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Transcript

The Koster Team 3-18-2026 · One on One With a Professional

• 0:00
  Speaker 1: Bring on Cordell Rumsey because I just feel like families
• 0:04
  Speaker 1: find themselves when at that moment when they don't really
• 0:08
  Speaker 1: in an emergency and they don't really know and everybody
• 0:10
  Speaker 1: thinks they have a plan.
• 0:11
  Speaker 2: But Cordell was very instrumental.
• 0:13
  Speaker 1: In helping me with my mom, and having just gone
• 0:15
  Speaker 1: through this three months ago, I just feel like it's
• 0:18
  Speaker 1: important to get the message out there and get the
• 0:20
  Speaker 1: word out there and when we don't always know, okay
• 0:24
  Speaker 1: not to know, there's people out there that can help
• 0:25
  Speaker 1: walk us through it.
• 0:26
  Speaker 3: That's right, that's right.
• 0:27
  Speaker 4: Well, we're glad to have both of you here today,
• 0:30
  Speaker 4: so you know, tell us a little bit about health
• 0:33
  Speaker 4: Bartleswell Health and Rehab, Cordel, So some.
• 0:37
  Speaker 3: Folks who may not know where you are or where.
• 0:39
  Speaker 5: You're located, sure, sure, thanks for having me.
• 0:43
  Speaker 6: So Bartlesville Health and Rehab is located right just north
• 0:46
  Speaker 6: of the hospital. You can actually see the emergency room
• 0:50
  Speaker 6: from our front door. We have independent living apartments and
• 0:56
  Speaker 6: those are perfect for community living where you can you
• 1:00
  Speaker 6: kind of got somebody keeping an eye on you, but
• 1:03
  Speaker 6: they're completely independent. And then we have a memory care
• 1:08
  Speaker 6: hall that is a secure area for people with cognitive issues,
• 1:13
  Speaker 6: and then our big building is twenty four hour skilled
• 1:16
  Speaker 6: nursing care and yeah, so we kind of have the
• 1:22
  Speaker 6: whole gamut of services. The only thing we don't offer
• 1:25
  Speaker 6: is assisted living, which is kind of a separate, separate issue.
• 1:30
  Speaker 4: Yeah, well, you know, how is it that families know
• 1:34
  Speaker 4: when it's time to consider the transition?
• 1:37
  Speaker 3: I mean, what kind of science.
• 1:38
  Speaker 5: Is they looking for?
• 1:40
  Speaker 4: Is it a gradual thing that many needs, you know,
• 1:43
  Speaker 4: this type of care, or or is it sudden?
• 1:47
  Speaker 6: You know, that's a great question, like in Shelley's case,
• 1:51
  Speaker 6: and we deal with this every single day. It's usually
• 1:55
  Speaker 6: last minute emergency. Mom had an issue or Dad had
• 1:59
  Speaker 6: an issue. They're in the hospital.
• 2:01
  Speaker 3: What do we do?
• 2:01
  Speaker 5: Where do we go from here?
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  Speaker 6: So too often it's sudden, unplanned, and people are just
• 2:09
  Speaker 6: never prepared for it.
• 2:10
  Speaker 1: So yeah, I would say, there's not a box. And
• 2:14
  Speaker 1: I want to number one, think Cordell and brag on
• 2:17
  Speaker 1: them because I happened to be in Colorado. We had
• 2:20
  Speaker 1: my mom on hospice. I thought she was her signs
• 2:24
  Speaker 1: everything was looking good. I call Cordell, which has been
• 2:27
  Speaker 1: friends with them, blessed to be friends with him for
• 2:29
  Speaker 1: so long.
• 2:30
  Speaker 2: I'm in tears.
• 2:31
  Speaker 1: We jump on a FaceTime call with my sister and
• 2:35
  Speaker 1: it's like, Quoto, we don't know what to do? What
• 2:37
  Speaker 1: is our best options? And I think that's what I
• 2:39
  Speaker 1: want people to hear. Everybody's different, every situation is going
• 2:43
  Speaker 1: to be different, and they are just so loving and
• 2:47
  Speaker 1: calm and they this is what they do. And you're
• 2:51
  Speaker 1: just worried about what do I want to do best
• 2:52
  Speaker 1: and how do I meet the needs that I promised
• 2:55
  Speaker 1: her we would do And Cordell just walked me through
• 2:59
  Speaker 1: that and suggestions on what might be a better option,
• 3:03
  Speaker 1: which makes you feel comforting.
• 3:05
  Speaker 6: Sure, Sure, And that's the approach that I've always taken,
• 3:09
  Speaker 6: is it's not a one size fits all.
• 3:12
  Speaker 5: Every situation is different.
• 3:14
  Speaker 6: There's a whole range of services out there in our community.
• 3:19
  Speaker 5: We're blessed to have.
• 3:20
  Speaker 6: That, and so I just try to because I've been
• 3:24
  Speaker 6: doing it so long, I try to hear them out
• 3:26
  Speaker 6: and kind of guide them to what I think is.
• 3:28
  Speaker 5: Going to be the best thing.
• 3:30
  Speaker 6: And obviously maintaining independence is what we all want, so
• 3:36
  Speaker 6: we just try to kind of help with that.
• 3:37
  Speaker 4: And God people, you know, and that's an important thing
• 3:41
  Speaker 4: when we're coming to those times when health fails us
• 3:45
  Speaker 4: as we get older, and sometimes it can happen sooner
• 3:48
  Speaker 4: than we think it's important, and it's encouraging to have
• 3:52
  Speaker 4: a professional such as you and your team who can
• 3:55
  Speaker 4: really help families make those tough decisions whenever additional care
• 4:02
  Speaker 4: is needed.
• 4:03
  Speaker 3: So, really, Cordell, what happens whenever a family initially reaches
• 4:08
  Speaker 3: out to you.
• 4:09
  Speaker 6: Well, going back to what I was saying earlier, that's
• 4:12
  Speaker 6: really how it is.
• 4:13
  Speaker 5: What is their situation.
• 4:15
  Speaker 6: Are they in the hospital, do they immediately need skilled
• 4:18
  Speaker 6: nursing and therapy. If so, we have that option available,
• 4:23
  Speaker 6: and you know, they may plan on returning home after
• 4:26
  Speaker 6: their therapy. Then there's other folks that may have been
• 4:30
  Speaker 6: declining a little bit in their home and now they're.
• 4:33
  Speaker 5: In the hospital needing skilled therapy.
• 4:36
  Speaker 6: So we can bring them in, do the skilled therapy
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  Speaker 6: and have a place for them long term as well.
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  Speaker 5: Which is really good for the elderly person.
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  Speaker 6: Because they're not having to jump from place to place
• 4:50
  Speaker 6: and get different services in different places. But it really
• 4:55
  Speaker 6: boils down to what is their situation. Is mom just
• 4:58
  Speaker 6: getting confused and maybe forgetting to lock the door, leaving
• 5:03
  Speaker 6: the stove on, where his mom in the hospital with
• 5:06
  Speaker 6: a broken hip. You know, every every situation is different,
• 5:09
  Speaker 6: and and we just approach it that way more than anything.
• 5:13
  Speaker 6: We listen and try and hear what's been going on
• 5:15
  Speaker 6: with that person and and what direction is going to
• 5:19
  Speaker 6: be best for.
• 5:20
  Speaker 4: Them or with Shelley Costra with the Costra team in Cordell,
• 5:23
  Speaker 4: Rumsey with Barbesil Health and Rehab Community this morning. Now, Shelley,
• 5:29
  Speaker 4: you said you just recently went through this with your mother.
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  Speaker 3: I know of one of your long term.
• 5:36
  Speaker 4: Residents has been at the facility in one of your apartments. Uh,
• 5:43
  Speaker 4: and uh, you know I would name him, but I
• 5:46
  Speaker 4: don't want to throw that, but he he uh he
• 5:48
  Speaker 4: suffers from multiple scorrosis and uh he was actually my
• 5:52
  Speaker 4: next door neighbor whenever I'm a kid, and uh still
• 5:55
  Speaker 4: very dear friends with with his uh his wife and
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  Speaker 4: his two daughters. Uh.
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  Speaker 3: So it's just not you.
• 6:02
  Speaker 4: Know, when things are getting really bad that you have
• 6:06
  Speaker 4: services available, but you also help out those who have
• 6:10
  Speaker 4: long term needs as well.
• 6:12
  Speaker 6: Absolutely, and that's where those are independent living apartments come in.
• 6:17
  Speaker 6: They're ideal. We always have a waiting list, but you know, seniors,
• 6:24
  Speaker 6: their situation changes pretty regularly. But those independent living apartments
• 6:30
  Speaker 6: are a great step to just potentially get out of
• 6:34
  Speaker 6: your home and eliminate those responsibilities that come with owning
• 6:38
  Speaker 6: a home. Have somebody there to kind of keep an
• 6:42
  Speaker 6: eye on you, but yet you still maintain your independence.
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  Speaker 5: A lot of those folks in those.
• 6:47
  Speaker 6: Apartments drive still kind of come and go, but we're
• 6:50
  Speaker 6: just there to kind of help keep an eye on them,
• 6:53
  Speaker 6: and it makes it great. Within the past month, we've
• 6:57
  Speaker 6: had three or four people that have transitioned from the
• 7:00
  Speaker 6: independent living apartments over to our long term, twenty four
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  Speaker 6: hour care and it's just works so well because they're
• 7:08
  Speaker 6: familiar with the faces, they're familiar with me and my
• 7:11
  Speaker 6: management staff, and so it just kind of makes the
• 7:15
  Speaker 6: transition a lot easier.
• 7:17
  Speaker 2: It's like a home, really.
• 7:18
  Speaker 1: You guys take great care of them and they all
• 7:21
  Speaker 1: know their names, and it's just like being at home.
• 7:23
  Speaker 1: And it's not also just the one that needs it.
• 7:25
  Speaker 1: They take care of the caregivers and the spouses. And
• 7:29
  Speaker 1: that's what I think touched my heart is it wasn't
• 7:32
  Speaker 1: just about my mom, it was about my dad and
• 7:35
  Speaker 1: what can we do because.
• 7:36
  Speaker 2: That's hard on them.
• 7:38
  Speaker 1: It's almost harder on the caregiver sometimes than it is
• 7:42
  Speaker 1: the actual one in need.
• 7:44
  Speaker 2: Would you agree with that?
• 7:45
  Speaker 1: And so I think I didn't really realize that until
• 7:49
  Speaker 1: Cordell helped me understand we got to take care Bob too, right,
• 7:53
  Speaker 1: not just my mom, And that meant a lot to me.
• 7:56
  Speaker 3: Well, Shelly, you you bring up a good point.
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  Speaker 4: I think that that that emotional help for families and
• 8:02
  Speaker 4: loved ones is important. So what what is it, Cordell
• 8:06
  Speaker 4: did you guys do to really help families who are
• 8:10
  Speaker 4: going through this difficult time as well?
• 8:12
  Speaker 3: What are some of the things that you do for family?
• 8:14
  Speaker 5: We we literally walk them through the process.
• 8:17
  Speaker 6: Whether again going back to it, whether they're coming to
• 8:22
  Speaker 6: our place, or maybe they just need some help out
• 8:26
  Speaker 6: in the community. We just try to walk them through
• 8:29
  Speaker 6: those processes that a lot of times it starts with
• 8:33
  Speaker 6: something as simple as a power of attorney and uh,
• 8:37
  Speaker 6: you know, getting mom or dad to understand that, hey,
• 8:41
  Speaker 6: I gotta I got to have somebody here and to
• 8:44
  Speaker 6: trust their children to be able to take over uh
• 8:48
  Speaker 6: or be able to handle those affairs should should that occur.
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  Speaker 6: But really just walking them through the different options that
• 8:56
  Speaker 6: are out there and available. And again, every situation is different.
• 9:01
  Speaker 6: You can prepare and you know, you start to notice
• 9:06
  Speaker 6: little things with people that maybe they're forgetting things that
• 9:09
  Speaker 6: they never used to forget, or maybe physically they're struggling
• 9:13
  Speaker 6: or they're having falls, that falls are devastating the people.
• 9:18
  Speaker 6: I know that sounds like common sense, but they really are.
• 9:22
  Speaker 6: I've seen falls take a big toll. So if you're
• 9:25
  Speaker 6: having falls or balance issues, that's the time you want
• 9:29
  Speaker 6: to start asking questions and call me. And I'm happy
• 9:33
  Speaker 6: to visit. I ran elder care for five years. I'm
• 9:36
  Speaker 6: familiar with what they with what they do. I'm familiar
• 9:39
  Speaker 6: with a lot of the different options in town and always.
• 9:43
  Speaker 5: Want to help.
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  Speaker 1: I think too, for me, I don't know. This was
• 9:47
  Speaker 1: my and I wouldn't believe that other people have this.
• 9:50
  Speaker 1: But my mom and as always said, I don't want
• 9:53
  Speaker 1: to go into a nursing home, just take care of
• 9:56
  Speaker 1: me at home. And I think if I had one
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  Speaker 1: big takeaway is else said, it's not like it used
• 10:02
  Speaker 1: to be for them, This isn't You're doing them a
• 10:05
  Speaker 1: blessing to get them help and surround them again, not
• 10:09
  Speaker 1: just for them, but for the loved ones. That was
• 10:12
  Speaker 1: a peace of mind for me. It's not a nursing
• 10:14
  Speaker 1: home like back in the day and how they happen.
• 10:17
  Speaker 2: Imagine horror. Yes, it's not like that at all.
• 10:20
  Speaker 3: No, yeah, you know.
• 10:22
  Speaker 4: And I have had personal experience with Bartosoil Health and
• 10:26
  Speaker 4: Rehab my grandmother. She had dementia in her final days,
• 10:32
  Speaker 4: and Medicare offers respite benefits for the caregiver where uh
• 10:41
  Speaker 4: you know Medicaid will pay for I think it's three
• 10:43
  Speaker 4: days if I'm not mistaken, somewhere in there where a
• 10:47
  Speaker 4: person who is has a health need can be temporarily
• 10:51
  Speaker 4: placed into a care facility, so the caretaker metius, you know.
• 10:57
  Speaker 4: And so I think I think that's an important thing
• 10:59
  Speaker 4: where you really think about making plans and considerations for this.
• 11:04
  Speaker 4: So court, what is the best first step? I mean,
• 11:07
  Speaker 4: should should families plan ahead or wait until a service
• 11:12
  Speaker 4: is needed? I mean it's I know each situation is different.
• 11:15
  Speaker 6: Absolutely, plan ahead, but but I encourage I just encourage
• 11:19
  Speaker 6: people to reach out and call us. We're not a
• 11:23
  Speaker 6: car dealership where you come in, We're not gonna let
• 11:26
  Speaker 6: you back out the door. We're here to help people,
• 11:28
  Speaker 6: and I shouldn't say that about car dealership.
• 11:31
  Speaker 5: We're here to help people.
• 11:33
  Speaker 6: And so if there's anything we can do, maybe it's
• 11:36
  Speaker 6: government assistance that they need to start looking at. You
• 11:39
  Speaker 6: mentioned medicaid and it's actually two weeks that they'll give you, okay, recipite.
• 11:47
  Speaker 6: But yeah, he come in, Let's start the conversation and
• 11:53
  Speaker 6: kind of if it's whether they need assistance with medicaid,
• 11:57
  Speaker 6: we can kind of get them pointed in that if
• 12:01
  Speaker 6: they're have properties and those kind of things, we can
• 12:05
  Speaker 6: just we can't give legal advice, but we can sure
• 12:08
  Speaker 6: trying to guide them.
• 12:09
  Speaker 2: Yeah, they can. They can.
• 12:10
  Speaker 1: They have a lot of resources that they work through,
• 12:13
  Speaker 1: and you know they work. Cordell worked with our Hossfest
• 12:16
  Speaker 1: for my mom and it just they make it. They
• 12:19
  Speaker 1: take care of it so you can focus on your
• 12:21
  Speaker 1: loved one.
• 12:22
  Speaker 3: That is great.
• 12:23
  Speaker 1: I think it's just educating to know what to do,
• 12:26
  Speaker 1: because again I would never have went to Colorado had
• 12:29
  Speaker 1: I known that I had to come back a day
• 12:32
  Speaker 1: early because I was going.
• 12:33
  Speaker 2: To lose my mom.
• 12:34
  Speaker 1: So it it feels like it's last a long time,
• 12:37
  Speaker 1: but it can happen super fast.
• 12:39
  Speaker 6: And just if I could just touch on one last
• 12:41
  Speaker 6: thing I promised my mom the same time, I will
• 12:44
  Speaker 6: not put.
• 12:45
  Speaker 5: You in a nursing home.
• 12:46
  Speaker 6: And again back then the horror stories. But having done
• 12:50
  Speaker 6: this now for thirty years, I guarantee.
• 12:54
  Speaker 5: The success stories far far.
• 12:57
  Speaker 6: Outweigh any horror stories, at least in the I've been
• 13:00
  Speaker 6: doing this. You know, there's a lot of people that
• 13:04
  Speaker 6: come in and just thrive because that's what they've done.
• 13:06
  Speaker 1: And I wish Cordell, going back, had I taken my
• 13:09
  Speaker 1: mom and Bob through there to give them some comfort.
• 13:13
  Speaker 1: So I think it's just really educating not only us
• 13:16
  Speaker 1: for our parents and loved ones, but them as well,
• 13:19
  Speaker 1: so they're comfortable with that.
• 13:21
  Speaker 3: I think that.
• 13:21
  Speaker 4: I think that is all very important things. So as
• 13:24
  Speaker 4: we wrap up here today, Cordell, how can folks get
• 13:26
  Speaker 4: in contact with you? And then, of course if you're
• 13:28
  Speaker 4: needing other realty related items, of course Shelley with the
• 13:31
  Speaker 4: Coster team, she'll give you some contact information for her
• 13:34
  Speaker 4: as well if you're looking for your next home. So, Cordell,
• 13:37
  Speaker 4: how can folks get in contact with you at Bartleswe
• 13:40
  Speaker 4: Health and Rehab.
• 13:40
  Speaker 6: Okay, so we have our website Bartlesville Health Andrehab dot com.
• 13:44
  Speaker 5: We're on Facebook, same name.
• 13:47
  Speaker 6: You can call nine one eight three three three nine
• 13:50
  Speaker 6: five four five or you can email me, which is
• 13:54
  Speaker 6: Cordel at bhrcmail dot.
• 13:57
  Speaker 2: Com and then as a senior real estate special US.
• 14:00
  Speaker 1: This is what I do is help get them and
• 14:02
  Speaker 1: the family connected with the right people. And I am
• 14:04
  Speaker 1: the Coster Team dot com or Shelley Coster nine one
• 14:09
  Speaker 1: four three four four four.
• 14:10
  Speaker 3: Very good, very good.
• 14:11
  Speaker 4: Well Cordell Ramsey, Ramsey, sorry, you know what I thought
• 14:16
  Speaker 4: write the entire time and that I plan sit the
• 14:18
  Speaker 4: paper and I mess it up anyway with help and rehab.
• 14:23
  Speaker 3: Shelley Costra with the Coster Team, thank you both for
• 14:26
  Speaker 3: coming in speak. Thank you one on one time with
• 14:29
  Speaker 3: me today.
• 14:30
  Speaker 2: It was great. Thank you.
• 14:31
  Speaker 3: You're welcome.
• 14:31
  Speaker 6: Thanks for listening to one on one with a professional,
• 14:37
  Speaker 6: a paid presentation.