How to Lead with Head and Heart in the Age of AI / Birgit Geiberger / Ep. #249
This episode falls into a pattern that's hard to ignore...
I'm seeing a growing undercurrent of design leaders strongly advocating for a more sustainable approach toward work and life.
It is hard to separate this development from the rise of AI, which is shaping many aspects of our lives and turning what we know upside down. Sure, there's always been a push to do more, and preferably faster and cheaper, but now with AI, it feels like the volume knob has been turned to 11.
Of course, this has a significant impact on us as service design professionals. The "productivity" pressure is rising for…
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