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Data Gaps, Not Hype, Block Productive AI for MSPs: Insights from Dr. Fern Halper
The episode reveals a persistent and widening governance gap as organizations rush to implement AI without adequate data foundations or operational controls. According to observations from Dr. Fern Halper, current AI adoption is overwhelmingly characterized by top-down pressure, especially around generative and agentic AI, but is constrained by immaturity in governance, data integration, and organizational readiness. Microsoft’s bundling of Copilot in E7 licenses highlights this structural shift, as “consumerized” AI solutions proliferate without corresponding investments in foundational data…
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