3217: How Indeed.com Uses Research to Drive Strategic Action Across Teams
Why do so many businesses struggle to turn insight into impact? At the X4 Summit in Salt Lake City, I sat down with Adam Hagerman, UX Research Director at Indeed, for a refreshingly candid conversation about how his team has helped reshape the company's approach to research, collaboration, and decision-making. In a tech culture that values autonomy and individualism, aligning people around a shared understanding of user needs is no small feat—but it's exactly what Adam has been working on. In this episode, we unpack how Indeed built a shared research framework that breaks down silos, creates…
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