334: Pull Back to Move Forward: Momentum, Burnout and Buy-In with Joanna Sutton
What if the reason your new process, tool or campaign plan isn’t taking off has less to do with the plan and more to do with the people you’re asking to carry it?
In this episode, Mallory sits down with Joanna Sutton, Assistant Vice Chancellor of Donor Engagement at UCLA. Joanna has spent nearly 25 years building the systems behind one of the country’s biggest advancement shops. She’s a self-described process person with a background in psychology, and that mix shapes everything she does. She designs for adoption from the start, because, as a consultant once told her, you can have the best…
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