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Marketing With Purpose Kit: Marketing ROI with a Long-Term Lens

Emotionally connected customers deliver 306% higher lifetime value than merely satisfied ones (Harvard Business Review). In financial services, that number jumps to 800% .

Yet too often, ROI is measured only by short-term clicks and conversions. These snapshots miss the bigger picture: loyalty, advocacy, and resilience that come from building trust over time.

In this week’s Marketing With Purpose Kit from The Bliss Business Podcast, we explore how purpose-driven marketing reframes ROI with a long-term lens, showing why emotional connection is not just brand love — it’s smart economics.

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The skinny

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