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From Dream Home to Money Pit: The Real Cost of Maintaining Your Castle · Around the House with Eric G®: Home Improvement Remodeling & DIY

• 0:53
  Foreign.
• 0:59
  Ready
• 0:59
  to
• 0:59
  turn
• 1:00
  your
• 1:00
  house
• 1:00
  into
• 1:00
  the
• 1:01
  home
• 1:01
  you've
• 1:01
  always
• 1:02
  dreamed
• 1:02
  of
• 1:02
  without
• 1:03
  the
• 1:03
  headaches
• 1:03
  or
• 1:04
  huge
• 1:04
  bills.
• 1:05
  You're
• 1:05
  tuned
• 1:05
  to
• 1:06
  around
• 1:06
  the
• 1:06
  House,
• 1:07
  the
• 1:07
  nation's
• 1:07
  number
• 1:08
  one
• 1:08
  home
• 1:08
  improvement
• 1:09
  radio
• 1:09
  show
• 1:10
  and
• 1:10
  podcast
• 1:11
  with
• 1:11
  expert
• 1:12
  advice
• 1:12
  that's
• 1:12
  helped
• 1:13
  millions
• 1:13
  tackle
• 1:13
  everything
• 1:14
  from
• 1:14
  remodels
• 1:15
  to
• 1:15
  repairs.
• 1:16
  Hosts
• 1:16
  Eric
• 1:16
  G.
• 1:17
  And
• 1:17
  John
• 1:17
  Dudley
• 1:18
  have
• 1:18
  got
• 1:18
  you
• 1:19
  covered
• 1:19
  with
• 1:19
  the
• 1:20
  best
• 1:20
  advice
• 1:20
  and
• 1:21
  information
• 1:21
  about
• 1:22
  your
• 1:22
  home.
• 1:23
  Now
• 1:23
  let's
• 1:24
  get
• 1:24
  this
• 1:24
  hour
• 1:25
  started.
• 1:26
  Welcome
• 1:26
  to
• 1:26
  the
• 1:26
  around
• 1:27
  the
• 1:27
  House
• 1:27
  show,
• 1:27
  your
• 1:28
  trusted
• 1:28
  source
• 1:28
  for
• 1:29
  everything
• 1:29
  about
• 1:30
  your
• 1:30
  home.
• 1:30
  Thanks
• 1:31
  for
• 1:31
  joining
• 1:31
  us
• 1:31
  today.
• 1:31
  I'm
• 1:32
  Eric
• 1:32
  G.
• 1:33
  John
• 1:33
  Dudley,
• 1:33
  Good
• 1:33
  to
• 1:34
  see
• 1:34
  you,
• 1:34
  buddy.
• 1:34
  What's
• 1:35
  happening,
• 1:35
  brother?
• 1:36
  Another
• 1:36
  exciting
• 1:37
  day.
• 1:37
  This
• 1:37
  is
• 1:38
  an
• 1:38
  exciting
• 1:38
  day,
• 1:39
  and
• 1:39
  I'm
• 1:39
  really
• 1:40
  excited
• 1:40
  here
• 1:40
  because
• 1:41
  this
• 1:42
  came
• 1:42
  across
• 1:42
  my
• 1:42
  desk
• 1:43
  a
• 1:44
  few
• 1:44
  weeks
• 1:44
  ago
• 1:45
  and
• 1:45
  it
• 1:45
  fits
• 1:46
  so
• 1:46
  well
• 1:46
  with
• 1:46
  what
• 1:46
  we
• 1:47
  talked
• 1:47
  about
• 1:47
  last
• 1:47
  weekend
• 1:48
  and
• 1:49
  those
• 1:49
  10
• 1:49
  truths
• 1:50
  of
• 1:50
  home
• 1:50
  ownership.
• 1:51
  Right.
• 1:53
  We've
• 1:53
  got
• 1:53
  Patrice
• 1:54
  Boone
• 1:54
  from
• 1:55
  Synchrony's
• 1:55
  first
• 1:56
  ever
• 1:56
  lifetime
• 1:56
  of
• 1:57
  home
• 1:57
  care
• 1:58
  study,
• 1:58
  which
• 1:58
  I
• 1:58
  think
• 1:59
  is
• 1:59
  amazing.
• 2:00
  Patrice,
• 2:00
  welcome
• 2:01
  to
• 2:01
  around
• 2:01
  the
• 2:01
  House.
• 2:02
  Thank
• 2:02
  you.
• 2:02
  Thank
• 2:02
  you
• 2:02
  for
• 2:03
  having
• 2:03
  me.
• 2:03
  I'm
• 2:03
  excited
• 2:04
  to
• 2:04
  talk
• 2:04
  about
• 2:04
  our
• 2:04
  study.
• 2:05
  This
• 2:05
  study
• 2:06
  blew
• 2:07
  my
• 2:07
  mind
• 2:08
  and
• 2:08
  rarely
• 2:08
  do
• 2:08
  I
• 2:08
  get
• 2:09
  something
• 2:09
  where
• 2:09
  I
• 2:09
  go,
• 2:10
  oh,
• 2:10
  wow.
• 2:12
  This
• 2:12
  one,
• 2:12
  though,
• 2:13
  you
• 2:13
  guys
• 2:13
  brought
• 2:14
  out
• 2:14
  some
• 2:14
  shocking
• 2:14
  numbers
• 2:15
  and
• 2:15
  some
• 2:15
  realities
• 2:16
  that
• 2:16
  I
• 2:16
  think
• 2:16
  a
• 2:17
  lot
• 2:17
  of
• 2:17
  people
• 2:17
  aren't
• 2:18
  prepared
• 2:18
  for.
• 2:18
  I
• 2:19
  was
• 2:19
  one
• 2:19
  of
• 2:19
  those
• 2:19
  people
• 2:20
  who
• 2:20
  was
• 2:20
  not
• 2:20
  prepared.
• 2:21
  Honestly,
• 2:22
  as
• 2:22
  a
• 2:22
  homeowner,
• 2:23
  I
• 2:23
  think
• 2:23
  I
• 2:24
  was
• 2:24
  completely
• 2:25
  underestimating
• 2:26
  the
• 2:26
  cost
• 2:26
  of
• 2:27
  home
• 2:27
  maintenance.
• 2:27
  Right.
• 2:28
  Because
• 2:28
  it
• 2:28
  comes
• 2:28
  in
• 2:29
  in
• 2:29
  waves.
• 2:29
  And
• 2:30
  so
• 2:30
  you're
• 2:30
  not
• 2:30
  thinking
• 2:31
  about
• 2:31
  it
• 2:31
  long
• 2:32
  term.
• 2:33
  The
• 2:33
  fact
• 2:33
  that
• 2:34
  it's
• 2:34
  almost
• 2:34
  $100,000,
• 2:36
  $340,000
• 2:37
  for
• 2:37
  the
• 2:37
  lifetime
• 2:38
  of
• 2:38
  your
• 2:38
  home
• 2:39
  to
• 2:39
  take
• 2:39
  care
• 2:39
  of
• 2:39
  it,
• 2:40
  that's
• 2:40
  another
• 2:40
  house.
• 2:41
  Right.
• 2:42
  And
• 2:43
  some
• 2:43
  places
• 2:43
  that's
• 2:44
  like
• 2:44
  buying
• 2:44
  a
• 2:44
  new
• 2:44
  house.
• 2:45
  So
• 2:46
  that
• 2:46
  was
• 2:46
  definitely
• 2:47
  eye
• 2:47
  opening
• 2:47
  for
• 2:47
  us.
• 2:48
  So
• 2:48
  we
• 2:48
  were
• 2:49
  definitely
• 2:49
  surprised
• 2:50
  at
• 2:50
  the
• 2:50
  numbers
• 2:51
  that
• 2:51
  we
• 2:51
  were
• 2:51
  seeing.
• 2:52
  It's
• 2:52
  so
• 2:53
  funny
• 2:53
  because
• 2:53
  someone
• 2:54
  goes,
• 2:54
  oh,
• 2:54
  I'm
• 2:55
  not
• 2:55
  going
• 2:55
  to
• 2:55
  worry
• 2:55
  about
• 2:55
  that.
• 2:55
  I'm
• 2:56
  just
• 2:56
  going
• 2:56
  to
• 2:56
  go
• 2:56
  buy
• 2:56
  a
• 2:56
  new
• 2:56
  house.
• 2:57
  But
• 2:57
  the
• 2:57
  problem
• 2:58
  is
• 2:58
  these
• 2:58
  days
• 2:58
  is
• 2:58
  with
• 2:59
  lifespans
• 3:00
  of
• 3:00
  things
• 3:00
  that
• 3:01
  start
• 3:01
  to
• 3:01
  kind
• 3:01
  of
• 3:02
  come
• 3:02
  due.
• 3:03
  Like,
• 3:03
  you
• 3:03
  might
• 3:03
  hit
• 3:03
  the
• 3:04
  reset
• 3:04
  button,
• 3:05
  but
• 3:05
  by
• 3:06
  seven
• 3:06
  years
• 3:06
  in,
• 3:07
  you're
• 3:07
  looking
• 3:07
  at
• 3:07
  new
• 3:08
  appliances,
• 3:08
  you're
• 3:09
  looking
• 3:09
  at
• 3:09
  other
• 3:09
  stuff
• 3:09
  that's
• 3:10
  failed.
• 3:10
  And
• 3:11
  unless
• 3:11
  you're
• 3:12
  buying
• 3:12
  a
• 3:12
  new
• 3:12
  house
• 3:12
  every
• 3:13
  four
• 3:13
  or
• 3:13
  five
• 3:13
  years,
• 3:14
  you're
• 3:14
  really
• 3:15
  going
• 3:15
  to
• 3:15
  have
• 3:15
  to
• 3:15
  deal
• 3:16
  with
• 3:16
  this
• 3:16
  unless
• 3:17
  you're
• 3:17
  a
• 3:17
  renter,
• 3:17
  and
• 3:18
  then
• 3:18
  it
• 3:18
  makes
• 3:18
  it
• 3:18
  a
• 3:18
  lot
• 3:18
  easier.
• 3:19
  Agreed.
• 3:20
  Because
• 3:20
  I
• 3:20
  think
• 3:20
  that
• 3:21
  gap
• 3:21
  of
• 3:22
  expectation
• 3:23
  versus
• 3:23
  reality
• 3:24
  shows
• 3:24
  up
• 3:24
  even
• 3:24
  on
• 3:25
  an
• 3:25
  annual
• 3:25
  basis.
• 3:26
  Eric.
• 3:27
  So
• 3:27
  when
• 3:27
  we
• 3:28
  asked
• 3:28
  in
• 3:28
  the
• 3:28
  research
• 3:29
  how
• 3:29
  Much
• 3:29
  people
• 3:29
  thought
• 3:30
  they
• 3:30
  were
• 3:30
  spending
• 3:30
  even
• 3:31
  annually.
• 3:31
  They
• 3:32
  thought
• 3:32
  maybe
• 3:32
  between
• 3:33
  a
• 3:33
  thousand,
• 3:34
  $5,000,
• 3:35
  and
• 3:35
  they're
• 3:36
  actually
• 3:36
  averaging
• 3:36
  more
• 3:37
  than
• 3:37
  $7,000
• 3:38
  in
• 3:38
  a
• 3:38
  year
• 3:39
  on
• 3:39
  home
• 3:40
  repairs.
• 3:41
  So
• 3:41
  that
• 3:41
  disconnect
• 3:42
  is
• 3:42
  there
• 3:43
  both
• 3:43
  for
• 3:43
  the.
• 3:43
  On
• 3:44
  an
• 3:44
  annual
• 3:44
  basis
• 3:45
  and
• 3:45
  over
• 3:45
  the
• 3:46
  lifetime
• 3:46
  of
• 3:46
  homeownership.
• 3:48
  Man.
• 3:48
  And
• 3:49
  you
• 3:49
  guys
• 3:49
  came
• 3:49
  up
• 3:49
  with
• 3:50
  an
• 3:50
  overall
• 3:50
  number
• 3:51
  that
• 3:51
  was
• 3:51
  just
• 3:52
  absolutely
• 3:53
  shocking.
• 3:54
  What
• 3:54
  was
• 3:54
  that
• 3:54
  number
• 3:54
  specifically?
• 3:56
  It
• 3:56
  was
• 3:57
  $339,000.
• 4:00
  I
• 4:00
  was
• 4:01
  gonna
• 4:01
  say
• 4:01
  340,
• 4:02
  but
• 4:02
  yeah.
• 4:03
  Yeah.
• 4:03
  I
• 4:03
  was
• 4:04
  always
• 4:04
  foolish
• 4:04
  enough
• 4:05
  to
• 4:05
  buy.
• 4:06
  Yeah.
• 4:06
  I
• 4:06
  was
• 4:06
  always.
• 4:07
  I'll
• 4:07
  tell
• 4:07
  you
• 4:07
  what,
• 4:07
  it
• 4:07
  doesn't
• 4:08
  bother
• 4:08
  me.
• 4:08
  The
• 4:08
  point
• 4:08
  I
• 4:09
  was
• 4:09
  just
• 4:09
  gonna
• 4:09
  make
• 4:09
  is
• 4:09
  that
• 4:10
  I
• 4:10
  was
• 4:10
  always
• 4:10
  foolish.
• 4:11
  Foolish
• 4:11
  enough
• 4:11
  to
• 4:12
  have
• 4:12
  several
• 4:13
  properties.
• 4:13
  Right.
• 4:14
  And
• 4:14
  so
• 4:14
  every
• 4:15
  time
• 4:15
  a
• 4:15
  renter
• 4:16
  moved
• 4:16
  out,
• 4:16
  it
• 4:16
  was
• 4:17
  2,
• 4:17
  3,
• 4:17
  4,000
• 4:18
  bucks.
• 4:18
  Yeah.
• 4:19
  Really
• 4:19
  good.
• 4:20
  My
• 4:20
  point
• 4:20
  being
• 4:20
  is
• 4:21
  I
• 4:21
  got
• 4:21
  really
• 4:21
  good
• 4:21
  at
• 4:22
  not
• 4:22
  paying
• 4:22
  attention
• 4:23
  to
• 4:23
  that.
• 4:24
  So
• 4:24
  when
• 4:24
  I
• 4:24
  saw
• 4:24
  that
• 4:25
  number
• 4:25
  in
• 4:25
  the
• 4:25
  email
• 4:25
  Eric
• 4:26
  sent
• 4:26
  me,
• 4:26
  I
• 4:26
  was
• 4:26
  like,
• 4:27
  yes.
• 4:28
  And
• 4:29
  thus
• 4:29
  my
• 4:29
  following
• 4:30
  thought,
• 4:30
  glad
• 4:30
  I
• 4:31
  haven't
• 4:31
  owned
• 4:31
  a
• 4:31
  home
• 4:31
  in
• 4:31
  a
• 4:32
  decade.
• 4:33
  Yeah.
• 4:33
  And
• 4:34
  that
• 4:34
  339,000
• 4:35
  doesn't
• 4:36
  even
• 4:37
  factor
• 4:37
  in
• 4:38
  whether
• 4:39
  you
• 4:39
  had
• 4:39
  an
• 4:39
  emergency
• 4:40
  repair.
• 4:40
  When
• 4:41
  you
• 4:41
  think
• 4:41
  about
• 4:41
  emergency
• 4:42
  repairs,
• 4:43
  if
• 4:43
  you
• 4:43
  factor
• 4:43
  that
• 4:44
  in,
• 4:44
  that
• 4:44
  figure
• 4:45
  is
• 4:45
  about
• 4:46
  $418,000.
• 4:48
  So
• 4:48
  it
• 4:49
  just
• 4:49
  gets
• 4:50
  higher
• 4:50
  and
• 4:51
  higher.
• 4:52
  But
• 4:52
  that
• 4:52
  disparity
• 4:53
  is
• 4:53
  huge,
• 4:53
  and
• 4:53
  it
• 4:54
  can
• 4:54
  have
• 4:54
  some
• 4:54
  major
• 4:54
  consequences
• 4:55
  for
• 4:56
  how
• 4:56
  homeowners
• 4:57
  plan
• 4:57
  and
• 4:58
  how
• 4:58
  they
• 4:58
  budget
• 4:58
  for
• 4:59
  these
• 4:59
  sorts
• 4:59
  of
• 4:59
  things.
• 5:00
  You
• 5:00
  know,
• 5:00
  it's
• 5:00
  interesting,
• 5:01
  we
• 5:01
  were
• 5:01
  just
• 5:01
  talking
• 5:02
  about
• 5:02
  this
• 5:02
  recently
• 5:02
  too,
• 5:03
  is
• 5:03
  you
• 5:04
  think
• 5:04
  about
• 5:04
  in
• 5:04
  the
• 5:05
  houses
• 5:05
  that
• 5:06
  were
• 5:06
  built,
• 5:06
  let's
• 5:06
  say
• 5:07
  in
• 5:07
  the
• 5:07
  1930s,
• 5:08
  40s,
• 5:08
  50s,
• 5:09
  we
• 5:10
  had
• 5:10
  entry
• 5:11
  level
• 5:11
  housing,
• 5:12
  and
• 5:12
  that
• 5:12
  was
• 5:13
  800
• 5:13
  square
• 5:14
  feet.
• 5:14
  800
• 5:15
  square
• 5:15
  feet,
• 5:16
  maybe
• 5:17
  11
• 5:17
  or
• 5:17
  1200.
• 5:18
  And
• 5:18
  that
• 5:18
  was
• 5:18
  it.
• 5:19
  And
• 5:19
  that's
• 5:20
  where
• 5:20
  people
• 5:20
  started
• 5:21
  out
• 5:21
  with.
• 5:21
  Yeah.
• 5:22
  And
• 5:22
  when
• 5:23
  you've
• 5:23
  got
• 5:23
  that
• 5:23
  smallest
• 5:24
  space.
• 5:24
  Houses
• 5:25
  were
• 5:25
  way
• 5:25
  simpler
• 5:26
  back
• 5:26
  then.
• 5:26
  They
• 5:26
  didn't
• 5:26
  have
• 5:26
  ac,
• 5:27
  they
• 5:27
  had
• 5:27
  a
• 5:27
  heat
• 5:27
  source.
• 5:28
  There
• 5:28
  wasn't
• 5:29
  that
• 5:29
  much
• 5:29
  to
• 5:30
  maintenance
• 5:30
  that
• 5:30
  you
• 5:31
  couldn't
• 5:31
  just
• 5:31
  fix.
• 5:31
  You
• 5:32
  didn't
• 5:32
  have
• 5:32
  to
• 5:32
  call
• 5:32
  in
• 5:32
  the
• 5:33
  H
• 5:33
  Vac
• 5:34
  tech
• 5:34
  in
• 5:34
  to
• 5:34
  come
• 5:35
  fix
• 5:35
  the
• 5:35
  computer
• 5:35
  in
• 5:36
  it.
• 5:36
  All
• 5:36
  these
• 5:37
  new
• 5:37
  things,
• 5:37
  sprinklers.
• 5:39
  Yeah,
• 5:39
  yeah.
• 5:40
  And
• 5:40
  now
• 5:40
  all
• 5:41
  of
• 5:41
  a
• 5:41
  sudden,
• 5:41
  we've
• 5:41
  got
• 5:42
  all
• 5:42
  this
• 5:42
  technology
• 5:42
  that
• 5:43
  does
• 5:43
  make
• 5:43
  our
• 5:43
  homes
• 5:44
  healthier.
• 5:45
  But
• 5:46
  entry
• 5:46
  level
• 5:46
  homes
• 5:47
  now
• 5:47
  are,
• 5:47
  oh,
• 5:47
  I
• 5:48
  could
• 5:48
  never
• 5:48
  get
• 5:48
  anything
• 5:48
  below
• 5:49
  2,400
• 5:50
  square
• 5:50
  feet.
• 5:50
  Yeah.
• 5:51
  And
• 5:51
  that
• 5:51
  expectation
• 5:52
  is
• 5:52
  shifted
• 5:53
  and
• 5:53
  the
• 5:53
  cost
• 5:53
  has
• 5:54
  it.
• 5:54
  Agreed,
• 5:55
  agreed.
• 5:55
  And
• 5:55
  it.
• 5:56
  The
• 5:56
  gap
• 5:56
  starts
• 5:57
  with
• 5:57
  some
• 5:57
  of
• 5:57
  the
• 5:58
  small
• 5:58
  things.
• 5:59
  Right.
• 5:59
  The
• 5:59
  little
• 5:59
  repairs
• 6:00
  that
• 6:00
  occur
• 6:00
  over
• 6:01
  time.
• 6:02
  You
• 6:02
  know,
• 6:02
  the
• 6:03
  refrigerators
• 6:04
  here
• 6:04
  and
• 6:05
  the
• 6:05
  stoves
• 6:05
  there.
• 6:06
  But
• 6:07
  homeowners,
• 6:08
  when
• 6:08
  they're
• 6:08
  thinking
• 6:09
  about
• 6:09
  their
• 6:10
  cost
• 6:10
  of
• 6:11
  their
• 6:11
  home,
• 6:11
  they
• 6:12
  don't
• 6:12
  always
• 6:12
  think
• 6:13
  about
• 6:14
  the
• 6:14
  regular
• 6:14
  maintenance.
• 6:15
  And
• 6:16
  the
• 6:16
  regular
• 6:16
  maintenance
• 6:17
  over
• 6:17
  time
• 6:17
  can
• 6:17
  actually
• 6:17
  exceed
• 6:18
  the
• 6:18
  cost
• 6:18
  of
• 6:18
  purchasing
• 6:19
  the
• 6:19
  house
• 6:19
  in
• 6:19
  the
• 6:20
  first
• 6:20
  place.
• 6:21
  And
• 6:21
  then
• 6:21
  if
• 6:21
  you
• 6:22
  have
• 6:22
  some
• 6:22
  of
• 6:22
  the
• 6:22
  major
• 6:23
  things
• 6:23
  that
• 6:23
  come,
• 6:24
  like
• 6:24
  having
• 6:25
  to
• 6:25
  change
• 6:25
  your
• 6:25
  roof
• 6:25
  every
• 6:26
  25
• 6:26
  years,
• 6:27
  changing
• 6:27
  your
• 6:27
  H
• 6:27
  vac,
• 6:28
  which
• 6:28
  my
• 6:28
  husband
• 6:29
  and
• 6:29
  I
• 6:29
  just
• 6:29
  had
• 6:29
  to
• 6:29
  do,
• 6:30
  painting
• 6:30
  your
• 6:30
  house,
• 6:31
  like,
• 6:31
  those
• 6:32
  things
• 6:32
  just
• 6:33
  add
• 6:33
  up
• 6:33
  and
• 6:34
  up.
• 6:34
  And
• 6:34
  that's
• 6:34
  how
• 6:34
  you
• 6:35
  get
• 6:35
  to
• 6:35
  that,
• 6:36
  you
• 6:36
  know,
• 6:36
  $339
• 6:37
  or
• 6:37
  $418,000
• 6:39
  number.
• 6:39
  And
• 6:40
  especially
• 6:40
  like
• 6:40
  you
• 6:40
  mentioned,
• 6:41
  H
• 6:41
  Vac
• 6:41
  is
• 6:41
  a
• 6:41
  great
• 6:42
  one
• 6:42
  because
• 6:43
  they
• 6:43
  have
• 6:43
  made
• 6:43
  so
• 6:44
  many
• 6:44
  energy
• 6:44
  efficiency
• 6:45
  rules
• 6:45
  now
• 6:46
  federally.
• 6:47
  So
• 6:47
  it's
• 6:47
  not
• 6:47
  just
• 6:48
  the
• 6:48
  state
• 6:48
  you
• 6:48
  live
• 6:49
  in,
• 6:49
  but
• 6:49
  federally,
• 6:50
  they've
• 6:50
  made
• 6:50
  so
• 6:50
  many
• 6:50
  changes,
• 6:51
  that
• 6:51
  $5,000
• 6:53
  new
• 6:53
  system
• 6:54
  is
• 6:54
  out
• 6:54
  the
• 6:55
  door.
• 6:55
  You
• 6:56
  can
• 6:56
  spend
• 6:57
  15,
• 6:58
  20,
• 6:59
  $25,000
• 6:59
  really
• 6:59
  quick
• 7:01
  on
• 7:01
  an
• 7:01
  emergency
• 7:02
  basis.
• 7:02
  It's
• 7:02
  even
• 7:02
  worse
• 7:03
  because
• 7:03
  now
• 7:03
  you're
• 7:03
  paying
• 7:04
  that
• 7:04
  extra
• 7:05
  fees
• 7:05
  for
• 7:05
  that
• 7:05
  and
• 7:06
  you're
• 7:06
  just
• 7:07
  trying
• 7:07
  to
• 7:07
  get
• 7:07
  it
• 7:07
  fixed.
• 7:08
  Yeah.
• 7:08
  We
• 7:09
  found
• 7:09
  that
• 7:10
  an
• 7:10
  average
• 7:10
  replacement
• 7:11
  cost
• 7:11
  of
• 7:11
  an
• 7:11
  H
• 7:12
  vac,
• 7:12
  based
• 7:12
  on
• 7:12
  our
• 7:12
  research,
• 7:13
  was
• 7:13
  about
• 7:13
  $8,000.
• 7:14
  And
• 7:14
  that's
• 7:15
  just
• 7:15
  a
• 7:16
  regular
• 7:17
  H
• 7:17
  vac
• 7:17
  system.
• 7:18
  It's
• 7:18
  not,
• 7:19
  you
• 7:19
  know,
• 7:19
  the
• 7:19
  high
• 7:20
  end
• 7:20
  thing.
• 7:21
  When
• 7:21
  my
• 7:21
  husband
• 7:21
  and
• 7:22
  I
• 7:22
  replaced
• 7:22
  our
• 7:22
  H
• 7:23
  vac,
• 7:23
  we
• 7:23
  found
• 7:23
  out
• 7:24
  that
• 7:24
  because
• 7:25
  we'd
• 7:25
  built
• 7:25
  a
• 7:26
  basement
• 7:26
  or
• 7:26
  someone
• 7:27
  had
• 7:27
  built
• 7:27
  a
• 7:27
  basement
• 7:27
  before
• 7:28
  we
• 7:28
  bought
• 7:28
  the
• 7:28
  house,
• 7:29
  we
• 7:29
  actually
• 7:29
  needed
• 7:30
  two
• 7:30
  units
• 7:30
  and
• 7:31
  we
• 7:31
  only
• 7:31
  had
• 7:31
  one.
• 7:32
  So
• 7:32
  we
• 7:32
  had
• 7:32
  to
• 7:32
  buy
• 7:33
  two
• 7:33
  units
• 7:34
  at
• 7:34
  the
• 7:34
  same
• 7:34
  time
• 7:35
  because
• 7:35
  the
• 7:35
  unit
• 7:36
  that
• 7:36
  we
• 7:36
  had
• 7:36
  just
• 7:36
  wasn't
• 7:37
  big
• 7:37
  enough
• 7:37
  for
• 7:38
  the
• 7:38
  house
• 7:38
  now
• 7:38
  that
• 7:38
  the
• 7:39
  basement
• 7:39
  had
• 7:39
  been
• 7:39
  built
• 7:40
  out.
• 7:40
  So
• 7:40
  it's
• 7:40
  just
• 7:41
  little
• 7:41
  things
• 7:41
  like
• 7:42
  that
• 7:42
  add
• 7:42
  up.
• 7:43
  And
• 7:43
  so
• 7:43
  now
• 7:43
  you're
• 7:44
  at
• 7:44
  $15,000
• 7:45
  for
• 7:46
  an
• 7:46
  H
• 7:46
  vac
• 7:46
  system
• 7:47
  when
• 7:47
  I
• 7:48
  didn't
• 7:48
  even
• 7:48
  know
• 7:48
  the
• 7:48
  H
• 7:48
  vac
• 7:49
  was
• 7:49
  broken
• 7:49
  two
• 7:50
  months.
• 7:51
  Then
• 7:51
  you
• 7:51
  have
• 7:51
  those
• 7:51
  other
• 7:51
  incidental
• 7:52
  costs
• 7:52
  too,
• 7:52
  because
• 7:53
  putting
• 7:53
  in
• 7:53
  a
• 7:53
  second
• 7:54
  unit
• 7:54
  now
• 7:54
  gets
• 7:55
  the
• 7:55
  electrician
• 7:55
  out
• 7:55
  there,
• 7:56
  all
• 7:57
  those
• 7:57
  other
• 7:57
  little
• 7:58
  pieces
• 7:58
  that.
• 7:58
  And
• 7:59
  then
• 7:59
  they
• 7:59
  go,
• 7:59
  oh,
• 7:59
  your
• 7:59
  electrical
• 8:00
  panel
• 8:00
  is
• 8:01
  now
• 8:01
  old
• 8:01
  and
• 8:01
  it's
• 8:02
  not
• 8:02
  room
• 8:02
  for
• 8:02
  that.
• 8:03
  So
• 8:03
  there's
• 8:03
  another
• 8:03
  five
• 8:04
  or
• 8:04
  six
• 8:04
  thousand
• 8:04
  dollars.
• 8:05
  So
• 8:05
  this
• 8:06
  cascading
• 8:06
  numbers
• 8:07
  start
• 8:07
  happening
• 8:07
  at
• 8:08
  that
• 8:08
  point.
• 8:08
  Yep,
• 8:09
  absolutely.
• 8:10
  Absolutely.
• 8:11
  Back
• 8:11
  to
• 8:11
  baseboard
• 8:12
  heaters.
• 8:13
  Back
• 8:13
  to
• 8:13
  baseboard
• 8:14
  bucks.
• 8:15
  Almond.
• 8:15
  Done.
• 8:16
  But
• 8:17
  it's
• 8:17
  so
• 8:17
  fun,
• 8:17
  you
• 8:17
  know.
• 8:17
  And
• 8:18
  Patricia,
• 8:18
  it's
• 8:18
  interesting
• 8:19
  too,
• 8:19
  because
• 8:19
  we
• 8:19
  also
• 8:20
  cover
• 8:20
  here
• 8:20
  another
• 8:21
  report
• 8:21
  that
• 8:21
  we
• 8:22
  use,
• 8:22
  which
• 8:22
  is
• 8:22
  Remodeling
• 8:23
  magazine
• 8:24
  has
• 8:24
  this
• 8:24
  cost
• 8:24
  versus
• 8:25
  value
• 8:25
  report
• 8:26
  where
• 8:26
  they
• 8:26
  do
• 8:27
  regional
• 8:27
  numbers
• 8:28
  across,
• 8:28
  which
• 8:28
  is
• 8:28
  fascinating.
• 8:30
  And
• 8:30
  it's
• 8:31
  so
• 8:31
  crazy
• 8:32
  to
• 8:32
  watch
• 8:32
  what
• 8:32
  the
• 8:33
  numbers
• 8:33
  for
• 8:34
  these
• 8:34
  systems
• 8:34
  keep
• 8:35
  getting
• 8:35
  on
• 8:36
  Average
• 8:36
  year
• 8:36
  after
• 8:37
  year.
• 8:38
  Like
• 8:38
  you
• 8:38
  said,
• 8:39
  it
• 8:39
  can
• 8:39
  get
• 8:39
  expensive.
• 8:40
  I
• 8:40
  put
• 8:40
  in
• 8:41
  a
• 8:41
  high
• 8:42
  end
• 8:42
  efficiency
• 8:43
  unit,
• 8:44
  like
• 8:44
  a
• 8:44
  year
• 8:45
  in
• 8:45
  my
• 8:45
  last
• 8:45
  house
• 8:46
  before
• 8:46
  COVID
• 8:47
  And
• 8:47
  I
• 8:47
  wanted
• 8:48
  it
• 8:48
  zones.
• 8:48
  I
• 8:49
  wanted
• 8:49
  it
• 8:49
  super
• 8:49
  efficient.
• 8:50
  I
• 8:50
  wanted
• 8:50
  kind
• 8:51
  of
• 8:51
  the
• 8:51
  latest
• 8:51
  and
• 8:51
  greatest.
• 8:52
  That
• 8:52
  was
• 8:52
  going
• 8:52
  to
• 8:52
  be
• 8:53
  22
• 8:53
  grand
• 8:53
  for
• 8:53
  that
• 8:54
  system
• 8:54
  for
• 8:55
  a
• 8:55
  1400
• 8:56
  square
• 8:56
  foot
• 8:56
  house.
• 8:57
  So
• 8:57
  you
• 8:58
  know
• 8:58
  what
• 8:58
  I
• 8:58
  mean?
• 8:58
  It
• 8:59
  was
• 8:59
  expensive
• 8:59
  and
• 9:00
  so
• 9:01
  that's
• 9:01
  what
• 9:02
  the
• 9:02
  high
• 9:02
  end
• 9:03
  stuff
• 9:03
  does.
• 9:04
  Yeah.
• 9:04
  And
• 9:04
  was
• 9:05
  it
• 9:05
  going
• 9:05
  to
• 9:05
  save
• 9:05
  me
• 9:05
  a
• 9:05
  lot
• 9:06
  of
• 9:06
  money?
• 9:06
  Absolutely.
• 9:07
  Did
• 9:07
  it
• 9:07
  work
• 9:08
  great?
• 9:08
  Yeah.
• 9:09
  I
• 9:09
  mean,
• 9:09
  it
• 9:09
  was
• 9:09
  killing
• 9:10
  viruses.
• 9:10
  It
• 9:10
  was
• 9:11
  so
• 9:11
  good
• 9:11
  cleaning
• 9:12
  the
• 9:12
  air.
• 9:12
  In
• 9:12
  my
• 9:12
  house,
• 9:13
  we
• 9:13
  couldn't
• 9:13
  bake
• 9:13
  bread
• 9:14
  without
• 9:14
  turning
• 9:14
  it
• 9:15
  off
• 9:15
  because
• 9:15
  it
• 9:15
  would
• 9:15
  kill
• 9:16
  the
• 9:16
  dough
• 9:18
  in
• 9:18
  the
• 9:18
  house.
• 9:18
  So
• 9:19
  yeah,
• 9:19
  it
• 9:19
  was
• 9:20
  awesome.
• 9:20
  But
• 9:21
  again,
• 9:22
  who's
• 9:22
  ready
• 9:22
  for
• 9:22
  a
• 9:22
  $25,000
• 9:23
  hit
• 9:23
  when
• 9:24
  it
• 9:24
  fails?
• 9:24
  Whatever
• 9:24
  helps
• 9:25
  you
• 9:25
  sleep
• 9:25
  at
• 9:25
  night,
• 9:26
  bud.
• 9:27
  It
• 9:27
  was,
• 9:28
  it
• 9:28
  was
• 9:28
  killed
• 9:29
  on
• 9:29
  viruses.
• 9:30
  It
• 9:30
  was
• 9:30
  that.
• 9:30
  Next
• 9:31
  thing
• 9:31
  I
• 9:31
  know
• 9:31
  it
• 9:31
  was
• 9:31
  paint
• 9:32
  in
• 9:32
  my
• 9:32
  car.
• 9:32
  I
• 9:32
  don't.
• 9:33
  But
• 9:33
  you're
• 9:33
  so
• 9:34
  right.
• 9:34
  And
• 9:34
  you
• 9:34
  know,
• 9:34
  and
• 9:35
  roofs
• 9:35
  are
• 9:35
  another
• 9:35
  one.
• 9:36
  All
• 9:36
  it
• 9:36
  takes
• 9:36
  is
• 9:36
  to
• 9:36
  have
• 9:37
  a
• 9:37
  25
• 9:37
  year
• 9:37
  roof,
• 9:38
  which
• 9:38
  is
• 9:39
  kind
• 9:39
  of
• 9:39
  the
• 9:39
  industry
• 9:40
  basic
• 9:40
  one
• 9:40
  out
• 9:40
  there,
• 9:41
  and
• 9:41
  maybe
• 9:41
  you're
• 9:41
  eight
• 9:41
  years
• 9:41
  into
• 9:42
  it
• 9:42
  and
• 9:42
  the
• 9:42
  windstorm
• 9:42
  comes
• 9:43
  through
• 9:43
  and
• 9:43
  the
• 9:43
  insurance
• 9:44
  company
• 9:44
  goes,
• 9:44
  we're
• 9:45
  going
• 9:45
  to
• 9:45
  pay
• 9:45
  for
• 9:45
  some
• 9:45
  of
• 9:46
  that.
• 9:46
  Yeah,
• 9:47
  yeah.
• 9:47
  Because
• 9:48
  it's
• 9:48
  about
• 9:48
  $11,000
• 9:49
  to
• 9:50
  replace
• 9:50
  a
• 9:50
  roof
• 9:51
  on
• 9:51
  average
• 9:52
  right
• 9:52
  now.
• 9:52
  Right.
• 9:53
  And
• 9:53
  to
• 9:53
  your
• 9:53
  point,
• 9:53
  it
• 9:54
  could
• 9:54
  be
• 9:55
  if
• 9:55
  you're
• 9:55
  lucky
• 9:55
  enough
• 9:56
  that
• 9:56
  a
• 9:57
  windstorm
• 9:57
  comes
• 9:58
  through
• 9:58
  and
• 9:58
  your
• 9:59
  insurance
• 9:59
  pays
• 9:59
  for
• 9:59
  it.
• 10:00
  If
• 10:00
  it
• 10:00
  doesn't,
• 10:01
  or
• 10:01
  if
• 10:01
  your
• 10:01
  insurance
• 10:02
  company
• 10:02
  says
• 10:03
  this
• 10:03
  isn't,
• 10:03
  you
• 10:04
  know,
• 10:04
  caused
• 10:04
  by
• 10:04
  any
• 10:05
  kind
• 10:05
  of
• 10:05
  damage,
• 10:05
  then
• 10:06
  that's
• 10:06
  you
• 10:06
  having
• 10:07
  to
• 10:07
  pay
• 10:07
  that
• 10:07
  11
• 10:07
  for
• 10:08
  the
• 10:08
  roof.
• 10:08
  It's
• 10:09
  it.
• 10:09
  The
• 10:10
  instances
• 10:10
  and
• 10:10
  things
• 10:11
  that
• 10:11
  you
• 10:11
  have
• 10:11
  to
• 10:11
  think
• 10:12
  about
• 10:12
  and
• 10:12
  repair
• 10:13
  and
• 10:13
  keep
• 10:13
  in
• 10:14
  mind
• 10:15
  are
• 10:15
  wide.
• 10:16
  There
• 10:16
  are
• 10:16
  so
• 10:17
  many
• 10:17
  things
• 10:18
  and
• 10:18
  even
• 10:18
  with
• 10:19
  homeowners
• 10:19
  who
• 10:20
  try
• 10:20
  to
• 10:21
  be
• 10:21
  proactive
• 10:22
  about
• 10:23
  it
• 10:23
  to
• 10:23
  keep
• 10:24
  up
• 10:24
  with,
• 10:25
  you
• 10:25
  know,
• 10:25
  the
• 10:25
  maintenance
• 10:26
  of
• 10:26
  the
• 10:26
  house,
• 10:27
  even
• 10:27
  the
• 10:27
  maintenance
• 10:28
  of
• 10:28
  it
• 10:28
  is
• 10:28
  expensive.
• 10:29
  To
• 10:29
  find
• 10:29
  out
• 10:30
  more
• 10:30
  about
• 10:30
  us,
• 10:30
  head
• 10:31
  to
• 10:31
  aroundthehouse
• 10:32
  online.com
• 10:33
  and
• 10:33
  make
• 10:34
  sure
• 10:34
  to
• 10:34
  follow
• 10:34
  us
• 10:34
  on
• 10:35
  social
• 10:35
  media.
• 10:36
  Around
• 10:36
  the
• 10:37
  house.
• 10:37
  We'll
• 10:37
  be
• 10:37
  right
• 10:38
  back.
• 10:38
  We
• 10:39
  are
• 10:39
  just
• 10:39
  getting
• 10:40
  started,.
• 12:37
  But
• 12:37
  kids.
• 12:37
  These
• 12:38
  days
• 12:38
  will
• 12:38
  never
• 12:39
  understand.
• 12:48
  What's
• 12:48
  up.
• 12:49
  This
• 12:49
  is
• 12:49
  Sticks
• 12:49
  it
• 12:49
  in
• 12:49
  ya
• 12:50
  and.
• 12:50
  Satchel
• 12:51
  from
• 12:51
  Steel
• 12:52
  Panther
• 12:52
  and
• 12:53
  you
• 12:53
  are
• 12:53
  listening
• 12:54
  to
• 12:54
  around
• 12:55
  the
• 12:55
  house
• 12:55
  with
• 12:55
  Eric.
• 12:56
  G.
• 12:57
  Yeah,
• 12:58
  we
• 12:58
  love
• 12:58
  Eric
• 12:59
  G.
• 12:59
  And
• 13:00
  you
• 13:00
  should
• 13:00
  too.
• 13:04
  Welcome
• 13:04
  back
• 13:04
  to
• 13:05
  around
• 13:05
  the
• 13:05
  House
• 13:05
  with
• 13:06
  Eric
• 13:06
  G.
• 13:07
  Your
• 13:07
  expert
• 13:08
  guide
• 13:08
  to
• 13:08
  upgrading
• 13:09
  your
• 13:09
  home
• 13:09
  like
• 13:09
  a
• 13:09
  pro.
• 13:10
  Today
• 13:11
  we
• 13:11
  have
• 13:11
  been
• 13:11
  chatting
• 13:11
  with
• 13:11
  Patrice
• 13:12
  Boone
• 13:13
  from
• 13:13
  Synchrony
• 13:14
  and
• 13:14
  their
• 13:14
  lifetime
• 13:15
  of
• 13:15
  Care
• 13:15
  study
• 13:16
  about
• 13:16
  how
• 13:17
  homeowners
• 13:17
  spend
• 13:18
  money
• 13:18
  on
• 13:18
  their
• 13:18
  homes.
• 13:19
  Let's
• 13:20
  get
• 13:20
  back
• 13:20
  to
• 13:20
  the
• 13:20
  conversation.
• 13:21
  And
• 13:21
  even
• 13:22
  with
• 13:22
  homeowners
• 13:23
  who
• 13:23
  try
• 13:24
  to
• 13:24
  be
• 13:25
  proactive
• 13:26
  about
• 13:26
  it
• 13:26
  to
• 13:27
  keep
• 13:27
  up
• 13:27
  with,
• 13:28
  you
• 13:28
  know,
• 13:28
  the
• 13:29
  maintenance
• 13:29
  of
• 13:29
  the
• 13:29
  house,
• 13:30
  even
• 13:30
  the
• 13:31
  maintenance
• 13:31
  of
• 13:31
  it
• 13:31
  is
• 13:32
  expensive.
• 13:33
  Even
• 13:33
  for
• 13:33
  those
• 13:34
  who
• 13:34
  don't
• 13:34
  wait
• 13:34
  for
• 13:34
  something
• 13:35
  major
• 13:35
  to
• 13:35
  happen
• 13:36
  or
• 13:36
  be
• 13:37
  able
• 13:37
  to
• 13:37
  replace
• 13:38
  something,
• 13:39
  you
• 13:39
  have
• 13:39
  to
• 13:39
  budget
• 13:39
  for
• 13:40
  those
• 13:40
  things
• 13:40
  as
• 13:40
  well.
• 13:41
  And
• 13:41
  that
• 13:41
  ties
• 13:42
  right
• 13:42
  in
• 13:42
  with
• 13:42
  what
• 13:43
  we
• 13:43
  were
• 13:43
  talking
• 13:43
  about.
• 13:43
  Our
• 13:44
  last.
• 13:44
  The
• 13:44
  show
• 13:44
  we
• 13:45
  just
• 13:45
  recorded
• 13:45
  is.
• 13:46
  Yeah.
• 13:46
  Was,
• 13:47
  you
• 13:47
  know,
• 13:47
  set
• 13:47
  aside
• 13:48
  a
• 13:48
  certain
• 13:48
  percentage
• 13:49
  of,
• 13:49
  you
• 13:49
  know,
• 13:49
  total
• 13:50
  cost
• 13:50
  of
• 13:50
  your
• 13:50
  home
• 13:50
  if
• 13:51
  you
• 13:51
  want
• 13:51
  to
• 13:51
  use
• 13:51
  that
• 13:51
  for
• 13:51
  a
• 13:52
  number.
• 13:52
  But.
• 13:53
  And
• 13:54
  the
• 13:54
  big
• 13:54
  push
• 13:55
  was
• 13:55
  maintenance,
• 13:55
  like
• 13:55
  maintain
• 13:56
  vacuum
• 13:56
  under
• 13:57
  your
• 13:57
  refrigerator
• 13:58
  so
• 13:58
  you
• 13:58
  don't
• 13:58
  have
• 13:59
  to
• 13:59
  replace
• 13:59
  it
• 13:59
  in
• 13:59
  three
• 13:59
  years
• 14:00
  instead
• 14:00
  of
• 14:00
  seven.
• 14:01
  Like.
• 14:01
  Yeah.
• 14:01
  Things
• 14:02
  that,
• 14:02
  you
• 14:03
  know,
• 14:03
  inconsequentially,
• 14:04
  we're
• 14:04
  all
• 14:04
  so
• 14:04
  busy,
• 14:05
  we
• 14:05
  don't
• 14:05
  think
• 14:05
  about,
• 14:06
  you
• 14:06
  know.
• 14:06
  Yeah.
• 14:06
  We
• 14:07
  don't
• 14:07
  think
• 14:07
  about.
• 14:07
  Refrigerator
• 14:08
  is
• 14:08
  going
• 14:08
  to
• 14:08
  wear
• 14:08
  out
• 14:09
  quick.
• 14:09
  Yeah.
• 14:10
  Or
• 14:10
  it's
• 14:11
  expensive.
• 14:11
  Our
• 14:12
  research
• 14:12
  found
• 14:12
  that,
• 14:13
  you
• 14:13
  know,
• 14:13
  90%
• 14:14
  of
• 14:15
  consumers
• 14:15
  or
• 14:15
  homeowners
• 14:16
  have
• 14:16
  a
• 14:17
  home
• 14:17
  repair
• 14:17
  that
• 14:17
  needs
• 14:17
  their
• 14:18
  attention.
• 14:18
  But
• 14:18
  less
• 14:19
  than
• 14:19
  half
• 14:19
  of
• 14:19
  them,
• 14:20
  about
• 14:20
  48%
• 14:21
  haven't
• 14:21
  addressed
• 14:22
  it
• 14:22
  because
• 14:22
  it's
• 14:23
  too
• 14:23
  expensive.
• 14:23
  And
• 14:24
  you
• 14:24
  know,
• 14:24
  they're
• 14:24
  like,
• 14:25
  that's
• 14:25
  something
• 14:25
  I
• 14:26
  can
• 14:26
  live
• 14:26
  with.
• 14:27
  But
• 14:27
  unfortunately,
• 14:28
  if
• 14:28
  you
• 14:28
  wait
• 14:29
  and
• 14:29
  then
• 14:30
  you
• 14:30
  don't
• 14:30
  go
• 14:30
  away,
• 14:31
  they
• 14:31
  just
• 14:32
  make
• 14:32
  it
• 14:32
  more
• 14:32
  expensive.
• 14:33
  Right.
• 14:33
  Compounds.
• 14:35
  That's
• 14:35
  always
• 14:35
  the
• 14:35
  follow
• 14:36
  up
• 14:36
  point.
• 14:36
  You're
• 14:36
  like,
• 14:37
  yeah,
• 14:37
  I
• 14:37
  really
• 14:37
  don't
• 14:37
  want
• 14:38
  to
• 14:38
  fix
• 14:38
  that.
• 14:38
  And
• 14:39
  now
• 14:39
  suddenly.
• 14:39
  Right.
• 14:40
  The
• 14:40
  entire
• 14:41
  interior
• 14:41
  wall
• 14:42
  is
• 14:42
  ro
• 14:42
  button
• 14:42
  and
• 14:42
  you're
• 14:43
  changing.
• 14:44
  Exactly.
• 14:45
  And
• 14:45
  John,
• 14:45
  you
• 14:45
  just
• 14:46
  talked
• 14:46
  about
• 14:46
  a
• 14:46
  budget.
• 14:47
  About
• 14:48
  78%
• 14:49
  of
• 14:49
  homeowners
• 14:49
  don't
• 14:50
  really
• 14:50
  have
• 14:50
  a
• 14:50
  formal
• 14:51
  budget
• 14:51
  for
• 14:52
  routine
• 14:52
  maintenance.
• 14:53
  So
• 14:53
  yeah,
• 14:53
  you
• 14:54
  know,
• 14:54
  they
• 14:54
  cover
• 14:54
  costs
• 14:55
  as
• 14:55
  they
• 14:55
  rise
• 14:56
  or
• 14:56
  they
• 14:56
  plan
• 14:57
  informally,
• 14:58
  but
• 14:58
  they
• 14:58
  don't
• 14:59
  really
• 14:59
  have
• 14:59
  a
• 15:00
  formal
• 15:00
  budget
• 15:01
  for
• 15:01
  routine
• 15:01
  maintenance.
• 15:02
  Because
• 15:02
  it's
• 15:03
  great
• 15:03
  to
• 15:03
  say
• 15:03
  set
• 15:03
  aside
• 15:04
  x
• 15:04
  percent
• 15:04
  of
• 15:05
  your
• 15:05
  house,
• 15:05
  you
• 15:06
  know,
• 15:06
  the
• 15:06
  cost
• 15:06
  of
• 15:06
  your
• 15:06
  house
• 15:07
  for
• 15:07
  repairs,
• 15:08
  but
• 15:08
  things
• 15:08
  are
• 15:09
  so
• 15:09
  expensive
• 15:09
  these
• 15:09
  days
• 15:10
  that
• 15:10
  there
• 15:10
  are
• 15:10
  other
• 15:10
  things
• 15:10
  that
• 15:11
  homeowners
• 15:11
  need
• 15:12
  to
• 15:12
  spend
• 15:12
  on.
• 15:13
  Yeah.
• 15:13
  It's
• 15:13
  not
• 15:14
  like
• 15:14
  I'll
• 15:14
  have
• 15:15
  money
• 15:15
  to
• 15:15
  squirrel
• 15:16
  away.
• 15:16
  I
• 15:16
  mean,
• 15:16
  that's
• 15:17
  kind
• 15:17
  of
• 15:17
  my
• 15:17
  great.
• 15:18
  You're
• 15:19
  talking
• 15:19
  like
• 15:19
  my
• 15:19
  grandpa's
• 15:21
  era,
• 15:21
  right?
• 15:22
  Yeah,
• 15:22
  he's
• 15:23
  that
• 15:23
  guy
• 15:23
  that
• 15:23
  would
• 15:23
  save
• 15:24
  nickels,
• 15:24
  you
• 15:24
  know,
• 15:25
  and
• 15:25
  when
• 15:25
  it
• 15:25
  came
• 15:26
  time
• 15:26
  to
• 15:26
  fix
• 15:26
  the
• 15:26
  roof,
• 15:27
  he's
• 15:27
  like,
• 15:27
  I've
• 15:27
  got
• 15:28
  three
• 15:28
  giant
• 15:29
  water
• 15:29
  jugs
• 15:30
  of
• 15:30
  nickels.
• 15:30
  You're
• 15:31
  like,
• 15:31
  yeah,
• 15:32
  but
• 15:32
  it's
• 15:32
  what
• 15:32
  it
• 15:32
  is.
• 15:33
  Practical,
• 15:34
  logical,
• 15:34
  anything,
• 15:35
  everything.
• 15:36
  I'm
• 15:36
  not.
• 15:37
  But
• 15:37
  then
• 15:37
  Murphy's
• 15:38
  law
• 15:38
  gets
• 15:38
  involved
• 15:39
  here
• 15:39
  too,
• 15:39
  because
• 15:40
  we
• 15:40
  have
• 15:40
  these
• 15:40
  averages.
• 15:41
  But
• 15:41
  let's
• 15:41
  say,
• 15:42
  oh
• 15:42
  my
• 15:42
  gosh,
• 15:43
  my
• 15:43
  roof
• 15:43
  is
• 15:43
  failing.
• 15:44
  I
• 15:44
  need
• 15:44
  a
• 15:44
  new
• 15:44
  roof.
• 15:45
  And
• 15:45
  the
• 15:45
  roofer
• 15:46
  gets
• 15:46
  up
• 15:46
  there
• 15:46
  and
• 15:46
  goes,
• 15:46
  oh,
• 15:47
  yeah,
• 15:47
  but
• 15:47
  you
• 15:47
  also
• 15:47
  need
• 15:48
  32
• 15:49
  sheets
• 15:49
  of
• 15:49
  plywood
• 15:50
  and
• 15:50
  you
• 15:51
  need
• 15:51
  all
• 15:51
  this
• 15:51
  other
• 15:51
  stuff
• 15:52
  that
• 15:52
  goes
• 15:52
  with
• 15:52
  it
• 15:52
  because
• 15:53
  you've
• 15:54
  deferred
• 15:54
  that.
• 15:55
  And
• 15:55
  so.
• 15:55
  And
• 15:55
  then
• 15:56
  it
• 15:56
  even
• 15:56
  gets
• 15:57
  worse
• 15:57
  if
• 15:57
  you've
• 15:57
  let
• 15:57
  it
• 15:58
  go,
• 15:58
  is
• 15:58
  not
• 15:59
  only
• 15:59
  do
• 15:59
  you
• 15:59
  need
• 15:59
  32
• 16:00
  sheets
• 16:00
  of
• 16:00
  plywood,
• 16:01
  but
• 16:01
  we
• 16:01
  need
• 16:01
  to
• 16:01
  get
• 16:01
  the
• 16:01
  mold
• 16:02
  remediators
• 16:02
  in
• 16:02
  there
• 16:02
  to
• 16:03
  get
• 16:03
  the
• 16:03
  mold
• 16:03
  that's
• 16:03
  in
• 16:03
  the
• 16:04
  attic
• 16:04
  from
• 16:04
  the
• 16:04
  water
• 16:04
  leak.
• 16:05
  Yeah.
• 16:05
  And
• 16:06
  this
• 16:06
  can
• 16:06
  become
• 16:06
  a
• 16:07
  six
• 16:07
  figure
• 16:08
  fix
• 16:08
  before
• 16:08
  you
• 16:09
  know
• 16:09
  it.
• 16:09
  Yeah.
• 16:10
  That's
• 16:10
  probably
• 16:10
  why
• 16:11
  some
• 16:11
  people
• 16:11
  just
• 16:11
  wait.
• 16:12
  They're
• 16:12
  like,
• 16:12
  I
• 16:12
  know
• 16:13
  that
• 16:13
  there's
• 16:14
  going
• 16:14
  to
• 16:14
  be
• 16:14
  more.
• 16:14
  I
• 16:15
  know
• 16:15
  that
• 16:15
  this
• 16:15
  is
• 16:15
  not
• 16:15
  it.
• 16:16
  And
• 16:16
  I
• 16:16
  just,
• 16:16
  I
• 16:16
  don't
• 16:17
  have
• 16:17
  the
• 16:17
  time
• 16:17
  or
• 16:17
  the
• 16:18
  money
• 16:18
  to
• 16:18
  deal
• 16:18
  with
• 16:19
  that
• 16:19
  with
• 16:19
  all
• 16:19
  of
• 16:20
  the
• 16:20
  other
• 16:20
  incremental
• 16:21
  things
• 16:21
  that
• 16:22
  are
• 16:22
  going
• 16:22
  to
• 16:22
  come
• 16:22
  up
• 16:22
  if
• 16:22
  I
• 16:23
  just
• 16:23
  ask
• 16:23
  for
• 16:23
  you
• 16:23
  to
• 16:23
  look
• 16:24
  at.
• 16:24
  One
• 16:24
  thing
• 16:25
  I
• 16:25
  also
• 16:26
  visually
• 16:26
  just
• 16:27
  tell
• 16:27
  people
• 16:27
  as
• 16:28
  well
• 16:28
  is
• 16:28
  think
• 16:28
  about
• 16:29
  when
• 16:29
  you're
• 16:29
  filling
• 16:29
  your
• 16:30
  gas
• 16:30
  up
• 16:30
  in
• 16:31
  your
• 16:31
  vehicle.
• 16:31
  Right?
• 16:31
  Yeah.
• 16:32
  That
• 16:32
  number,
• 16:33
  when
• 16:33
  you're
• 16:33
  deferring,
• 16:34
  that
• 16:34
  is
• 16:34
  still
• 16:35
  growing.
• 16:35
  It's
• 16:36
  getting
• 16:36
  bigger.
• 16:37
  So
• 16:38
  just
• 16:38
  think
• 16:38
  that,
• 16:39
  okay,
• 16:39
  I'm
• 16:39
  going
• 16:39
  to
• 16:39
  hold
• 16:40
  off
• 16:40
  and
• 16:40
  do
• 16:40
  that
• 16:40
  next
• 16:41
  month.
• 16:41
  That's
• 16:42
  still
• 16:42
  going,
• 16:42
  clicking
• 16:43
  away.
• 16:44
  It's.
• 16:44
  Those
• 16:44
  numbers
• 16:45
  are
• 16:45
  changing.
• 16:45
  So
• 16:45
  the
• 16:46
  more
• 16:46
  you
• 16:46
  can
• 16:47
  get
• 16:47
  on
• 16:47
  that
• 16:47
  and
• 16:48
  maybe
• 16:48
  you
• 16:48
  get
• 16:49
  in
• 16:49
  there
• 16:49
  and
• 16:49
  just
• 16:49
  stop
• 16:50
  the
• 16:50
  damage.
• 16:51
  If
• 16:51
  you're
• 16:51
  on
• 16:52
  a
• 16:52
  budget
• 16:52
  and
• 16:52
  say,
• 16:52
  okay,
• 16:53
  I
• 16:53
  need
• 16:53
  to
• 16:53
  invest
• 16:53
  in
• 16:54
  this,
• 16:54
  but
• 16:54
  you
• 16:55
  still
• 16:55
  need
• 16:55
  to
• 16:55
  stop
• 16:55
  the
• 16:56
  damage
• 16:56
  from
• 16:56
  getting
• 16:56
  any
• 16:56
  worse.
• 16:57
  Okay,
• 16:57
  you
• 16:57
  need
• 16:58
  a
• 16:58
  new
• 16:58
  roof,
• 16:58
  but
• 16:59
  maybe
• 17:00
  spending
• 17:00
  $2,000
• 17:01
  to
• 17:01
  get
• 17:01
  somebody
• 17:02
  up
• 17:02
  there
• 17:02
  to
• 17:02
  stop
• 17:03
  the
• 17:03
  leaks
• 17:04
  until
• 17:04
  you
• 17:05
  can
• 17:05
  do
• 17:05
  the
• 17:05
  roof
• 17:05
  or,
• 17:06
  you
• 17:07
  know,
• 17:07
  get
• 17:07
  yourself
• 17:07
  budgeted,
• 17:08
  get
• 17:08
  a
• 17:08
  home
• 17:09
  improvement
• 17:09
  loan
• 17:09
  going
• 17:10
  because
• 17:10
  there's
• 17:11
  so
• 17:11
  many
• 17:11
  issues
• 17:12
  that
• 17:12
  happen
• 17:12
  there
• 17:13
  that
• 17:13
  again,
• 17:13
  it's
• 17:14
  called
• 17:14
  just
• 17:14
  putting
• 17:15
  those
• 17:15
  things
• 17:15
  together
• 17:15
  so
• 17:16
  you
• 17:17
  have
• 17:17
  that
• 17:17
  ready
• 17:17
  for
• 17:17
  that
• 17:18
  emergency.
• 17:19
  Because
• 17:19
  those
• 17:19
  emergencies
• 17:20
  always
• 17:20
  cost
• 17:21
  more
• 17:21
  than
• 17:21
  you
• 17:21
  think
• 17:21
  they.
• 17:22
  Absolutely.
• 17:23
  And
• 17:23
  that's.
• 17:23
  Eric,
• 17:24
  you
• 17:24
  just
• 17:24
  talked
• 17:24
  about
• 17:24
  home
• 17:25
  improvement
• 17:25
  loans,
• 17:26
  Right.
• 17:26
  With
• 17:26
  synchrony.
• 17:27
  That's
• 17:28
  one
• 17:28
  of
• 17:28
  the
• 17:28
  reasons
• 17:28
  why
• 17:28
  we
• 17:29
  did
• 17:29
  the
• 17:29
  study.
• 17:30
  One,
• 17:30
  to
• 17:30
  educate
• 17:31
  homeowners.
• 17:32
  But
• 17:32
  financing
• 17:33
  is
• 17:33
  there
• 17:34
  for
• 17:35
  these
• 17:36
  repairs
• 17:36
  and
• 17:36
  maintenance
• 17:37
  to
• 17:37
  help
• 17:38
  consumers
• 17:39
  get
• 17:39
  ahead
• 17:39
  of
• 17:40
  these,
• 17:40
  some
• 17:40
  of
• 17:40
  these
• 17:40
  emergencies
• 17:41
  or
• 17:41
  some
• 17:41
  of
• 17:42
  these
• 17:42
  larger
• 17:42
  purchases
• 17:43
  that
• 17:43
  come
• 17:43
  up.
• 17:44
  Right.
• 17:44
  We
• 17:44
  have
• 17:44
  the
• 17:44
  Synchrony
• 17:45
  project
• 17:45
  card
• 17:46
  and
• 17:46
  that
• 17:46
  is
• 17:47
  a
• 17:47
  revolving
• 17:48
  line
• 17:48
  of
• 17:48
  credit
• 17:48
  that
• 17:49
  you
• 17:49
  can
• 17:49
  use
• 17:49
  across
• 17:50
  45,000
• 17:51
  contractors
• 17:52
  nationwide
• 17:53
  to
• 17:54
  get
• 17:54
  things
• 17:55
  done
• 17:55
  for
• 17:55
  your
• 17:56
  home.
• 17:56
  So
• 17:56
  it's
• 17:57
  not
• 17:57
  just,
• 17:57
  you
• 17:58
  know,
• 17:58
  one
• 17:58
  person
• 17:59
  or
• 17:59
  one
• 17:59
  company
• 18:00
  that
• 18:00
  it
• 18:01
  works
• 18:01
  for.
• 18:01
  It
• 18:01
  works
• 18:01
  for
• 18:01
  45,000
• 18:02
  contractors.
• 18:03
  So
• 18:04
  if
• 18:04
  you
• 18:04
  get
• 18:04
  the
• 18:04
  project
• 18:04
  card,
• 18:05
  that
• 18:05
  kind
• 18:05
  of
• 18:05
  helps
• 18:06
  you
• 18:06
  to
• 18:06
  take
• 18:06
  care
• 18:06
  of
• 18:07
  things
• 18:07
  as
• 18:08
  they
• 18:08
  come
• 18:08
  up
• 18:09
  and
• 18:09
  not
• 18:09
  just
• 18:09
  wait
• 18:10
  until
• 18:10
  they
• 18:10
  get.
• 18:10
  Worse
• 18:12
  and
• 18:12
  having
• 18:13
  that
• 18:13
  access,
• 18:13
  because
• 18:14
  I
• 18:14
  think
• 18:15
  that
• 18:15
  is
• 18:15
  such
• 18:15
  a
• 18:16
  good
• 18:16
  way
• 18:16
  to
• 18:16
  go.
• 18:16
  Because
• 18:17
  when
• 18:17
  you're
• 18:18
  in
• 18:18
  a
• 18:18
  bind
• 18:19
  and
• 18:20
  you
• 18:20
  need
• 18:20
  to
• 18:20
  come
• 18:21
  up
• 18:21
  with
• 18:21
  ten
• 18:22
  grand
• 18:22
  to
• 18:22
  fix
• 18:22
  your
• 18:23
  home.
• 18:23
  Yeah,
• 18:24
  you're
• 18:24
  scraping
• 18:24
  stuff
• 18:25
  together.
• 18:25
  And
• 18:25
  ten
• 18:26
  grand
• 18:26
  for
• 18:26
  many
• 18:27
  people
• 18:27
  is
• 18:27
  really
• 18:28
  hard
• 18:28
  to
• 18:28
  scrape
• 18:28
  up.
• 18:29
  Yes.
• 18:29
  When
• 18:29
  I
• 18:30
  need
• 18:30
  to
• 18:30
  get
• 18:30
  somebody
• 18:31
  in
• 18:31
  here
• 18:31
  today
• 18:31
  to
• 18:32
  get
• 18:32
  my
• 18:32
  heating
• 18:33
  system
• 18:33
  or
• 18:33
  my
• 18:34
  cooling
• 18:34
  system
• 18:34
  or
• 18:35
  my
• 18:35
  hot
• 18:35
  water
• 18:35
  heater's
• 18:36
  gone
• 18:36
  or
• 18:36
  whatever
• 18:36
  is
• 18:37
  going
• 18:37
  on,
• 18:37
  you
• 18:38
  want
• 18:38
  to
• 18:38
  get
• 18:38
  that
• 18:38
  done
• 18:39
  now
• 18:39
  because
• 18:39
  it's
• 18:40
  going
• 18:40
  to
• 18:40
  just
• 18:40
  get
• 18:41
  more
• 18:41
  expensive.
• 18:41
  And
• 18:42
  having
• 18:43
  a
• 18:43
  good
• 18:43
  way
• 18:43
  to
• 18:43
  come
• 18:43
  up
• 18:43
  with
• 18:44
  that
• 18:44
  is
• 18:44
  smart.
• 18:44
  I
• 18:44
  like
• 18:44
  that.
• 18:45
  Yeah,
• 18:46
  absolutely.
• 18:46
  And,
• 18:47
  you
• 18:47
  know,
• 18:47
  there,
• 18:47
  there
• 18:48
  are
• 18:48
  some
• 18:48
  consumers
• 18:49
  who
• 18:49
  will
• 18:49
  put
• 18:50
  things
• 18:50
  like
• 18:51
  that
• 18:51
  on
• 18:51
  their
• 18:51
  general
• 18:51
  purpose
• 18:52
  credit
• 18:52
  card,
• 18:53
  with
• 18:53
  the
• 18:53
  project
• 18:54
  card.
• 18:54
  They
• 18:55
  have
• 18:55
  some
• 18:55
  flexible
• 18:55
  payment
• 18:56
  options.
• 18:56
  Right.
• 18:57
  They're
• 18:57
  promotional
• 18:58
  financing
• 18:59
  that
• 18:59
  they
• 18:59
  can
• 18:59
  take
• 19:00
  advantage
• 19:00
  of.
• 19:01
  So
• 19:01
  you
• 19:01
  have
• 19:02
  flexible
• 19:02
  payments,
• 19:03
  you
• 19:03
  don't
• 19:03
  have
• 19:03
  to
• 19:03
  put
• 19:04
  that
• 19:04
  10,000
• 19:04
  down
• 19:05
  and
• 19:05
  then
• 19:05
  a
• 19:05
  month
• 19:06
  later
• 19:06
  have
• 19:06
  to
• 19:06
  pay
• 19:07
  the
• 19:07
  entire
• 19:07
  thing
• 19:07
  off.
• 19:08
  And
• 19:08
  it
• 19:08
  really
• 19:09
  helps
• 19:09
  to
• 19:10
  ease
• 19:10
  some
• 19:11
  of
• 19:11
  the
• 19:11
  stress
• 19:11
  that
• 19:12
  has
• 19:12
  to
• 19:12
  do
• 19:12
  with
• 19:13
  taking
• 19:13
  care
• 19:14
  of.
• 19:14
  Of
• 19:15
  those
• 19:15
  repairs.
• 19:16
  So
• 19:16
  we're
• 19:17
  happy
• 19:17
  to
• 19:17
  offer
• 19:18
  that
• 19:18
  at
• 19:18
  synchrony.
• 19:19
  And
• 19:20
  I
• 19:20
  think
• 19:20
  74%
• 19:21
  of
• 19:21
  homeowners
• 19:22
  know
• 19:22
  that
• 19:22
  those
• 19:23
  financing
• 19:23
  options
• 19:24
  exist,
• 19:24
  but
• 19:25
  only
• 19:25
  34%
• 19:26
  of
• 19:26
  them
• 19:26
  actually
• 19:27
  use
• 19:27
  it.
• 19:27
  The
• 19:28
  majority
• 19:28
  are
• 19:28
  paying
• 19:29
  out
• 19:29
  of
• 19:29
  pocket.
• 19:30
  So
• 19:31
  I
• 19:31
  think
• 19:31
  it
• 19:31
  has
• 19:31
  something
• 19:32
  to
• 19:32
  do
• 19:32
  with
• 19:32
  trust,
• 19:33
  where
• 19:33
  the
• 19:33
  trust
• 19:34
  factors
• 19:34
  in.
• 19:34
  Especially
• 19:35
  when
• 19:36
  you
• 19:36
  think
• 19:36
  about
• 19:37
  things
• 19:37
  like
• 19:37
  H
• 19:38
  Vac
• 19:38
  or
• 19:39
  when
• 19:39
  a
• 19:39
  contractor
• 19:40
  is
• 19:40
  coming
• 19:40
  into
• 19:41
  your
• 19:41
  home,
• 19:41
  you
• 19:41
  are
• 19:42
  relying
• 19:42
  on
• 19:42
  that
• 19:42
  person
• 19:43
  not
• 19:43
  just
• 19:44
  to
• 19:44
  say
• 19:45
  they're
• 19:45
  going
• 19:45
  to
• 19:45
  quote
• 19:46
  you
• 19:46
  the
• 19:46
  right
• 19:46
  number
• 19:47
  and
• 19:47
  they're
• 19:47
  going
• 19:47
  to
• 19:48
  do
• 19:48
  the
• 19:48
  right
• 19:48
  thing.
• 19:49
  But
• 19:49
  if
• 19:49
  they
• 19:50
  offer
• 19:50
  up
• 19:50
  financing
• 19:51
  as
• 19:51
  an
• 19:51
  option.
• 19:51
  Right.
• 19:52
  You
• 19:52
  already
• 19:52
  trust
• 19:53
  them
• 19:53
  to
• 19:53
  do
• 19:53
  all
• 19:53
  of
• 19:53
  the
• 19:54
  work
• 19:54
  in
• 19:54
  your
• 19:54
  house.
• 19:55
  So
• 19:55
  that
• 19:55
  contractor
• 19:56
  is
• 19:56
  really
• 19:56
  important
• 19:57
  and
• 19:58
  uniquely
• 19:58
  positioned
• 19:59
  to
• 19:59
  help
• 19:59
  introduce
• 20:00
  financing
• 20:01
  into
• 20:01
  the
• 20:01
  process
• 20:02
  as
• 20:02
  a
• 20:02
  part
• 20:02
  of
• 20:02
  the
• 20:03
  solution.
• 20:03
  Right.
• 20:04
  Not
• 20:04
  just
• 20:04
  a
• 20:05
  thing,
• 20:05
  but
• 20:05
  it's
• 20:05
  a
• 20:05
  part
• 20:06
  of
• 20:06
  the
• 20:06
  solution.
• 20:07
  And
• 20:07
  these
• 20:07
  things
• 20:07
  happen
• 20:08
  too,
• 20:08
  where
• 20:08
  maybe
• 20:09
  you
• 20:09
  have
• 20:09
  that
• 20:09
  water
• 20:09
  leak
• 20:10
  and
• 20:10
  the
• 20:10
  insurance
• 20:10
  is
• 20:11
  going
• 20:11
  to
• 20:11
  cover
• 20:12
  a
• 20:12
  lot
• 20:12
  of
• 20:12
  it,
• 20:13
  but
• 20:13
  quite
• 20:13
  frankly,
• 20:14
  maybe
• 20:14
  you're
• 20:14
  looking
• 20:14
  at
• 20:14
  it
• 20:15
  going,
• 20:15
  I
• 20:16
  don't
• 20:16
  want
• 20:16
  to
• 20:16
  put
• 20:17
  that
• 20:17
  1980s
• 20:18
  oak
• 20:18
  cabinet
• 20:19
  back
• 20:19
  in
• 20:19
  my
• 20:20
  vanity.
• 20:21
  I
• 20:21
  don't
• 20:21
  want
• 20:21
  to.
• 20:22
  While
• 20:22
  we're
• 20:22
  at
• 20:22
  it,
• 20:22
  we
• 20:22
  need
• 20:23
  to
• 20:23
  do
• 20:23
  this.
• 20:23
  And
• 20:23
  so,
• 20:24
  again,
• 20:24
  that's
• 20:24
  another
• 20:25
  great
• 20:25
  way,
• 20:25
  because
• 20:26
  as
• 20:26
  much
• 20:26
  as
• 20:27
  home
• 20:27
  warranties
• 20:28
  and
• 20:28
  insurance
• 20:29
  policies
• 20:29
  for
• 20:29
  damage
• 20:30
  work,
• 20:31
  people
• 20:31
  go,
• 20:31
  I'm
• 20:32
  just
• 20:32
  going
• 20:32
  to
• 20:32
  buy
• 20:32
  a
• 20:32
  home
• 20:32
  warranty
• 20:33
  for
• 20:33
  my
• 20:33
  house
• 20:33
  and
• 20:33
  it's
• 20:33
  going
• 20:34
  to
• 20:34
  cover
• 20:34
  everything.
• 20:34
  One,
• 20:35
  it
• 20:35
  doesn't.
• 20:36
  Yeah.
• 20:37
  As
• 20:37
  much
• 20:37
  as
• 20:37
  you'd
• 20:37
  like
• 20:38
  it
• 20:38
  to,
• 20:38
  it
• 20:38
  doesn't.
• 20:38
  They'll
• 20:39
  put
• 20:39
  the
• 20:39
  new
• 20:39
  $22
• 20:40
  part
• 20:41
  in
• 20:41
  your
• 20:41
  H
• 20:41
  Vac
• 20:42
  system,
• 20:43
  but
• 20:43
  it's
• 20:43
  still
• 20:44
  going
• 20:44
  to
• 20:44
  probably
• 20:44
  break
• 20:44
  next
• 20:45
  year.
• 20:45
  Or
• 20:46
  that's
• 20:46
  going
• 20:47
  to
• 20:47
  buy
• 20:47
  you
• 20:47
  a
• 20:47
  little
• 20:47
  bit
• 20:48
  of
• 20:48
  time.
• 20:48
  Yeah,
• 20:49
  but
• 20:49
  you
• 20:49
  know,
• 20:50
  great
• 20:50
  example.
• 20:50
  I
• 20:50
  know
• 20:51
  somebody
• 20:51
  that
• 20:51
  bought
• 20:51
  a
• 20:51
  home
• 20:51
  warranty
• 20:52
  dialed
• 20:53
  in.
• 20:53
  Perfect.
• 20:54
  And
• 20:54
  then
• 20:55
  the
• 20:55
  water
• 20:55
  line
• 20:55
  from
• 20:56
  the
• 20:56
  front
• 20:56
  of
• 20:56
  the
• 20:56
  house
• 20:56
  to
• 20:56
  the
• 20:57
  street
• 20:57
  fails.
• 20:57
  They
• 20:57
  have
• 20:58
  to
• 20:58
  put
• 20:58
  it
• 20:58
  in
• 20:58
  home
• 20:58
  warranty
• 20:59
  covers
• 20:59
  inside
• 20:59
  the
• 20:59
  house,
• 21:00
  not
• 21:00
  outside
• 21:00
  the
• 21:00
  house.
• 21:01
  So
• 21:01
  that
• 21:02
  $60,000
• 21:03
  waterline
• 21:04
  project
• 21:04
  that
• 21:05
  they
• 21:05
  had
• 21:05
  to
• 21:05
  do
• 21:06
  was
• 21:06
  expensive
• 21:07
  and
• 21:08
  they.
• 21:08
  Had
• 21:08
  to
• 21:08
  bring
• 21:08
  that
• 21:08
  up
• 21:09
  earlier
• 21:09
  with
• 21:09
  that.
• 21:10
  Yeah,
• 21:10
  when?
• 21:11
  When?
• 21:11
  Yeah,
• 21:12
  I
• 21:12
  was
• 21:12
  going
• 21:12
  to
• 21:12
  bring
• 21:12
  that
• 21:12
  one
• 21:13
  up
• 21:13
  earlier.
• 21:13
  We
• 21:14
  were
• 21:14
  talking
• 21:14
  about
• 21:14
  emergencies
• 21:15
  earlier
• 21:15
  and
• 21:15
  I
• 21:15
  was
• 21:15
  like,
• 21:16
  oh,
• 21:16
  yeah,
• 21:16
  Scarrick's
• 21:17
  neighbor.
• 21:17
  To
• 21:18
  find
• 21:18
  out
• 21:18
  more
• 21:18
  about
• 21:19
  us,
• 21:19
  head
• 21:19
  to
• 21:20
  aroundthehouse
• 21:20
  online.com
• 21:22
  and
• 21:22
  make
• 21:22
  sure
• 21:22
  to
• 21:22
  follow
• 21:23
  us
• 21:23
  on
• 21:23
  social
• 21:23
  media
• 21:25
  around
• 21:25
  the
• 21:25
  house.
• 21:25
  We'll
• 21:26
  be
• 21:26
  right
• 21:26
  back.
• 21:27
  We
• 21:27
  are
• 21:27
  just
• 21:28
  getting
• 21:28
  started.
• 23:21
  Welcome
• 23:21
  back
• 23:21
  to
• 23:21
  around
• 23:22
  the
• 23:22
  House
• 23:22
  with
• 23:22
  Eric
• 23:23
  G.
• 23:24
  Your
• 23:24
  expert
• 23:24
  guide
• 23:25
  to
• 23:25
  upgrading
• 23:25
  your
• 23:25
  home
• 23:26
  like
• 23:26
  a
• 23:26
  pro.
• 23:27
  Today
• 23:27
  we
• 23:27
  have
• 23:28
  been
• 23:28
  chatting
• 23:28
  with
• 23:28
  Patrice
• 23:29
  Boone
• 23:29
  from
• 23:30
  Synchrony
• 23:31
  and
• 23:31
  their
• 23:31
  Lifetime
• 23:32
  of
• 23:32
  Care
• 23:32
  study
• 23:33
  about
• 23:33
  how
• 23:33
  homeowners
• 23:34
  spend
• 23:34
  money
• 23:35
  on
• 23:35
  their
• 23:35
  homes.
• 23:36
  Let's
• 23:36
  get
• 23:36
  back
• 23:37
  to
• 23:37
  the
• 23:37
  conversation.
• 23:37
  We
• 23:38
  were
• 23:38
  talking
• 23:38
  about
• 23:38
  emergencies
• 23:39
  earlier
• 23:39
  and
• 23:39
  I
• 23:39
  was
• 23:39
  like,
• 23:40
  oh,
• 23:40
  yeah,
• 23:40
  ask
• 23:40
  Eric's
• 23:41
  neighbor.
• 23:42
  That
• 23:42
  happened
• 23:42
  to
• 23:42
  your
• 23:42
  neighbor,
• 23:43
  Eric?
• 23:43
  Yeah,
• 23:43
  it
• 23:43
  was
• 23:44
  my
• 23:44
  neighbor.
• 23:44
  So
• 23:45
  these
• 23:45
  30
• 23:46
  something
• 23:46
  kids
• 23:46
  moved
• 23:47
  in
• 23:47
  there,
• 23:47
  and
• 23:48
  the
• 23:48
  drive
• 23:48
  for
• 23:49
  the
• 23:49
  front
• 23:49
  of
• 23:49
  their
• 23:49
  house
• 23:50
  is
• 23:50
  probably
• 23:50
  130,
• 23:51
  140ft
• 23:52
  to
• 23:52
  the
• 23:53
  street.
• 23:53
  And
• 23:54
  because
• 23:54
  of
• 23:54
  all
• 23:54
  the
• 23:55
  trees
• 23:55
  in
• 23:55
  the
• 23:55
  area,
• 23:55
  they
• 23:56
  couldn't
• 23:56
  dig
• 23:56
  a
• 23:56
  ditch.
• 23:56
  They
• 23:57
  had
• 23:57
  to
• 23:57
  tunnel
• 23:57
  it
• 23:58
  with
• 23:58
  one
• 23:58
  of
• 23:58
  those
• 23:59
  boring
• 23:59
  machines.
• 24:00
  Well,
• 24:00
  the
• 24:00
  boring
• 24:01
  machine
• 24:01
  couldn't
• 24:02
  drill
• 24:02
  through
• 24:02
  the
• 24:02
  rocks
• 24:03
  because
• 24:03
  there
• 24:03
  were
• 24:03
  big
• 24:04
  rocks
• 24:04
  that
• 24:04
  were
• 24:05
  the
• 24:05
  size
• 24:05
  of
• 24:05
  a
• 24:05
  small
• 24:05
  vehicle,
• 24:07
  size
• 24:07
  of
• 24:07
  a
• 24:07
  Prius
• 24:08
  in
• 24:08
  there.
• 24:08
  So
• 24:08
  they
• 24:08
  had
• 24:09
  to
• 24:09
  bring
• 24:09
  in
• 24:09
  a
• 24:09
  semi
• 24:09
  truck
• 24:11
  commercial
• 24:11
  drilling
• 24:12
  rig
• 24:12
  to
• 24:12
  horizontally
• 24:13
  drill
• 24:14
  underneath
• 24:14
  that.
• 24:15
  And
• 24:15
  the
• 24:16
  expenses
• 24:16
  on
• 24:17
  that
• 24:17
  project,
• 24:18
  it
• 24:18
  was
• 24:18
  over
• 24:19
  60
• 24:19
  grand
• 24:20
  to
• 24:20
  put
• 24:21
  a
• 24:21
  simple
• 24:21
  water
• 24:22
  line
• 24:22
  in.
• 24:22
  Wow.
• 24:23
  Yeah.
• 24:23
  Wow.
• 24:24
  Yeah.
• 24:25
  That's
• 24:25
  just
• 24:25
  one.
• 24:25
  You
• 24:26
  just
• 24:26
  don't.
• 24:27
  You
• 24:27
  can't
• 24:27
  plan
• 24:27
  for
• 24:28
  that.
• 24:28
  Yeah,
• 24:28
  you're
• 24:29
  like,
• 24:29
  oh,
• 24:29
  it's
• 24:29
  just
• 24:29
  the
• 24:29
  water
• 24:30
  main
• 24:30
  to
• 24:30
  the
• 24:30
  street.
• 24:31
  A
• 24:31
  few
• 24:31
  thousand
• 24:32
  bucks
• 24:32
  ought
• 24:32
  to
• 24:32
  fix
• 24:33
  that.
• 24:33
  Or
• 24:33
  60,
• 24:35
  considering
• 24:35
  they
• 24:35
  paid
• 24:36
  600
• 24:36
  for
• 24:36
  the
• 24:37
  house.
• 24:37
  That's
• 24:37
  a
• 24:37
  lot.
• 24:38
  Yeah,
• 24:39
  yeah,
• 24:39
  yeah,
• 24:40
  absolutely.
• 24:41
  Even
• 24:41
  if
• 24:41
  they
• 24:41
  had
• 24:42
  Put
• 24:42
  something
• 24:42
  away
• 24:43
  that.
• 24:43
  That
• 24:43
  wouldn't
• 24:44
  have
• 24:44
  been
• 24:44
  anywhere
• 24:44
  close
• 24:44
  to.
• 24:45
  Yeah,
• 24:45
  no.
• 24:46
  Yeah,
• 24:47
  yeah.
• 24:48
  And
• 24:48
  of
• 24:48
  course
• 24:48
  they
• 24:49
  had
• 24:49
  to
• 24:49
  have
• 24:49
  the
• 24:49
  500
• 24:50
  an
• 24:51
  hour
• 24:51
  arborist
• 24:52
  standing
• 24:52
  there
• 24:53
  so
• 24:53
  they
• 24:53
  didn't
• 24:53
  hurt
• 24:53
  the
• 24:53
  big
• 24:53
  trees.
• 24:54
  And
• 24:54
  that
• 24:54
  was
• 24:54
  all
• 24:54
  the
• 24:55
  city
• 24:55
  codes
• 24:55
  that
• 24:55
  go
• 24:55
  with
• 24:56
  it,
• 24:56
  too.
• 24:56
  So
• 24:56
  not
• 24:57
  only
• 24:57
  was
• 24:57
  it
• 24:57
  that
• 24:57
  there
• 24:58
  were
• 24:58
  all
• 24:58
  these
• 24:58
  other
• 24:58
  accessory
• 24:59
  pieces
• 24:59
  that
• 24:59
  made
• 25:00
  it
• 25:00
  more
• 25:00
  expensive,
• 25:01
  which
• 25:01
  again,
• 25:02
  you
• 25:02
  run
• 25:02
  into
• 25:02
  that
• 25:03
  with
• 25:03
  homes,
• 25:03
  all
• 25:03
  of
• 25:03
  a
• 25:03
  sudden
• 25:04
  you've
• 25:04
  got
• 25:04
  damage
• 25:04
  and,
• 25:05
  oh
• 25:05
  my
• 25:05
  gosh,
• 25:05
  I've
• 25:05
  got
• 25:05
  asbestos
• 25:06
  flooring.
• 25:07
  So
• 25:07
  now
• 25:07
  I
• 25:07
  got
• 25:07
  to
• 25:07
  pay
• 25:07
  for
• 25:07
  that
• 25:08
  to
• 25:08
  be
• 25:08
  abated.
• 25:09
  So,
• 25:09
  again,
• 25:10
  these
• 25:10
  things
• 25:10
  can
• 25:10
  get
• 25:10
  way
• 25:11
  out
• 25:11
  of
• 25:11
  control.
• 25:11
  And
• 25:11
  I
• 25:11
  don't
• 25:11
  want
• 25:12
  to
• 25:12
  bag
• 25:12
  on
• 25:12
  homeownership
• 25:13
  here,
• 25:13
  but
• 25:14
  I
• 25:14
  just
• 25:14
  want
• 25:14
  to
• 25:14
  make
• 25:15
  sure
• 25:15
  that
• 25:15
  we're
• 25:16
  talking
• 25:16
  so
• 25:16
  people
• 25:17
  can
• 25:17
  understand
• 25:17
  that.
• 25:18
  I
• 25:18
  love
• 25:18
  homeownership.
• 25:19
  I've
• 25:20
  done
• 25:20
  it
• 25:20
  as
• 25:20
  much
• 25:20
  as
• 25:20
  I
• 25:20
  can
• 25:21
  in
• 25:21
  my
• 25:21
  life.
• 25:22
  But
• 25:22
  there's
• 25:22
  associated
• 25:23
  costs
• 25:23
  that.
• 25:24
  That
• 25:24
  comes
• 25:25
  up
• 25:25
  and
• 25:25
  sneaks
• 25:25
  up
• 25:25
  on
• 25:26
  you
• 25:26
  and
• 25:26
  you're
• 25:26
  just
• 25:26
  better
• 25:27
  to
• 25:27
  be
• 25:27
  prepared.
• 25:28
  Yeah.
• 25:28
  It's
• 25:28
  not
• 25:28
  just
• 25:28
  the
• 25:29
  mortgage
• 25:29
  and
• 25:30
  the
• 25:30
  property
• 25:31
  taxes
• 25:31
  right
• 25:31
  there.
• 25:32
  There
• 25:32
  are
• 25:33
  real
• 25:34
  other
• 25:34
  things
• 25:34
  that
• 25:35
  homeowners
• 25:36
  need
• 25:36
  to
• 25:36
  worry
• 25:36
  about.
• 25:37
  And
• 25:37
  I
• 25:38
  think
• 25:38
  one
• 25:38
  of
• 25:39
  the
• 25:39
  things
• 25:39
  that
• 25:39
  we've
• 25:39
  seen
• 25:40
  is
• 25:40
  72%
• 25:41
  of
• 25:41
  homeowners
• 25:42
  feel
• 25:42
  anxious
• 25:43
  about
• 25:44
  being
• 25:44
  able
• 25:44
  to
• 25:44
  afford
• 25:45
  the
• 25:45
  necessary
• 25:46
  repairs.
• 25:46
  They
• 25:47
  think
• 25:47
  about,
• 25:47
  are
• 25:48
  they
• 25:48
  going
• 25:48
  to
• 25:48
  be
• 25:48
  able
• 25:49
  to
• 25:49
  afford
• 25:50
  it?
• 25:51
  Are
• 25:51
  these
• 25:52
  small
• 25:52
  problems
• 25:52
  just
• 25:52
  going
• 25:53
  to
• 25:53
  become
• 25:53
  bigger?
• 25:54
  Can
• 25:54
  we
• 25:54
  find
• 25:54
  a
• 25:54
  trustworthy
• 25:55
  contractor?
• 25:56
  Or
• 25:57
  if
• 25:57
  I
• 25:57
  go
• 25:57
  digging,
• 25:58
  am
• 25:58
  I
• 25:58
  going
• 25:58
  to
• 25:58
  discover
• 25:59
  a
• 25:59
  hidden
• 25:59
  issue
• 25:59
  like
• 26:00
  mold
• 26:00
  or
• 26:00
  structural
• 26:01
  damage
• 26:01
  or
• 26:02
  something
• 26:02
  like
• 26:02
  that?
• 26:03
  So
• 26:03
  there's
• 26:03
  a.
• 26:03
  There
• 26:04
  is
• 26:04
  some
• 26:04
  anxiety
• 26:05
  around
• 26:06
  owning
• 26:06
  a
• 26:07
  home.
• 26:07
  And
• 26:07
  so
• 26:07
  this
• 26:08
  study
• 26:08
  is
• 26:09
  hopefully
• 26:10
  shedding
• 26:10
  some
• 26:10
  light
• 26:11
  on
• 26:12
  what
• 26:12
  it
• 26:12
  truly
• 26:13
  cost.
• 26:13
  Eric,
• 26:14
  to
• 26:14
  your
• 26:14
  point,
• 26:14
  not
• 26:14
  because
• 26:15
  we
• 26:15
  say,
• 26:16
  we're
• 26:16
  saying,
• 26:16
  don't
• 26:17
  own
• 26:17
  a
• 26:17
  home,
• 26:18
  just
• 26:18
  go
• 26:18
  into
• 26:19
  it
• 26:19
  with
• 26:19
  eyes
• 26:19
  wide
• 26:20
  open.
• 26:20
  Right.
• 26:21
  I
• 26:21
  know
• 26:21
  that
• 26:21
  there
• 26:21
  are
• 26:22
  solutions
• 26:23
  for
• 26:23
  you
• 26:24
  if
• 26:24
  these
• 26:24
  things
• 26:25
  do
• 26:25
  come
• 26:25
  up.
• 26:26
  Financing
• 26:26
  is
• 26:27
  a
• 26:27
  solution
• 26:27
  for
• 26:28
  you.
• 26:28
  Financing
• 26:28
  can
• 26:29
  help.
• 26:29
  And
• 26:30
  that's
• 26:30
  what
• 26:30
  we
• 26:30
  really
• 26:30
  want
• 26:31
  homeowners
• 26:32
  to
• 26:32
  take
• 26:32
  away
• 26:32
  from
• 26:33
  this
• 26:33
  conversation.
• 26:34
  Yeah.
• 26:34
  It's
• 26:34
  interesting
• 26:35
  too,
• 26:35
  because
• 26:36
  so
• 26:36
  many
• 26:36
  people
• 26:37
  think
• 26:37
  of
• 26:37
  maybe
• 26:38
  the
• 26:38
  last
• 26:38
  time
• 26:39
  they
• 26:39
  had
• 26:39
  that
• 26:39
  electrician
• 26:40
  or
• 26:40
  plumber
• 26:41
  come
• 26:41
  out
• 26:41
  to
• 26:41
  the
• 26:41
  house,
• 26:42
  and
• 26:42
  Maybe
• 26:43
  it
• 26:43
  was
• 26:43
  10
• 26:43
  or
• 26:43
  15
• 26:43
  years
• 26:44
  ago.
• 26:44
  You
• 26:44
  know,
• 26:44
  maybe
• 26:45
  they've
• 26:45
  been
• 26:45
  a
• 26:45
  homeowner
• 26:46
  for
• 26:46
  a
• 26:46
  while
• 26:46
  and
• 26:46
  it
• 26:46
  was.
• 26:47
  That
• 26:47
  was
• 26:47
  $150
• 26:49
  for
• 26:49
  them
• 26:49
  to
• 26:49
  come
• 26:49
  out
• 26:49
  and
• 26:49
  fix
• 26:50
  something,
• 26:50
  or
• 26:50
  $250.
• 26:52
  And
• 26:53
  those
• 26:53
  days
• 26:54
  are
• 26:54
  long
• 26:54
  gone
• 26:54
  because
• 26:55
  of
• 26:55
  the
• 26:55
  way
• 26:56
  that
• 26:56
  we've
• 26:56
  been
• 26:56
  short
• 26:57
  all
• 26:57
  of
• 26:57
  these
• 26:58
  tradespeople
• 26:58
  out
• 26:58
  there.
• 26:59
  I
• 26:59
  love
• 26:59
  that
• 27:00
  our
• 27:00
  plumbers
• 27:00
  are
• 27:00
  making
• 27:01
  a
• 27:01
  six
• 27:01
  figure
• 27:02
  living
• 27:02
  Wage
• 27:02
  out
• 27:02
  there
• 27:03
  and
• 27:03
  our
• 27:03
  electricians
• 27:03
  and
• 27:04
  stuff.
• 27:04
  I
• 27:04
  think
• 27:04
  it's
• 27:05
  awesome.
• 27:05
  But
• 27:05
  that
• 27:06
  does
• 27:06
  reflect
• 27:06
  in
• 27:06
  your
• 27:07
  bill
• 27:07
  as
• 27:07
  well.
• 27:08
  So
• 27:08
  that,
• 27:09
  that
• 27:09
  quick
• 27:09
  fix.
• 27:10
  Yeah.
• 27:11
  That
• 27:11
  hole
• 27:11
  in
• 27:11
  the
• 27:11
  drywall
• 27:12
  is
• 27:12
  going
• 27:12
  to
• 27:12
  cost
• 27:12
  you
• 27:12
  500
• 27:13
  bucks
• 27:13
  to
• 27:13
  1000
• 27:14
  bucks
• 27:14
  to
• 27:14
  have
• 27:14
  somebody
• 27:15
  come
• 27:15
  out,
• 27:15
  fix
• 27:16
  it,
• 27:16
  change
• 27:17
  the
• 27:17
  drywall
• 27:17
  out,
• 27:18
  texture
• 27:18
  it,
• 27:19
  paint
• 27:19
  it
• 27:19
  to
• 27:19
  make
• 27:19
  it
• 27:19
  look
• 27:20
  good.
• 27:20
  It's
• 27:21
  not
• 27:21
  the
• 27:21
  $100
• 27:21
  fix
• 27:22
  anymore.
• 27:22
  Yeah,
• 27:23
  Supply
• 27:23
  and
• 27:23
  demand.
• 27:24
  Right.
• 27:24
  We
• 27:24
  don't
• 27:24
  have
• 27:25
  enough
• 27:25
  supply
• 27:25
  of
• 27:25
  these
• 27:26
  contractors
• 27:26
  to
• 27:27
  your
• 27:27
  point.
• 27:27
  So
• 27:28
  it
• 27:28
  is
• 27:28
  going
• 27:28
  to
• 27:29
  be
• 27:29
  a
• 27:29
  little
• 27:29
  bit
• 27:29
  more
• 27:29
  expensive
• 27:30
  when
• 27:30
  they
• 27:30
  come
• 27:30
  out.
• 27:31
  Yeah.
• 27:31
  What
• 27:32
  are
• 27:32
  you
• 27:33
  guys
• 27:33
  finding?
• 27:33
  I
• 27:33
  know
• 27:33
  we've
• 27:33
  covered
• 27:34
  what
• 27:34
  you
• 27:34
  guys
• 27:35
  have
• 27:35
  done.
• 27:35
  What's
• 27:36
  that,
• 27:36
  Johnny?
• 27:37
  I
• 27:37
  got
• 27:37
  too
• 27:37
  old
• 27:37
  too
• 27:38
  soon
• 27:38
  because
• 27:38
  you
• 27:39
  tell
• 27:39
  me
• 27:39
  prices
• 27:39
  up
• 27:40
  there
• 27:40
  now.
• 27:40
  I
• 27:40
  was
• 27:41
  a
• 27:41
  con.
• 27:41
  I
• 27:41
  was
• 27:41
  a
• 27:41
  general
• 27:41
  contractor
• 27:42
  for
• 27:42
  almost
• 27:43
  30
• 27:43
  years.
• 27:43
  He
• 27:44
  tells
• 27:44
  me
• 27:44
  prices
• 27:45
  now
• 27:45
  I'm
• 27:45
  like,
• 27:46
  okay,
• 27:47
  I'm
• 27:47
  gonna
• 27:47
  come
• 27:47
  back,
• 27:48
  just
• 27:48
  do
• 27:48
  one
• 27:48
  kitchen
• 27:49
  remodel.
• 27:49
  I'll
• 27:49
  live
• 27:50
  for
• 27:50
  the
• 27:50
  next
• 27:50
  five
• 27:50
  years
• 27:51
  down
• 27:51
  here.
• 27:52
  Yeah,
• 27:52
  yeah,
• 27:53
  it's
• 27:53
  wild
• 27:53
  on
• 27:54
  the.
• 27:54
  But
• 27:54
  that's
• 27:54
  just
• 27:55
  reality
• 27:55
  these
• 27:55
  days.
• 27:56
  It
• 27:56
  just
• 27:56
  is.
• 27:57
  And
• 27:57
  patrisse,
• 27:57
  what
• 27:57
  else
• 27:58
  have
• 27:58
  we
• 27:58
  not
• 27:58
  talked
• 27:59
  about
• 27:59
  in
• 27:59
  the
• 27:59
  study
• 27:59
  because
• 28:00
  you
• 28:00
  guys
• 28:00
  had
• 28:01
  so
• 28:01
  much
• 28:01
  information
• 28:01
  in
• 28:02
  this
• 28:02
  thing.
• 28:02
  It
• 28:02
  was
• 28:02
  jam
• 28:02
  packed.
• 28:03
  We
• 28:03
  did
• 28:04
  have
• 28:04
  a
• 28:04
  lot
• 28:04
  of
• 28:04
  information.
• 28:05
  It
• 28:05
  was
• 28:06
  a
• 28:06
  jam
• 28:06
  packed
• 28:06
  study.
• 28:07
  I
• 28:07
  think
• 28:07
  we
• 28:08
  talked
• 28:08
  about
• 28:08
  the
• 28:08
  budget
• 28:08
  piece
• 28:09
  and
• 28:09
  how
• 28:10
  78%
• 28:11
  of
• 28:11
  homeowners
• 28:12
  have
• 28:12
  no
• 28:12
  formal
• 28:13
  budget.
• 28:13
  I
• 28:14
  think
• 28:14
  one
• 28:14
  of
• 28:14
  our
• 28:15
  the
• 28:15
  things
• 28:15
  that
• 28:15
  we
• 28:15
  saw
• 28:16
  in
• 28:16
  the
• 28:16
  research
• 28:16
  too
• 28:17
  was
• 28:17
  the
• 28:17
  top
• 28:17
  three
• 28:18
  emergency
• 28:18
  repairs
• 28:19
  at
• 28:19
  homeowners
• 28:20
  face
• 28:21
  the
• 28:21
  H
• 28:21
  vac
• 28:21
  system,
• 28:22
  which
• 28:22
  we've
• 28:22
  already
• 28:22
  talked
• 28:23
  about.
• 28:23
  Right.
• 28:23
  With
• 28:23
  an
• 28:24
  average
• 28:24
  replacement
• 28:24
  cost
• 28:25
  of
• 28:25
  around
• 28:25
  $8,000.
• 28:27
  There's
• 28:27
  also
• 28:27
  roof
• 28:28
  leaks
• 28:28
  or
• 28:28
  storm
• 28:29
  damage,
• 28:29
  especially
• 28:29
  with
• 28:30
  the
• 28:30
  storms
• 28:30
  that
• 28:31
  we've
• 28:31
  been
• 28:31
  seeing,
• 28:32
  the
• 28:32
  increase
• 28:33
  in
• 28:33
  the
• 28:34
  number
• 28:34
  of
• 28:35
  and
• 28:35
  the
• 28:35
  strength
• 28:36
  of
• 28:36
  the
• 28:36
  storms
• 28:36
  that
• 28:36
  we've
• 28:37
  seen.
• 28:37
  And
• 28:37
  Those
• 28:38
  are
• 28:38
  about
• 28:38
  $11,000
• 28:39
  to
• 28:40
  replace
• 28:40
  or
• 28:40
  just
• 28:41
  burst
• 28:41
  or
• 28:41
  leaking
• 28:42
  pipes,
• 28:42
  which
• 28:43
  is
• 28:43
  about
• 28:43
  $4,000
• 28:45
  in
• 28:45
  water
• 28:46
  damage
• 28:46
  repair
• 28:46
  costs.
• 28:47
  It's
• 28:47
  not
• 28:47
  just
• 28:47
  the
• 28:47
  pipes,
• 28:48
  but
• 28:48
  it's
• 28:48
  everything
• 28:48
  else
• 28:49
  that
• 28:49
  happened.
• 28:50
  But
• 28:50
  again,
• 28:51
  this
• 28:51
  doesn't
• 28:52
  always
• 28:52
  translate
• 28:53
  into
• 28:53
  okay,
• 28:54
  I
• 28:54
  know
• 28:54
  those
• 28:54
  things
• 28:55
  might
• 28:55
  happen.
• 28:56
  So
• 28:56
  I
• 28:56
  am
• 28:57
  saving
• 28:57
  for
• 28:58
  it.
• 28:58
  So
• 28:59
  that's
• 28:59
  those.
• 28:59
  Some
• 29:00
  are
• 29:00
  some
• 29:00
  of
• 29:00
  the
• 29:00
  things
• 29:01
  that
• 29:01
  we
• 29:01
  saw
• 29:02
  as
• 29:02
  well.
• 29:02
  And
• 29:03
  then
• 29:03
  the
• 29:03
  regular
• 29:03
  maintenance
• 29:04
  piece.
• 29:05
  Many
• 29:05
  homeowners
• 29:05
  fail
• 29:06
  to
• 29:06
  account
• 29:06
  for
• 29:06
  the
• 29:07
  regular
• 29:07
  maintenance,
• 29:08
  which
• 29:08
  can
• 29:09
  be
• 29:09
  expensive
• 29:09
  and
• 29:10
  over
• 29:10
  the
• 29:10
  lifetime
• 29:11
  of
• 29:11
  the
• 29:11
  house
• 29:11
  can
• 29:11
  exceed
• 29:11
  the
• 29:12
  cost
• 29:12
  of
• 29:12
  purchasing
• 29:12
  the
• 29:13
  home.
• 29:13
  Yeah,
• 29:14
  we
• 29:14
  actually
• 29:14
  on
• 29:14
  the
• 29:14
  show
• 29:15
  cover,
• 29:15
  every
• 29:16
  spring
• 29:16
  and
• 29:16
  every
• 29:16
  fall
• 29:17
  we
• 29:17
  go
• 29:17
  through
• 29:17
  the
• 29:17
  home
• 29:17
  maintenance
• 29:18
  checklist
• 29:18
  of
• 29:18
  kind
• 29:19
  of
• 29:19
  what
• 29:19
  people
• 29:19
  should
• 29:19
  be
• 29:19
  doing
• 29:20
  around
• 29:20
  their
• 29:20
  home
• 29:21
  that's
• 29:21
  grown
• 29:21
  to
• 29:22
  just.
• 29:22
  On
• 29:22
  average,
• 29:23
  it's
• 29:23
  two
• 29:23
  to
• 29:23
  three
• 29:24
  pages
• 29:24
  now
• 29:24
  of
• 29:25
  single
• 29:26
  space
• 29:26
  to
• 29:26
  things
• 29:26
  you
• 29:27
  should
• 29:27
  be
• 29:27
  doing.
• 29:27
  And
• 29:29
  so
• 29:29
  many
• 29:29
  people
• 29:29
  out
• 29:30
  there,
• 29:30
  I
• 29:31
  know
• 29:31
  go,
• 29:31
  oh,
• 29:32
  yeah,
• 29:32
  I
• 29:32
  haven't
• 29:32
  walked
• 29:33
  around
• 29:33
  my
• 29:33
  house
• 29:33
  to
• 29:33
  see
• 29:34
  if
• 29:34
  the
• 29:34
  gutters
• 29:34
  are
• 29:34
  leaking
• 29:35
  down
• 29:35
  the
• 29:35
  siding
• 29:36
  when
• 29:36
  it's
• 29:36
  raining
• 29:36
  or
• 29:37
  when
• 29:37
  was
• 29:37
  the
• 29:37
  last
• 29:37
  time
• 29:38
  you
• 29:38
  did
• 29:38
  the
• 29:38
  caulking
• 29:38
  around
• 29:39
  the
• 29:39
  windows
• 29:39
  to
• 29:39
  keep
• 29:40
  the
• 29:40
  water
• 29:40
  from
• 29:40
  getting
• 29:40
  in
• 29:41
  there?
• 29:41
  Just
• 29:42
  the
• 29:42
  basics
• 29:43
  and
• 29:43
  that
• 29:43
  stuff
• 29:43
  just.
• 29:44
  And
• 29:44
  again,
• 29:45
  that's
• 29:45
  the
• 29:45
  stuff
• 29:45
  that
• 29:45
  catches
• 29:46
  up
• 29:46
  to
• 29:46
  you,
• 29:46
  because
• 29:46
  all
• 29:47
  of
• 29:47
  a
• 29:47
  sudden,
• 29:47
  that
• 29:47
  little
• 29:48
  leak
• 29:48
  that
• 29:48
  you
• 29:48
  could
• 29:48
  have
• 29:49
  caught
• 29:49
  three
• 29:49
  years
• 29:49
  ago
• 29:49
  with
• 29:49
  the
• 29:50
  siding
• 29:50
  is
• 29:51
  now
• 29:51
  a,
• 29:51
  ooh,
• 29:52
  I
• 29:52
  need
• 29:52
  to
• 29:52
  replace
• 29:52
  the
• 29:52
  siding
• 29:53
  on
• 29:53
  the
• 29:53
  south
• 29:53
  side
• 29:53
  of
• 29:54
  the
• 29:54
  house
• 29:54
  because
• 29:54
  it's
• 29:55
  all
• 29:55
  gotten
• 29:55
  wet
• 29:56
  underneath
• 29:56
  it.
• 29:56
  Absolutely.
• 29:57
  At
• 29:57
  the
• 29:57
  end
• 29:58
  of
• 29:58
  the
• 29:58
  day,
• 29:59
  your
• 29:59
  home
• 29:59
  is
• 29:59
  more
• 30:00
  than
• 30:00
  just
• 30:00
  an
• 30:01
  asset.
• 30:01
  Right.
• 30:02
  It's
• 30:02
  where
• 30:03
  people
• 30:03
  feel
• 30:04
  safe.
• 30:04
  It's
• 30:04
  where
• 30:05
  they
• 30:05
  go
• 30:05
  with
• 30:05
  their
• 30:06
  families.
• 30:07
  So
• 30:07
  for
• 30:07
  us,
• 30:08
  we
• 30:08
  don't
• 30:08
  think
• 30:08
  homeowners
• 30:09
  should
• 30:09
  have
• 30:09
  to
• 30:09
  choose
• 30:09
  between
• 30:10
  making
• 30:11
  these
• 30:11
  essential
• 30:12
  repairs
• 30:12
  and
• 30:13
  financial
• 30:13
  stability.
• 30:15
  There
• 30:15
  is
• 30:15
  a
• 30:15
  place
• 30:16
  where
• 30:16
  they
• 30:16
  can
• 30:17
  have
• 30:17
  both.
• 30:17
  We
• 30:17
  can
• 30:18
  help
• 30:18
  with
• 30:18
  the
• 30:18
  synchrony
• 30:19
  project
• 30:19
  card
• 30:20
  for
• 30:20
  them
• 30:20
  to
• 30:20
  have
• 30:21
  both
• 30:21
  of
• 30:21
  those
• 30:21
  things.
• 30:22
  Accessing
• 30:23
  all
• 30:23
  of
• 30:23
  the
• 30:23
  contractors
• 30:24
  that
• 30:24
  we
• 30:24
  have
• 30:25
  managing
• 30:25
  your
• 30:26
  home
• 30:26
  care
• 30:27
  costs
• 30:27
  with
• 30:27
  this
• 30:27
  flexible
• 30:28
  financing,
• 30:29
  so
• 30:29
  they
• 30:29
  can
• 30:29
  do
• 30:29
  the
• 30:30
  preventative
• 30:30
  maintenance
• 30:31
  and
• 30:31
  they
• 30:31
  can
• 30:31
  handle
• 30:32
  the
• 30:32
  critical
• 30:32
  repairs
• 30:33
  without
• 30:34
  the
• 30:34
  strain
• 30:34
  and
• 30:35
  the
• 30:35
  stress
• 30:36
  of
• 30:36
  the
• 30:36
  financing
• 30:37
  piece
• 30:37
  of
• 30:37
  it.
• 30:38
  Nice.
• 30:38
  So
• 30:38
  how
• 30:38
  do
• 30:39
  people
• 30:39
  find
• 30:40
  this
• 30:40
  card?
• 30:40
  Because
• 30:41
  this
• 30:41
  sounds
• 30:41
  like
• 30:42
  an
• 30:42
  easy
• 30:42
  answer
• 30:42
  for
• 30:43
  many
• 30:43
  people
• 30:43
  that
• 30:43
  are
• 30:43
  looking
• 30:43
  at
• 30:44
  going,
• 30:45
  man,
• 30:45
  I
• 30:45
  am
• 30:45
  living
• 30:45
  right
• 30:46
  now,
• 30:46
  paycheck
• 30:46
  to
• 30:47
  paycheck.
• 30:48
  Gas
• 30:48
  prices
• 30:48
  are
• 30:49
  crazy
• 30:49
  right
• 30:49
  now.
• 30:50
  You
• 30:50
  know,
• 30:50
  things
• 30:50
  that
• 30:50
  maybe
• 30:51
  they
• 30:51
  didn't
• 30:51
  plan
• 30:51
  for.
• 30:52
  And
• 30:52
  they're
• 30:52
  like,
• 30:53
  I
• 30:53
  don't
• 30:53
  have
• 30:53
  that
• 30:54
  money
• 30:54
  put
• 30:54
  away
• 30:54
  right
• 30:54
  now,
• 30:55
  but
• 30:56
  I've
• 30:56
  got
• 30:56
  a
• 30:56
  good
• 30:56
  job.
• 30:57
  How
• 30:57
  do
• 30:57
  people
• 30:57
  find
• 30:57
  out
• 30:57
  more
• 30:58
  information
• 30:58
  about
• 30:58
  that?
• 30:59
  Go
• 30:59
  to
• 30:59
  synchrony.com
• 31:00
  and
• 31:01
  you
• 31:01
  can
• 31:01
  find
• 31:01
  out
• 31:01
  more
• 31:02
  information
• 31:02
  about
• 31:02
  the
• 31:03
  synchrony
• 31:03
  project
• 31:03
  card.
• 31:04
  You
• 31:04
  can
• 31:05
  also
• 31:05
  apply
• 31:06
  for
• 31:06
  the
• 31:06
  synchrony
• 31:07
  project
• 31:07
  card
• 31:07
  through
• 31:08
  any
• 31:08
  of
• 31:08
  our
• 31:09
  45,000
• 31:10
  contractors
• 31:11
  nationwide.
• 31:12
  I
• 31:12
  would
• 31:12
  encourage
• 31:13
  homeowners
• 31:14
  to
• 31:14
  also
• 31:15
  ask
• 31:15
  about
• 31:16
  financing
• 31:16
  when
• 31:16
  your
• 31:17
  contractor
• 31:18
  comes
• 31:18
  in
• 31:18
  to
• 31:18
  do
• 31:19
  work,
• 31:19
  because
• 31:20
  they
• 31:20
  don't
• 31:20
  always
• 31:20
  remember
• 31:21
  to
• 31:21
  talk
• 31:21
  about
• 31:22
  financing
• 31:22
  or
• 31:22
  that's
• 31:23
  not
• 31:23
  always
• 31:23
  the
• 31:23
  first
• 31:24
  thing
• 31:24
  that
• 31:24
  they
• 31:24
  go
• 31:24
  to.
• 31:25
  But
• 31:25
  know
• 31:26
  that
• 31:26
  those
• 31:26
  options
• 31:27
  exist
• 31:28
  and
• 31:28
  ask,
• 31:29
  is
• 31:29
  there
• 31:30
  financing
• 31:30
  available
• 31:31
  when
• 31:31
  those
• 31:31
  contractors
• 31:32
  come
• 31:32
  to
• 31:33
  do
• 31:33
  repairs
• 31:33
  on
• 31:33
  your
• 31:34
  house?
• 31:34
  It's
• 31:34
  a
• 31:35
  lot
• 31:35
  more
• 31:35
  common
• 31:36
  than
• 31:36
  it
• 31:36
  used
• 31:37
  to
• 31:37
  be.
• 31:37
  Like,
• 31:37
  contractors.
• 31:39
  I
• 31:39
  mean,
• 31:39
  when
• 31:39
  I
• 31:40
  was
• 31:40
  in
• 31:40
  the
• 31:40
  game,
• 31:41
  do
• 31:41
  you
• 31:41
  guys
• 31:41
  do
• 31:41
  financing?
• 31:42
  I'm
• 31:42
  like,
• 31:42
  financing.
• 31:43
  Eric,
• 31:44
  you
• 31:44
  brought
• 31:44
  up
• 31:44
  gas
• 31:45
  earlier.
• 31:45
  Like,
• 31:45
  I
• 31:46
  was
• 31:46
  the
• 31:46
  guy
• 31:46
  that,
• 31:46
  like,
• 31:46
  I'll
• 31:47
  put
• 31:47
  five
• 31:47
  bucks
• 31:47
  in
• 31:48
  today,
• 31:48
  and
• 31:48
  that'll
• 31:49
  get
• 31:49
  me
• 31:49
  through.
• 31:49
  There's.
• 31:50
  There
• 31:51
  were
• 31:51
  times
• 31:51
  when
• 31:52
  I
• 31:52
  had
• 31:52
  to
• 31:52
  limp
• 31:52
  along
• 31:52
  like
• 31:53
  that,
• 31:53
  and.
• 31:53
  But,
• 31:54
  yeah,
• 31:54
  it's
• 31:54
  way
• 31:55
  more
• 31:55
  common
• 31:55
  and
• 31:55
  way
• 31:56
  more.
• 31:56
  Way
• 31:57
  easier
• 31:57
  for
• 31:57
  contractors
• 31:58
  to
• 31:58
  make
• 31:58
  that
• 31:59
  available
• 31:59
  to
• 31:59
  clients
• 32:00
  now,
• 32:00
  which
• 32:00
  is
• 32:01
  awesome.
• 32:01
  Absolutely.
• 32:01
  And
• 32:02
  the
• 32:02
  great
• 32:02
  thing
• 32:02
  about
• 32:02
  the
• 32:02
  card
• 32:03
  is,
• 32:03
  let's
• 32:03
  say
• 32:03
  you
• 32:04
  get
• 32:04
  the
• 32:04
  card
• 32:05
  from
• 32:05
  Generac
• 32:06
  or
• 32:06
  Ream,
• 32:07
  you
• 32:07
  can
• 32:07
  still
• 32:07
  use
• 32:08
  the
• 32:08
  card
• 32:08
  at
• 32:09
  all
• 32:09
  of
• 32:09
  these
• 32:09
  other
• 32:09
  retailers.
• 32:10
  It's
• 32:10
  not
• 32:11
  that
• 32:11
  card
• 32:11
  just
• 32:12
  for
• 32:12
  that
• 32:12
  one
• 32:13
  particular
• 32:13
  retailer.
• 32:14
  You
• 32:14
  can
• 32:14
  use
• 32:15
  it
• 32:15
  again
• 32:15
  and
• 32:15
  again
• 32:16
  anytime
• 32:16
  you
• 32:16
  need
• 32:17
  it
• 32:17
  for
• 32:17
  home
• 32:17
  improvement,
• 32:18
  anytime
• 32:18
  you
• 32:18
  need
• 32:19
  it
• 32:19
  for
• 32:19
  home
• 32:19
  repair.
• 32:20
  It's
• 32:20
  a
• 32:20
  car
• 32:21
  that
• 32:21
  you
• 32:21
  can
• 32:21
  keep
• 32:21
  in
• 32:21
  your
• 32:22
  wallet
• 32:22
  and
• 32:22
  use
• 32:23
  for.
• 32:23
  For
• 32:24
  those
• 32:24
  things.
• 32:27
  I
• 32:28
  fix
• 32:28
  the
• 32:28
  roof.
• 32:28
  I'm
• 32:29
  going
• 32:29
  to
• 32:29
  Mexico.
• 32:30
  I
• 32:30
  love
• 32:31
  it.
• 32:31
  I
• 32:31
  love
• 32:31
  it.
• 32:32
  Johnny,
• 32:33
  Patrice,
• 32:33
  thanks
• 32:33
  for
• 32:33
  taking
• 32:34
  the
• 32:34
  time
• 32:34
  today.
• 32:34
  I
• 32:35
  love
• 32:35
  what
• 32:35
  you
• 32:36
  guys
• 32:36
  did
• 32:36
  with
• 32:36
  this
• 32:36
  study.
• 32:37
  It's
• 32:37
  so
• 32:37
  brilliant.
• 32:38
  And
• 32:38
  I
• 32:38
  like
• 32:38
  it
• 32:39
  when
• 32:39
  things
• 32:39
  open
• 32:39
  my
• 32:40
  eyes
• 32:40
  up
• 32:40
  and
• 32:40
  I
• 32:40
  go,
• 32:41
  holy
• 32:41
  smokes,
• 32:42
  that's
• 32:42
  a
• 32:42
  big
• 32:42
  number.
• 32:43
  Yeah,
• 32:43
  yeah.
• 32:44
  Absolutely.
• 32:45
  Happy
• 32:45
  to
• 32:45
  be
• 32:45
  here.
• 32:46
  Thank
• 32:46
  you
• 32:46
  guys
• 32:46
  for
• 32:46
  having
• 32:47
  us.
• 32:47
  And
• 32:48
  hopefully
• 32:48
  we
• 32:48
  will
• 32:49
  have
• 32:49
  some
• 32:49
  additional
• 32:50
  studies
• 32:50
  to
• 32:50
  share
• 32:50
  with
• 32:51
  you,
• 32:51
  and
• 32:51
  we
• 32:51
  can
• 32:51
  come
• 32:51
  back.
• 32:52
  Oh,
• 32:52
  I
• 32:52
  love
• 32:53
  it.
• 32:53
  I
• 32:53
  love
• 32:53
  it.
• 32:54
  Around
• 32:54
  the
• 32:54
  House.
• 32:54
  We'll
• 32:55
  be
• 32:55
  right
• 32:55
  back.
• 35:07
  Welcome
• 35:07
  back
• 35:07
  to
• 35:07
  the
• 35:08
  around
• 35:08
  the
• 35:08
  House
• 35:08
  show,
• 35:08
  your
• 35:09
  trusted
• 35:09
  source
• 35:09
  for
• 35:10
  everything
• 35:10
  about
• 35:10
  your
• 35:11
  home.
• 35:11
  Thanks
• 35:11
  for
• 35:11
  joining
• 35:12
  us
• 35:12
  today,
• 35:13
  John.
• 35:13
  It's
• 35:13
  been
• 35:13
  amazing.
• 35:14
  Kind
• 35:14
  of
• 35:15
  resetting
• 35:16
  my
• 35:16
  brain
• 35:17
  on
• 35:17
  what
• 35:18
  actual
• 35:19
  home
• 35:19
  maintenance
• 35:19
  costs
• 35:20
  per
• 35:21
  year
• 35:21
  versus
• 35:22
  what
• 35:22
  I
• 35:23
  thought.
• 35:23
  I
• 35:24
  guess
• 35:24
  the
• 35:24
  math
• 35:24
  was
• 35:24
  doing
• 35:24
  in
• 35:25
  my
• 35:25
  head.
• 35:25
  I
• 35:25
  thought,
• 35:26
  grand
• 35:26
  or
• 35:26
  two,
• 35:26
  not
• 35:27
  a
• 35:27
  big
• 35:27
  deal,
• 35:28
  but
• 35:28
  seven
• 35:29
  grand
• 35:29
  on
• 35:29
  average,
• 35:31
  that
• 35:31
  adds
• 35:31
  up
• 35:31
  quick.
• 35:32
  And
• 35:32
  maybe
• 35:32
  I've
• 35:32
  been
• 35:32
  just
• 35:32
  deferring
• 35:33
  a
• 35:33
  lot
• 35:33
  of
• 35:33
  maintenance,
• 35:33
  or
• 35:34
  I'm
• 35:34
  in
• 35:34
  that
• 35:34
  spot
• 35:34
  where
• 35:35
  I
• 35:35
  did
• 35:35
  a
• 35:35
  lot
• 35:35
  of
• 35:35
  work.
• 35:36
  And
• 35:37
  then
• 35:37
  I've
• 35:37
  been
• 35:37
  writing
• 35:38
  on
• 35:38
  that
• 35:38
  for
• 35:38
  a
• 35:38
  while.
• 35:39
  I
• 35:39
  think
• 35:40
  it's
• 35:40
  common
• 35:40
  to
• 35:41
  think,
• 35:41
  oh,
• 35:41
  it's
• 35:41
  a
• 35:41
  couple
• 35:41
  of
• 35:42
  grand,
• 35:42
  which
• 35:42
  is
• 35:42
  why
• 35:43
  I
• 35:43
  would
• 35:43
  never
• 35:43
  look
• 35:44
  at
• 35:44
  the
• 35:44
  balances.
• 35:45
  Like
• 35:45
  I
• 35:45
  did
• 35:46
  want
• 35:46
  to
• 35:46
  know.
• 35:47
  I
• 35:47
  just
• 35:47
  avoided.
• 35:48
  No,
• 35:49
  no,
• 35:49
  it
• 35:49
  can't
• 35:49
  be
• 35:49
  that
• 35:49
  much.
• 35:50
  Everything's
• 35:50
  fine.
• 35:51
  Everything's
• 35:52
  fine.
• 35:52
  Especially
• 35:52
  if
• 35:52
  you're
• 35:52
  paying
• 35:53
  for
• 35:53
  it.
• 35:53
  But
• 35:53
  really,
• 35:54
  it's
• 35:54
  kind
• 35:54
  of
• 35:54
  taking
• 35:54
  your
• 35:54
  car
• 35:55
  into
• 35:55
  a
• 35:55
  shop
• 35:55
  these
• 35:55
  days.
• 35:56
  You
• 35:56
  take
• 35:56
  a
• 35:56
  car
• 35:57
  into
• 35:57
  a
• 35:57
  shop,
• 35:57
  all
• 35:57
  of
• 35:57
  a
• 35:57
  sudden
• 35:58
  it's,
• 35:58
  oh,
• 35:58
  yeah,
• 35:58
  that's
• 35:58
  a
• 35:59
  thousand
• 35:59
  dollars
• 35:59
  really
• 36:00
  quick.
• 36:01
  Because
• 36:01
  they're
• 36:01
  charging
• 36:02
  you
• 36:02
  a
• 36:02
  couple
• 36:02
  of
• 36:02
  hundred
• 36:02
  bucks
• 36:03
  just
• 36:03
  to
• 36:03
  even
• 36:03
  look
• 36:04
  at
• 36:04
  it.
• 36:04
  Yeah,
• 36:05
  I.
• 36:06
  Full
• 36:06
  transparency.
• 36:07
  I
• 36:07
  have
• 36:07
  to
• 36:08
  say
• 36:08
  that.
• 36:08
  And
• 36:09
  we
• 36:09
  mentioned
• 36:09
  it
• 36:10
  when
• 36:10
  we
• 36:10
  were
• 36:10
  talking
• 36:10
  about
• 36:11
  this,
• 36:11
  I
• 36:11
  haven't
• 36:12
  owned
• 36:12
  a
• 36:12
  home
• 36:12
  in
• 36:13
  over
• 36:13
  a
• 36:13
  decade,
• 36:14
  and
• 36:14
  I
• 36:15
  don't
• 36:16
  really
• 36:16
  Miss
• 36:17
  it,
• 36:17
  right?
• 36:18
  Yeah.
• 36:18
  Nice
• 36:19
  yard
• 36:19
  for
• 36:19
  my
• 36:19
  dogs
• 36:19
  to
• 36:20
  play
• 36:20
  in
• 36:20
  would
• 36:20
  be
• 36:20
  cooler,
• 36:21
  but
• 36:21
  I
• 36:21
  don't.
• 36:22
  There's
• 36:22
  something
• 36:23
  to
• 36:23
  be
• 36:23
  said
• 36:23
  for
• 36:23
  just
• 36:24
  renting
• 36:24
  places
• 36:24
  or
• 36:25
  Airbnb
• 36:25
  and
• 36:26
  around
• 36:26
  or
• 36:26
  what?
• 36:26
  No
• 36:27
  kidding.
• 36:28
  I
• 36:28
  haven't
• 36:28
  owned
• 36:28
  a
• 36:28
  car
• 36:29
  in
• 36:29
  over
• 36:29
  a
• 36:29
  decade
• 36:30
  either,
• 36:30
  so.
• 36:30
  Ah,
• 36:31
  see,
• 36:31
  there
• 36:31
  you
• 36:31
  go.
• 36:32
  Your
• 36:32
  first
• 36:32
  world
• 36:32
  problems.
• 36:33
  And
• 36:33
  I'm
• 36:33
  like,
• 36:33
  ah,
• 36:34
  I
• 36:34
  don't
• 36:34
  know.
• 36:34
  I
• 36:34
  don't
• 36:35
  seem
• 36:35
  silly.
• 36:36
  Yeah,
• 36:36
  because
• 36:36
  you're
• 36:37
  in
• 36:37
  the.
• 36:37
  You're
• 36:37
  in
• 36:37
  the
• 36:37
  city,
• 36:37
  you're
• 36:38
  walking
• 36:38
  around.
• 36:38
  You
• 36:39
  can
• 36:39
  walk
• 36:39
  to
• 36:39
  the
• 36:39
  store.
• 36:40
  If
• 36:40
  you
• 36:40
  need
• 36:40
  to
• 36:40
  take
• 36:40
  something,
• 36:41
  there's
• 36:41
  a
• 36:41
  bus
• 36:41
  system.
• 36:41
  You
• 36:42
  take
• 36:42
  it.
• 36:42
  And
• 36:42
  I.
• 36:42
  Yeah,
• 36:43
  dude,
• 36:43
  we
• 36:43
  got
• 36:44
  a
• 36:44
  Rail
• 36:44
  Metro
• 36:45
  here.
• 36:45
  I
• 36:45
  just.
• 36:45
  I
• 36:46
  love
• 36:47
  not
• 36:47
  worrying
• 36:47
  about
• 36:48
  those
• 36:48
  items.
• 36:49
  I'm
• 36:50
  aware
• 36:50
  of
• 36:50
  them.
• 36:50
  I
• 36:50
  paid
• 36:51
  them
• 36:51
  all
• 36:51
  for
• 36:51
  years
• 36:51
  and
• 36:51
  years
• 36:52
  and
• 36:52
  years,
• 36:52
  but,
• 36:52
  yeah,
• 36:52
  I
• 36:53
  sure
• 36:53
  don't
• 36:53
  miss
• 36:53
  a
• 36:53
  lot
• 36:53
  of
• 36:54
  it.
• 36:54
  Yeah,
• 36:55
  I
• 36:55
  get
• 36:55
  that.
• 36:55
  But
• 36:56
  you
• 36:56
  think
• 36:56
  about
• 36:56
  it.
• 36:56
  It's
• 36:57
  so
• 36:57
  easy.
• 36:57
  I've
• 36:57
  had
• 36:58
  so
• 36:58
  many
• 36:58
  people
• 36:58
  go,
• 36:58
  man,
• 36:59
  you
• 36:59
  know,
• 36:59
  it's
• 36:59
  going
• 36:59
  to
• 36:59
  cost
• 37:00
  me.
• 37:00
  There's
• 37:00
  four
• 37:00
  holes
• 37:01
  on
• 37:01
  my
• 37:01
  drive
• 37:01
  drywall.
• 37:02
  What
• 37:02
  I
• 37:02
  need
• 37:02
  to
• 37:02
  get
• 37:03
  fixed.
• 37:03
  Maybe
• 37:03
  there
• 37:03
  was
• 37:03
  a
• 37:03
  leak,
• 37:04
  there
• 37:04
  was
• 37:04
  something
• 37:04
  there,
• 37:05
  or
• 37:05
  they
• 37:05
  had
• 37:05
  to
• 37:05
  do
• 37:05
  some
• 37:05
  kind
• 37:06
  of
• 37:06
  an
• 37:06
  update,
• 37:06
  or
• 37:07
  maybe
• 37:07
  your
• 37:07
  teenager
• 37:08
  busted
• 37:08
  a
• 37:08
  bunch
• 37:08
  up.
• 37:09
  We
• 37:09
  got
• 37:09
  mad
• 37:09
  at
• 37:09
  the
• 37:09
  wall
• 37:10
  and
• 37:10
  threw
• 37:10
  a
• 37:10
  few
• 37:10
  punches
• 37:11
  at
• 37:11
  it.
• 37:11
  And
• 37:11
  therapy
• 37:12
  is
• 37:12
  one
• 37:12
  thing,
• 37:13
  but
• 37:13
  you
• 37:13
  still
• 37:13
  got
• 37:13
  to
• 37:13
  fix
• 37:13
  a
• 37:13
  drywall.
• 37:14
  And
• 37:14
  some
• 37:14
  people
• 37:14
  go,
• 37:15
  man,
• 37:15
  that's
• 37:16
  going
• 37:16
  to
• 37:16
  be
• 37:16
  1200
• 37:16
  bucks.
• 37:17
  And
• 37:18
  it
• 37:18
  can
• 37:18
  be
• 37:18
  1200
• 37:19
  bucks.
• 37:19
  Once
• 37:20
  again.
• 37:20
  It's
• 37:20
  just
• 37:20
  depending
• 37:21
  on.
• 37:21
  It's.
• 37:21
  Yeah,
• 37:21
  it's
• 37:21
  just
• 37:22
  drywall,
• 37:22
  but
• 37:23
  you
• 37:23
  got
• 37:23
  to
• 37:23
  go
• 37:23
  in
• 37:23
  there
• 37:24
  and
• 37:25
  patch
• 37:25
  it
• 37:25
  up.
• 37:25
  You
• 37:25
  got
• 37:26
  to
• 37:26
  try
• 37:26
  to
• 37:26
  match
• 37:26
  the
• 37:26
  texture
• 37:27
  and
• 37:27
  then
• 37:27
  paint
• 37:27
  the
• 37:28
  entire
• 37:28
  wall
• 37:28
  to
• 37:28
  make
• 37:28
  it
• 37:29
  look
• 37:29
  like
• 37:29
  if
• 37:30
  you
• 37:30
  want
• 37:30
  it
• 37:30
  to
• 37:30
  look
• 37:31
  right.
• 37:31
  Sometimes
• 37:32
  that
• 37:32
  can
• 37:32
  be
• 37:32
  a
• 37:32
  bigger
• 37:32
  project.
• 37:33
  That
• 37:33
  could
• 37:33
  be
• 37:33
  a
• 37:33
  couple
• 37:33
  grand.
• 37:34
  Because
• 37:35
  now
• 37:35
  you're
• 37:35
  retexturing
• 37:36
  the
• 37:36
  entire
• 37:36
  wall
• 37:36
  to
• 37:36
  make
• 37:36
  it
• 37:37
  look
• 37:37
  dead
• 37:38
  on.
• 37:38
  Right?
• 37:39
  Yeah.
• 37:39
  And
• 37:39
  that.
• 37:39
  And
• 37:40
  again.
• 37:40
  Right.
• 37:40
  That's
• 37:41
  something
• 37:41
  that's
• 37:42
  seemingly
• 37:43
  so
• 37:43
  simple.
• 37:44
  Right.
• 37:44
  A
• 37:44
  fist
• 37:45
  through
• 37:45
  the
• 37:45
  wall.
• 37:45
  Right.
• 37:46
  Ah,
• 37:46
  it's
• 37:46
  a
• 37:46
  little
• 37:46
  patch.
• 37:47
  And
• 37:48
  if
• 37:48
  you're
• 37:48
  a
• 37:48
  homeowner
• 37:49
  and
• 37:49
  a
• 37:49
  contractor
• 37:50
  comes
• 37:50
  in,
• 37:50
  being
• 37:51
  the
• 37:51
  contractor.
• 37:52
  Yeah.
• 37:53
  They're
• 37:53
  floored.
• 37:53
  They're
• 37:54
  like,
• 37:54
  wait,
• 37:54
  it's
• 37:54
  just
• 37:54
  a
• 37:54
  little.
• 37:54
  Hole
• 37:55
  in
• 37:55
  the
• 37:55
  wall.
• 37:55
  Why
• 37:55
  is
• 37:55
  it
• 37:55
  1200
• 37:56
  bucks,
• 37:56
  you're
• 37:56
  like,
• 37:57
  I
• 37:57
  don't
• 37:57
  understand.
• 37:57
  I've
• 37:58
  got
• 37:58
  to
• 37:58
  come
• 37:58
  here
• 37:59
  four
• 37:59
  or
• 38:00
  five
• 38:00
  different
• 38:00
  times,
• 38:01
  not
• 38:01
  counting
• 38:01
  the
• 38:01
  one
• 38:02
  to
• 38:02
  look
• 38:03
  at
• 38:03
  it.
• 38:03
  Right?
• 38:04
  Yep.
• 38:04
  I've
• 38:04
  got
• 38:05
  to
• 38:05
  set
• 38:05
  everything
• 38:05
  up.
• 38:06
  I've
• 38:06
  got
• 38:06
  to
• 38:06
  put
• 38:06
  protection
• 38:07
  for
• 38:07
  the
• 38:07
  mess.
• 38:08
  I've
• 38:08
  got
• 38:08
  a
• 38:09
  paint.
• 38:09
  I've
• 38:09
  got
• 38:09
  a
• 38:10
  Sand
• 38:10
  I've
• 38:10
  got.
• 38:11
  It's
• 38:11
  not
• 38:11
  just
• 38:11
  a
• 38:12
  simple
• 38:12
  hole
• 38:12
  in
• 38:12
  the
• 38:12
  wall,
• 38:13
  right?
• 38:14
  Yeah.
• 38:14
  And
• 38:14
  now
• 38:14
  you're
• 38:15
  talking.
• 38:16
  Is
• 38:16
  there
• 38:16
  asbestos
• 38:17
  there?
• 38:17
  Is
• 38:18
  there?
• 38:18
  Is
• 38:18
  there
• 38:19
  lead
• 38:19
  paint
• 38:19
  there?
• 38:20
  There's
• 38:20
  a
• 38:20
  lot
• 38:20
  of
• 38:20
  other
• 38:20
  variables
• 38:21
  that
• 38:21
  in
• 38:22
  an
• 38:22
  older
• 38:22
  home,
• 38:22
  that
• 38:22
  could
• 38:23
  be
• 38:23
  like,
• 38:23
  ouch,
• 38:24
  that's
• 38:24
  getting
• 38:24
  expensive
• 38:25
  quick.
• 38:25
  Yeah,
• 38:26
  yeah,
• 38:26
  it's.
• 38:27
  I
• 38:27
  see
• 38:27
  both
• 38:28
  sides
• 38:28
  of
• 38:28
  it,
• 38:28
  right?
• 38:29
  I
• 38:29
  see
• 38:29
  the
• 38:29
  homeowner
• 38:30
  side,
• 38:30
  where
• 38:30
  you're
• 38:30
  like,
• 38:31
  that
• 38:31
  seems
• 38:31
  kind
• 38:31
  of
• 38:32
  crazy
• 38:32
  just
• 38:32
  because
• 38:32
  my
• 38:33
  son
• 38:33
  put
• 38:33
  his
• 38:33
  fist
• 38:34
  through
• 38:34
  the
• 38:34
  wall.
• 38:35
  But
• 38:35
  I
• 38:35
  also
• 38:35
  see
• 38:36
  the
• 38:36
  contractor
• 38:36
  side
• 38:37
  of
• 38:37
  it.
• 38:37
  Like,
• 38:37
  time
• 38:38
  is
• 38:38
  valuable,
• 38:38
  and
• 38:38
  it
• 38:39
  just
• 38:39
  takes
• 38:39
  time
• 38:39
  to
• 38:39
  do
• 38:40
  things
• 38:40
  right.
• 38:40
  If
• 38:40
  you
• 38:40
  want
• 38:41
  it
• 38:41
  done
• 38:41
  right,
• 38:42
  or,
• 38:42
  you
• 38:42
  know,
• 38:42
  go
• 38:43
  to
• 38:43
  Home
• 38:43
  Depot
• 38:43
  and
• 38:43
  buy
• 38:44
  some
• 38:44
  duct
• 38:44
  tape
• 38:44
  and
• 38:45
  paint
• 38:45
  over
• 38:45
  it.
• 38:45
  You
• 38:45
  can
• 38:45
  do
• 38:46
  that.
• 38:46
  This
• 38:46
  is
• 38:46
  the
• 38:47
  time
• 38:47
  to
• 38:47
  learn
• 38:47
  those
• 38:47
  DIY
• 38:48
  squills.
• 38:48
  And
• 38:49
  what's
• 38:49
  funny,
• 38:49
  I've
• 38:49
  got
• 38:49
  a
• 38:49
  really
• 38:50
  good
• 38:50
  buddy
• 38:50
  that
• 38:50
  I
• 38:50
  went
• 38:50
  to
• 38:50
  high
• 38:51
  school
• 38:51
  with
• 38:51
  that
• 38:51
  I
• 38:51
  still
• 38:52
  chat
• 38:52
  with
• 38:52
  every
• 38:53
  other
• 38:53
  day
• 38:53
  or
• 38:53
  so
• 38:53
  with.
• 38:54
  And
• 38:55
  three
• 38:55
  years
• 38:55
  ago,
• 38:56
  that
• 38:56
  dude.
• 38:56
  Maybe
• 38:57
  we'll
• 38:57
  go
• 38:58
  even
• 38:58
  farther.
• 38:58
  We'll
• 38:58
  go
• 38:58
  seven
• 38:59
  or
• 38:59
  eight
• 38:59
  years
• 38:59
  ago,
• 38:59
  that
• 38:59
  dude
• 39:00
  had
• 39:00
  no
• 39:00
  handyman
• 39:01
  skills
• 39:01
  at
• 39:01
  all
• 39:01
  to
• 39:01
  fix
• 39:02
  his
• 39:02
  own
• 39:02
  stuff.
• 39:02
  He
• 39:03
  just
• 39:03
  didn't
• 39:03
  have
• 39:04
  it.
• 39:04
  And
• 39:06
  he
• 39:06
  was
• 39:06
  my
• 39:06
  roommate
• 39:07
  when
• 39:07
  I
• 39:07
  first
• 39:07
  moved
• 39:07
  to
• 39:07
  Portland
• 39:08
  and
• 39:09
  I
• 39:09
  started
• 39:09
  showing
• 39:10
  him
• 39:10
  stuff,
• 39:10
  going,
• 39:10
  hey,
• 39:10
  man,
• 39:10
  now
• 39:11
  you
• 39:11
  could
• 39:11
  do
• 39:11
  this.
• 39:11
  And
• 39:12
  the
• 39:12
  first
• 39:13
  project
• 39:13
  him
• 39:13
  and
• 39:13
  I
• 39:14
  did
• 39:14
  together
• 39:14
  was
• 39:14
  he
• 39:14
  was
• 39:15
  selling
• 39:15
  the
• 39:15
  house
• 39:15
  that
• 39:15
  we
• 39:15
  were
• 39:16
  living
• 39:16
  in
• 39:16
  because
• 39:17
  he
• 39:17
  was
• 39:17
  moving
• 39:17
  to
• 39:17
  Texas.
• 39:18
  So
• 39:18
  we
• 39:18
  were
• 39:18
  selling
• 39:18
  that
• 39:19
  house
• 39:19
  because
• 39:19
  I'd
• 39:20
  moved
• 39:20
  on,
• 39:20
  and
• 39:21
  we
• 39:21
  put
• 39:21
  in
• 39:21
  some
• 39:21
  LVP
• 39:22
  flooring,
• 39:23
  got
• 39:23
  rid
• 39:23
  of
• 39:23
  some
• 39:23
  carpet
• 39:24
  and.
• 39:24
  And
• 39:25
  got
• 39:25
  the
• 39:25
  house
• 39:25
  cleaned
• 39:25
  up
• 39:25
  a
• 39:26
  little
• 39:26
  bit
• 39:26
  to
• 39:26
  sell.
• 39:26
  And
• 39:26
  he's.
• 39:27
  I
• 39:27
  wasn't
• 39:27
  so
• 39:27
  bad.
• 39:28
  There
• 39:28
  we
• 39:28
  go.
• 39:29
  And
• 39:29
  now
• 39:29
  all
• 39:30
  of
• 39:30
  a
• 39:30
  sudden,
• 39:30
  he's.
• 39:31
  What's
• 39:31
  he
• 39:31
  doing
• 39:32
  today?
• 39:32
  He's
• 39:32
  over
• 39:33
  at
• 39:33
  his
• 39:33
  beach
• 39:33
  house
• 39:34
  tearing
• 39:35
  all
• 39:35
  the
• 39:36
  siding
• 39:36
  off
• 39:36
  and
• 39:37
  went,
• 39:37
  oh,
• 39:37
  man,
• 39:37
  this
• 39:38
  board
• 39:39
  and
• 39:39
  batten
• 39:39
  stuff
• 39:39
  that
• 39:40
  was
• 39:40
  underneath
• 39:40
  the
• 39:40
  siding
• 39:41
  was
• 39:42
  rotten.
• 39:42
  And
• 39:42
  now
• 39:42
  he's.
• 39:43
  Little
• 39:43
  sill
• 39:44
  repair
• 39:44
  while
• 39:44
  he's
• 39:44
  there.
• 39:45
  And
• 39:45
  he's,
• 39:45
  oh,
• 39:45
  the.
• 39:45
  They
• 39:46
  didn't
• 39:46
  flash
• 39:46
  the
• 39:46
  deck
• 39:47
  rights.
• 39:47
  The
• 39:47
  ledger
• 39:47
  board's
• 39:48
  rotten
• 39:48
  out.
• 39:49
  He's
• 39:49
  diving
• 39:50
  into
• 39:50
  this
• 39:50
  thing
• 39:50
  and
• 39:50
  sending
• 39:51
  me
• 39:51
  some
• 39:51
  pictures,
• 39:51
  and
• 39:51
  I'm
• 39:52
  like,
• 39:52
  man,
• 39:53
  yeah,
• 39:53
  you
• 39:53
  are
• 39:53
  coming
• 39:54
  along.
• 39:54
  That's
• 39:54
  fun
• 39:54
  to
• 39:55
  see
• 39:55
  people
• 39:55
  grow
• 39:56
  in
• 39:56
  their
• 39:56
  DIY
• 39:57
  journey
• 39:57
  like
• 39:57
  that.
• 39:57
  And
• 39:58
  I
• 39:58
  encourage
• 39:59
  it,
• 39:59
  right?
• 39:59
  Like,
• 40:00
  even
• 40:00
  as
• 40:00
  a
• 40:01
  contractor,
• 40:01
  I
• 40:01
  would
• 40:02
  tell
• 40:02
  people,
• 40:03
  you
• 40:03
  know
• 40:03
  what?
• 40:04
  I
• 40:04
  could
• 40:04
  tell
• 40:04
  you
• 40:05
  a
• 40:05
  price.
• 40:05
  I
• 40:05
  could
• 40:05
  charge
• 40:06
  you
• 40:06
  for
• 40:06
  it.
• 40:06
  I
• 40:06
  could
• 40:06
  do
• 40:06
  it
• 40:07
  for
• 40:07
  you.
• 40:07
  But
• 40:07
  honestly,
• 40:08
  if
• 40:09
  you
• 40:09
  want
• 40:09
  to
• 40:09
  just
• 40:09
  listen
• 40:10
  to
• 40:10
  me
• 40:10
  for
• 40:10
  five
• 40:10
  minutes,
• 40:10
  I'll
• 40:11
  tell
• 40:11
  you
• 40:11
  exactly
• 40:11
  what
• 40:11
  to
• 40:12
  do
• 40:12
  and
• 40:12
  you
• 40:12
  can
• 40:12
  take
• 40:12
  care
• 40:13
  of
• 40:13
  this
• 40:13
  for
• 40:13
  yourself.
• 40:14
  Yeah,
• 40:14
  it's
• 40:15
  not
• 40:15
  that
• 40:15
  big
• 40:15
  a
• 40:16
  deal.
• 40:16
  And
• 40:17
  for
• 40:17
  two
• 40:17
  reasons.
• 40:18
  Right.
• 40:18
  I
• 40:18
  encourage
• 40:18
  it
• 40:19
  also
• 40:19
  so
• 40:19
  that
• 40:19
  people
• 40:20
  get
• 40:20
  a
• 40:20
  better
• 40:21
  understanding.
• 40:21
  When
• 40:22
  a
• 40:22
  contractor
• 40:22
  does
• 40:23
  come
• 40:23
  in
• 40:23
  and
• 40:23
  say
• 40:23
  it's
• 40:23
  twelve
• 40:24
  hundred
• 40:24
  dollars,
• 40:24
  they're
• 40:25
  like,
• 40:25
  yeah,
• 40:26
  that
• 40:26
  seems
• 40:26
  fair
• 40:26
  because
• 40:26
  I
• 40:27
  tried
• 40:27
  that
• 40:27
  myself
• 40:27
  once
• 40:28
  and
• 40:28
  it's
• 40:29
  learn
• 40:29
  what
• 40:29
  you
• 40:30
  can
• 40:30
  do
• 40:30
  and
• 40:30
  do
• 40:31
  it
• 40:31
  and
• 40:31
  then
• 40:31
  let
• 40:31
  the
• 40:32
  pros
• 40:32
  do
• 40:32
  what
• 40:32
  they're
• 40:32
  good
• 40:33
  at
• 40:33
  and
• 40:33
  understand
• 40:34
  why
• 40:34
  it
• 40:34
  costs
• 40:34
  money.
• 40:35
  On
• 40:35
  the
• 40:36
  flip
• 40:36
  side,
• 40:36
  I've
• 40:36
  seen
• 40:36
  homeowners
• 40:38
  try
• 40:38
  to
• 40:38
  get
• 40:38
  the
• 40:39
  project
• 40:39
  started
• 40:39
  and
• 40:40
  make
• 40:40
  it
• 40:40
  more
• 40:40
  expensive
• 40:41
  for
• 40:41
  themselves.
• 40:42
  Indeed.
• 40:43
  Down
• 40:43
  the
• 40:43
  road,
• 40:45
  you
• 40:45
  and
• 40:45
  I
• 40:45
  have
• 40:45
  seen
• 40:46
  it.
• 40:46
  It's
• 40:46
  hey,
• 40:46
  I
• 40:46
  want
• 40:46
  to
• 40:46
  do
• 40:46
  the
• 40:47
  demo.
• 40:47
  And
• 40:48
  sometimes
• 40:48
  a
• 40:48
  contractor
• 40:49
  will
• 40:49
  go,
• 40:49
  oh
• 40:49
  man,
• 40:50
  you're
• 40:50
  gonna
• 40:50
  do
• 40:50
  the
• 40:50
  demo.
• 40:51
  So
• 40:51
  now
• 40:52
  I've
• 40:52
  got
• 40:52
  to
• 40:52
  deal
• 40:52
  with
• 40:52
  the
• 40:53
  half
• 40:53
  demo.
• 40:53
  All
• 40:54
  the
• 40:54
  nails
• 40:54
  that
• 40:54
  are
• 40:54
  in
• 40:55
  there,
• 40:55
  you
• 40:56
  under
• 40:56
  demoed
• 40:57
  or
• 40:57
  over
• 40:57
  demoed.
• 40:58
  And
• 40:58
  somebody
• 40:59
  grabbed
• 40:59
  up
• 40:59
  the
• 41:00
  12
• 41:00
  pound
• 41:00
  sledge
• 41:01
  and
• 41:01
  decided
• 41:02
  to
• 41:02
  make
• 41:02
  an
• 41:02
  HDTV
• 41:03
  recreation
• 41:04
  of
• 41:04
  them
• 41:04
  blowing
• 41:04
  everything
• 41:05
  out,
• 41:05
  which
• 41:06
  in
• 41:06
  most
• 41:07
  cases,
• 41:07
  that
• 41:07
  sledgehammer
• 41:08
  shouldn't
• 41:08
  even
• 41:09
  be
• 41:09
  out.
• 41:09
  Yeah.
• 41:10
  No,
• 41:11
  it's.
• 41:11
  Yeah.
• 41:12
  To.
• 41:12
  Again.
• 41:13
  To
• 41:13
  be
• 41:13
  honest,
• 41:14
  I
• 41:14
  never.
• 41:15
  Or
• 41:15
  maybe
• 41:15
  I
• 41:15
  did
• 41:16
  once
• 41:16
  and
• 41:16
  that's
• 41:16
  why
• 41:17
  I
• 41:17
  never
• 41:17
  did
• 41:17
  again.
• 41:18
  Allowed.
• 41:19
  No,
• 41:19
  you
• 41:19
  can't
• 41:20
  be
• 41:20
  a
• 41:20
  part
• 41:20
  of
• 41:20
  the
• 41:20
  project.
• 41:21
  I'm
• 41:21
  sorry.
• 41:21
  I
• 41:22
  get
• 41:22
  it.
• 41:22
  You
• 41:22
  want
• 41:22
  to
• 41:22
  save
• 41:23
  money,
• 41:23
  but
• 41:23
  I'm
• 41:23
  not
• 41:24
  the
• 41:24
  guy
• 41:24
  to
• 41:24
  do
• 41:24
  that
• 41:24
  for
• 41:24
  exactly
• 41:25
  that
• 41:25
  reason
• 41:26
  because
• 41:27
  you're
• 41:27
  gonna
• 41:27
  make
• 41:28
  it
• 41:28
  more
• 41:28
  expensive,
• 41:29
  and
• 41:29
  I
• 41:30
  don't
• 41:30
  want
• 41:30
  to
• 41:30
  see
• 41:30
  you
• 41:30
  do
• 41:30
  that.
• 41:31
  So
• 41:31
  I'm
• 41:31
  not
• 41:31
  gonna
• 41:32
  let
• 41:32
  you.
• 41:32
  You
• 41:32
  want
• 41:33
  to
• 41:33
  control
• 41:33
  that
• 41:33
  part
• 41:33
  of
• 41:33
  it.
• 41:34
  If
• 41:34
  that
• 41:35
  means
• 41:35
  I
• 41:35
  lose
• 41:35
  the
• 41:35
  job,
• 41:36
  I'm
• 41:36
  okay
• 41:36
  with
• 41:36
  that.
• 41:37
  Because
• 41:37
  I'll
• 41:37
  sleep
• 41:37
  better
• 41:37
  at
• 41:38
  night.
• 41:38
  Yeah.
• 41:38
  Knowing
• 41:39
  that
• 41:39
  I
• 41:39
  didn't
• 41:39
  just
• 41:40
  not
• 41:40
  fair.
• 41:40
  So.
• 41:41
  Oh,
• 41:41
  I
• 41:41
  have
• 41:41
  seen
• 41:42
  homeowners
• 41:42
  do
• 41:43
  stuff
• 41:43
  that.
• 41:43
  That
• 41:44
  just
• 41:44
  inadvertently.
• 41:45
  Because
• 41:45
  they
• 41:45
  just.
• 41:46
  There
• 41:46
  was
• 41:46
  no
• 41:46
  ill
• 41:46
  intent,
• 41:47
  brother.
• 41:47
  It
• 41:47
  was
• 41:48
  just
• 41:48
  they
• 41:48
  didn't
• 41:49
  know
• 41:49
  better.
• 41:49
  And
• 41:50
  yeah,
• 41:50
  sure,
• 41:50
  they
• 41:50
  disposed
• 41:51
  of
• 41:51
  the
• 41:51
  asbestos
• 41:52
  wrong.
• 41:52
  Or
• 41:53
  they
• 41:53
  did
• 41:53
  something
• 41:54
  wrong
• 41:54
  and
• 41:54
  they
• 41:54
  threw
• 41:55
  it
• 41:55
  out
• 41:55
  in
• 41:55
  the
• 41:55
  trash
• 41:55
  can.
• 41:56
  Now
• 41:56
  there's
• 41:56
  fines,
• 41:57
  and
• 41:57
  now
• 41:57
  that
• 41:58
  comes
• 41:58
  back
• 41:58
  to
• 41:58
  the
• 41:58
  contractor
• 41:59
  by
• 41:59
  default.
• 42:00
  Yeah,
• 42:01
  that's
• 42:01
  where
• 42:02
  it
• 42:02
  gets
• 42:02
  tough.
• 42:02
  So
• 42:03
  I
• 42:03
  do
• 42:03
  when
• 42:03
  that.
• 42:04
  Because
• 42:04
  here's
• 42:05
  the
• 42:05
  thing,
• 42:05
  and
• 42:05
  I
• 42:05
  guess
• 42:05
  to
• 42:06
  go
• 42:06
  back
• 42:06
  to
• 42:06
  that,
• 42:06
  there's
• 42:07
  a
• 42:07
  schedule
• 42:07
  you
• 42:08
  as
• 42:08
  a
• 42:08
  contractor
• 42:09
  Johnny
• 42:09
  have
• 42:09
  to
• 42:09
  follow.
• 42:10
  Right.
• 42:10
  You're
• 42:10
  like,
• 42:10
  okay,
• 42:11
  painting
• 42:12
  day
• 42:12
  is
• 42:13
  this
• 42:14
  day
• 42:14
  and
• 42:14
  they
• 42:15
  need
• 42:15
  to
• 42:15
  come
• 42:15
  in
• 42:15
  and
• 42:15
  do
• 42:16
  this
• 42:16
  and
• 42:16
  maybe
• 42:16
  a
• 42:16
  next
• 42:16
  coat
• 42:17
  the
• 42:17
  next
• 42:17
  day.
• 42:17
  But
• 42:18
  those
• 42:18
  are
• 42:18
  my
• 42:18
  painting
• 42:18
  days
• 42:19
  when
• 42:20
  the
• 42:20
  homeowner's
• 42:20
  in
• 42:20
  the
• 42:21
  schedule.
• 42:21
  Yep.
• 42:22
  That's.
• 42:23
  I
• 42:23
  didn't
• 42:23
  Feel
• 42:23
  like
• 42:23
  it
• 42:23
  Today
• 42:24
  I
• 42:24
  got
• 42:24
  stuck
• 42:24
  at
• 42:24
  work,
• 42:25
  or
• 42:25
  the
• 42:25
  kids
• 42:25
  had
• 42:25
  soccer.
• 42:26
  Now
• 42:27
  there
• 42:27
  goes
• 42:27
  the
• 42:27
  schedule.
• 42:28
  And
• 42:28
  now
• 42:28
  you're
• 42:28
  trying
• 42:29
  to
• 42:29
  spend
• 42:29
  all
• 42:29
  the
• 42:29
  extra
• 42:30
  time
• 42:30
  to
• 42:30
  put
• 42:31
  the
• 42:31
  schedule
• 42:31
  back
• 42:31
  together
• 42:32
  because
• 42:32
  you
• 42:32
  got
• 42:33
  four
• 42:33
  of
• 42:33
  the
• 42:33
  jobs
• 42:33
  you're
• 42:33
  working
• 42:34
  on.
• 42:34
  That's
• 42:34
  why
• 42:34
  I
• 42:35
  would
• 42:35
  never
• 42:35
  do
• 42:35
  it.
• 42:35
  I
• 42:36
  just
• 42:36
  didn't.
• 42:36
  I
• 42:36
  wouldn't
• 42:37
  do
• 42:37
  it.
• 42:37
  No,
• 42:38
  I
• 42:38
  get
• 42:38
  it.
• 42:39
  Yeah.
• 42:39
  I
• 42:40
  won't
• 42:40
  dive
• 42:40
  down
• 42:40
  the
• 42:40
  hole,
• 42:41
  but.
• 42:41
  Yeah.
• 42:41
  No,
• 42:42
  but
• 42:42
  I
• 42:42
  think.
• 42:43
  Here's
• 42:43
  the
• 42:43
  other
• 42:43
  thing.
• 42:43
  There's
• 42:44
  a
• 42:44
  number
• 42:44
  of
• 42:44
  things
• 42:44
  that
• 42:45
  go
• 42:45
  wrong
• 42:45
  in
• 42:45
  that
• 42:45
  situation.
• 42:46
  Right.
• 42:46
  And
• 42:47
  it
• 42:47
  only
• 42:47
  leads
• 42:48
  to
• 42:48
  miscommunication
• 42:49
  and
• 42:49
  bad
• 42:50
  blood.
• 42:50
  And
• 42:50
  nobody
• 42:51
  wants
• 42:51
  negativity
• 42:52
  around
• 42:52
  something
• 42:53
  that's
• 42:53
  already
• 42:53
  difficult,
• 42:54
  which
• 42:54
  is
• 42:54
  a
• 42:55
  remodel
• 42:55
  project.
• 42:55
  Like,
• 42:56
  why
• 42:56
  add
• 42:57
  one
• 42:57
  more
• 42:57
  element
• 42:58
  of,
• 42:59
  oh,
• 42:59
  this
• 42:59
  could
• 43:00
  go
• 43:00
  wrong
• 43:00
  like
• 43:01
  that.
• 43:01
  There's
• 43:01
  plenty
• 43:02
  that
• 43:02
  can
• 43:02
  go
• 43:02
  wrong
• 43:03
  without
• 43:03
  putting
• 43:03
  that
• 43:04
  in
• 43:04
  the
• 43:04
  mix.
• 43:05
  Absolutely.
• 43:06
  And
• 43:06
  then
• 43:06
  the
• 43:06
  other
• 43:06
  part
• 43:07
  of
• 43:07
  it,
• 43:07
  too,
• 43:07
  man,
• 43:07
  is
• 43:07
  the.
• 43:08
  You
• 43:08
  want
• 43:08
  to
• 43:09
  get
• 43:09
  pictures
• 43:09
  as
• 43:09
  the
• 43:09
  contractor
• 43:10
  designer
• 43:10
  at
• 43:11
  the
• 43:11
  end
• 43:11
  of
• 43:11
  the
• 43:11
  project,
• 43:11
  and
• 43:11
  they
• 43:12
  did
• 43:12
  the
• 43:12
  painting
• 43:12
  job,
• 43:12
  and
• 43:13
  they
• 43:13
  did
• 43:13
  a
• 43:13
  horrible
• 43:14
  job,
• 43:14
  for
• 43:14
  instance.
• 43:15
  And
• 43:15
  you're
• 43:15
  like,
• 43:16
  well,
• 43:16
  I
• 43:16
  take
• 43:16
  a
• 43:17
  picture
• 43:17
  of
• 43:17
  this,
• 43:17
  it
• 43:17
  looks
• 43:17
  like
• 43:18
  I
• 43:18
  can't
• 43:18
  paint.
• 43:19
  And
• 43:20
  there's
• 43:20
  just
• 43:20
  no
• 43:20
  way
• 43:20
  to
• 43:21
  get
• 43:21
  around
• 43:21
  that.
• 43:21
  So
• 43:21
  there's
• 43:22
  just
• 43:22
  so
• 43:22
  many
• 43:23
  layers
• 43:23
  of
• 43:23
  problem
• 43:24
  here
• 43:25
  where
• 43:25
  that
• 43:25
  can
• 43:25
  just
• 43:25
  really
• 43:26
  get.
• 43:26
  Where
• 43:26
  you
• 43:26
  get
• 43:27
  bad
• 43:27
  and
• 43:27
  either
• 43:28
  kind
• 43:28
  of
• 43:28
  have
• 43:28
  to
• 43:28
  decide,
• 43:29
  am
• 43:29
  I
• 43:29
  to
• 43:29
  do
• 43:29
  it
• 43:29
  or
• 43:30
  am
• 43:30
  I
• 43:30
  going
• 43:30
  to
• 43:30
  not
• 43:30
  do
• 43:31
  it
• 43:31
  and
• 43:32
  just
• 43:32
  let
• 43:33
  it
• 43:33
  go.
• 43:33
  And
• 43:34
  the
• 43:34
  other
• 43:34
  part
• 43:34
  of
• 43:34
  that,
• 43:34
  too,
• 43:34
  that
• 43:35
  I'm
• 43:35
  seeing
• 43:35
  is
• 43:36
  that
• 43:36
  it
• 43:36
  gets
• 43:37
  expensive.
• 43:37
  But
• 43:37
  the
• 43:38
  project
• 43:38
  creep,
• 43:38
  if
• 43:38
  you
• 43:39
  have
• 43:39
  a
• 43:39
  good
• 43:40
  contractor,
• 43:41
  they're
• 43:41
  going
• 43:41
  to
• 43:41
  catch
• 43:42
  most
• 43:42
  of
• 43:42
  those
• 43:42
  things
• 43:42
  on
• 43:43
  the
• 43:43
  beginning
• 43:43
  side
• 43:43
  of
• 43:43
  that.
• 43:44
  So
• 43:44
  you're
• 43:44
  not
• 43:44
  going
• 43:44
  to
• 43:44
  look
• 43:44
  at
• 43:45
  a
• 43:45
  $50,000
• 43:46
  bathroom
• 43:47
  renovation
• 43:47
  and
• 43:47
  have
• 43:48
  it
• 43:48
  be
• 43:48
  a
• 43:48
  hundred,
• 43:48
  unless
• 43:49
  you
• 43:49
  just
• 43:50
  went
• 43:50
  that
• 43:51
  crazy
• 43:51
  on
• 43:51
  the
• 43:52
  spending
• 43:52
  side
• 43:52
  of
• 43:52
  things,
• 43:53
  which
• 43:53
  can
• 43:53
  happen.
• 43:54
  Which
• 43:54
  can
• 43:54
  happen.
• 43:55
  And
• 43:55
  that's
• 43:55
  where
• 43:55
  it
• 43:55
  gets
• 43:55
  expensive.
• 43:56
  But
• 43:57
  I
• 43:57
  think
• 43:57
  the
• 43:58
  thing
• 43:58
  to
• 43:58
  be
• 43:58
  learned
• 43:58
  out
• 43:59
  of
• 43:59
  this
• 43:59
  episode
• 43:59
  is
• 44:00
  one,
• 44:00
  I
• 44:00
  think,
• 44:01
  just
• 44:01
  to
• 44:01
  recap,
• 44:02
  if
• 44:02
  you
• 44:02
  don't
• 44:03
  have
• 44:03
  seven
• 44:03
  grand
• 44:04
  put
• 44:04
  away,
• 44:05
  have
• 44:05
  seven
• 44:06
  grand
• 44:06
  of
• 44:06
  credit
• 44:07
  to
• 44:07
  pack
• 44:07
  it
• 44:07
  up,
• 44:08
  at
• 44:08
  least
• 44:09
  that
• 44:09
  you
• 44:09
  can
• 44:09
  go
• 44:09
  out
• 44:10
  and
• 44:10
  get
• 44:10
  things
• 44:10
  fixed.
• 44:11
  And
• 44:11
  then
• 44:11
  you're
• 44:12
  gonna
• 44:12
  have
• 44:12
  to
• 44:12
  put
• 44:12
  into
• 44:12
  your
• 44:12
  schedule
• 44:13
  how
• 44:13
  you're
• 44:13
  gonna
• 44:13
  pay
• 44:14
  that
• 44:14
  back.
• 44:15
  But
• 44:15
  I
• 44:15
  think
• 44:15
  that's
• 44:16
  the
• 44:16
  biggest
• 44:16
  takeaway
• 44:17
  of
• 44:17
  this,
• 44:17
  is,
• 44:17
  wow,
• 44:18
  those
• 44:18
  numbers
• 44:19
  can
• 44:19
  really
• 44:19
  creep
• 44:20
  up
• 44:20
  on
• 44:20
  you.
• 44:21
  Now,
• 44:21
  it's
• 44:21
  one
• 44:21
  thing
• 44:21
  to
• 44:21
  amortize
• 44:22
  that
• 44:22
  over
• 44:23
  12
• 44:23
  months,
• 44:24
  but
• 44:24
  if
• 44:24
  you
• 44:24
  have
• 44:24
  to
• 44:24
  do
• 44:24
  it
• 44:25
  all
• 44:25
  at
• 44:25
  once
• 44:26
  and,
• 44:26
  wow,
• 44:26
  I
• 44:27
  need.
• 44:27
  How
• 44:27
  many
• 44:27
  people,
• 44:28
  if
• 44:28
  they
• 44:28
  need
• 44:28
  $7,000
• 44:30
  by
• 44:30
  Friday,
• 44:31
  can
• 44:32
  go,
• 44:32
  oh,
• 44:32
  I
• 44:32
  can
• 44:33
  pull
• 44:33
  that
• 44:33
  together.
• 44:34
  Yeah.
• 44:35
  That's
• 44:36
  why
• 44:36
  it's
• 44:36
  cool
• 44:36
  to
• 44:36
  see
• 44:36
  synchrony
• 44:37
  offering,
• 44:38
  right?
• 44:38
  That
• 44:38
  kind
• 44:38
  of
• 44:39
  funding
• 44:39
  for
• 44:39
  exactly
• 44:40
  that
• 44:40
  problem.
• 44:41
  Because.
• 44:41
  Because
• 44:42
  everybody's
• 44:42
  got
• 44:42
  it,
• 44:43
  right?
• 44:43
  Typical
• 44:44
  maintenance
• 44:44
  and
• 44:45
  painting
• 44:45
  and
• 44:45
  things.
• 44:46
  Normal
• 44:46
  stuff.
• 44:47
  That's
• 44:47
  barring
• 44:48
  the
• 44:48
  oh,
• 44:49
  I
• 44:49
  had
• 44:49
  to
• 44:49
  spend
• 44:50
  60
• 44:50
  grand
• 44:50
  to
• 44:51
  get
• 44:51
  a
• 44:51
  new
• 44:51
  water
• 44:51
  line
• 44:52
  ran.
• 44:52
  Emergency,
• 44:53
  stuff
• 44:53
  like
• 44:53
  that.
• 44:54
  Yeah,
• 44:54
  exactly.
• 44:54
  Y.
• 44:55
  Yeah,
• 44:55
  Again,
• 44:56
  that's
• 44:56
  big
• 44:56
  money.
• 44:56
  It's
• 44:57
  like
• 44:57
  we
• 44:57
  always
• 44:57
  talk
• 44:57
  about
• 44:57
  with
• 44:58
  projects.
• 44:58
  It's
• 44:58
  the
• 44:59
  same
• 44:59
  thing,
• 44:59
  man.
• 44:59
  Just
• 45:00
  plan
• 45:00
  for
• 45:00
  it,
• 45:00
  plan
• 45:01
  ahead,
• 45:02
  do
• 45:02
  the
• 45:02
  research,
• 45:03
  know
• 45:03
  what
• 45:03
  you're
• 45:03
  gonna
• 45:03
  need,
• 45:04
  and
• 45:04
  be
• 45:04
  prepared
• 45:05
  for
• 45:05
  it.
• 45:05
  Johnny,
• 45:06
  we've
• 45:06
  run
• 45:06
  out
• 45:06
  of
• 45:06
  time
• 45:06
  for
• 45:07
  this
• 45:07
  show.
• 45:07
  I'm
• 45:08
  Eric
• 45:08
  G.
• 45:08
  And
• 45:08
  for
• 45:09
  John
• 45:09
  Dudley,
• 45:09
  you've
• 45:10
  been
• 45:10
  listening
• 45:10
  to
• 45:11
  around
• 45:11
  the
• 45:11
  House.
• 45:12
  Thanks
• 45:12
  for
• 45:13
  spending
• 45:13
  time
• 45:13
  around
• 45:13
  the
• 45:14
  house
• 45:14
  with
• 45:14
  Eric
• 45:15
  G.
• 45:15
  Your
• 45:15
  expert
• 45:16
  guide
• 45:16
  to
• 45:16
  upgrading
• 45:17
  your
• 45:17
  home
• 45:17
  like
• 45:18
  a
• 45:18
  pro.
• 45:19
  Today,
• 45:19
  we
• 45:19
  gave
• 45:20
  you
• 45:20
  the
• 45:20
  real
• 45:20
  world
• 45:21
  tips
• 45:21
  and
• 45:21
  pro
• 45:21
  secrets
• 45:22
  to
• 45:22
  tackle
• 45:22
  your
• 45:22
  next
• 45:23
  project
• 45:23
  with
• 45:23
  confidence.
• 45:24
  For
• 45:25
  even
• 45:25
  more
• 45:25
  DIY
• 45:26
  advice,
• 45:27
  project
• 45:27
  plans
• 45:28
  and
• 45:28
  healthy
• 45:28
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• 45:29
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• 45:29
  head
• 45:30
  straight
• 45:30
  to
• 45:31
  aroundthehouse
• 45:32
  online.com.
• 45:33
  While
• 45:34
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• 45:34
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• 45:34
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• 45:35
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• 45:35
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• 45:35
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• 45:36
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• 45:36
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• 45:36
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• 45:37
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• 45:37
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• 45:38
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• 45:38
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• 45:39
  th
• 45:40
  Eric
• 45:40
  G
• 45:41
  so
• 45:41
  you
• 45:41
  never
• 45:42
  miss
• 45:42
  an
• 45:42
  episode.
• 45:43
  We
• 45:43
  will
• 45:43
  see
• 45:44
  you
• 45:44
  next
• 45:44
  time.