Ep #21 I Hamei Hamedi, From Restaurant Owner With Mini Donkeys, to Autonomous Delivery
Before Autolane, Hamei spent 15 years in hospitality and ran his own restaurant. In this episode he talks about what delivery apps did to restaurant margins, how COVID changed what customers expect, and why autonomous delivery gives operators, big and small, control of the last 50 feet again.
He also covers why people skills still matter most, the time autonomy frees up for operators, and advice for owners weighing new tech. Plus celebrity visits, favorite shift meals, and why a cold burrito can ruin the experience.
The skinny
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