Service Architecture: Design a Compliant, High‑Margin Menu of Non‑Medical Care
This 25‑minute Executive Roundtable gives new home care CEOs a practical blueprint for designing the service menu that determines whether your agency survives month six — or runs out of cash. Daniel, Claire, and Sophia break down why a thoughtful service architecture (clear packages, time-and-task boundaries, and compliant add‑ons) is the single biggest operational lever for margin protection, caregiver scheduling efficiency, and audit resilience. You’ll hear how Scott McKenzie’s experience across HCAB’s 531+ licensed agency launches shaped a one‑page checklist agencies use to define 3 launch…
The skinny
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