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The WhatsAppisation of Ship Operations: Is Instant Messaging Ruining Maritime Safety?
Based on an analysis by Capt. Raghu Sharma from The DeepDraft, this video explores the growing trend of the "WhatsAppisation" of maritime communication.While chat platforms like WhatsApp and Telegram were introduced for convenience, they have instead caused an "informalization" of high-stakes environments that rely on strict formal frameworks. In a high-consequence industry like shipping, replacing process with convenience can lead to critical failures.True digitalization is meant to reinforce systems, clarify authority, and integrate records. Instead, WhatsApp has created a parallel…
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