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The Cost of Drift
A blacksmith rejects a horseshoe that looks perfectly finished.
The apprentice can't see the problem. You probably wouldn't either.
But the blacksmith understands something important: the cost of a mistake often arrives long after the mistake itself.
In this episode of This Was Never About Today, Cathy explores how good ideas, useful processes and sensible practices can quietly drift from their original purpose.
Over time, people remember what to do. They become less clear about why they're doing it.
What began as a solution becomes an inheritance. And that's often where expensive people…
The skinny
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