Latest / Future Hospitality Summit Podcast
Episode 145: The Neuroscience of Hospitality
In this episode of the FHS Podcast, Anant Sharma, CEO of Matter Of Form, is joined by Muneeb Mushtaq, Chairman of Airzai, to explore the neuroscience of hospitality and the powerful role scent, sound and sensory design play in shaping how people feel, behave and remember a place. The conversation looks at how sensory design is moving from a finishing touch to a strategic part of brand building, helping hospitality brands create emotion, differentiation and deeper guest connection. From the influence of scent on memory and behaviour to the role of sound, atmosphere, AI and cultural context…
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