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Nipping Conflict in the Bud (Before it Bites)
Did you know that up to 80% of workplace conflict comes down to strained relationships rather than a lack of skill or poor work? In a small business, you don't have the luxury of the "corporate tanker" where tension gets diluted; in a tight-knit team, the friction is much more intense.
As a SME leader, your "antenna" needs to be up for the little niggles before they boil over. Ignoring tension and hoping it will just go away is a recipe for disaster—it usually festers until a final straw breaks the team's morale. Handling these situations is part of the hard graft of leadership, but it is…
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