Open & Honest Communication - Interview with Nicholas May

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This episode's interview is with Nicholas May, the General Manager of Customer Success & New Business Development at Asurion.

Nicholas shares stories and advice based on his management experiences, including the importance of:

Building bidirectional trust

Putting yourself in the shoes of those who are on your team to understand where they are coming from

Learning from everyone

Clearly communicating the mission, strategy, goals, and objectives and being honest with people about their role and how they fit in

Charting your own course

He answers the same questions as each…

The skinny

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