Latest / Business Growth Spotlight
Ep. 63 Eliminating Friction: Smart Strategies for Seamless Service With Bill Price
Show Notes:
In this episode of Business Growth Spotlight, host Heidi Schalk sits down with Bill Price, founder of DRIVA Solutions and former Amazon executive, to explore the pivotal role of customer service and loyalty in driving sustainable business growth. Bill shares insights from his journey starting at Amazon and evolving into launching his own consulting firm and highlighting the importance of embedding customer service into every level of an organization.
Their conversation covers practical strategies for removing pain points in the customer experience, using AI to predict and meet…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.