Latest / The Electrical Show / Thomas Nagy and Paul Meenan address work life balance
Transcript
- 0:00The Electrical Show with Thomas Naji. Welcome to the Electrical Show, Boss Professional
- 0:08here on Fixed Radio on Thomas Nagy and once again with me in the hot
- 0:13seat is Paul Mina. Now on today's show, we're going to talk about
- 0:17the work life balance as it were. Obviously, you know you're laughing because
- 0:21it doesn't exist, but I mean we're going to try and make it exist.
- 0:23And our our producer here, Mark, he does a fantastic job of
- 0:26keeping our train hugging its proverbial track, as it were, and he gives
- 0:30us this little crib sheet every week that we sort of we put hot notes
- 0:34on and stuff. I don't think we're going to need this crib sheet this
- 0:38personally, Paul, I don't think we're going to need it. This is
- 0:40this is one of those shows that we can just do off the off,
- 0:42off the cuff. We don't need crib sheets for it. But yeah,
- 0:46we're going to be talking about work life balance and how we can aim to
- 0:51improve our work life balance without losing money. I know this is there's a
- 0:55lot of people that say this is sort of an impossible task, and to
- 0:58an extent it is. It's an incredibly hard balance to find. But we
- 1:02are going to talk about how we can avoid overworking ourselves, which causes sort
- 1:07of a negative effect, a loss in revenue, and how we can be
- 1:10a better person to work with and be around socially, because when you flat
- 1:14out, you've become basically a grumpy git. So it's we've got to try
- 1:17to avoid these things as well. So we've got a lot of talk about,
- 1:19Paul, haven't we We do? This is the This is the one
- 1:23that gets very deep and emotional. We pour our hearts out. You can
- 1:26go off piste hugely on most carefully, Yeah, I'll try not to cry.
- 1:30Fix Radio time to crack on. I'm Thomas Nagie with Paul Mean and
- 1:36on today's electrical show, we are talking about work life balance. If you've
- 1:40just tuned in, don't worry. We're just getting started now. Paul,
- 1:44explain that. Explain for those that aren't the regular listener. Just give us
- 1:49a bit of context around your job, at what the work is and just
- 1:52how much of your time it actually does take up in real life. It
- 1:57takes up most of my life. Yeah. Yeah, So my role I'm
- 2:04an asset manager or head of m EP or whatever term you want to use
- 2:07it. Kind of changes every few months, but basically I'm in charge of
- 2:10all the electrical mechanical systems on a lovely little railway down south East. My
- 2:16role is to effectively define the maintenance regimes, define any works that need to
- 2:23be done, ordering a rewire, going out, getting the contractors, and
- 2:27then also supporting the contractors in successfully doing it to a good level of quality.
- 2:30Because if I don't support the contractors to successfully do it, I might
- 2:34as well not be in the job, which it would appear in my world
- 2:38of being a client is a very rare thing because people were ordering the work.
- 2:42All I want is cheap, cheap, cheap, cheap. They don't
- 2:44want quality. Whereas my view as the asset manager for my railway is I
- 2:47am a steward on behalf of the taxpayer. I will pay a little bit
- 2:52more if I get the longevity of the trunk, in the containment, the
- 2:54conjure at the boards, because that's value. There is no value in putting
- 2:59a job about for half a million pound a wardant to someone who'll do it
- 3:01for two hundred grand, and all the fuse boards and all the containment is
- 3:05rotten after five to ten years. I'd rather pay four hundred grand and get
- 3:07saying there's designed the last thirty plus years. It's a good way of looking
- 3:10at So that's that's my stewardship mindset on. The one thing I do find
- 3:15a massive struggle is finding contractors who care and are not been burnt heavily by
- 3:21bad clients. I try, and you can tell me otherwise to be firm,
- 3:25fair and reasonable. If not, I again should not be in my
- 3:30job. But I am well aware that in the world of clienting in railways
- 3:34that that is an incredibly rare thing. It is stressful, Oh yes,
- 3:38because I spend a lot of my time internally debating with my colleagues. That's
- 3:43a nice term to use. Debating. And what I find is I have
- 3:46to educate them as to why we shouldn't be going for the cheapest and you
- 3:50know why the better value is employing the good contractor that lives locally. You
- 3:53know that you support the local. I'm a massive fan of buying British,
- 3:58supporting local companies, making sure apprentices are trained. I'm a huge fan of
- 4:03that, and that goes against most of the what we would call in the
- 4:06modern world procurement guide us because the percument guardans will say, go cheap,
- 4:11that's the best value. No it isn't. We are as a nation,
- 4:14I believe, losing our engineering judgment skills on mass and it's being replaced by
- 4:18accountants. I mean, there's a good how do you mean explain that?
- 4:23But by accountants. I hear stories. I'm again hopefully I won't get sacked
- 4:28for saying this, but I hear stories around the rail industry of the cheapest
- 4:31contractors won it and then they you end up going in and have a look
- 4:34at it and they have to rip it all out because they've done it to
- 4:36a substandard level or not respect not to standard, and it costs everybody,
- 4:41including us as a taxpayer, more money. You look at Metronet, you
- 4:44look at Crossrail, you look at Bliming, what was the other one,
- 4:47Jubilee Line extension, all megaprojects or Thames Link, all massively over budget?
- 4:54Why something failed Somewhere? Was it the accountants and the project managers steering the
- 4:59ship or where the engineers actually steering the ship, who know what they know
- 5:02and know what they don't know. And I'm finding that one of the biggest
- 5:05challenges in construction in general is accountants and project managers who aren't technically qualified to
- 5:12any trade. In many a circumstance are making decisions without taking the advice of
- 5:17the guys on the shop floor. And you know, if I'm out on
- 5:19a station somewhere, on a site somewhere, when one of the sparks or
- 5:24one of the guys gives me feedback, if I don't listen to him,
- 5:27I shouldn't even be in my job. If you're not willing to listen to
- 5:30the shop floor guys, what are you doing there? My job is to
- 5:32make sure the guys on the shop floor, because I came from the shop
- 5:35floor, are actually enjoying the work. If you enjoy the work and it's
- 5:39good work, you'll want to do a good job. If you hate your
- 5:42job and you're not being paid well for it, you're not going to do
- 5:44a good job. Wors leads me on perfectly to my next question. And
- 5:47be honest, how much time do you spend when you get home after you
- 5:51finished work actually still thinking about work? If I'm being honest, I've described
- 5:58my average day. When I get home around half five, quarter six,
- 6:01I'll be on the phone for probably about another forty five minutes to an hour.
- 6:03I will then sit down and get shouted at. I'll have my dinner
- 6:08by my beloved and and yeah, I'll sit down for about an hour or
- 6:12two. Then she'll start moaning, and then I'll go upstairs and I'll do
- 6:15about four or five hours on emails and all that stuff, because I wasn't
- 6:18born in front of a computer, and I prefer to be out on site
- 6:23with the chaps and chapess is doing the work. But yeah, it's it's
- 6:28very difficult trying to trouble is. I care too much, I know,
- 6:31but I see my passion as my biggest strength and a weakness. But I'm
- 6:35happy with it being a weakness, all right, Cool, Well, look,
- 6:39when when did you realize? I guess there was a mismatch in your
- 6:43work life balance. I kind of always knew, but I'm a dad's son,
- 6:46and my dad all ever knew him of as as a workers still work.
- 6:49For the time I really realized was when Paul Skerm there's Welsh chap who
- 6:54we had on He died three months ago and I had to carry his coffin
- 6:57and that hit me like a ton of bricks broke me on in every way.
- 7:02His death broke me in ways, so I didn't even know I could
- 7:03be broken. And that was it for me. That was like, right,
- 7:08just stop, cut back and I am trying my best, and I
- 7:11am I am, in all fairness, I'm doing far less than I ever
- 7:15used to, which is good, good effort. The Electrical Show on fixed
- 7:19radio. You're listening to the Electrical Show. I'm Thomas Nachie, and we
- 7:24are talking about the work life balance and I with Paul Mean and discussing this
- 7:29now. So, Paul, you told us about the challenges you've had,
- 7:32you know, trying to find some sort of remote resemblance of a work life
- 7:36balance, as it were. What have you done to try and improve it?
- 7:41If possible? What have you tried to achieve that I kind of realized
- 7:46I had to realize I was. I was living to work, not working
- 7:50till the lights points out. Literally during this, during this, I've got
- 7:54the fire engineer from CTC literally texting me as we speak. They're talking about
- 7:58work life Even here in studio. Your phone is still going and clients are
- 8:01still trying to get ahold of you. So sorry, I'll have a word
- 8:05of him. It doesn't end. Yeah, no, bless his soul.
- 8:09Yeah, it's it's a it's a difficult one to be going to shive you.
- 8:13I've I think the first thing I had to do was when when my
- 8:16friend died, I just basically went on holiday somewhere and got in a car
- 8:20and drove and just had conversations with myself, tried to clear the cobwebs out
- 8:24of my head and realized what I was doing. But I'm I'm a bit
- 8:28of a self harmer as well, if I'm being honest, because I mean,
- 8:30what two and a half years ago, I got COVID was on event
- 8:33later that nearly killed me. So I thought, when I come out,
- 8:35I'm going to change my life, and I didn't, and I was within
- 8:39six months back to just doing silly hours again. And from that I got
- 8:41diabetes and I got this thing called AF which is arterial fiberation, which is
- 8:46what that s Club singer died from, and a wrestler died from the other
- 8:50day. And You're like, okay, am I going to learn from that?
- 8:52And it was only when Paul passed and I went to America and cleared
- 8:56my head, I just thought, no, I got to do something came
- 8:58back joined the gym, and that has helped massively doing less work and more
- 9:03physical work. If that sounds mental, yet it helps. It clears the
- 9:07fog and the haze, and it gives you some times. I know it
- 9:11sounds mental, but I'll go on a cross train for like an hour or
- 9:13two and I will literally just clear the fog in my own mine and I'll
- 9:18come out exhausted, drenched in sweat, but feel amazing for it. Yeah,
- 9:22so physical. There's a lot to say for physical work. I'd love
- 9:26to join a boxing gym again because I still when I was younger, and
- 9:30that's also a good stress beater. But that's on the agenda for Jim is
- 9:33a good one because we've in fact, who how long? How long ago
- 9:37did you join the seven weeks? Have you not noticed from my remark?
- 9:41Sorry I didn't. I didn't want to point in front of the pack,
- 9:46but I have going on is a phenomenal thing. One day, men everywhere
- 9:48we will aspire to have a one pack clearly look alike, I mean says
- 9:54it's a fuel tank for a love machine. Right before drift too far off
- 10:00piste. Dear, what advice do you have for anybody looking to improve there
- 10:05if they're in a similar situation. I think Jim is a great one because
- 10:07that really does. We both do it, and it really does clear the
- 10:09fog. But anything else encourage your partner to shout at you more when you
- 10:13got upstairs to do work, I think probably helps. Where actually don't need
- 10:16to encourage them really sometimes, that is if she hasn't already left you.
- 10:20Obviously, Yes, luckily my one hasn't yet. I'd be honest of you.
- 10:28This sounds really weird. You need to have a conversation in yourself.
- 10:30Yeah, you need to have a conversation yourself. I swore after COVID my
- 10:35life would change, and it took one of my best friends in the world
- 10:37dying and having to carry his coffin for me to go you're an idiot.
- 10:41That's enough enough enough Now. I have spent the last ten years of my
- 10:46life and it's not just work stuff, my voluntary stuff, because I've been
- 10:50I was going around the country tons of that stuff, done every single voluntary
- 10:54role I could humanly find, and I only realized I was doing too much
- 10:58when they gave me a medal for it. I know it sounds mental,
- 11:01but I literally went hang on a minute, and then I realized how many
- 11:05hours of mine and I was literally living my life to help everybody but myself
- 11:09yourself. And I need to balance that, so I always said, and
- 11:13I literally posted on LinkedIn the other day about balancing yourself. Help people always
- 11:18absolutely corporations institutes. I'm not so much now, to be perfectly frank,
- 11:24I'd rather just help people if they need help, but only when you've had
- 11:26enough time for yourself. Yeah, And I am trying to live those values
- 11:31now so far. Touch would It's it's been okay. Last weekend gone.
- 11:35I normally sit around working, doing power points or preparing for podcasts. This
- 11:41weekend I went to Wembley to watch the wrestling. I went to the gym,
- 11:45I did stuff to have fun and enjoy myself, and it was it
- 11:48was scarily fun. Not used to doing that. Yeah, it's easy to
- 11:50forget how how fast you let this stuff go because you work just gets in
- 11:54the way. It just you just blind. Yeah, it'll blind you in
- 11:58the trouble. You think yourself, well, I'll just do a bit more
- 12:01because I'll get on top of it. You will never get on top of
- 12:05it. And I tell you. Now, there are people out there who
- 12:07are committed entrepreneurs who are committed to that goal of what they want, and
- 12:11fair play to anyone. We should never sit there and say you shouldn't work
- 12:13the hours you want to work. I'm not your mother. You do what
- 12:16hours you need to do to feed your family and look after yourself. But
- 12:20if you're not there to look after your family, kind of pointless. The
- 12:24Electrical Show with Thomas Nargee on fixed radio the Builders Station. You're listening to
- 12:30the Electrical Show. I'm not Thomas Nagy talking about work life balance with me
- 12:33Paul Meenan. So, Thomas Mason change being in this this role now like
- 12:39it. No, you've kind of we've You've spoke to me about the challenges
- 12:43we have. But in regards to work life balance, what have you done
- 12:48to try and improve upon your work life balance? Because I've seen your journey
- 12:52over the last few years, so I've been pretty harrowing. You've had some
- 12:56close calls, squeaky bum moments. Yeah, I don't know. I mean
- 13:01it's a difficult one because for me, I you know, I really don't
- 13:05understand how you're supposed to get around the problems. I just don't see it.
- 13:07You've got a partner who you know, they want all the good things
- 13:11in life. You know, you want a nice you know, you want
- 13:13a nice house, you want a nice car, you want nice food,
- 13:16you want la cruze, cutlery, crockery. All right, that's fine,
- 13:18and that's all very well and good, but that yeah, money doesn't grow.
- 13:22I don't have a tree which grows money Like, it's got to come
- 13:24from somewhere, and the only way it's going to happen is if you go
- 13:26out there and work hard for it. And you've got to. You have
- 13:30to work hard, but you have to consistently work hard. You have to
- 13:33You have to find something, which is why we go on about specialisms,
- 13:37because you have to find something you can do that you're good at and just
- 13:39keep doing it. Don't jump from pillar to post. But you know,
- 13:45you do have to commit yourself a huge amount to reach. Like we're talking
- 13:48about art a smart I mean, you know the guy, Okay, I
- 13:50mean he works around the clock. But to be fair to the fella,
- 13:54he's made a fantastic business and he's earning good money. But yeah, okay,
- 13:58I mean that that's that's the price you pay. I know you're trying
- 14:01to improve yours, but how have you found in trying to improve yours it's
- 14:05benefited you in any way, shape or form, or are you still too
- 14:07early on that journey? How do you mean? Well, like, what
- 14:09have I found to make it easier? Yes, same as you, Jim,
- 14:13one hundred percent. I started that about five months ago. I started
- 14:18swimming and that was good. I enjoyed it, and then I ended up
- 14:22getting I bumped into an old client who was actually her son was a PT.
- 14:26So I do gym three times a week with this PT and it's absolutely
- 14:31superb because you just leave the gym, Like you said, it just clears
- 14:35all the try to something from your mind. And for me, it's like
- 14:41it's getting winds, stacking winds. It's the easiest way to explain it.
- 14:45Like, if you can get up in the morning before if you can get
- 14:48up in the morning when your alarm goes off and not hit snooze, you've
- 14:50stacked a win. If you can go and drink a big glass of water,
- 14:54that's another win. And the more of these it sounds silly, but
- 14:56the more of those little winds that you can stack. First thing in the
- 14:58morning will encourage you to do better things later on in the day and you'll
- 15:03stack bigger wins if you can go to the gym. You know, it's
- 15:05discipline. It's every morning. That's there, every morning, and it's discipline.
- 15:11And at seven o'clock, I've done an hour on a cross train or
- 15:13saying, and I feel fantastic. I go into work and I'm bouncing off
- 15:16the walls. By four o'clock in the afternoon, I'm absolutely shattered. But
- 15:22yeah, no, that's it's it's a cycle, it's a you know,
- 15:24and if you can keep stacking those winds that I mean, that's the biggest
- 15:28thing that I can definitely says helped. Just go and do something, Go
- 15:33and join a gym. It's the literally the best piece of advice. Fantastic.
- 15:37Okay, that was actually gonna be My next question is what advice you
- 15:39would have to anyone else looking. Yeah, I mean, that's the only
- 15:41one which I have found, honestly that actually for me. Works. But
- 15:46I mean I quite like. I mean, I like the idea of going
- 15:48and just doing something because it's your own time. You're literally that's your own
- 15:52little thing that you do, that's just your own time you put your air
- 15:54pods in and you just zown out to the rest of the world and you
- 15:56just do your own thing for for nineteen minutes two hours. I agree.
- 16:02I think the gym helps. I also think having some momentary pauses and conversation.
- 16:07We all talk to ourselves in our brain. We're not see you do
- 16:10genuinely will have a word with yourself sometimes when you're knackered or saw I think
- 16:14having some realistic conversations and what you want to achieve. Let's be honest about
- 16:17everybody wants the most amount of money for the least amount of work. That's
- 16:19a utopia for everyone. He ain't out there. Sometimes. I know a
- 16:23guy who runs a very successful electrical contractor, and his entire business profile is
- 16:30mopping up other contractors works. He just gets brought in three calls away for
- 16:33a job, get rid of the main electrical contractor, and he makes a
- 16:37fortune, putting it all right and doing it to a good finish. That's
- 16:40his entire business model. It's insane and it's hard work, long hours,
- 16:45but that's what got him the success he has in life. Let's wrap this
- 16:48up before the end of the show. You're listening to Fix Radio, the
- 16:52Builders Station, the electrical show on Fixed Radio. Love is it for today's
- 16:56show where we have talked about our work life balance as it were, going
- 17:02on a minute, Hang on a minute, Tom obvious, you're not done.
- 17:06Okay, we're not finished yet. I've got a couple more questions actually,
- 17:08because you have stimulated the mind. Quick one for you, then quick
- 17:11couple Actually, and what takes up most of your free time or what aspects
- 17:15of the trade and work dominate your life. I mean, there isn't a
- 17:18lot of free time. That's the thing that there is very little free time.
- 17:22By the time I get back to you get back to the unit at
- 17:25like sort of four thirty five, there's always something in there that's got to
- 17:30be done. By the time you get home, it's I'm normally home at
- 17:32like sort of six thirty seven, is somewhere around there on a good day.
- 17:36But by the time you get home, it's just you're still thinking about
- 17:38work. You're thinking, Okay, what am I doing tomorrow? Okay,
- 17:41I've got to go via their pick those materials up, drop those to the
- 17:44boys there, get them. But you know, you just you just and
- 17:47I know that hugely irritated Nelly. That massively annoyed it because you're at home,
- 17:52but you're not actually at home, if that makes any sense, because
- 17:53you're still at work thinking. But I don't know how you fix that.
- 17:56I don't know. It's it's a really it's a hard one, especially in
- 18:00the on the journey that you're on as well. Hopefully you won't be on
- 18:03that journey for for too much longer. Now that leads to my next question.
- 18:07Can you see a light at the end where you might actually find some
- 18:08balance to this? I mean, yeah, you're doing okay on the highways.
- 18:15Yeah, there is light at the end of the tunnel. I think
- 18:18it's like we've said, between between the links, at what cost? There
- 18:22is a light at the end of tunnel, But it's at what cost to
- 18:25you? If that makes any sense. And that's that's an impossible question to
- 18:29answer, at what cost? And I couldn't answer that. I don't know.
- 18:33All I know is that I don't have an inheritance. I don't have
- 18:37any you know, I've gotten. Anything I'm gonna be left with is debt
- 18:40when my parents die. So the only that's I've got to go out and
- 18:41build my own future. I have well you have to go out and make
- 18:45your own future. There is no you know, if you're lucky enough,
- 18:48and I'm not. You know, it's not a I'm not suing to be
- 18:52rude or disrespectful. I mean, if you're lucky enough to have parents where
- 18:53when they do pass away, you've got an inheritance, that's fantastic because you've
- 18:57got that life security. You know, you can you can basically balls up
- 19:00your life and you still at the end of it. I have a house
- 19:03and you know, money at the end of it. Well, unfortunately,
- 19:06not that I'm bit already. I'm not. But I have to go out
- 19:07and make my own reality. It's a reality of life. I have to
- 19:11go and make it myself. So I mean, if this is the journey
- 19:12I have to do to get there, then so be it. That.
- 19:15My dad was always the same the minute you hit sixteen, no more pocket
- 19:18money, go out and get a job salary and taught you the value if
- 19:22you want something exactly going on because no one else is going to help you.
- 19:26And it's a good mentality to have. Yeah, it's not taught enough
- 19:30nowadays. I don't think. No, No, I agree, all right,
- 19:33Well, look some of the hallmarks. We've got a little crip sheet
- 19:36here from my producer mark some of the hallmarks if you are overworked, somebody
- 19:40is quite good. Actually, you need to simplify how people can contact you
- 19:44both on and off the clock. So I mean, I actually I've got
- 19:47a personal phone and a work phone here. That's the best way I can.
- 19:48I've managed to dissect those two things. I need to do that I
- 19:52don't. I just have one phone and I need to get a work phone.
- 19:56People do think you're a drug dealer or a pimp. That is that
- 20:00the thing when you pull two phones out on a dinner table or something.
- 20:02But I mean, you know, so be it. I thought you were
- 20:06sorry. You can't find time to do life admin. That's very true.
- 20:08Putting ties on your personal car anything like that, So you just haven't got
- 20:12the time to do it. That's fair enough. You never take off enough
- 20:15time to end up missing work to let you go on holiday, and then
- 20:21you're like, I mean to be fair, I can only take a week
- 20:23off at a time, and after that I'm done, I want to go
- 20:26back to work. I'm quite the opposite. I find when I go holiday,
- 20:29I spend the first three days because we'll normally go to somewhere in Turkey
- 20:33on a beach. I'll just sleep, but to catch up with all the
- 20:36sleep that I haven't had. So it's just like, yeah, let's go
- 20:37on holiday, pay a load of money to la on a beach and just
- 20:40sleep. Next one's a good one. You feel anxious taking too much time
- 20:44off work. I openly admit I suffer from that terribly. Like anything over
- 20:48ten days, I'm like, I'm just itching to get back on the plane.
- 20:52Not anymore. When I went to America, I did, I think
- 20:53it was nine or ten days, and they were the best nine or ten
- 20:56days I've ever had in my life. Yeah, oh yeah, I don't
- 20:59not no type of personal relationships. Yeah you got, you got. You
- 21:03need a partner who is seriously understanding years. But it's interesting because you're a
- 21:07client touch I'm a contractor and you're a client, but you still both share
- 21:11the same issues. Yeah. Well, she gets young with me because occasionally
- 21:15I like to do love jobs. In fact, not last weekend, that
- 21:18jobs, not this weekend gone, but the one before lady on my road,
- 21:22I did an exterior socket for her and stuff, and she was moaning
- 21:26me in a minute I walked in at half six. You do everything for
- 21:30everyone else and you do nothing for yourself. And I was just like,
- 21:32yeah, okay, she didn't pay me for it. She's a pensioner,
- 21:33but we should be doing these sorts of love jobs for people. She could
- 21:37have been loaded for all you know. No, she wasn't. She didn't
- 21:40pull that. The O pension a couple. We haven't got money. No.
- 21:42I was taught to respect and look up to my elders, regardless of
- 21:47whether they're manipulative scumbags or not. But you do get that occasion radio.
- 21:56And the last one is you can't remember what you did a month ago,
- 21:59or you can't easily out how you're working week unfold. That is true.
- 22:02I've had days like that where you just start at Monday and I'm like,
- 22:03there's literally no point trying to plan out Thursday and Friday because whatever I put
- 22:07in the diary now is never gonna It's never going to be that. I
- 22:11literally now look in the diary in the morning, go where am I supposed
- 22:12to be? Because it's just so overwhelming at time, especially when you work,
- 22:17just trying to applow for your work. One other thing that I find
- 22:18to add to that list is when all of your colleagues are able to do
- 22:22all these nice, fluffy things and tell you about and you sit there and
- 22:26go, how did you find the time? Yeah? It doesnoy Yeah,
- 22:30which is wrong of us, because we shouldn't get annoyed. We should be
- 22:33happy for them and go give me something what you've got. Unfortunately, and
- 22:36I'm going to say this out loud, I probably shouldn't. They generally don't
- 22:38give a damn, whereas people who do work long hours care deeply and have
- 22:45a lot of responsibilities. And I do find that in the workplace there are
- 22:48people who turn up literally to get paid and we'll do as little as humanly
- 22:52possible, and that does chafe people who care and work the hours are driven
- 23:00right the other