Episode #78 - The IA Glow Up & Grow Up- With 3 C’s and an H

The Art of Adjusting® Podcast · Sep 25, 2025 · 1h 1m · transcript

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Independent adjusting—explained by the people shaping it. Chantal and co-host Heather sit down with Chris Stanley (IA Path) and Calvin Newman (MOCAT) to discuss the realities of an IA career: the challenges, opportunities, and how to thrive long-term.

💡 Topics covered:

Independent adjusters as entrepreneurs

The gap in training and follow-up support for new adjusters

Tech + AI: speeding work, not replacing empathy

Making claims attractive to Gen Z talent

Reframing claims as the heart of insurance

Quick hits: a wild inspection story + Chris’s “four life currencies”

📧 Guest…