Latest / The B Team Podcast / Best of B Team: Luxury Wellness: The Woodhouse Spa Journey

Transcript

Best of B Team: Luxury Wellness: The Woodhouse Spa Journey · The B Team Podcast

• 0:05
  SPEAKER_00: Welcome to the B Team Podcast.
• 0:07
  SPEAKER_00: I am your host, Josh Saffron, with my co-host, Matt Morris, and our permanent guest, Rob Nelson.
• 0:13
  SPEAKER_00: We're here every week to talk to you about all things Bentonville, urban, and business.
• 0:18
  SPEAKER_00: The B Team Podcast.
• 0:20
  SPEAKER_00: Be here.
• 0:21
  SPEAKER_00: Welcome to the B Team Podcast.
• 0:22
  SPEAKER_00: I'm your host, Josh Saffron, with my co-host to my left, Matt Morris.
• 0:26
  SPEAKER_00: And I love the hat.
• 0:26
  SPEAKER_00: Gilly.
• 0:27
  SPEAKER_00: Do you like that?
• 0:27
  SPEAKER_00: And let's go again.
• 0:28
  SPEAKER_00: I'm going to Florida.
• 0:29
  SPEAKER_00: I'm going to Florida here.
• 0:31
  SPEAKER_00: And our permanent guest, Rob.
• 0:32
  SPEAKER_00: Bobby.
• 0:33
  SPEAKER_00: AKA Bobby.
• 0:34
  SPEAKER_00: AKA Bobby.
• 0:35
  SPEAKER_03: What was important to us when we decided to bring Woodhouse to town was to really focus on what Orthost Arkhaut didn't have.
• 0:40
  SPEAKER_03: And so what you couldn't find was hey, I want to go with my friends, or I want to go as a couple and spend the day, drink champagne, put on a nice snuggly robe.
• 0:49
  SPEAKER_03: We brought one for you guys.
• 0:50
  SPEAKER_03: So whoever wants to put it on.
• 0:54
  SPEAKER_01: Is it Bobby size that is the question?
• 0:57
  SPEAKER_03: We have some amazing deals.
• 0:58
  SPEAKER_03: I would not be doing my job as a business owner if I didn't tell you about our Valentine's Day special we're running.
• 1:04
  SPEAKER_03: So we partnered with local chocolatier.
• 1:07
  SPEAKER_01: That's yours, Josh.
• 1:08
  SPEAKER_03: Markham and Fitz.
• 1:09
  SPEAKER_03: So another awesome Northwest Arkansas business.
• 1:14
  SPEAKER_03: And we're doing a free six-piece chocolate set uh with a$250 gift card.
• 1:20
  SPEAKER_03: And then uh we have a larger box offering for uh a$500 gift card.
• 1:26
  SPEAKER_03: Sorry.
• 1:26
  SPEAKER_03: So yeah, so two awesome if you come in.
• 1:29
  SPEAKER_03: In store only, you gotta come and buy your Woodhouse gift card in store.
• 1:32
  SPEAKER_03: We'll wrap it up for you and we'll include the box of chocolates.
• 1:35
  SPEAKER_03: So you're well on your way to a perfect Valentine's Day.
• 1:37
  SPEAKER_00: Feels like I'm done my shopping now.
• 1:39
  SPEAKER_00: I don't have to worry about it for Valentine's Day.
• 1:41
  SPEAKER_00: Thank you very much.
• 1:42
  SPEAKER_01: We were on vacation one time and Gary and I only think we got this couple's massage.
• 1:47
  SPEAKER_01: And uh like after the massage, I went in there and I was like, there's like this really big nice shower, and then there was a steam room.
• 1:54
  SPEAKER_01: So I was like, I went in the shower and I went to the steam room and I like just relaxed me.
• 1:59
  SPEAKER_01: An hour later I came out and Carrie was in the waiting room, and she's like, Where have you been?
• 2:03
  SPEAKER_01: And I was like, Well, I thought you were supposed to be a good one.
• 2:09
  SPEAKER_01: But but it's nice when you have when it's not just a okay, I gotta go in, I have an hour, and then just put your clothes on and leak.
• 2:16
  SPEAKER_01: Like it's yeah, it's it's nice when it's a whole experience.
• 2:19
  SPEAKER_01: Like so, tell us more about like the services and like the couples' massage, and I mean there really isn't nothing like that here in northwest Arkansas.
• 2:27
  SPEAKER_02: We we wanted to find a hole you know that we could feel and we looked everywhere and we could see, you know, through friends and family and people asking for this service, especially with all the people coming to town that have experienced that where they came from.
• 2:41
  SPEAKER_02: Now there's nothing here.
• 2:42
  SPEAKER_02: So we really wanted to have that whole experience.
• 2:46
  SPEAKER_02: So once you get into some of the services, there was some unique.
• 2:49
  SPEAKER_03: We do have some unique offerings.
• 2:51
  SPEAKER_03: So um, you know, it's uh some of the amenities you can enjoy when you come in, in addition to massage and and facials.
• 2:58
  SPEAKER_03: Um, we do have a salt, a Himalayan salt room.
• 3:00
  SPEAKER_03: You can come, lay on our zero gravity chairs.
• 3:03
  SPEAKER_03: Um, we provide therapoggles, which are actual goggles.
• 3:07
  SPEAKER_03: Imagine like VR goggles, but these are for therapeutic purposes.
• 3:10
  SPEAKER_03: They heat up, they actually massage your temples and your eye sockets while you sit there.
• 3:15
  SPEAKER_03: The room we have piped in Himalayan salt that's diffused into the air.
• 3:19
  SPEAKER_03: So um, you're actually breathing that in while you lay there.
• 3:22
  SPEAKER_02: The entire wall is a salt.
• 3:24
  SPEAKER_03: Yeah, the wall's always things.
• 3:26
  SPEAKER_03: So it's that's very healing, especially if with the crud going around.
• 3:30
  SPEAKER_03: It's great for your lungs to inhale all those uh the salt, as well as like allergies, any respiratory issues.
• 3:36
  SPEAKER_03: Um, and then we also have your typical hot sauna.
• 3:41
  SPEAKER_03: So you can go in and and sweat out some toxins and really high.
• 3:44
  SPEAKER_00: You like to do that?
• 3:45
  SPEAKER_03: Okay, lower your inflammation.
• 3:46
  SPEAKER_03: So that we have we have a sauna.
• 3:49
  SPEAKER_01: Is it hot or uh dryer?
• 3:51
  SPEAKER_03: It's dry.
• 3:52
  SPEAKER_01: The infrared.
• 3:53
  SPEAKER_03: Yeah, the infrared sauna.
• 3:54
  SPEAKER_03: And then um, let's see.
• 3:56
  SPEAKER_03: We've got um unique to our building.
• 3:59
  SPEAKER_03: We elected not to do nails.
• 4:00
  SPEAKER_03: A lot of these high-end spas have nails.
• 4:02
  SPEAKER_03: We feel like a lot of the businesses in the area do a fantastic job doing nails in northwest Arkansas.
• 4:07
  SPEAKER_03: I know you're sad you're not gonna get your manicure.
• 4:09
  SPEAKER_01: No, no, no.
• 4:09
  SPEAKER_01: We're good at Jen's place.
• 4:10
  SPEAKER_01: We never go on nails.
• 4:12
  SPEAKER_01: Yeah, I just had my nails done.
• 4:13
  SPEAKER_01: He wouldn't have let you on the show if you would have known me did.
• 4:16
  SPEAKER_00: Back up a second, because somebody I know that works there, and she was telling me about I go, well, how cool is this place?
• 4:22
  SPEAKER_00: She goes, Oh my god.
• 4:24
  SPEAKER_00: First of all, she raved about you guys.
• 4:26
  SPEAKER_00: Shout out to Diana.
• 4:26
  SPEAKER_00: Shout out to Diana.
• 4:27
  SPEAKER_00: She raved about you guys.
• 4:28
  SPEAKER_00: She was like, Oh my god, they're amazing, amazing, amazing.
• 4:30
  SPEAKER_00: And I go, what do they do that's so unique?
• 4:32
  SPEAKER_00: She's telling me about this hot oil that drips on like right here, and then they do this like hair massage, and I'm like, This is your third eye, by the way.
• 4:41
  SPEAKER_00: I know nothing about this.
• 4:42
  SPEAKER_00: 53 years old.
• 4:43
  SPEAKER_00: She's telling me, I'm like, wait, what?
• 4:45
  SPEAKER_03: So it's called Shiradara.
• 4:46
  SPEAKER_03: So you come in the treatment room, uh, it's in our meditative soaker.
• 4:50
  SPEAKER_01: Sold signal.
• 4:51
  SPEAKER_03: We'll get back to that.
• 4:52
  SPEAKER_03: You can take a bath at the spa if you want, but it's in that treatment room.
• 4:55
  SPEAKER_03: Um, you lay face up on the table, we position a funnel, a copper funnel.
• 5:00
  SPEAKER_03: It's just beautiful, uh, full of hot oil, not too hot.
• 5:04
  SPEAKER_03: We open the the spigot of the funnel, and on your third eye at a consistent drip comes this oil while you're getting a shoulder, neck, and head scalp massage.
• 5:14
  SPEAKER_03: And so as the oil comes down, you're positioned so it feels like fingers are going through your hair the whole time.
• 5:20
  SPEAKER_03: It's in it's incredible.
• 5:21
  SPEAKER_01: Do I put eye goggles on?
• 5:22
  SPEAKER_03: No, you could.
• 5:23
  SPEAKER_01: I mean, for you, Bobby's.
• 5:25
  SPEAKER_01: Yeah, that's the only thing that came to my mind.
• 5:28
  SPEAKER_03: If you want to know, but no, we usually have to go in there and adjust the drip.
• 5:37
  SPEAKER_01: Can I be trained to do it on Bobby?
• 5:39
  SPEAKER_01: I want to do the treatment on Bobby.
• 5:41
  SPEAKER_01: Sorry, I missed it.
• 5:44
  SPEAKER_03: So we're all about mood care at Woodhouse.
• 5:47
  SPEAKER_03: We brought you some necros.
• 5:49
  SPEAKER_03: You guys can put these on.
• 5:51
  SPEAKER_03: They're a little chilly now, but uh we talked about the the journey.
• 5:55
  SPEAKER_02: So when you when you come in, yes, bring us through the journey.
• 5:58
  SPEAKER_02: Yeah, so in in your soon as you open the door, and even before that, we want your whole check-in experience, you know this from the gents place.
• 6:09
  SPEAKER_02: We want your experience to be as smooth and seamless as possible.
• 6:11
  SPEAKER_02: That way, whenever you open the door, you're already you know relaxed.
• 6:16
  SPEAKER_02: Right.
• 6:17
  SPEAKER_02: So you're greeted by one of our smells concierge, and they would be warm if you came to the spot.
• 6:23
  SPEAKER_02: Um and then you're brought back, you're checked in very quickly, and immediately taken back.
• 6:28
  SPEAKER_02: And I'll let you tell them we've got a really cool.
• 6:31
  SPEAKER_03: We greet you with an Oshabori experience.
• 6:33
  SPEAKER_03: So if you haven't heard of Oshabori, Oshabori is a Japanese welcoming ritual.
• 6:41
  SPEAKER_03: So you will be greeted with a very calming sound to greet your mind into our transformative space.
• 6:48
  SPEAKER_03: And we provide you with a hot towel that's been infused with essential oils where you can cleanse your hands and your face as you embark on the journey into the they're not edible.
• 6:59
  SPEAKER_02: When they put it in your hand, it looks like a middle.
• 7:01
  SPEAKER_03: It does.
• 7:02
  SPEAKER_01: But then they're just I spent five years in Hawaii, so I know I'm yeah, I'm with you.
• 7:06
  SPEAKER_03: They're with you on the towel that grows.
• 7:08
  SPEAKER_03: Kind of like the dinosaurs you would get and you pour water on it.
• 7:12
  SPEAKER_03: Oh, yeah, this is really cool.
• 7:13
  SPEAKER_03: Good smelling towel.
• 7:14
  SPEAKER_03: We did a a holiday open house pre-opening so the community could really get a tour of Woodhouse because you don't understand the difference until you're in the door, and then you can see the package that we put together.
• 7:25
  SPEAKER_03: Um, but in March, we're gonna do our grand opening with the chamber.
• 7:29
  SPEAKER_03: Uh so the ribbon cutting will be there, and we're doing an team can be there to do the press.
• 7:36
  SPEAKER_03: And we're doing an intersection with International Women's Day.
• 7:40
  SPEAKER_03: So that's in March.
• 7:41
  SPEAKER_03: So we're doing a women's empowerment event there.
• 7:44
  SPEAKER_03: So uh be on the lookout for more around that.
• 7:46
  SPEAKER_03: But yeah.
• 7:47
  SPEAKER_03: Website Rogers.woodhouse spas with an S dot com.
• 7:51
  SPEAKER_03: You can find us there.
• 7:52
  SPEAKER_03: Our menus there.
• 7:53
  SPEAKER_03: We have online booking.
• 7:55
  SPEAKER_03: Um, you can buy gift cards online, like Chip mentioned.
• 7:57
  SPEAKER_03: But we would love to have you at the spa again.
• 7:59
  SPEAKER_03: It's 5400 West North Brigate Road in Rogers.
• 8:03
  SPEAKER_03: Instagram, Facebook, Instagram is Woodhouse Rogers.
• 8:06
  SPEAKER_03: We are on Facebook as well, so super active there.
• 8:09
  SPEAKER_03: You guys can tick tock, right?
• 8:10
  SPEAKER_00: You like so I'm with the trends, right?
• 8:12
  SPEAKER_00: TikTok.
• 8:12
  SPEAKER_03: The influencers come in and put us on the TikTok.
• 8:14
  SPEAKER_03: Granny Brooke doesn't know.
• 8:17
  SPEAKER_01: That's why I looked over at the meeting room.
• 8:19
  SPEAKER_01: We all have to switch over to TikTok.
• 8:22
  SPEAKER_03: Uh so yeah, you'll find some stuff out there for sure if you search with us, Rogers.
• 8:26
  SPEAKER_03: Um, so we've had some some great folks and some great community partners that are helping us grow, and we always appreciate that.
• 8:32
  SPEAKER_00: You guys are doing it the right way.
• 8:34
  SPEAKER_00: You're working with the right people.
• 8:35
  SPEAKER_00: You guys know the community really well.
• 8:36
  SPEAKER_00: I mean, uh it's gonna be fantastic.
• 8:39
  SPEAKER_00: I mean, it it I'm I'm just super excited.
• 8:40
  SPEAKER_00: We have a lot of people come on the podcast like, oh, this is gonna do well.