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This Is Why You Don_t Lie in Interviews · NO FILTER

• 0:00
  Speaker 1: She thought she hung up the phone. She did not.
• 0:03
  Speaker 2: So every applicant named Kevin received an acceptance letter.
• 0:08
  Speaker 1: What? Everything seemed great. Then her background check comes back.
• 0:13
  Speaker 3: Oh, okay.
• 0:14
  Speaker 1: This is The Bad Hire, the show with the best
• 0:16
  Speaker 1: stories about the worst employees.
• 0:19
  Speaker 2: We fired him, of course.
• 0:21
  Speaker 3: People are crazy. It's like an HR nightmare. Right?
• 0:23
  Speaker 1: One bad hire stole all of it.
• 0:26
  Speaker 3: Crazy stuff. She got what she deserved.
• 0:29
  Speaker 1: Oh. I'm your host, Ken Monroe, and every week we
• 0:33
  Speaker 1: dive into real-life stories from the wild world of work
• 0:37
  Speaker 1: and what can happen when the wrong person gets the job.
• 0:41
  Speaker 1: These stories aren't just crazy. They're cautionary tales about lessons
• 0:45
  Speaker 1: learned the hard way. Let's get started.
• 0:50
  Speaker 3: Hey, everyone.
• 0:50
  Speaker 1: Welcome back to The Bad Hire. That's the show where
• 0:53
  Speaker 1: the best stories about the worst hires are bad interviews. Um,
• 0:59
  Speaker 1: so today I'm with, uh, Emma and Corey. Hey guys,
• 1:02
  Speaker 1: how you doing?
• 1:03
  Speaker 3: Fantastic. How about yourself?
• 1:05
  Speaker 2: Yeah.
• 1:05
  Speaker 4: Corey was on here last, Corey was on here the
• 1:08
  Speaker 4: last show and everybody got introduced to him as, as
• 1:11
  Speaker 4: the guy who screens the talent for the show.
• 1:17
  Speaker 1: Oh, the guest, guest, what do you, what do you
• 1:20
  Speaker 1: call it?
• 1:20
  Speaker 3: What do we say? Guest coordinator.
• 1:21
  Speaker 1: Guest coordinator. Yeah.
• 1:22
  Speaker 3: There we go. Love Ace. He is a coordinator.
• 1:26
  Speaker 2: How did our first episode go?
• 1:27
  Speaker 5: Was it good?
• 1:27
  Speaker 3: Oh, it was phenomenal.
• 1:28
  Speaker 1: Awesome.
• 1:28
  Speaker 2: Yeah, yeah, fun.
• 1:29
  Speaker 3: Yeah, good.
• 1:30
  Speaker 1: And we were just, we were talking about how, you know,
• 1:33
  Speaker 1: how many people we have in the, like 80 people
• 1:36
  Speaker 1: in the pipeline of just like, have asked to be
• 1:39
  Speaker 1: on the show and, and, you know, it's, I told him, well,
• 1:43
  Speaker 1: Corey's the, Corey's the man. He's gonna, he's gonna be
• 1:45
  Speaker 1: the one that gives you a call. He's gonna be,
• 1:48
  Speaker 1: he's gonna reach out to you, schedule, schedule it and
• 1:51
  Speaker 1: get you booked on and, For a segment, I think.
• 1:54
  Speaker 2: Yeah.
• 1:55
  Speaker 4: Yeah.
• 1:58
  Speaker 1: You did good. We're doing good.
• 1:59
  Speaker 2: We are.
• 2:00
  Speaker 1: How are our views doing? They're doing pretty consistent, aren't they?
• 2:06
  Speaker 3: Yeah. They growing?
• 2:07
  Speaker 2: They are.
• 2:08
  Speaker 5: They are.
• 2:09
  Speaker 1: Oh, nice. That's good.
• 2:11
  Speaker 2: Good job.
• 2:11
  Speaker 3: Thanks.
• 2:16
  Speaker 1: I don't know. We've told people before you.
• 2:17
  Speaker 3: Do all the social media, right? Yes.
• 2:20
  Speaker 2: I think last week we talked about it because- Remember
• 2:22
  Speaker 2: we had that story. I was like, oh, how much
• 2:24
  Speaker 2: of this do you do?
• 2:24
  Speaker 1: Oh, yeah.
• 2:27
  Speaker 2: And then you asked me, oh, how much of this
• 2:29
  Speaker 2: do you do?
• 2:29
  Speaker 3: All of it. All of it.
• 2:33
  Speaker 5: Oh, my gosh.
• 2:34
  Speaker 1: All right. So listen, you know the drill. We're going
• 2:38
  Speaker 1: to tell some stories today about bad hires, bad interviews,
• 2:40
  Speaker 1: whatever it might be. But we want the stories to
• 2:44
  Speaker 1: be yours all the time. And so we need you
• 2:45
  Speaker 1: to submit the stories, do exactly what you're doing. Reach out,
• 2:48
  Speaker 1: go to our website, thebadhire.com. and complete a form that says, Hey,
• 2:52
  Speaker 1: I'm interested in being on the show or submitting a story.
• 2:57
  Speaker 1: We'll filter that through, figure out a way to get
• 3:00
  Speaker 1: either the story or you onto the show. And then
• 3:03
  Speaker 1: at the end of the year, when we're all done,
• 3:05
  Speaker 1: we're going to look back over all the stories and
• 3:07
  Speaker 1: we're going to pick the very best one. You know,
• 3:10
  Speaker 1: whether that be a like super sad story or fun, redeeming, whatever.
• 3:15
  Speaker 1: I think there's all kinds of stories that we hear.
• 3:18
  Speaker 1: And yeah, And then we'll give $ 10, 000 to the winner.
• 3:21
  Speaker 1: So I'm excited about that. And so $ 10, 000 could be yours.
• 3:25
  Speaker 1: Just have fun. Send us a story.
• 3:28
  Speaker 3: When does the contest end?
• 3:31
  Speaker 1: I think at the end of one year. So we'll
• 3:33
  Speaker 1: do it all the way through to the... Oh, okay.
• 3:37
  Speaker 2: We've got plenty of time, people. Please send them in.
• 3:39
  Speaker 3: Right.
• 3:45
  Speaker 1: Please.
• 3:46
  Speaker 2: Please send them in.
• 3:46
  Speaker 3: Send it in. Yeah. We're actually.
• 3:51
  Speaker 1: you know, if we can, well, we'll have another, we'll
• 3:53
  Speaker 1: have another segment video segment today with Sue. So we'll
• 3:56
  Speaker 1: see how that goes. All right.
• 3:57
  Speaker 3: We gotta, we gotta figure out how to be really
• 3:59
  Speaker 3: great at that, but I've.
• 4:00
  Speaker 1: Got a story here and I'll, so I'll kick it off.
• 4:03
  Speaker 1: We had an interview and then made an offer to
• 4:08
  Speaker 1: a young woman for an admin assistant job. Everything seemed great.
• 4:13
  Speaker 1: Then her background check comes back.
• 4:15
  Speaker 3: Oh, okay.
• 4:19
  Speaker 1: With two DUIs and an illegal substance conviction.
• 4:23
  Speaker 2: Dang. Dang it. It'd be like that, you know.
• 4:28
  Speaker 3: There it is. Yeah, for real.
• 4:30
  Speaker 2: Yeah.
• 4:31
  Speaker 1: Sometimes, well, we'll see what she had to, you know.
• 4:35
  Speaker 1: During the interview, I had told all the candidates there
• 4:40
  Speaker 1: will be a criminal and driving record check. Is there
• 4:43
  Speaker 1: anything I need to know?
• 4:45
  Speaker 3: Oh, I see. It's a deadly question.
• 4:47
  Speaker 1: Is there anything you need to know?
• 4:49
  Speaker 2: We get those stories a lot.
• 4:50
  Speaker 1: She looked me dead in the face.
• 4:52
  Speaker 3: And said, nope, nothing.
• 4:54
  Speaker 2: We get those stories a lot where people, where they're
• 4:57
  Speaker 2: in the interview, like, oh, like, we have to run this.
• 5:00
  Speaker 2: Is there anything I should know about? And every time
• 5:02
  Speaker 2: they're like, oh, no, you're good.
• 5:04
  Speaker 1: And then it comes back.
• 5:06
  Speaker 2: But then, like, it comes back, and it's always, like,
• 5:08
  Speaker 2: the most off-the-wall thing, too.
• 5:10
  Speaker 1: Right.
• 5:11
  Speaker 2: It's like, oh. arson charge or something or something crazy
• 5:15
  Speaker 2: like that one beforehand they're like oh no i'm good
• 5:18
  Speaker 2: i'm clean.
• 5:18
  Speaker 1: So she's asked is there anything we need to know
• 5:20
  Speaker 1: she looks her dead the face and says no nothing
• 5:23
  Speaker 1: yeah and then so hr calls her later to withdraw
• 5:26
  Speaker 1: the offer probably for two things right the d they
• 5:28
  Speaker 1: could probably look past the duis but the look at
• 5:31
  Speaker 1: them are straight in the face and line it's an issue.
• 5:33
  Speaker 2: Right tell the truth that might be a red flag yes.
• 5:37
  Speaker 1: Maybe it's a bigger red flag than the dui probably
• 5:40
  Speaker 1: So a little later, she calls back and leaves a
• 5:42
  Speaker 1: voicemail asking if there's anything she can do. HR tells me,
• 5:47
  Speaker 1: you need to come listen to this. So I go
• 5:48
  Speaker 1: into it. HR comes there and says, hey, you need
• 5:52
  Speaker 1: to come listen to this. I guess it's the voicemail.
• 5:54
  Speaker 1: So I go into their office. We hit play. This
• 5:58
  Speaker 1: is what happened. After 30 seconds of asking if there's
• 6:01
  Speaker 1: anything she can do, she thought she hung up the phone.
• 6:06
  Speaker 1: She did not. So then on the voicemail. was a
• 6:09
  Speaker 1: solid 10 minutes of her screaming at her dad. Her
• 6:13
  Speaker 1: dad was saying, what did you expect was going to
• 6:16
  Speaker 1: happen during the background check process? She's losing it and
• 6:22
  Speaker 1: screaming angrily. So it seemed to us like, you know,
• 6:26
  Speaker 1: like a dodged bullet for them anyway. So thank goodness
• 6:29
  Speaker 1: for background checks. That's so funny. Oh, I feel, don't
• 6:34
  Speaker 1: you feel bad.
• 6:34
  Speaker 3: For that dad?
• 6:36
  Speaker 4: Just, oh.
• 6:37
  Speaker 3: I don't know.
• 6:37
  Speaker 1: Just, you know, your daughter yelling at you. Just freaking out.
• 6:42
  Speaker 3: Do you think she would have got that job if
• 6:43
  Speaker 3: she was just honest?
• 6:45
  Speaker 1: I think there's a chance, right? I mean, I'm a
• 6:49
  Speaker 1: big believer in second chances. And I think most people,
• 6:52
  Speaker 1: if you give them some context and you can say,
• 6:54
  Speaker 1: you know, if she just started out with, yes, I
• 6:56
  Speaker 1: have two DUIs and a substance abuse. And that was
• 7:01
  Speaker 1: a terrible part of my life when I didn't have
• 7:03
  Speaker 1: my priorities together. And since then... Here's what I've done.
• 7:08
  Speaker 1: And so today I'm looking to, you know, take another
• 7:11
  Speaker 1: step forward.
• 7:12
  Speaker 3: I'm hoping you could.
• 7:12
  Speaker 1: Help me with that step.
• 7:13
  Speaker 2: I feel like it definitely would have helped her out
• 7:15
  Speaker 2: a lot if she was just honest.
• 7:16
  Speaker 1: Right. But as soon as, you know, so you're looking at,
• 7:20
  Speaker 1: is this going to, you ask, you look at that
• 7:23
  Speaker 1: on the background check report and you go, first thing
• 7:26
  Speaker 1: you do is go, is this going to be a problem?
• 7:28
  Speaker 1: And then you look and go, well, she lied about it.
• 7:30
  Speaker 3: Right.
• 7:32
  Speaker 1: It just, I mean, no context, didn't tell the story,
• 7:36
  Speaker 1: didn't try to, you know, shape it in any way.
• 7:39
  Speaker 1: And it's just hope they don't see it. That's not
• 7:42
  Speaker 1: really a good strategy.
• 7:43
  Speaker 2: I was just about to say, like, it also just
• 7:45
  Speaker 2: goes to show, like, there's a lot of people that, like,
• 7:48
  Speaker 2: don't know what will show up. If it will show
• 7:50
  Speaker 2: up or if it won't.
• 7:51
  Speaker 5: Right.
• 7:52
  Speaker 2: You know, like, they get the charge and they're like, oh,
• 7:53
  Speaker 2: they're not going to see that.
• 7:54
  Speaker 3: Like, it's gone now.
• 7:55
  Speaker 1: Yeah.
• 7:55
  Speaker 2: Like, whatever. But.
• 7:58
  Speaker 3: Well, key takeaways.
• 7:59
  Speaker 1: Yes.
• 8:00
  Speaker 3: Hang up the phone after a call and don't get
• 8:02
  Speaker 3: a dad.
• 8:03
  Speaker 2: Please make sure you hang up and also don't lie.
• 8:07
  Speaker 5: Oh, yeah.
• 8:09
  Speaker 1: She was probably so furious, you know, and just so
• 8:13
  Speaker 1: distraught over it. She's like, yeah, went out of her.
• 8:16
  Speaker 1: Didn't didn't it? I don't feel feel bad for her.
• 8:20
  Speaker 2: Yeah.
• 8:20
  Speaker 1: Good luck on the next one. Before we dive back
• 8:22
  Speaker 1: into the chaos on the bad hire. This episode is
• 8:25
  Speaker 1: brought to you by B-Checks. Hiring shouldn't feel like rolling
• 8:28
  Speaker 1: the dice. Background checks should come with great tech, seamless integration,
• 8:33
  Speaker 1: and customer service that delivers. That's B-Checks. Lightning-fast results, unmatched accuracy,
• 8:40
  Speaker 1: built-in fraud prevention. We help you hire the right people. Now,
• 8:45
  Speaker 1: B-Checks plugs into over 100 HRIS and ATS systems, so
• 8:50
  Speaker 1: your background checks run smooth, fast, and backed by top-level service.
• 8:55
  Speaker 1: Protect your team. Protect your reputation. Protect your sanity. Go
• 8:59
  Speaker 1: to bchex.io. That's B-C-H-E-X dot I-O. All right. So we
• 9:06
  Speaker 1: got a Riverside to react. Well, we've got a segment
• 9:09
  Speaker 1: here with, I think, Michael Smith.
• 9:13
  Speaker 3: Yeah.
• 9:14
  Speaker 1: Did an interview segment with Nathan. So let's take a look.
• 9:18
  Speaker 5: When I first came out of college, I went to
• 9:20
  Speaker 5: work at a Wall Street bank and this Wall Street bank,
• 9:23
  Speaker 5: they had a management training program. The idea was bring
• 9:26
  Speaker 5: you in, train you up and you'll manage, you know,
• 9:29
  Speaker 5: groups and stuff. And it's on the operation side, not
• 9:31
  Speaker 5: the glamorous. So we're down there working away in the
• 9:34
  Speaker 5: basement of the bank. they would put you in charge
• 9:37
  Speaker 5: of a group. So I had a group called Bond Redemption.
• 9:40
  Speaker 5: I had a staff of 35 people. And I mean,
• 9:43
  Speaker 5: these folks were just working, pounding away every day. Well,
• 9:47
  Speaker 5: I had this one young lady who just quit coming
• 9:50
  Speaker 5: to work. She was very nice when she'd been there,
• 9:52
  Speaker 5: but then she quit coming to work and I make
• 9:54
  Speaker 5: calls and all those kinds of things. Can't find her,
• 9:56
  Speaker 5: can't find her at all. The HR lady's like, here's
• 9:59
  Speaker 5: all the things you have to do. So I'm going
• 10:01
  Speaker 5: through an endless list of all these documents I have
• 10:03
  Speaker 5: to get together and things I have to document going forward.
• 10:06
  Speaker 1: I did all that.
• 10:07
  Speaker 5: I'm just sweating bullets because I'm like, I got to
• 10:10
  Speaker 5: get rid of this person. I'm going to destroy their life.
• 10:13
  Speaker 5: She actually came eventually. Long story short, I ended up
• 10:15
  Speaker 5: firing her. Fast forward to about six months later, I
• 10:18
  Speaker 5: was up at one of those branches and lo and behold,
• 10:21
  Speaker 5: behind the counter is the lady I had fired six
• 10:24
  Speaker 5: months earlier. I was nervous, but she came over to me,
• 10:27
  Speaker 5: gives me a big hug. Oh, you know, how you doing?
• 10:29
  Speaker 5: How's things? How are these people? Turns out she went
• 10:32
  Speaker 5: on a coke bender for about three weeks. You know,
• 10:35
  Speaker 5: she partied, partied, partied. She comes back to work, confesses
• 10:39
  Speaker 5: that that's what she was doing. The bank goes, not
• 10:41
  Speaker 5: a problem. What we're going to do is we're going
• 10:43
  Speaker 5: to put you in a rehab program. And then brought
• 10:45
  Speaker 5: her back, gave her the job at work, changed her life.
• 10:49
  Speaker 5: You know, meanwhile, I'm over here going, I've ruined this
• 10:54
  Speaker 5: person's life, you know. So it actually is probably the
• 10:58
  Speaker 5: best thing that ever happened to her, I guess.
• 11:00
  Speaker 1: Oh, my gosh.
• 11:01
  Speaker 2: It's actually a really good story.
• 11:03
  Speaker 3: It is a good story. I love it.
• 11:05
  Speaker 1: I love hearing great stories of redemption. And I love
• 11:10
  Speaker 1: how Michael is like, in there he said, I'm going
• 11:14
  Speaker 1: to ruin her life. And you're like, you know, when
• 11:16
  Speaker 1: you hear that, you're like, what is it? Is he like,
• 11:18
  Speaker 1: is he going after her?
• 11:19
  Speaker 2: Yeah.
• 11:19
  Speaker 3: Coming to work for him?
• 11:21
  Speaker 2: Sounds very ominous.
• 11:22
  Speaker 3: Yeah, it did. Really, it did.
• 11:25
  Speaker 1: But he's really saying.
• 11:26
  Speaker 5: Yeah.
• 11:26
  Speaker 1: It's like, oh, no, I don't really want to buy her.
• 11:29
  Speaker 3: I feel bad. I feel terrible.
• 11:31
  Speaker 4: Yeah.
• 11:32
  Speaker 3: What a good dude.
• 11:32
  Speaker 1: You know, he's like, she's making his life hard because he's,
• 11:36
  Speaker 1: you know, trying to manage the people and he's chasing
• 11:38
  Speaker 1: her around. And he's worried, you know, about her.
• 11:45
  Speaker 3: But what a good story.
• 11:45
  Speaker 1: And I love that about the bank, you know. Yeah. Some,
• 11:53
  Speaker 1: you know, HR guys. organizes a way to try to
• 11:56
  Speaker 1: intervene for people and, you know, some people are worse
• 12:00
  Speaker 1: than their bad, you know, some people are worse, everyone's worse,
• 12:03
  Speaker 1: everyone's better than their worst moments. Right. You know? And so,
• 12:08
  Speaker 1: I think that's very cool.
• 12:09
  Speaker 2: Yeah, that was a good one.
• 12:09
  Speaker 1: Great story of redemption, I think, and how a company
• 12:16
  Speaker 1: can actually be an advocate for an employee. I think
• 12:18
  Speaker 1: that's cool. Yeah. All right.
• 12:21
  Speaker 3: So, Emma, what's up? All right.
• 12:23
  Speaker 2: Yeah.
• 12:24
  Speaker 1: Word is you have a story today.
• 12:27
  Speaker 2: I have two.
• 12:28
  Speaker 3: Oh.
• 12:29
  Speaker 2: They're kind of short, though, so.
• 12:29
  Speaker 3: All right. I mean, whatever.
• 12:31
  Speaker 1: Okay.
• 12:32
  Speaker 2: Here's the first one. During an interview, I asked a
• 12:35
  Speaker 2: woman one of my favorite questions, tell me three things
• 12:38
  Speaker 2: that are out of your comfort zone. She thinks for
• 12:41
  Speaker 2: a second and goes, talking to people, using computers and phones,
• 12:46
  Speaker 2: and learning new things. Folks, this is a call center job.
• 12:52
  Speaker 2: You spend all day talking on the phone, all day
• 12:55
  Speaker 2: on a computer, and you're constantly learning new systems. She
• 12:59
  Speaker 2: knew exactly what the job was. We had talked about
• 13:01
  Speaker 2: it on the phone beforehand, before coming into the interview,
• 13:05
  Speaker 2: all of that. She also had zero experience in the
• 13:08
  Speaker 2: medical field, and this was a medical call center. So really, like,
• 13:13
  Speaker 2: double whammy there. So she already knew there would be
• 13:18
  Speaker 2: a steep learning curve. And at that point, I stopped
• 13:20
  Speaker 2: the interview and said, I don't want to waste any
• 13:22
  Speaker 2: more of your time or ours. And then I asked her,
• 13:26
  Speaker 2: why are you here? And she goes, it's required for unemployment.
• 13:30
  Speaker 2: So I told her, in our state, you don't actually
• 13:32
  Speaker 2: have to interview to meet that requirement. Please don't waste
• 13:35
  Speaker 2: people's time like this in the future. And that's that's
• 13:40
  Speaker 2: the end. That's the end of the story.
• 13:42
  Speaker 1: That's hilarious. That is that is like. Just a conundrum,
• 13:48
  Speaker 1: you're required to go, but they really don't want a job.
• 13:51
  Speaker 1: She's made up her mind clearly she didn't want to.
• 13:52
  Speaker 1: Or she's got to go regardless of who's going to
• 13:56
  Speaker 1: interview her. It's not what I want, but I have
• 13:59
  Speaker 1: to get an interview in.
• 14:01
  Speaker 3: Yeah.
• 14:02
  Speaker 2: I just think it's so funny when we get stories
• 14:05
  Speaker 2: like that of people that apply for the job and
• 14:08
  Speaker 2: they are completely not qualified for it at all or
• 14:13
  Speaker 2: don't like any of the requirements. requirements of what you
• 14:17
  Speaker 2: have to do for the job.
• 14:19
  Speaker 1: My question is how did she get there? She must
• 14:22
  Speaker 1: have written on her resume the perfect resume.
• 14:26
  Speaker 2: We read this story one time of this person that
• 14:28
  Speaker 2: applied for this one specific job of how they're scared
• 14:33
  Speaker 2: of the dark or something, but the job was for
• 14:35
  Speaker 2: a night security guard. It kind of reminded me of
• 14:42
  Speaker 2: that a little bit.
• 14:43
  Speaker 1: Emma's like the story malt.
• 14:45
  Speaker 5: Right.
• 14:46
  Speaker 1: Like she remembers every year. She's like, remember this story?
• 14:48
  Speaker 1: And I'm like, no, I don't remember that because we've
• 14:52
  Speaker 1: looked at so many. But she does. She remembers like
• 14:55
  Speaker 1: she's like got this like perfect memory.
• 14:57
  Speaker 3: All right.
• 14:59
  Speaker 1: So you had another one, don't you?
• 15:00
  Speaker 5: Yeah, I do.
• 15:01
  Speaker 3: Let's try it out. All right.
• 15:02
  Speaker 1: Here we go.
• 15:02
  Speaker 2: Years ago, I was overseeing admissions for a highly competitive
• 15:06
  Speaker 2: university department. We received an enormous number of applications for
• 15:10
  Speaker 2: very few spots. Every decision mattered and the process was
• 15:14
  Speaker 2: tightly controlled. One year, an assistant we had recently hired
• 15:17
  Speaker 2: was tasked with sending out acceptance emails. Somewhere along the way,
• 15:21
  Speaker 2: they accidentally filtered recipients by first name instead of acceptance status,
• 15:25
  Speaker 2: so every applicant named Kevin received an acceptance letter.
• 15:30
  Speaker 3: What?
• 15:31
  Speaker 2: Every applicant named Kevin received an acceptance letter because when
• 15:35
  Speaker 2: they sent out the emails, you can filter them by
• 15:39
  Speaker 2: different things, and they filtered it by first name instead
• 15:43
  Speaker 2: of the status of their acceptance. So if your name's
• 15:47
  Speaker 2: Kevin and you failed the thing, it turns out you
• 15:50
  Speaker 2: got accepted anyways because of this mistake made by the.
• 15:55
  Speaker 3: I'm.
• 15:55
  Speaker 2: Not sure, but since it was highly competitive, they had
• 15:58
  Speaker 2: a bunch of applicants. And so I'm assuming there was
• 16:01
  Speaker 2: quite a few Kevins. I don't know. It doesn't say.
• 16:04
  Speaker 2: I realized the mistake almost immediately after the email went out.
• 16:09
  Speaker 2: There was no recalling them. So I stepped in and
• 16:12
  Speaker 2: sent a follow-up explaining the error clarifying everyone's actual status,
• 16:16
  Speaker 2: and apologizing. Thankfully, all of the Kevins were incredibly understanding.
• 16:21
  Speaker 2: Some even responded with jokes. It was embarrassing, but it
• 16:29
  Speaker 2: turned into a teachable moment about systems, safeguards, and the
• 16:33
  Speaker 2: importance of double-checking before hitting send. Always check before you
• 16:38
  Speaker 2: hit send. I mean, there are worse things you could send.
• 16:42
  Speaker 3: Then accept it.
• 16:43
  Speaker 2: Yes. There are definitely worse things you could be sent.
• 16:45
  Speaker 1: My gut tells me there's already been a story. Sometime
• 16:48
  Speaker 1: we've told previously she's going through her database right now.
• 16:51
  Speaker 2: Oh, I already have one in my brain. So, yeah,
• 16:54
  Speaker 2: I just didn't know if you wanted me to bring it.
• 16:55
  Speaker 1: Who sent something that you don't have.
• 16:58
  Speaker 5: Yeah.
• 16:59
  Speaker 3: Or Kevin's.
• 17:00
  Speaker 2: I know.
• 17:01
  Speaker 1: I actually bet there's a ton of stories of.
• 17:05
  Speaker 2: There definitely are.
• 17:07
  Speaker 3: People who.
• 17:07
  Speaker 2: So sorry to all the Kevins everywhere.
• 17:11
  Speaker 3: All right, Cori. Thanks.
• 17:14
  Speaker 1: Good stuff.
• 17:16
  Speaker 3: About 35 years ago, I was training a brand new
• 17:19
  Speaker 3: midnight security officer at a large Hilton hotel. It was
• 17:23
  Speaker 3: his fourth night around 3 a.m., and I was walking
• 17:26
  Speaker 3: him through the fire alarm system. We were all at
• 17:28
  Speaker 3: the pool station, and I had it open to show
• 17:31
  Speaker 3: him how to replace a glass rod if it ever
• 17:34
  Speaker 3: got activated. I explained how the whole thing worked and
• 17:37
  Speaker 3: asked if he understood. He nodded. Oh, boy. Here's where
• 17:42
  Speaker 3: I messed up. I nodded back and tilted my head
• 17:45
  Speaker 3: toward the exposed switch, meaning, got it, not touch this.
• 17:50
  Speaker 3: But I didn't say a word. He looked confused, looked
• 17:53
  Speaker 3: at me again, and I nodded one more time. Gotta
• 17:56
  Speaker 3: stop nodding, man.
• 17:57
  Speaker 2: Why does he just nodding and not saying anything? Like,
• 18:02
  Speaker 2: you're the trainer.
• 18:05
  Speaker 3: So, next thing I know, he flips the switch, fire
• 18:07
  Speaker 3: alarm activated. My stomach dropped. I immediately... radioed the switchboard
• 18:12
  Speaker 3: to report a false alarm, but it didn't matter. The
• 18:15
  Speaker 3: system was hardwired to the fire department. Minutes later, five
• 18:20
  Speaker 3: fire trucks came screaming down the street, lights and sirens blazing.
• 18:26
  Speaker 3: I watched my trainee sheepishly explain to the fire captain
• 18:30
  Speaker 3: what happened, then led a full crew of firefighters to
• 18:35
  Speaker 3: the pool station. The captain told us he'd never seen
• 18:39
  Speaker 3: someone activate an alarm during training in over 30 years. Thankfully,
• 18:43
  Speaker 3: the system was too staged, so the hotel alarms never
• 18:47
  Speaker 3: sounded and the guests weren't evacuated, so I guess that's good.
• 18:52
  Speaker 3: Though plenty of the people asked about the fire trucks
• 18:54
  Speaker 3: the next morning. I didn't fire him, and in fact,
• 18:57
  Speaker 3: he stayed for years and eventually became director of security.
• 19:00
  Speaker 3: But from that night on, I learned a very important lesson.
• 19:05
  Speaker 3: When you're training someone, never communicate with nods near a
• 19:08
  Speaker 3: fire alarm.
• 19:09
  Speaker 2: I was just about to say, like, I wouldn't even
• 19:11
  Speaker 2: call that a bad hire. That's just bad on your part.
• 19:13
  Speaker 3: Yeah, really. You're a bad trainer, dude.
• 19:15
  Speaker 1: Tell him what to do. You guys, like, reach it
• 19:18
  Speaker 1: towards it.
• 19:19
  Speaker 3: He's like.
• 19:20
  Speaker 2: I'm sure the other guy was kind of confused. Like,
• 19:22
  Speaker 2: is he really telling me to pull the alarm? I'm
• 19:25
  Speaker 2: really confused right now. But also, he probably should have
• 19:27
  Speaker 2: spoke up and said, do you want me to pull
• 19:29
  Speaker 2: this or no? But, I mean, whatever.
• 19:31
  Speaker 3: You got to be careful what you do.
• 19:32
  Speaker 1: Two stoic dudes that are.
• 19:34
  Speaker 3: What's up? Just smile and wave. Just smile and wave, yeah.
• 19:40
  Speaker 1: Imagine you're the people inside, too. Fortunately, it didn't go
• 19:44
  Speaker 1: off through the whole building.
• 19:46
  Speaker 3: Oh, yeah.
• 19:46
  Speaker 1: But you're laying in bed and you look down, there's fire.
• 19:50
  Speaker 1: fire trucks down below your building. Oh, no. All these
• 19:52
  Speaker 1: firemen running around.
• 19:53
  Speaker 3: You're like.
• 19:55
  Speaker 2: Don't worry, guys. It's not even drill. It was literally
• 19:58
  Speaker 2: just an accident. Yeah.
• 20:01
  Speaker 1: I don't know. That would probably get me up.
• 20:04
  Speaker 3: That's funny.
• 20:05
  Speaker 1: It's a good story on.
• 20:08
  Speaker 3: Training, I guess, and Training, right?
• 20:11
  Speaker 2: Yeah.
• 20:12
  Speaker 3: Well, that's it for today.
• 20:13
  Speaker 1: So, you know, hey, thanks for listening to The Bad Hire.
• 20:15
  Speaker 1: We love it.
• 20:16
  Speaker 3: We love doing it. It's fun.
• 20:17
  Speaker 1: And we really love your stories. So send them in
• 20:21
  Speaker 1: to thebadhire.com. Get a chance to win $ 10, 000. Would be
• 20:27
  Speaker 1: really cool. And you'll get a chance to meet Corey.
• 20:30
  Speaker 1: When you fill out the form, he'll reach out to
• 20:32
  Speaker 1: you and schedule you to be on the show like
• 20:34
  Speaker 1: Michael was today. So we appreciate it.
• 20:36
  Speaker 4: All right.
• 20:37
  Speaker 1: Like, share. you know, repost, whatever you can do to
• 20:40
  Speaker 1: help us get the word out on the bad hire.
• 20:41
  Speaker 1: We would appreciate it.
• 20:42
  Speaker 3: We'll see you next time.
• 20:44
  Speaker 2: Bye.