Latest / Punk CX: Customer Experience Insights with Adrian Swinscoe
Difficult conversations and building more inclusive and diverse organizations - Interview with Jenn Graham of Civic Dinners
Today’s interview is with Jenn Graham, Founder and CEO of Civic Dinners, who design and facilitate conversations on key topics that can help organizations build a more inclusive culture with employees, stakeholders, customers and the greater community. Jenn joins me today to talk about Civic Dinners, difficult conversations, what stops organizations having them, what are the benefits when they do tackle difficult subjects like discrimination and inequality, what they are doing to help and what we can learn from them.
This interview follows on from my recent interview – Lessons learned from…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.