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Ep. 119 Scrappy and Scaling: How Sturdy AI Turns Customer Conversations into Churn Prevention Gold

Show Notes:

In this episode of Business Growth Spotlight, host Heidi Schalk sits down with Alex Atkins, VP of Growth and Operations at Sturdy, the world’s first business intelligence platform powered by customer conversations.

Alex shares how Sturdy is revolutionizing the way companies understand and retain customers—by transforming billions of unstructured data points (emails, chats, tickets, and more) into clear, actionable insights.

🔍 What You’ll Learn:

How Sturdy’s AI works: The difference between generative AI and synthesis (multimodal) AI—and why the latter is the future of business…

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