Latest / We Are For Good Podcast - The Podcast for Nonprofits / 457. 4 Fundraising Tips to Transform Your Fundraising - Mallory Erickson
Transcript
- 0:01Speaker 1: Hey, I'm John.
- 0:02Speaker 2: And I'm Becky.
- 0:03Speaker 1: And this is the we Are For Good podcast.
- 0:06Speaker 2: Nonprofits are faced with more challenges to accomplish their missions and the growing pressure to do more, raise more and be more for the causes that improve our world.
- 0:15Speaker 1: We're here to learn with you from some of the best in the industry, bringing the most innovative ideas, inspirational stories, all to create an impact uprising.
- 0:23Speaker 2: So welcome to the Good Community.
- 0:25Speaker 2: We're nonprofit professionals, philanthropists, world changers and rabid fans who are striving to bring a little more goodness into the world.
- 0:34Speaker 1: So let's get started.
- 0:35Speaker 1: Hey Becky, what's happening?
- 0:38Speaker 2: Just here to talk about one of my most favorite people ever that's on the podcast today Mallory Erickson.
- 0:44Speaker 1: I know Every time that Mallory comes in, we're just like it's our phone, a friend.
- 0:48Speaker 1: I always call her our phone, a friend moment, because I want to know what Mallory is thinking.
- 0:52Speaker 2: I remember when we first lifted this conversation it was our first time to meet Mallory and I was still in major gift officer recovery mode like coming out of 20 years of thinking I had to operate in a certain way to close gifts.
- 1:08Speaker 2: And Mallory comes into our house in straight schools us, yeah, like in the best of ways.
- 1:15Speaker 1: She comes at fundraising with a completely different lens.
- 1:17Speaker 1: She has this unique ability to combine the technical aspects of how to be a brilliant fundraiser, but pairs it with coaching and pairs it with addressing how do we address, actually, the root fears and the discomforts around asking for money or talking about money?
- 1:31Speaker 1: And she's just got this secret sauce that we believe will transform your fundraising plan.
- 1:35Speaker 1: Whether you are new to this or whether you are seasoned, there is something here for you.
- 1:39Speaker 2: And I just think we are kind of winding down the summer of evolution, which has been so good for us, for this community, I think, for the sector, and we have heard from so many of you who have just kind of virtually raised your hands and said I really want to lean in to doing this work differently.
- 1:58Speaker 2: I am committed to growing myself and I know that by growing myself, I'm going to grow my mission, my organization, and so we really wanted to lift this episode, because Mal's sharing these four fundraising tips that are going to transform your fundraising and just hold on to your rear ends, folks, because these are disruptive and all of it is shared through the glimpse of this Power Partners formula that she's uniquely crafted and y'all, this is the only fundraising course that we've seen that's designed to make fundraising simple and easy and it takes care of you and, my gosh, it works.
- 2:33Speaker 2: And so we had to hold court for an entire episode to talk about it.
- 2:37Speaker 1: Yep.
- 2:37Speaker 1: And here's the serendipitous thing Mallory's Power Partners formula is only open at certain times of the year, and this happens to be one of those times, and so we wanted to encourage you because, like we said, we've seen people in the community go through this program and be transformed, and we want to offer that same idea to you, so to discover everything and even watch a webinar with Mallory, to really give you an introduction and start to equip you with value that you're going to find in this course.
- 3:01Speaker 1: Head to weareforgoodcom slash Power Partners.
- 3:04Speaker 1: So very simple weareforgoodcom slash Power Partners and we are going to get you hooked up with all the resources and confidence you need to really finish out this year really strongly.
- 3:13Speaker 2: So learn more.
- 3:14Speaker 2: Check out the link John referenced.
- 3:16Speaker 2: It's weareforgoodcom backslash Power Partners.
- 3:19Speaker 2: And after that effusive intro, we are so excited to say hi, mallory, welcome to the we Are For Good podcast.
- 3:26Speaker 2: We are so glad you're here.
- 3:29Speaker 3: Oh, thank you so much for having me.
- 3:31Speaker 3: I am thrilled to be here and love you guys and geek out on you guys just as much, so I'm glad that the feeling is mutual.
- 3:38Speaker 2: It's just a big old love fest here, so kind of give our listeners a little bit of background into your career journey, your work and what led you to where you are today.
- 3:46Speaker 3: Yeah, so I have been in the nonprofit sector my entire career.
- 3:50Speaker 3: I have done sort of every job in nonprofit you could imagine I joke other than tech.
- 3:55Speaker 3: So you know I've been a program director, managing director, executive director, you know, worked in a number of sort of grassroots roles and once I started to move my way up in the nonprofit sector, fundraising expectations came with the territory, as many of us know so well.
- 4:13Speaker 3: And if you had asked me when I was an executive director what my least favorite part of my job was, I would have without a doubt said fundraising.
- 4:22Speaker 3: And that's because, yeah, which I think I hear all the time, right, everyone's just kind of nodding.
- 4:29Speaker 3: So you know I and that was because I was sent to sort of all the traditional fundraising trainings like here's how you have a major donor meeting and here's how you send this corporate sponsorship email and here's how you do this thing.
- 4:42Speaker 3: And so nobody really talked to me about the underlying discomfort that came from asking for money and and building relationships around money and just the vulnerability that exists in with money in general.
- 4:56Speaker 3: And I went through an executive coach training program, which at the time was not connected to my fundraising at all, and I went through that training, all these tools and tricks, and just built this tremendous awareness that I didn't have before and it completely changed my fundraising.
- 5:14Speaker 3: I mean, I I took an organization from a million dollar or under a million dollars to 3.5 really quickly with these tools that I sort of built out and adopted from that executive coach training program.
- 5:28Speaker 3: And what I found when I started to talk to other fundraisers about, oh my gosh, I feel like I found this secret to fundraising that like nobody's talking about.
- 5:36Speaker 3: You know, most people are like oh my gosh, like tell me about it, I want that too.
- 5:41Speaker 3: Some people are like whoa, you're kind of taboo, you're going to talk about the elephant in the room, yay, I love it.
- 5:47Speaker 3: I'm like, yes, I am, because we need to talk about these things, because we've been sort of trapped in this old school way of thinking about fundraising and philanthropy.
- 5:58Speaker 3: That's not serving us as fundraisers, that's not serving our donors, and there's actually a totally different way to do this, where we're embodied and empowered and connected and joyful.
- 6:08Speaker 3: And so I launched my practice to support leaders who want to fundraise that way and I've worked with over.
- 6:18Speaker 3: You know I've worked with over 1000 fundraisers in the last year in some capacity.
- 6:24Speaker 3: Through my courses.
- 6:24Speaker 3: I've coached 23 organizations one on one.
- 6:27Speaker 3: All of them see the same results when they take this step back and they do this work and I'm just so, I'm so inspired by them every single day and so grateful to call this my job.
- 6:40Speaker 1: Can you see why we think Mallory is a complete powerhouse, right, I mean, she is fully in the fundraising is an art, and that's what I love.
- 6:48Speaker 1: I know and it's like you don't you don't turn away the science aspect, but the art, the mindset, all of that is just threaded through your approach and I just love that so much because we aren't just beings that just show up and fundraise and then go home Like we're complex people and we're trying to overcome our own fears in our roles and our jobs and a changing landscape, and so I love that you just lead us through that and can't wait to dive into some of your hacks today.
- 7:12Speaker 1: Let's start by getting into mindset.
- 7:15Speaker 1: If you're okay with that first, will you talk us through you know what are some of the ways that you coach your clients through your coaching or your one on one practice of how do you get in the right mindset to be a more effective fundraiser?
- 7:30Speaker 3: So you know, it's so interesting because I feel like when we say the word mindset, we maybe get that little like eye roll because people are right, like I even had someone on a podcast once sort of say, like, but don't talk about mindset.
- 7:45Speaker 3: And you know people, people have sort of heard enough about mindset and I'm like no, what they've heard enough of is think positive, feel positive, manifest your money Right, like that's, that's what we've heard enough of, because what that doesn't tell us is how to actually shift our mindset.
- 8:04Speaker 3: Like, if you're feeling defeated as a fundraiser, if you're feeling overwhelmed or burned out and someone tells you to think, think positive, you're like what?
- 8:12Speaker 3: Like you can't connect with that energy, right?
- 8:15Speaker 3: So the very first thing I'm doing with my clients around mindset is awareness, like, where are you?
- 8:22Speaker 3: How are you showing up?
- 8:23Speaker 3: You know I say a lot to my clients like everyone is walking around this world with colored glasses on right pink glasses or blue glasses but we don't even know that we're wearing glasses right, that we're seeing this world through perceptions and beliefs that we're holding and we're driving meaning and stories from all those things.
- 8:42Speaker 3: And they are, they are creating our entire experience as fundraisers.
- 8:48Speaker 3: But until we know what color glasses we're wearing, we can't do any of the other work Right.
- 8:53Speaker 3: So that's my, my very first thing around.
- 8:55Speaker 3: Mindset is all about awareness.
- 8:57Speaker 3: How are you showing up?
- 8:58Speaker 3: What's feeling sticky, what's feeling good, what you know what?
- 9:02Speaker 3: What are moments where you're in flow?
- 9:04Speaker 3: Where are moments where you're feeling really stuck?
- 9:06Speaker 3: I do a lot of value work with my clients, one on one, to really identify, like when things aren't feeling good, there's a reason things aren't feeling good, right, and it can be challenging to navigate that water, especially alone.
- 9:19Speaker 3: You know I have a lot of tools around like what's the difference between fear or gut?
- 9:25Speaker 3: So you know people will tell me all the time I was going to reach out to this donor but I just had this intuition that it was the wrong time and I was like, well, is that intuition or was it fear?
- 9:39Speaker 3: And they're always like I don't know they actually feel really good.
- 9:43Speaker 2: Now there's like a therapist too.
- 9:45Speaker 2: I love it, is it?
- 9:46Speaker 1: woo woo, or is it something?
- 9:49Speaker 3: So there's all these really complicated emotions that are so totally normal and we have to start there because everything builds on that.
- 9:58Speaker 3: I do not care if you have the shiniest, cleanest, most perfect CRM system.
- 10:03Speaker 3: If you do not know what color glasses you are wearing, you are not showing up as your best fundraising self.
- 10:10Speaker 2: I love this conversation so much because it reminds me of the first time I ever watched and listened to Brene Brown's TED Talk, which is one of the most transformative speeches I've ever seen.
- 10:22Speaker 2: And what she says is completely aligning with you, which is why have we tamp down vulnerability for so long?
- 10:31Speaker 2: Why have we not again embrace the art of fundraising?
- 10:36Speaker 2: Fundraising we have kind of put that aside in a drawer because we are kind of been prone and wired to know that we need to be apolitical.
- 10:47Speaker 2: We can't go into those emotional spaces.
- 10:50Speaker 2: But what if that was our superpower?
- 10:53Speaker 2: What if tapping into that changed everything?
- 10:57Speaker 2: What if that elevated the game?
- 10:59Speaker 2: And we're seeing that over and over again that if you can tap into again that awareness mindset, if you can understand what glasses you're wearing, if you're willing and brave enough to open up that drawer and go there, I really think your mission is going to take off.
- 11:17Speaker 2: So yes, basically, that was a really long-winded way to say yes, I'm drinking your Kool-Aid.
- 11:22Speaker 2: Keep going.
- 11:24Speaker 3: I'm covered in goosebumps actually, as you were saying that, because I think that is the fundraising Like.
- 11:30Speaker 3: The fundraising superpower is vulnerability and authenticity.
- 11:35Speaker 3: And so people say all the time, like with mindset stuff, what I find with almost every single person I work with I actually don't think I can think of a single person this hasn't come up is perfectionism.
- 11:47Speaker 3: And so it's like and we are all so familiar with perfectionism Anyone who's been in the nonprofit sector worked their way up or is a fundraiser.
- 11:56Speaker 3: But here's the thing perfectionism is dangerous for so many reasons.
- 12:00Speaker 3: It's dangerous because it paralyzes us.
- 12:02Speaker 3: It's dangerous because it keeps us in a state of sort of like inaction and hyper-analysis and focusing on the wrong things.
- 12:10Speaker 3: But the reason why it's so dangerous in fundraising is because it's in direct conflict with the most important superpower, which is authenticity, and because perfectionism perfection is an illusion.
- 12:23Speaker 3: You cannot be authentic and perfect.
- 12:25Speaker 3: It is impossible.
- 12:27Speaker 3: So that's your choice.
- 12:28Speaker 3: You can either be an authentic fundraiser or a perfect fundraiser.
- 12:32Speaker 3: You'll never actually be perfect because that's not real and I need you to be authentic, so I need you to make that choice every single day.
- 12:39Speaker 2: We just got permission to not be perfect Absolutely.
- 12:43Speaker 1: Great we talk about this too is that donors are savvy enough.
- 12:46Speaker 1: If it's this perfect exoskeleton, they're going to think what's up?
- 12:50Speaker 1: You've got to have vulnerability and people want to see that, to understand the needs and understand where the gaps are.
- 12:56Speaker 1: But you can't just paint a perfect picture of everything all the time.
- 12:59Speaker 2: If you go to Amazon and something has five stars and 105 star rating and no negative reviews, your little bells go off and it's like something is not right here.
- 13:12Speaker 2: Nothing can be this perfect, so I think that's a great suggestion.
- 13:17Speaker 3: I had a donor tell me once that or ask me about mistakes I had made.
- 13:22Speaker 3: And he was like I want to hear about your worst mistakes.
- 13:25Speaker 3: And I was like OK, and I started to talk to him about some of the things and I just said to him I said, can I just ask, why are you asking me this?
- 13:33Speaker 3: Like what are you Like?
- 13:34Speaker 3: What do you want it?
- 13:36Speaker 3: What are you really waiting to hear?
- 13:37Speaker 3: And he was like I just want to make sure you've made enough mistakes before I invest in you, because I don't want to pay for them.
- 13:45Speaker 3: So I want to see how good your mistakes have been.
- 13:48Speaker 3: I want to know that you have fallen flat and gotten up.
- 13:50Speaker 3: I want to see under the cover, because that tells me a lot about where you are today.
- 13:55Speaker 3: And I was like, wow, ok, even another reason to just be more honest and open and transparent with our funders.
- 14:04Speaker 2: We're going to need his name and phone number because we would like to have him on the podcast later on.
- 14:09Speaker 1: OK, awesome, let's dive in to goal setting.
- 14:12Speaker 1: This is one of your superpowers too.
- 14:14Speaker 1: I'd love to hear your take on how we can leverage that to transform fundraising.
- 14:53Speaker 3: Yeah.
- 14:53Speaker 3: So I was thinking about this before we got on the call, like what do I want people to really think of when their goal is setting for 2021?
- 15:02Speaker 3: And I'll tell you, the way that I think about goal setting in fundraising is I set a conservative budget goal and an audacious fundraising goal.
- 15:13Speaker 3: So I always want my budget goal to be aligned with spending Right.
- 15:18Speaker 3: And the last thing I ever want, as a fundraiser or someone who's sort of signing off on someone's fundraising budget for it to be overinflated, particularly right now, right, when there is a lot of economic uncertainty, when donor you know, funder priorities are shifting in response to COVID, right, there's just a lot of real stuff going on.
- 15:37Speaker 3: So you know, I always recommend that that side of things remains, you know, responsibly conservative.
- 15:45Speaker 3: But I also always set a different fundraising goal and that is the goal that I work with my clients around, right.
- 15:55Speaker 3: So that's our North Star, that's the number that we're driving towards and it's audacious always.
- 16:02Speaker 3: And what I see happen with clients around that is that you know they forget the budget goal eventually because that's really just for the sort of operating side of things.
- 16:12Speaker 3: So their North Star is this audacious fundraising goal and no matter where we land, we max out our fundraising capacity by having and I don't mean time right, I mean inner capacity, by setting that audacious fundraising goal.
- 16:30Speaker 3: And the reason I watch organizations not want to do that like where I see a lot of resistance around setting big goals like that is that they're afraid they won't get it right, they might not hit it.
- 16:43Speaker 2: Oh, fear again I hear, fear not.
- 16:45Speaker 2: Gut, I'm with you Right, exactly.
- 16:48Speaker 3: So it's like okay.
- 16:49Speaker 3: So if the only risk, if the only risk to setting that audacious goal is that you might feel bad for a second, can we handle it?
- 16:58Speaker 3: Can we just like, can we just commit to ourselves that, like we're going to stand up for ourselves, we are going to have our own back, we're going to just make it okay, but we're going to know that our trying to get there is the best possible path forward and then just manage if we don't reach it, which is okay.
- 17:17Speaker 3: And so I think about goal setting really differently.
- 17:21Speaker 3: I think, people, I'm all about smart goals when it comes to, like, weekly deliverables, monthly deliverables and things like that.
- 17:29Speaker 3: But I really believe in an audacious North Star, because the way your mind works when you're thinking big, the creativity you have around fundraising, the guts you muster are always better.
- 17:43Speaker 1: Okay, I love that, and I'm also thinking of KCKStorm.
- 17:45Speaker 1: Reach to the moon and you're going to land somewhere among the stars, right?
- 17:49Speaker 2: Oh my gosh, where's the, where's the dad joke?
- 17:52Speaker 1: I know, I know it's so bad.
- 17:54Speaker 1: But it's just so good.
- 17:55Speaker 1: I mean, I think we're very much the same way in in how we approach goals, but why not?
- 18:01Speaker 1: You know we keep talking about this with abundance.
- 18:03Speaker 1: Our missions absolutely demand us to dream big, and we need to be in that space, because we limit our own donors.
- 18:11Speaker 1: In that capacity too, we limit what we think people are possible of because we don't even float it.
- 18:16Speaker 1: You know we didn't even put it out there, and so I love that you're challenging your clients and to lean into that, because we are our own worst enemy at that.
- 18:23Speaker 1: You know it shouldn't be a goal that you know you can hop over.
- 18:25Speaker 1: Who is engaged by that anyway?
- 18:27Speaker 1: You know it's.
- 18:28Speaker 1: It needs to have something that makes you a little uncomfortable.
- 18:31Speaker 2: And I have to tell you, if I'm a board member of an organization who tells me at the on the front end look, we're going to have a crazy goal and this is not something that we want you to hold our feet to the fire and say, you know that there's going to be punitive damages or shame or whatever associated with that.
- 18:51Speaker 2: We just need your support and we need you to have our backs because we're going to go for it.
- 18:56Speaker 2: There is no board member in history that is going to say no, I'm not okay with that.
- 19:02Speaker 2: Like they're going to say you, go for it.
- 19:04Speaker 2: We are going to give you the, the launch pad to be able to go and do that and if you get it, what a celebration that is.
- 19:13Speaker 2: And I can just think that if you're someone who's letting go of this perfectionism, it's okay.
- 19:18Speaker 2: You know, it's okay to kind of reach for that.
- 19:20Speaker 2: So that's a really good tip there.
- 19:22Speaker 2: So our third tip that you want to dive into is power partner focus right.
- 19:31Speaker 1: And I love.
- 19:31Speaker 1: I am too.
- 19:32Speaker 2: Because Mallory has had a power partner class.
- 19:36Speaker 2: That just seems so game changing and I love how you are bringing this to the community, so go for it.
- 19:42Speaker 3: Yeah.
- 19:42Speaker 3: So I have spent years thinking about what the difference is between those fundraising meetings that feel like life changing, you know, the ones we've all sat down and we've been there for three hours and it's like where did the time go?
- 20:00Speaker 3: And there's so much connection and I mean, gosh, I have had, I had major donors at my wedding.
- 20:05Speaker 3: You know, like they're like, right, I mean, I had, I did, you know, and.
- 20:10Speaker 3: And so it's like we all know the difference between those and the meetings that just feel like I don't even know the words, right, they're just like I call them sticky right, like it kind of feels like you're bumping into a bunch of stuff and it didn't really feel good, and you're probably sitting down at that meeting because somebody made an introduction and that person's doing a favor for you, you know, for their friend, right.
- 20:35Speaker 3: And so the difference between those things is power partners, not power partners, and that all comes down to alignment, right?
- 20:44Speaker 3: So what I really focus on with my clients and what I'm coming out with in 2021 is this power partner formula, which is basically like what I've been doing one-on-one with my clients.
- 20:53Speaker 3: I've turned it into a self-guided course to help people move through my entire process of how do you identify from the get-go that somebody is a power partner and then how do you reach out to them, recognizing that power partnership.
- 21:09Speaker 3: You know, so often I think we were talking about this the other day when we're sending like engagement emails or asking someone to meet with us, we really make it all about us and we are like you know, we wear, we have my pink glasses on and I'm doing this cool thing over here and I'm gonna tell you all about that cool thing and how you should care about that cool thing, the way that I care about that cool thing, because you should just care about it the same way that I do, right, and so you should wanna fund it right.
- 21:38Speaker 3: And we don't ever take a step back and be like, okay, so this is that power partners want the same end goal, but potentially for different reasons.
- 21:49Speaker 3: So not only do we learn to identify who they are, identify their underlying sort of I don't want the word motives doesn't have the best connotation to me but inspiration, right, they're like underlying inspiration for the outcomes that you want and then we learn how to connect with them based on those, based on that inspiration, and build a partnership around that.
- 22:15Speaker 3: So I say, like I sort of gave you the example of the email that I see most people sending right, which is like hi, I'm the executive director of da-da-da.
- 22:26Speaker 3: We do blah-blah-blah, we are having this event about da-da-da-da-da, we'd love to invite you to sponsor.
- 22:33Speaker 3: Let me know when you can talk about it, right?
- 22:36Speaker 3: That's sort of like the typical email.
- 22:37Speaker 3: A Power Partner email sounds really different, right?
- 22:41Speaker 3: So a Power Partner email sounds a lot more like this.
- 22:43Speaker 3: Like hey, annie, I just saw that over at you know insert company, you guys launched an initiative focused on da-da-da-da-da.
- 22:54Speaker 3: I am so inspired by blank's commitment to blank and I really think that over here at Insert, my Nonprofit, there could be some cool strategic partnership opportunities to elevate your mission.
- 23:08Speaker 3: We focus on da-da-da-da-da and it's really clear that we both care about blank.
- 23:14Speaker 3: I would love to have a quick conversation about this.
- 23:17Speaker 3: Do you have 20 minutes to get on the phone next week, right?
- 23:19Speaker 3: Something like that.
- 23:20Speaker 3: So what you?
- 23:21Speaker 3: I just ran through that really quickly.
- 23:23Speaker 3: That's not actually the template you get inside Power Partners.
- 23:25Speaker 3: It's a little bit more robust.
- 23:26Speaker 3: Da-da-da-da is not in there, but what I?
- 23:29Speaker 3: The point of that is what you can tell in the difference there is that.
- 23:33Speaker 3: The second email, the Power Partner email is all about the Power Partner.
- 23:37Speaker 1: Right, I noticed that your example is like we, we, we, we, we, but it's more about the person, the other person.
- 23:43Speaker 3: Yeah, it's like here's what I see in what your company is trying to do and I love it.
- 23:49Speaker 3: And I love it because we're trying to do something similar over here and I wanna see how powerful we could be together in achieving blank right.
- 24:00Speaker 3: So it's like what a different feel, how different someone is gonna show up to that meeting than they would.
- 24:06Speaker 3: If it's like, hey, we're having this event, we are looking for corporate sponsors.
- 24:10Speaker 3: Would you be willing to have a conversation about sponsoring our event for $5,000?
- 24:14Speaker 3: Like which meeting do you wanna go to?
- 24:16Speaker 2: This is exactly what I remember Bridget Zorn.
- 24:19Speaker 2: We had her on, you know, back in season one, and she's talking about how you align your values, you know, with your donors, whether that's a corporate donor or an individual, the foundation, I mean.
- 24:31Speaker 2: There is a much different approach to saying I think we have alignment in what we believe and the things that we value.
- 24:38Speaker 2: If you're interested in learning more about it, let's have a conversation, and to me, there is no hint of solicitation in that.
- 24:47Speaker 2: It's definitely about partnership.
- 24:50Speaker 2: What you've just said is so groundbreaking.
- 24:52Speaker 2: I hope everybody took notes right there, because that was a really, really good tip.
- 24:55Speaker 2: Okay, so we're moving into tip number four, which is shifting the culture of our organizations and not fearing the inevitable no's.
- 25:07Speaker 2: I can't wait for you to dive into this.
- 25:09Speaker 2: Go for it.
- 25:11Speaker 3: So okay, so we gosh.
- 25:14Speaker 3: This relates to like everything that we've talked about basically up to this point.
- 25:18Speaker 3: So this relates to the mindset work, right?
- 25:21Speaker 3: Because one of the things, one of the reasons why I realized that I wanted to work with fundraisers is because I actually started coaching women and just doing sort of like more general life career coaching, and what I found was like sort of what you were saying around, brené Brown, right, like how does vulnerability trigger all of this, all of our stuff, right?
- 25:45Speaker 3: And so what I realized in doing that at the same time as I was fundraising is, wow, like fundraising triggers all of our stuff because it's vulnerable.
- 25:55Speaker 3: And I work with a lot of clients honestly, where, like, I feel like I've worked through a lot of my self-worth stuff, but here it comes rearing its ugly head around fundraising and I can't break the cycle now again, like I did before in my whatever component of my life.
- 26:14Speaker 3: And so there's this culture in nonprofits and I think part of this is because of the stigma we honestly deal with in nonprofits.
- 26:24Speaker 3: Where we are, many of us have dealt with people sort of questioning the efficiency of our organizations or questioning our competence as professionals, and so we launch ourselves out on the defense, right, like with the perfectionism you know, and then we internalize it into our organizational culture too, and what that does is it doesn't create space for people to deal with rejection safely, and fundraising is inherently involves rejection.
- 26:57Speaker 3: So you've now created this environment that's unsafe for your fundraisers, and so what that means is they're never gonna push a boundary and they're leaving money on the table.
- 27:09Speaker 3: You know, I tell my clients all the time I do not care how many yeses you got this month, that number means nothing to me.
- 27:18Speaker 3: Tell me how many no's you got.
- 27:20Speaker 3: And inside Power Partners, I actually have a no challenge because I want people to get comfortable hearing no, because the only way, the only way to move through that, particularly if you have a culture that isn't allowing you to sort of talk about these things or talk about the discomfort, or talk about the vulnerability, is to survive it.
- 27:42Speaker 3: Right, like with all of these things that bring up our deepest self-critics, our deepest, our deepest, grand Lunt Lunds, I said to a client the other day.
- 27:50Speaker 3: I said, I said you know, I don't know, I don't want to like overstep here, but like what you're kind of describing to me sounds like you feel like you might die, like if that, like that, like the level of stress and feel over that meeting.
- 28:04Speaker 3: And she was like that is how I feel, like it's not like I think I'm going to die, but it feels like that, right.
- 28:11Speaker 3: So it's like these, the fears, that the level of fear that people hold, walking into these donor meetings, like they are just walking off the ledge into a dark abyss, right.
- 28:22Speaker 3: And I said to her, I said she was like that's why I feel every time I'm, I'm, you know, going into a donor meeting because I don't know what they're going to say.
- 28:30Speaker 3: And so I said to her, I said, okay, so what if I told you, alice, that next year you were going to have 104 donor meetings and 56 of those people were going to say no and the rest of them were going to say yes?
- 28:46Speaker 3: How would that feel like?
- 28:48Speaker 3: How would that feel different?
- 28:49Speaker 3: And she was like, oh my God, it would feel completely different.
- 28:53Speaker 3: And so what I realized is that it's actually not the know that people are afraid of, it's the story that they caused the note, right, it's the.
- 29:05Speaker 3: It's the fear that something they did caused the no.
- 29:10Speaker 3: And so that's perfectionism, right, that's insecurity, that's our gremlin, that's our self critic, all those things which so many of us, myself included, knows so well, right, so okay.
- 29:22Speaker 3: So that means that you are not in in a culture, you haven't created, an organizational culture that creates safety and expectation around the no right that, like that's just a part of what this is.
- 29:37Speaker 3: And so when I think about you know how do you change you know organizational culture within fundraising teams, you know one track and celebrate those knows.
- 29:45Speaker 3: That means that your fundraisers are pushing their limits.
- 29:48Speaker 3: If they have 100% yeses, they are doing something wrong.
- 29:52Speaker 3: Like that is the worst sign to me they're doing something wrong and probably asking too low if they're getting all of those.
- 29:59Speaker 3: Absolutely absolutely right there.
- 30:02Speaker 3: Leaving money on the table, like what you were saying before.
- 30:05Speaker 3: Like when we under, you know, when we under shoot with our donors, when our goals are too small, then we make our donor goals too small.
- 30:12Speaker 3: And all of that is built on fear of the people or the yes but or whatever.
- 30:17Speaker 3: And the reason we're really afraid of those things is because we're afraid of the stories that accompany those things.
- 30:24Speaker 3: You know, people say no to me all the time, but I don't attribute anything to that and what I say when a donor says no to me, my true feeling and what I say is I really hope you find an organization that you feel inspired and enlivened by and I really hope for them.
- 30:45Speaker 3: Like, if it's not my organization, no problem.
- 30:48Speaker 3: Like I hope they really find what is meaningful to them and I really feel that way and I say that to them.
- 30:55Speaker 3: And so it's like there, no isn't personal, but it's so easy for us to go right into those stories of that donor didn't like me, I said something wrong, I asked too early.
- 31:04Speaker 3: Like I think the whole like waiting 12 to 18 months around a major donor thing is a total farce.
- 31:09Speaker 3: I think the only reason we create that.
- 31:12Speaker 3: Are you ready?
- 31:13Speaker 3: Yes, I think the only reason we do that is because, if a donor is still meeting with us after 12 months of meetings that don't involve an ask, we have finally convinced ourselves that they're going to say yes.
- 31:25Speaker 3: I think that's it.
- 31:26Speaker 3: I think that's the whole thing.
- 31:28Speaker 3: We've built an entire culture around this weight to satisfy our fear of them saying no.
- 31:37Speaker 2: I just feel like this is a masterclass and everything that you taught in fundraising could possibly not be.
- 31:44Speaker 2: Not everything be wrong because the power.
- 31:48Speaker 2: Can you imagine the shift in a culture if your executive director came to you and said you got to know and that, bravo.
- 31:57Speaker 2: Can you imagine the shift of?
- 31:59Speaker 2: I saw you push yourself on this one.
- 32:02Speaker 2: I saw how hard you cultivated this donor.
- 32:05Speaker 2: I saw that, you know, it just wasn't in the cards and we get that.
- 32:10Speaker 2: I mean the whole time you've been talking.
- 32:11Speaker 2: I go back in my mind to the time where we're setting budgets as a major gift officer and saying for the year I think you know, with this donor, I think this could be a high level.
- 32:23Speaker 2: You know this is the high of what they could give.
- 32:25Speaker 2: This could be the low of what they get, but it's like that is not what could actually happen.
- 32:31Speaker 2: You know it could be zero.
- 32:32Speaker 2: Our low could be a zero from that person.
- 32:35Speaker 2: But how freeing to know that we're not going to waste our time on people who don't align with our values and with our mission, into knowing that our leaders have our back, to know that that is a function of what we do.
- 32:47Speaker 2: We're not going to take that inside of us and let it just stew and cripple us.
- 32:52Speaker 2: We're going to use it as a part of our armor to go out and find the people that do align with us, and we're going to get yeses there and they'll feel just as good.
- 33:01Speaker 2: So I think you are blowing just everything up in my mind about what is possible and how we look at how we engage John's rubbing his head like he's starting.
- 33:12Speaker 1: I know I'm like I'm having this moment.
- 33:14Speaker 1: I'm like who doesn't want to have a resilient team After 2020, it's got to be what we all lean into.
- 33:21Speaker 1: You know, and those that were comfortable with knows probably came out so much farther ahead for what the year threw at us, right, and so I love that you are preaching this.
- 33:31Speaker 1: I love, I think, two of a great guess Lindsay Simons we had on episode 50, that she said you're also not going to get as many knows because the steps of getting to know a donor and what they value, you're probably not going to get a hard no.
- 33:44Speaker 1: I mean like a hard hard no is so rare compared to yes, but or yes, maybe not that much or later, not right now.
- 33:51Speaker 1: Yeah, and it's just like how much fear do we wrap in something that if you do all the things like you're not even going to be faced with it as much and it's okay.
- 34:00Speaker 1: I love the permission you're giving.
- 34:01Speaker 1: The donors say I want you to find that place.
- 34:03Speaker 1: That's what we preach in a space is that philanthropy gives us that opportunity to find what we connect with and of course we're pro that.
- 34:10Speaker 1: If it's our organization, that's great.
- 34:11Speaker 1: But we're on the donor side.
- 34:13Speaker 2: I mean that's donors and fundraising, and the mental health of this, I think, is also something that we could not gosh that we need to, like, just sit on for a second, because if you don't feel burdened, if you don't feel the responsibility that's weighing you down of I have failed in this.
- 34:30Speaker 2: It may have absolutely nothing to do with you, and if we can just let that go, think of how much more vibrant and empowered we would feel as professionals.
- 34:40Speaker 2: I think that this has all the underpinnings of being a really progressive thought in our industry.
- 34:47Speaker 2: So, and I think that's the- difference between being a donor and that banner.
- 34:50Speaker 2: We're just here for it, Mallory.
- 34:52Speaker 3: Oh, it's just so great, mal, you just did awesome.
- 34:54Speaker 3: No, but I totally like, everything you guys are saying is just like, so aligned.
- 34:58Speaker 3: And I think that's the difference also between a like power partner and you know, and not like when we think about, because you think about the whole trajectory, about getting in front of someone.
- 35:10Speaker 3: Or like asking your board right To like make introductions for you.
- 35:14Speaker 3: Right, it's like you're constantly being your head to high net worth individuals.
- 35:18Speaker 3: Right, that's the wrong ask Like, because because that's first of all, that alone is not a match.
- 35:25Speaker 3: Like having money to give away and your organization, that's not the criteria.
- 35:30Speaker 3: Maybe maybe it's the criteria for a one time gift as a paddle pledge at an event sitting with your board member, but that's not a power partner, that's a guilt gift and that's why it doesn't feel good.
- 35:45Speaker 3: That's why it doesn't feel good, right, and that's why the board member hated making the introduction and that's why the meeting was sticky and all these things.
- 35:53Speaker 3: And so, even with board members like, my power partner's thing has a like, after you identifying power partnership with someone in your board's network, that's when you make a very specific ask to your board member using that same formula, because then it's not about their friendship right Like that's when philanthropy and fundraising, I think and I have had these experience too with family members and friends, like you know, earlier in my fundraising days.
- 36:22Speaker 3: So I get it.
- 36:24Speaker 3: But it doesn't have to be that way and I think it's just based on kind of these old school principles of how we build our pipelines and how we get in front of the right people.
- 36:34Speaker 2: And this ethos of what you are throwing down here to me, the thing that I keep thinking over and over is it creates harmony for everybody and the donor feels good, the gift officer feels good, the executive director feels good, the volunteer and the board member feels good.
- 36:53Speaker 2: And when you are writing those kinds of feelings, what is the end result?
- 36:59Speaker 2: Everybody wants to pour into the mission more.
- 37:02Speaker 2: They want to replicate that feeling again and again, and again, and we're not getting caught up in the shitawoodakutas and we're starting to just look forward.
- 37:13Speaker 2: And the other thing I just want to say is I feel that you're saying that and I don't want people to get lost in the semantics of power partners that we're just talking about millionaires here.
- 37:24Speaker 2: A power partner to me could be a young professional who is passionate about your cause.
- 37:31Speaker 2: They could be somebody who could have a very, you know, sort of an influencer voice in the social media space, and how you show up with them and how you talk to them is also, I mean, I think they could be a power partner.
- 37:45Speaker 2: So I think looking at that broadly is also a really good tip.
- 37:49Speaker 3: Yeah, I love that you said that and that's why I say like $5 to $500,000 donors, because, yeah, you need to talk like the idea is that you're surrounded by these people, because that makes your entire fundraising experience, your entire you know organization feel really different.
- 38:06Speaker 3: And I just I want to say one other thing about the culture piece.
- 38:10Speaker 3: Is that okay if I just go back to that?
- 38:11Speaker 1: Because something I hear we're never gonna catch you off.
- 38:14Speaker 2: Mellie Dude, you got your megaphone.
- 38:16Speaker 2: You say what you need to say into that megaphone.
- 38:20Speaker 3: No, I just, you know, I hear a lot of times from people when they hear me talk like, wow, that is so different from how I feel, you know.
- 38:28Speaker 3: Like the way you talk about philanthropy is so, and asking for money or, you know, making an offering to people is so different from how I feel every day in my fundraising.
- 38:37Speaker 3: And so there's two things around the you know one thing around the culture and then one other thing I just want to say around it, you know one is that you know, create a culture whether it's just you and one other person you know, or you and a friend works for a different organization, whatever it is where you can just talk about when things don't feel good.
- 38:53Speaker 3: Like sometimes you just need to let it go right, like, oh, I sent this donor an email four days ago.
- 38:58Speaker 3: I thought it went really well, I thought it went really well and I'm not hearing back and I'm starting to spiral.
- 39:04Speaker 3: Like when we suppress those feelings, they don't go anywhere.
- 39:08Speaker 3: So we just got to get them out and we need to know that, like it's really normal to have those feelings.
- 39:12Speaker 3: I still even all the work I've done.
- 39:14Speaker 3: Sometimes I only I'll hear crickets for a retainer contract.
- 39:17Speaker 3: I'm like, wait a second, like a thought, what?
- 39:19Speaker 3: And I watch them, start, the stories start right, and then I have the tools and tricks to intercept them and change them.
- 39:25Speaker 3: But just to know that those patterns, those thought patterns, are totally, totally normal.
- 39:31Speaker 3: So I don't need to get off this podcast and start feeding yourself up for the thought patterns that you're having right, that's sort of the opposite.
- 39:38Speaker 3: And then the way to change those and shift those is a practice.
- 39:42Speaker 3: Like I say that.
- 39:44Speaker 3: I compare it to weightlifting all the time, like you're not gonna start lifting the 200 pound weight.
- 39:49Speaker 3: You're gonna start lifting the 10 pound weight, talking yourself through rejection that maybe didn't feel as the stakes were as high.
- 39:59Speaker 3: You're gonna work that up and work that up and work that up, and you're always gonna be practicing.
- 40:04Speaker 3: And some days you're gonna PR and you're gonna watch yourself feel good, even after a big no or yes.
- 40:12Speaker 3: But and other days you're not gonna be able to lift the weight you lifted the day before, and that's okay.
- 40:17Speaker 3: These things are muscle building strategies and they are often in conflict with so much of what our culture is teaching us to believe and think about ourselves and about our organization, and so just have some patience with yourself and compassion with yourself If you're in the thick of trying to show up differently.
- 40:40Speaker 1: So can we transition to a story?
- 40:42Speaker 1: Malar, you get to work with you've worked with thousands of people, obviously, so what's a story about?
- 40:47Speaker 1: A moment in philanthropy it could be back when you were on the front lines at a nonprofit, something that just really moved you about the power of this space that we get to live in in philanthropy.
- 40:57Speaker 3: You know this is kind of a recent one, but I was on a donor call with one of my clients and so in the middle of 2020, with this family foundation that had historically given, I think, around $2,500 to this organization, but they had, they have a lot of capacity and we could see that they were giving bigger gifts to other organizations.
- 41:22Speaker 3: And so we had this really beautiful call just talking about everything that was going on, a really honest, really transparent call about the challenges the organization was facing but the opportunity before them and sort of the financial sustainability and this donor.
- 41:39Speaker 3: What she really wanted to hear about was how the constituents were being consulted in how the organization was addressing the challenges in front of them and the way that they were being sort of incorporated into the decision making process of the organization.
- 41:59Speaker 3: And I think, you know, we're seeing a lot more of this as community centric fundraising is becoming, you know, a more sort of embraced topic and we start to think about, you know, decolonizing, philanthropy and giving as well, and for me it was.
- 42:15Speaker 3: This was in a community where I really didn't think those principles were maybe so, so widely known and just watching this woman like really be willing to sit in some very uncomfortable conversations and asking for them in order to figure out how she could make the biggest impact and honestly addressing I mean I can't talk about too many of the details, but like addressing some of the ways that maybe her money hadn't been supporting the people she was trying to support as she intended.
- 42:51Speaker 3: I was just, I was so moved.
- 42:53Speaker 3: I mean that's probably not the most like inspiring story you've ever heard, but for me it was.
- 42:57Speaker 3: I think, exactly like what you're talking about, beck and Becky, that like there is this reckoning right, like there is this moment where, like we are all being asked to take a giant step back and look at ourselves, look at our organizations, look at the way we operate, look at the way money moves, and we are being challenged to find a better way, and so for me, it was just such a good reminder that the donors are on this journey with us and we're all going to stumble a bit and we're all going to, you know, figure it out and not figure it out, and and fail and be imperfect, and you know it's all about imperfect action for all of us, but we're partners.
- 43:35Speaker 3: So that that's mine.
- 43:41Speaker 2: That's such a good story.
- 43:41Speaker 2: And it's even just the simplicity of it.
- 43:43Speaker 2: I mean, if there was a theme to this entire conversation, I would think it would be.
- 43:47Speaker 2: It's okay to sit in the discomfort a little bit, because that's where we learn.
- 43:51Speaker 2: That's where, again, we're, we are flexing those muscles and getting stronger, and we're going to see a new narrative play out in philanthropy, and I'm so excited about it because I just think that it's a gift to be able to look at something with fresh eyes and to try out something new, and and I just really believe that if you are a wholehearted individual who wants to do good, who wants to perpetuate, you know your mission in a way that's comfortable and inspiring.
- 44:23Speaker 2: There are a lot of things that we have not employed, that we're about to see this year.
- 44:28Speaker 3: You know, it's interesting, like when you're like Mallory sort of you know, shepherding us, and like my immediate visual when you were talking before was like this idea of like take my hand and take you, take my hand to.
- 44:41Speaker 3: You know, like you guys are, like we are walking through this together, all of us, and we're just trying to figure out how to make this world a better place, and we've been doing the best we could up to this point too.
- 44:54Speaker 3: And but, like all of the knowledge, all of the training that you guys are bringing to people and supporting people with to think differently a place they can always land, you know where they're going to keep hearing these messages and this mission, I just think I'm just so grateful that you guys are in this space.
- 45:13Speaker 2: I just think 2021 is the year of the professional of the power, power fundraiser coming out in a new way.
- 45:21Speaker 2: I mean, I'm just seeing like Superman, like rip open a shirt and there's the cake it's like this is our coming out party and we want to equip you to be one of those forward thinkers that is absolutely going to change the landscape of your nonprofit and we hope it's going to change you too.
- 45:37Speaker 1: And to do it in community.
- 45:38Speaker 1: You know, with like minded people, that that's what makes it just better, it feels better.
- 45:42Speaker 1: Okay, we ask everyone of our guests one good thing, and, mallory, you've given us so many, but what is something that everybody could implement today?
- 45:50Speaker 1: What's a mindset hack, tip, trick?
- 45:53Speaker 3: This is sort of an overarching trick that I use for everything, right?
- 45:59Speaker 3: So we've talked a lot about the stories that come up.
- 46:02Speaker 3: Right, this thing happens and we immediately, because of our glass color, create a story around it.
- 46:07Speaker 3: What one of the tricks I'm constantly employing when I watch myself do that is pull the data.
- 46:15Speaker 3: Right.
- 46:15Speaker 3: So I have.
- 46:16Speaker 3: I have a little sign I'm not in my office right now behind my desk that says do you have the data to support that belief?
- 46:23Speaker 3: And so you know, it can be so easy for us to attach to something and believe with all of our might that it's true, and but we've pulled it from a deep belief we're holding about ourselves, not the data that surrounds the circumstance.
- 46:41Speaker 3: So, like, when that donor doesn't respond to you in four days, you have created a story about them not liking you or you upsetting them.
- 46:51Speaker 3: But that's not based on data, right, and so just constantly challenging yourself when you're feeling you know I have people track like, okay, all emotions are related to a thought or belief that you you held right.
- 47:05Speaker 3: People are like oh no, fundraising stressful.
- 47:07Speaker 3: No, fundraising is not stressful.
- 47:09Speaker 3: Fundraising is just fundraising.
- 47:11Speaker 3: What is stressful are the beliefs and thoughts that you have about fundraising.
- 47:14Speaker 3: I'm not good enough at fundraising.
- 47:17Speaker 3: I didn't hit my goals last year so I won't hit my goals this year.
- 47:20Speaker 3: That it was really awkward at my last donor meeting, so this one's going to be awkward.
- 47:24Speaker 3: To those thoughts.
- 47:25Speaker 3: That's what's stressful, right.
- 47:27Speaker 3: So you need to tap into the emotions that are coming up, the discomfort that's coming up right.
- 47:32Speaker 3: This how you sit in the discomfort Look at the discomfort that's coming up, track it to the thought that's leading to that discomfort and pull the data.
- 47:41Speaker 3: Is the data true?
- 47:42Speaker 3: And if it's not, what's a different thought?
- 47:45Speaker 3: That's my sort of like number one go to process that my brain is going through thousands of times a day to keep me out of feeling uncomfortable.
- 47:57Speaker 1: I want you to tell everybody how to connect with you, and you know you've kind of teased it on this episode.
- 48:02Speaker 1: You have got an incredible, really immersive class that you've put together called power partners, so I'd love for you to talk about that as well and just give us all the ways to connect with you, because there's just so much good that you're sharing with the world and the community.
- 48:16Speaker 3: Awesome, thank you.
- 48:17Speaker 3: Well, yes, so you can find me at Mallory underscore Ericsson underscore coach on Instagram.
- 48:23Speaker 3: That's sort of the social media platform I show up in the most with free tips and tricks, so you can find me there at my website is Mallory Ericsson dot com as well.
- 48:32Speaker 3: And then, yes, I have created, as I mentioned a few times, the power partners formula, and this is based on years of doing the power partner system one on one with clients.
- 48:44Speaker 3: But I've created a self guided course that folks can walk themselves through, step by step by step, around identifying the right power partners, knowing exactly how to engage them, how to prep for the meetings that you're having with them where it's whether it's the first or the fourth meeting and then how to actually make the ask.
- 49:03Speaker 3: Through my simple yes system and I do it you have everything you need for foundations, corporate partners and individuals.
- 49:09Speaker 3: I kind of can't believe how much I'm putting in one thing, but I really wanted to give everyone the tools that they need to just go.
- 49:18Speaker 3: The content is in little bite size chunks.
- 49:20Speaker 3: It's all around.
- 49:20Speaker 3: Like I say, you're going to raise more in 10 weeks or less with this program and I guarantee it actually so they can learn more about that by coming by watching my webinar, which which you were saying, becky, before right, is how to raise more from the right donors without hounding people for money, and so you'll learn.
- 49:43Speaker 3: All share a ton on there, so you'll get to see inside our partners.
- 49:47Speaker 3: I'll give you a lot of free tricks and tips and then also invite you to join, if you want to join us inside the formula, inside the community that I'm building.
- 49:59Speaker 1: Oh my gosh, always love when Mallory comes in our house and friends listening.
- 50:02Speaker 1: I hope you found today's episode helpful, but here's the thing we want you to get activated, not just hear the things, but we want to help you walk out the door feeling confident about what to do next because we know that there is a different way to fundraise that feels so much better.
- 50:16Speaker 2: So, if you're ready to stop chasing down donors, to stop having sleepless nights worrying about where the next funding is going to come from, and to stop hounding people for money, learn more about Mal's power partners formula at weareforgoodcom backslash power partners and be sure to attend her free webinar on August 17th.
- 50:36Speaker 1: Thanks so much for being here y'all.