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Why SEPTA is Updating its Key System

SEPTA is updating the Key system. Those are the electronic “smart cards” that replaced tokens and paper passes. But, that initial rollout took years and ran into tons of problems along the way. Host Trenae Nuri speaks with Jordan Levy, general assignment reporter for Billy Penn, about what we can learn from past transit mistakes and what riders want.

Read Jordan’s full story here.

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The skinny

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