Latest / Elevate Podcast: Powered by Braden / Elevate Podcast Ep 23 - The Power of a Growth Mindset - Steven Emch, President of Orr Fellowship
Transcript
- 0:10Welcome to the Elevate podcast powered
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- 0:38and behind the scenes content. Now,
- 0:40let's dive in. Hey everybody, Jason here
- 0:43with another episode of the Elevate
- 0:45Powered by Break podcast. These
- 0:47conversations have been amazing, both
- 0:50for-profit and nonprofit business
- 0:52leaders from around the city. I've
- 0:54learned a lot. There's been some great
- 0:56stories, some good conversations that
- 0:57we've had with folks. This one's going
- 0:59to be completely different. It's going
- 1:01to be a lot of fun. A friend that I've
- 1:03known for a while now. And but Steve,
- 1:05welcome to the show. Thanks, Jason.
- 1:06Happy to be here. Thanks for having me
- 1:08on. All right. So, president of War
- 1:10Fellowship today. Yes, sir. But before
- 1:12we get to that, let's go back you
- 1:14beginning. Stephen, where are you from?
- 1:15Uh, from Phoenix, Arizona originally.
- 1:18So, moved out there. Was actually born
- 1:20in Indiana. Uh, had a small world that
- 1:23is this world that we through all these
- 1:24connections that happen. Uh when I was
- 1:26two, we moved out there so my dad could
- 1:28take over the family business which was
- 1:30childcare.
- 1:31>> Gotcha. Okay. So I guess I didn't
- 1:32realize you were born here. I thought
- 1:34you were born there. So my mom uh she
- 1:36was born grew up in a small town called
- 1:37Winterhack. Yeah. Oh yeah, sure. And I
- 1:40mean you have a dash cure by my dad's
- 1:41side to they uh own and operate to this
- 1:45day a coil spring factory in win. No
- 1:48kidding. And so like uh yeah I think
- 1:49like suspension springs and any type of
- 1:51like wire farms. John Deere is a big
- 1:53client of theirs. Polaris like then
- 1:55suspension springs all that type of
- 1:56stuff.
- 1:57>> Okay. So from Winnamak Indiana
- 2:00entrepreneur side on your mom's side but
- 2:02your dad was from Arizona the business
- 2:06there right you know you're two and
- 2:08you're heading out to Arizona to chase
- 2:10your dad your dad's going to start
- 2:11running business. Yep. All right. Sure.
- 2:13>> What's that look like if you're growing
- 2:14up in the family business? What's it
- 2:16like for you?
- 2:17>> Yeah. I mean uh there's high highs and
- 2:19low lows in family business for sure. Um
- 2:21especially one that was uh is uh
- 2:26aggressive with a growth trajectory as
- 2:27of my dad.
- 2:28>> Sorry, I put it on and for just context
- 2:31for everybody listening. Uh when we
- 2:33moved out there, there was only two
- 2:34centers uh underneath the business brand
- 2:38and when we sold which was now uh four
- 2:40or five years ago, uh there was 13 and
- 2:44we built all the schools from the ground
- 2:45up and so I when he was building it was
- 2:48super leveraged and uh very stress
- 2:50inducing. So he was managing the
- 2:52construction projects but also managing
- 2:54all the employees that you know when we
- 2:56sold up 300 employees and I take care of
- 3:00I had about 18 different kids every
- 3:01single day like across all those centers
- 3:03and so it's like the people logistics is
- 3:05just insane going
- 3:07>> yeah yeah uh service was like that so
- 3:10just being around that from uh just
- 3:12obviously super early days in a
- 3:142-year-old
- 3:15>> uh was was crazy and so like around the
- 3:17dinner table ultimately we all end up
- 3:19working in business
- 3:21um talked about the business like what's
- 3:23the what is the family business? It was
- 3:25all we're all involved.
- 3:26>> So high school and you know getting into
- 3:29the family business. What's that look
- 3:31like for you? Or you're going to school
- 3:33or you working on weekends and evenings.
- 3:35What's that look like?
- 3:36>> Yeah, I was actually homeschooled all
- 3:37the way through high school.
- 3:39>> And so uh it we did like these co-op
- 3:42programs where it's a couple days a week
- 3:43we would go and uh do classes for the
- 3:45full day. But even when we did that,
- 3:47we'd be done by two, three o'clock and
- 3:49we'd go work in the family business.
- 3:51>> Oh, no kidding. So good. Work in the
- 3:52afternoon.
- 3:53>> Yeah. Yeah. Our 13th birthday present,
- 3:55all of us kids, like how many uh we came
- 3:5713, we we got a cell phone and a job was
- 3:59like, right, the Keystone birthday r uh
- 4:04families where parents are working even
- 4:06if uh the uh one of the parents stay at
- 4:09home um but they still want care for the
- 4:11child throughout the day. Um we were
- 4:13open up at 6:00 to 6. We would take kids
- 4:14from 6 weeks to 5 years old. Uh they
- 4:17drop them off and uh pick them up and we
- 4:19had you know obviously teachers with
- 4:21varying degrees of accreditation is that
- 4:24pour into those kids while they were
- 4:25with us and curriculum. So get in blood
- 4:27fresh for kindergarten and act their
- 4:29actual education journey once they got
- 4:30there. But
- 4:32>> um yeah, we were basically the safe
- 4:33place and dad went to to work to the
- 4:36prayer home and the bacon for the
- 4:38kiddos. Kids are really kind of get
- 4:39ready for school. you're getting ready
- 4:41for school in some situations, but you
- 4:44start off as a janitor when you're 13.
- 4:46You know, what's the what's the
- 4:48progression look like for you as you
- 4:49continue through I'm guessing like as
- 4:52you're finishing up school at home and
- 4:53then working, what's the progression of
- 4:55the job look like for you?
- 4:56>> Yeah. Yeah. So, I worked in the family
- 4:58possess uh basically as I was 24 when I
- 5:01moved to India. Um I held a variety of
- 5:04jobs and thankfully when you start as a
- 5:06janitor there's nowhere to go but
- 5:09uh that make it easy to get promoted but
- 5:11um moved from there to uh facilities
- 5:14manager. So and uh when you have like a
- 5:16dozen facilities and to get all these
- 5:18humans in and out basically the handing
- 5:21for the school.
- 5:22>> So there's myself and one other person.
- 5:24Uh we had a big panel man full of tools
- 5:26and and parts and we'd go around the
- 5:27schools uh every week and fix toilets,
- 5:30fix walls, like uh repaint the cerves in
- 5:33my security system like all that sort of
- 5:35stuff. And so uh it was a huge blessing
- 5:38for you know my life now is like I'm
- 5:40like moderately Andy so around the house
- 5:42I could I could fix stuff, hang lights
- 5:44and do all that stuff. Well, yes, sure.
- 5:46My wife loves for sure. And yeah, of
- 5:48course, it makes every home project
- 5:49achievable and like within reach now,
- 5:51which uh it cost my wallet on. So, it's
- 5:55like I it's part of my life. I wish she
- 5:56knew less about
- 5:59uh but yeah, it's like it's a huge
- 6:01blessing to be able to do that stuff.
- 6:03But I did that for that was like the
- 6:05longest job I had. It was about five
- 6:06years and I did that there. Uh so, I
- 6:09worked under a guy basically like
- 6:10apprentice under him and then ultimately
- 6:11like to perform in in that role. And
- 6:15then I ended my time really helping lead
- 6:17operation as alongside our um co our
- 6:19current job operation on the CF. So my
- 6:22job was really I'll say it was almost
- 6:24like a internal consultant for the
- 6:26business. So we had like a couple
- 6:27schools that were working really really
- 6:29awesome. They were just thriving and
- 6:30doing really well. And so I would go and
- 6:33I I would sit with them. I was learning
- 6:35how they did everything in the business.
- 6:36And turns out the lady that ran uh used
- 6:39to school had a director. And as I sat
- 6:40out with the director trying to get
- 6:42inside her head and I figure out some
- 6:44some tribal knowledge that made her
- 6:45special. She developed basically like
- 6:48proprietary system. So like every day
- 6:50there was a metric she would do. I was a
- 6:52pretty basic math equation about kids
- 6:54versus teachers and staff hours.
- 6:56>> It would tell her how efficient she was
- 6:57with her staff hours. I mean you you've
- 6:59been around service industry walking
- 7:01off. It's like yeah uh how efficient you
- 7:03are with your labor hours. It's like the
- 7:04entirety of the business. Of course.
- 7:06Yeah. You got to be that with the surf
- 7:08hours because humans are just expensive
- 7:09to deploy, right? For sure. And even in
- 7:12like quoteunquote low skill labor
- 7:14industry like we were, they're still 50
- 7:16cents of every dollar we made went
- 7:17straight to labor. So like you have you
- 7:19have to manage it really really tight.
- 7:20>> Sure. Uh and so she had this math
- 7:24equation and so once I felt like I had
- 7:26to handle on that it was we called it a
- 7:28labor matrix ultimately but we uh pulled
- 7:31that out of her school developed this
- 7:33proprietary system for how we manage all
- 7:35of our schools and it that that
- 7:37basically became my job was to roll that
- 7:38out and help everybody in your staff. Uh
- 7:41I bet they saw how to track their
- 7:42efficiencies across the day and then
- 7:44across each week and across the month to
- 7:46manage towards uh a truly profitable
- 7:49business. Yeah. just tough business to
- 7:50make a profit for sure. Um, and when you
- 7:54think about again like the employees in
- 7:56it, a lot of them work their way up to
- 7:58be director. They don't go to like
- 7:59business school to come back to run a
- 8:01child care.
- 8:02>> So, a lot of these ladies started as
- 8:04teachers and they worked their way up
- 8:06through the office to become the
- 8:07director. So um very low college
- 8:09education and even if it is college
- 8:11educated uh in my currently shopped in
- 8:13education you know with certifications
- 8:15and so we started bringing along for the
- 8:17ride and translating it's like a very
- 8:19very specific business outcome that my
- 8:21dad and I are managing to like
- 8:23profitability and uh managing service
- 8:25ours to be like here's how we take care
- 8:27of the kids the best while taking care
- 8:29of our staff while taking care of the
- 8:30business so we can take care of more
- 8:31kids well
- 8:33but that was uh that was a super fun
- 8:36project and I got to by kids into uh
- 8:39ultimately led to us being able to like
- 8:42scale what we did across all the schools
- 8:44and be sustainable, profitable across
- 8:46across the business. So that was super
- 8:48fine. So I do that stuff like that. Uh
- 8:50we're allowing security changes like we
- 8:52switch like it's super futuristic at the
- 8:55time, but like uh like someers uh for
- 8:58you to clock your kid in and out. So
- 8:59yeah, sure to get into the school. You
- 9:01put yourself on it, it would
- 9:02automatically clock your kid out. Oh,
- 9:03very cool. You was the dad just keep
- 9:05picking him up or his job. I knew
- 9:06everybody uh and you could have, you
- 9:08know, like your mom come put her thumb
- 9:10in so she could pick up the grandkids or
- 9:12whatever. And so uh we're little stuff
- 9:15like that out. It was pretty
- 9:16interesting. So but so you're 13, you
- 9:18get already five years you're doing
- 9:20handyman stuff, right? And and to go
- 9:22back of that, by the way, it's awesome
- 9:25if you do those things. I feel your
- 9:27pain. I can do those things also. And so
- 9:29my list curse, my list of things to do
- 9:32is is never gotten any shorter. And my
- 9:34wife's family is like, "Nah, hand deal."
- 9:36And so it extends out to my extended
- 9:38family too where I'm like pictures from
- 9:40my in-law. He's fixing toilet. Your wife
- 9:42your wife's ready. Yes, me too. I she
- 9:45never for money chain. I'm certainly not
- 9:48seeing it. If you're still seeing me
- 9:50dollars either, but I know I show up
- 9:51some places to fix things. Yeah. So you
- 9:53do that for about five years. So you're
- 9:55you're like about 18. Yeah. And now
- 9:57you're going around the business and in
- 10:00talking to people that are running these
- 10:02success centers. and finding out what
- 10:05makes them tick, right? You know, this
- 10:07this lady has this metric that you want
- 10:09cup. I mean, most people are get getting
- 10:12a chance to do that at 18 years old,
- 10:15right? So, what a great opportunity. So,
- 10:17so as you're as you're kind of working
- 10:19in the family business, you finish up
- 10:21school, right? And you're thinking about
- 10:22what's going to come next.
- 10:25Where do you go? What are you thinking
- 10:27you're going to do? You've had a chance
- 10:28to do a lot of things, you know, from
- 10:30cleaning the toilets to Yeah. fixing
- 10:32stuff to now to doing more operations.
- 10:34What did you like and what should it you
- 10:36were gonna go do?
- 10:37>> Yeah. Yeah. Well, I like the I was
- 10:39technical, intellectually uh
- 10:41stimulating, cognitively challenging,
- 10:43all those types of words. Um those are
- 10:45the things I was drawing to was like
- 10:46hard problems.
- 10:47>> Uh I liked a lot and I'm an ambitious
- 10:50person too. So it's like how you unlock
- 10:51growth by like solving these heart
- 10:53problems basically is always what I
- 10:55wanted to uh sort of direct my attention
- 10:57to. And I'm a natural like super
- 11:00inquisitive person. uh very curious and
- 11:02I read books from like every discipline
- 11:04like psychology, physics like I just
- 11:07read it all because I'm curious uh and
- 11:10it's how you know like I'm covering
- 11:12insights like I got to with that that
- 11:13director you know was you inquisitive
- 11:15and asking questions but I mean you're
- 11:16the same way you just can't help
- 11:18yourself like at the end of the day you
- 11:20know she at that time how many centers
- 11:22did you guys have said at 11 11 at that
- 11:25point she's outpacing other people
- 11:27clearly she wants to be doing something
- 11:29you just need to go figure out what that
- 11:30is and how do we teach somebody else to
- 11:32do it? All right. So, you're you're
- 11:33you're working through those things that
- 11:36the inquisitiveness, right? So, yeah. Do
- 11:38you think you just you kind of came out
- 11:40of the loop thinking that way with which
- 11:42with your mom, your dad? I mean, just
- 11:44curious where that comes from because
- 11:46not everybody has that quality, right?
- 11:48Yeah. And to me, I think it's one of
- 11:50those three things that if if somebody's
- 11:52humble, hungry, and people smart, I
- 11:54think I could teach them a lot of other
- 11:56stuff. Yeah.
- 11:56>> Right. But the guy will be hungry to go
- 11:58figure out some stuff. What could they
- 12:00do for sure? I saw where do you think
- 12:02that came from?
- 12:03>> Yeah. I I don't fully know, Jason. Like
- 12:06uh and I was a big reader from from the
- 12:09get from the get-go. Yeah. Just like I
- 12:11remember the first book series I really
- 12:13got excited about was Hank the Cow Dog.
- 12:15It's
- 12:16>> I mean I I can't even remember what age,
- 12:18but my mom still has all the books
- 12:20because I have all of them. I'm sure
- 12:21excited for my kids when I read them,
- 12:23but uh I was never without one. a good
- 12:26family friend of mine. Even when like we
- 12:27went to church, I would sit back with a
- 12:29dick book and on a lighter service.
- 12:31Yeah. So, and you just remember dad
- 12:33Harry Sherry Potter and stuff like that.
- 12:34So, it's like not even like a book you
- 12:36should be reading. I was like uh I
- 12:39couldn't show it off. I remember too
- 12:41going on like uh we had ATVs and
- 12:44four-wheelers and stuff because there's
- 12:45tons of space to do that uh Phoenix.
- 12:47>> Uh and I would take a book sometime on
- 12:49like those uh ATB rides that would go
- 12:51on. I'd like read in the back like side
- 12:54by side. So it was eat aggro and I would
- 12:55just sit back there and read as we're
- 12:56like drowned in a forest or whatever
- 12:59>> which now like feels like squandering
- 13:01that moment but it was just like
- 13:03naturally how that's way that's the way
- 13:05I wanted to be right. So so good for
- 13:07you. So naturally curious you're solving
- 13:09problems. You're at this point you know
- 13:12with the business you started at 13 been
- 13:14working there how many years? Yeah. Um
- 13:16it was like I would say it was like six
- 13:18when I graduated high school. Um, and at
- 13:21that point I wasn't fully sure what I
- 13:23wanted to do, but my mom's whole family,
- 13:25so my dad didn't go to college and at
- 13:27all. Well, that's not butchered. He went
- 13:29for two weeks and then quit.
- 13:31>> Like she go Yeah. Yeah. My mom went to
- 13:34like secretary school basically is what
- 13:35it would be, which is work secretary for
- 13:38a law office when they got your uh so
- 13:41just the higher education world was not
- 13:43something we were super plugged into.
- 13:45But then my brothers went to uh they
- 13:47were engineers at Purdue and they did
- 13:49that within the family business out here
- 13:51at the assur
- 13:53mechanical which makes s
- 13:56intrigued by that. I love the fact that
- 13:58like engineering much like medicine is
- 13:59like a practice where we constantly
- 14:02being revealed and so I actually endured
- 14:04for two summers without as an engineer
- 14:07uh with no like engineering expertise
- 14:09but just like I would know what it was
- 14:11about.
- 14:11>> So you got to come to Indiana.
- 14:13>> Yeah. It was really similar to what I
- 14:15got to do as a child. It's actually the
- 14:18the first time I was out there,
- 14:19something called a a spring press where
- 14:22when a spring is made, it's actually
- 14:24made too big and then you press it down
- 14:25to the size it uh you want it to be and
- 14:28now actually is what gives it the
- 14:29tension. You press it down so the
- 14:30natural
- 14:32>> uh length that it would be
- 14:33>> and it was a very human oriented system
- 14:36like it was all built around a human.
- 14:37Uh there basically like this this
- 14:39rotating cylinder. Uh and there be uh
- 14:42yeah these cylinders coming out that the
- 14:43spring wrap around. So you can manually
- 14:45put that on. You press a foot dial and
- 14:47it would spin it to the next one. Yeah.
- 14:49And then you put another one on and then
- 14:51once it got to the back you press like
- 14:53another thing with your hands to make
- 14:54sure your hands always dual button
- 14:56press. Uh then it would come out press
- 14:58it and then you just keep managing it
- 15:00like that. Oh yeah. Sure. So it was like
- 15:01built around human doing that with name.
- 15:04uh and you just we thought there was a
- 15:05way to make it basically like automated
- 15:07and get the human out of the loop uh
- 15:09somewhat. And so my whole summer project
- 15:12was to try and reverse engineer that
- 15:14like all processes and then build uh
- 15:16there's these little computers called uh
- 15:18PLC's but they're programmable logic
- 15:20logic computers. And so uh they
- 15:22basically have a row of inputs on one
- 15:24side. They plug wires in it outputs on
- 15:26the other side that'll send outputs out
- 15:28of the fin. Uh I had to design that to
- 15:32automate the whole thing. An old kid to
- 15:34find sensors uh that would uh track the
- 15:38light and so like when it saw that it
- 15:39came up it would be like okay it's done
- 15:40and it's at safe position you could uh
- 15:43the the uh the pressing function. So it
- 15:46was a a huge tough challenge for you but
- 15:49then by the end of the summer you like
- 15:50could have got that done and then worked
- 15:52well enough that then they like
- 15:53replicated that across all their spring
- 15:55presses there. So it was very similar to
- 15:57like the exact same job almost which was
- 15:59the brewer engineering application.
- 16:00>> Yeah.
- 16:01>> Uh which was so fun for each uh so when
- 16:04I came back uh we went to community
- 16:06college first. Um I would say like
- 16:09ultimately the family you can know uh
- 16:12really wealth in the family business but
- 16:13at that point we were not wealthy by any
- 16:15stretch of imagination. Deb is very much
- 16:17in building business mode. So there's a
- 16:19lot of debt and everything. So all my
- 16:21subway, we started at community college,
- 16:22you tell me in Phoenix as well as go up
- 16:24to uh Paradise Valley Community College
- 16:26with the goal of being like a tier uh
- 16:28associates degree and that's a start
- 16:30here for engineering and then go and
- 16:32sash it somewhere else. Okay. Yeah. Uh
- 16:35but as part of it being home school and
- 16:37it's a little embarrassing, but I'll
- 16:38tell you and I guess ever watch
- 16:41uh so it's not super private anymore. Uh
- 16:44uh as a homeschooler I ended up like
- 16:47cheating through basically a year and a
- 16:48half almost two years of math.
- 16:50>> Oh no. And it was like oh tree algebra
- 16:52and algebra one leg which I thought was
- 16:54like fundamental kind of all went after
- 16:56freak over.
- 16:57>> And so like
- 16:58>> you know you're getting into like this
- 16:59these calculuses and I I had done a
- 17:01calculus uh uh in high school but then
- 17:04you start like more formative calculus.
- 17:06Sure. Yeah, sure. Uh, college and it
- 17:08just like my knowledge, my math
- 17:11knowledge was just like so thread there.
- 17:12And yeah, it was like Swiss cheese,
- 17:14right? There's just like random pockets
- 17:15of folds everywhere and it was such like
- 17:17an overwhelming problem to solve for me
- 17:20cuz it's like I don't even know what all
- 17:21the holes are to solve. Like if I would
- 17:24just go punch those, but it's like I'm
- 17:25finding new ones all the time. Yeah.
- 17:26Right.
- 17:27>> And so engineering just felt like more
- 17:29and more unattainable. So uh and
- 17:34I'll I'll show this to you because in
- 17:35Ford Park story when I went to uh uh
- 17:39college I tested in uh the presidential
- 17:42scholarship. So it end up being like a
- 17:43full ride to this community college
- 17:47which so so great like it was a huge
- 17:49blessing but then after that first year
- 17:51I was on academication because the race
- 17:54I was just the dud and it was like not
- 17:56going well. uh chemistry also was like a
- 17:59huge solo for me and now first year and
- 18:02so my solution Jason like super smart
- 18:04Stephen is like well I will just take
- 18:06business capitalist uh online over the
- 18:08summer while I go back to bean again um
- 18:10and I'm an engineer again uh with for
- 18:13the co factory and I totally [ __ ] that
- 18:17whole notes I make online self-pace all
- 18:19this stuff and I remember
- 18:21it was towards the end of the summer and
- 18:24I like emailed a professor I was like
- 18:25hey remind me when the finals at I'm
- 18:27like flower's class and uh yeah she was
- 18:30just like the final was three weeks ago
- 18:33like oh the class is done
- 18:34>> the work you were done you were
- 18:37>> I was just like so uh unblooded be like
- 18:40uned
- 18:42yeah
- 18:45it was just it was I guess I had darted
- 18:47this dark time in my life uh a little
- 18:50bit because I just felt like so lost
- 18:52like I was what I supposed to do and
- 18:54like buru it's important to burn My
- 18:57character formation story I would say is
- 18:58like growing up I was like the smart one
- 19:01in my family. Uh like uh that family
- 19:05friend that would always make fun of me
- 19:07for bringing books to church. She called
- 19:08me a boy genius. Like my great grandpa
- 19:11would say things like uh if any of us
- 19:14are going to be something it's going to
- 19:15be Steven. Look there's like a lot of
- 19:17pressure actually. There's a lot of like
- 19:19a young age. Yeah. Put on me. But which
- 19:21people don't think that they'll when
- 19:24it's a ball up. It's all up. Right. But
- 19:26the way that it was perceived right by
- 19:28and maybe not like when you were young
- 19:30when you were young you might have
- 19:31thought oh this is cool that yeah people
- 19:33are saying this but at some point in
- 19:34your life that came back and it yeah it
- 19:37didn't become a problem till uh I
- 19:40started not doing yeah that's when
- 19:43I say well spiral might be the right
- 19:45like it feels a little negative but like
- 19:49when you basically like build your
- 19:50identity around like a a fixed concept
- 19:52like that uh where it's like I'm smart
- 19:55but then something comes along that side
- 19:56tells you like no you're not like funny
- 19:59losing your presidential scholarship
- 20:00funking out of this class whatever.
- 20:01>> Yeah.
- 20:02>> Uh it's like an attack on your identity
- 20:04and it creates this like existential
- 20:06crisis for you.
- 20:08>> Yeah.
- 20:08>> And that that's really where I was like
- 20:09finding myself was like I'm I'm smart
- 20:12like I I or at least I thought I was
- 20:14like if I'm not smart like I don't know
- 20:16what I am. Uh I switched to to business.
- 20:19I was like I'm sure did my associates.
- 20:21Uh um I did come on to another summer,
- 20:23but it I was just like in a dark place
- 20:26mentally, so it was like nowhere near a
- 20:27spot. And like I was pretty sure
- 20:28engineering wasn't my future anymore in
- 20:30depth. Uh because of my own like
- 20:32selfishness and my own decisions, right?
- 20:33I'm the one that cheated. Um and so
- 20:37switched to business, get get my
- 20:39associates. Uh and then I'm just I'm
- 20:42sure we're going to family business.
- 20:44This basically I thought I was like my
- 20:46dad went to school for two weeks. Um and
- 20:49he's doing what he's doing. Yep. I went
- 20:51for two years. Like that's like 10 times
- 20:53as good. Yeah. Yeah. Peace. Uh, you
- 20:56know, I I started working full-time in a
- 20:58business, but I just felt like I was
- 21:00like wandering without a plan. Like I'm
- 21:02I'm a big fan of intentional wandering,
- 21:05but I and like chasing your curiosity,
- 21:07but I just felt like I was you like
- 21:09floating along in life. Uh,
- 21:12>> and so then I was I thought I might be a
- 21:14firefighter for a time and so I uh went
- 21:16back to that same community college and
- 21:17did like an EC course and went past
- 21:19that. network certification. Uh, but
- 21:22then the more I thought about it, I was
- 21:24like, I just don't know if that's at the
- 21:25lifestyle I want. Especially in in
- 21:28Phoenix, you start and basically until
- 21:30there's openings in like the nicer parts
- 21:31of town, you start at South Phoenix,
- 21:33which is like why gain activity, a lot
- 21:35of drugs, like it's pretty nasty. So
- 21:36some of my stuff goes down and then yeah
- 21:38uh you're just like in the thick of it
- 21:41like I just don't know that I had like a
- 21:43stomach for they would tell stories
- 21:44wasn't like the domestic abuse scenario
- 21:46was walking on and stuff like that and
- 21:49I just I didn't know I was like honestly
- 21:51mentally capable of like dealing with
- 21:52that chem
- 21:56absolutely uh
- 21:58>> and then uh right at the end of that
- 22:01time where I was like I'm I'm just
- 22:02trying to keep working in family
- 22:04business for now until I can find
- 22:05something else. Uh I went on a mission
- 22:08trip and ultimately went met my wife, my
- 22:11now wife's age who I didn't know at the
- 22:13time when there uh fun story of like we
- 22:17went to New York with at our church. Uh
- 22:20uh she was living in central. It's like
- 22:22a national denomination. She was living
- 22:23in central I was in Phoenix. Met there
- 22:25and did dispense and ultimately engage
- 22:27in Barry and then chose Indianapolis.
- 22:29She went to Baller. I wanted to be out
- 22:30here. There you go. And then
- 22:33>> yeah, I wasn't familiar enough with
- 22:35Indiana and I was like, I just need a
- 22:36fresh start, maybe get away from the
- 22:37family business cuz it's like too easy
- 22:39to just keep tucking back into that.
- 22:40>> Yeah. Uh like when you have a successful
- 22:44parent, it's really easy to like tuck
- 22:45into their wake. I feel like that might
- 22:48not be true for everybody, but it was it
- 22:49was true for me where I was like I just
- 22:51sit back here uh and ride coattails
- 22:54basically, you know. Um, but with the
- 22:58family business, my dad was third
- 22:59generation, I would have meant fourths.
- 23:02Had I stubbed around and you hear these
- 23:04horror stories about family businesses
- 23:06as they get to that point where it just
- 23:07gets messy, messier and messier. It was
- 23:10getting true for for ours. Uh,
- 23:12unfortunately, I would say my dad's
- 23:14family isn't the emotionally healthiest
- 23:17family anyway. Uh, pretty emotionally
- 23:19rude. And so my but I remember having a
- 23:22conversation with that where he goes
- 23:23like it's too late for me but you need
- 23:25to get out while you still can basically
- 23:28so he's got to go down that he ends up
- 23:30selling the fam business. Yep. But at
- 23:32this point you go to New York there's
- 23:34always there's always a girl story. So
- 23:37so you meet a girl. Yeah. And she goes
- 23:39to Butler. She was from Illinois. You
- 23:42knew obviously a little bit of northern
- 23:43Indiana. So you decide you're gonna move
- 23:46to Indie. Yeah. Do you do you move here
- 23:48without a role, without a job? We got
- 23:50one like
- 23:52a month before we get out here, I think.
- 23:55Yeah. So, so you find something to do.
- 23:56So, what do you have at a company that
- 23:57you need to do? What what are you going
- 23:58to do next? Yeah. We really moved for
- 24:00for her job like she um she's a very
- 24:05kind to a very honest woman. And so,
- 24:07like as my career was sort floundering
- 24:09and hers was uh much steadier and very
- 24:12log than mine is. So like uh she's like
- 24:14I I think like I'm the more stable one
- 24:17in my career so I think we should move
- 24:18for my not yours which not every person
- 24:22wants to hear that and not oh yeah but I
- 24:23mean people don't want to say that it's
- 24:24cool. Yeah I give her a lot of credit
- 24:26for either of you willing to say that to
- 24:29you because guys definitely don't want
- 24:31to hear that. Uh what do you think of
- 24:33yourselves like to provide
- 24:35all this up?
- 24:37So anyway,
- 24:39as part of the departure from the family
- 24:41business, uh this right in it that page,
- 24:44but my dad was like, "You need to finish
- 24:46college cuz like if you're not going to
- 24:47be family business, I cuz like come out
- 24:51there." Yeah. Yeah. Yeah. He was like,
- 24:53"You need to finish college like a
- 24:54degree cuz like you need to have
- 24:56something that's not the family
- 24:57business." So like take to the next
- 24:59thing, whatever that is. So I went to
- 25:01night school like Grand Canyon
- 25:02University. Oh yeah, sure. So, I took my
- 25:05two-year program that I had finished at
- 25:07PBCC
- 25:08and everything that would translate over
- 25:10to GCU. Um, I know it was about I think
- 25:13like a 16-month program where twice a
- 25:16week for 4 hours a night. I was just
- 25:18pretty miserable, but like they got it
- 25:20done really really fast. Yeah. Sure. I
- 25:22know enough. Working full-time in the
- 25:23family business. So, still stacking up
- 25:24meaningful experience. Yeah. On top of
- 25:27the the schooling. So uh we moved down
- 25:30in October of 2017 so I could do uh
- 25:32sales for lesson was a software startup
- 25:34here account since sold also but um I
- 25:37was a SBA right there when I moved out
- 25:39here. So
- 25:40>> uh that was my first job really outside
- 25:42selling business. Uh the whole reason I
- 25:44even got into sales in the first place
- 25:46is like I took a ton of aptitude tests
- 25:49uh on like what I should do in my career
- 25:51and almost all of them said sales like a
- 25:53top one uh for me and it was like well I
- 25:55got I got at least try those and see if
- 25:58I so le was a great for into that and I
- 26:02still do some of the tactics today you
- 26:03want to try new oh sure or fellowship in
- 26:05front of a new company that I'm really
- 26:07excited about like I take that with me.
- 26:09Oh,
- 26:10>> that always the whole system like you
- 26:12said trying to break down, make
- 26:13assumptions, house of cards, who does
- 26:15this, who does yellow, how can I tailor
- 26:17something, you know, even though you're
- 26:19the president or the end of the day,
- 26:21you're ultimately responsible for
- 26:24getting your message right in front of
- 26:26the right people. So,
- 26:27>> Sure. All right. So, lessonly, first job
- 26:29in sales, you're not quite ready. You go
- 26:31for or when do you go to So, what's
- 26:33next? Yes. I went for the uh eth that's
- 26:37right. That's right. Uh I have one
- 26:39meaningful story u about my kind of
- 26:41lesson and I I just felt in case like
- 26:43there's anybody listening as meaningful
- 26:45for but like uh I was like not good at
- 26:47sales when I first started. It was like
- 26:50really really hard for me. Uh, and I had
- 26:52moved to, you know, this new city where
- 26:53I didn't really know anybody except my
- 26:55wife's family, which they're all like
- 26:56super high performing. Like they're all
- 26:58really accomplished, like half of them
- 27:00alone their own business or businesses.
- 27:03>> And, uh, I barely like went to college,
- 27:05you know,
- 27:07>> just trying to keep up in this family
- 27:09and not embarrass myself basically, uh,
- 27:12and show that I want. Um, and then I I
- 27:15had this whole 48 engineering tube that
- 27:18uh I mentioned. So I was like mentally
- 27:21pretty fragile when I moved out here and
- 27:23it was almost like a dandy crisis with
- 27:25when I moved here where I was like like
- 27:27I'm not good at sales. I was like I
- 27:29couldn't do engineering and I was really
- 27:31involved in that church I went to FedEx
- 27:33uh especially with like the youth groups
- 27:34like high school and younger uh and uh
- 27:38at the church we were going to out here
- 27:40it's like I didn't know anybody like you
- 27:42so you basically become like a rabb I
- 27:44was like important in a family business
- 27:45I was important church and then you come
- 27:46be an honest person you know at church
- 27:48in the city at business like all these
- 27:51things and so uh Alice and I actually
- 27:54ended up on uh performance improvement
- 27:56plan which basically is they're about to
- 27:57fire Yeah. Well, you know, his follow
- 28:01and uh there's there's two books that I
- 28:04say I chaped a course in uh that I I'd
- 28:07read one a while before and then I read
- 28:10on the other one of them is on your shop
- 28:11back here by Jaffa will like um at least
- 28:14Abbott and just like fully taken
- 28:16ownership of the situation and do even
- 28:18the stuff that's not my fault like I'm
- 28:20going to own because unless you fully
- 28:22own it own the problem you can't own a
- 28:25solution like it's always something else
- 28:26has to fix. Like if I think you know my
- 28:29family never should put that pressure on
- 28:30me. It's like okay well that it's like
- 28:32they're frustrated and then take off
- 28:34like I was yeah I don't have a choice.
- 28:36Yeah I have to wait for that to
- 28:38recognize and do that or I can just be
- 28:40like it wasn't fair maybe that those
- 28:42were comments that were made and I was
- 28:43pressure but like it's what was said and
- 28:45like I don't have to internalize that
- 28:46and I can like leave that to the side or
- 28:48try to. Um so shoe mode was really good
- 28:52for me on on that aspect and some of the
- 28:54work for it. But then the other book was
- 28:55on uh mindset by Carol Dwick and she
- 28:58basically talked about like a growth
- 28:59mindset versus a fixed mindset. Yeah. So
- 29:03uh the quick synopsis is like a fixed
- 29:05mindset exactly what I described earlier
- 29:07where it's like I'm a smart person. And
- 29:09so I smart things that are challenging
- 29:12sees me. I ought to try. And so when
- 29:15it's why it was so threatening to me
- 29:18when like school start started going
- 29:20poorly and I wasn't doing as well at
- 29:22work is because like what I'm smart I'm
- 29:24successful like these things just happen
- 29:25like I'm supposed to be good at that. Uh
- 29:27there's like a direct attack to my
- 29:28people but yeah sure as this a smart
- 29:31person. Uh but the growth mindset is
- 29:34like basically saying like I can become
- 29:36good at almost anything. It might be
- 29:38more times than other people be good at
- 29:40a specific task. like some people are a
- 29:42math person. Yeah, just naturally could
- 29:45be better at it right than I am. That
- 29:47doesn't mean I can't be great if I give
- 29:49it enough time to do it. And so I think
- 29:52reading the two of those together was
- 29:54really like that they like compounded
- 29:56each other in some really meaningful
- 29:58ways or
- 30:00it was the same viewpoint uh of the
- 30:03story where it was like nobody knows me
- 30:04but nobody here I'm not doing well like
- 30:06all these things. Uh but it was just
- 30:08like a different perspective on it where
- 30:10it was like because nobody knows me like
- 30:13knows no history. It's like I can tell
- 30:15that I can be anything I want. That's
- 30:17right.
- 30:17>> And I feel like that's when the whole
- 30:19story slipped for me where I was
- 30:21actually able to take more ownership of
- 30:23my story and be like well I want people
- 30:24to think I'm awesome.
- 30:25>> Yeah. Not for an egotistical reason but
- 30:27it's like nobody knows I was like a
- 30:29screw out kid in high school. That's
- 30:30right. And like [ __ ] too many pranks and
- 30:32all this stuff. Like nobody knows that
- 30:33I'm million red. I was like freaking
- 30:35around me and I sit with people at
- 30:36church or at the halls of the high
- 30:38school I want to. It's like uh I'm just
- 30:41stupid, right? And I can do whatever I
- 30:43want. So just like actually trying to
- 30:45save my kids in that opportunity. Yeah.
- 30:47In a real way. Uh I think I mean I said
- 30:50the trajectory my whole life on that
- 30:52moment where I was like well I'm going
- 30:53to write the best story I didn't think
- 30:54of. That's amazing. So what a cool turn,
- 30:58right? And it's actually interesting. I
- 31:00think I was supposed to spend a couple
- 31:01events on this part because a lot of
- 31:02folks get stuck in the first part of
- 31:05that where nobody knows me.
- 31:08It's all these things, right? But the
- 31:10light finally goes, you read those two
- 31:12books. I'm curious, did you just find
- 31:14those books? Did somebody recommend
- 31:16them? Remember how he stumbled into
- 31:17those two books? Yeah. Uh, Extreme
- 31:20Ownership would have been um to a guy
- 31:22named Tom Billy who's he's a internet
- 31:25influencer now, but at the time he was
- 31:27um he was one of the co-founders of like
- 31:28Quest Nutrition. And they do those like
- 31:29protein bars and stuff. Yeah. Yeah.
- 31:31>> And he used to do this uh show at Quest
- 31:34called Inside Quest and they'd bring in
- 31:35people like science sick and whatever
- 31:37else to talk about should they're
- 31:38thinking about and Tom Doy and I like a
- 31:40reading lesson. Actually ship was one of
- 31:42his top books of all time. Got it. So I
- 31:44read that one because of that honestly I
- 31:47think mindset I might have discovered
- 31:48through that but it uh pick it up for
- 31:51years and years later. Got it. Okay.
- 31:53>> It's just it's just interest. I'm always
- 31:55curious because sometimes somebody says,
- 31:56"Hey, take a look at this or you're kind
- 31:58of saying from a mentor."
- 32:00>> All right. So, you're adolescently,
- 32:02you're selling.
- 32:03>> I think everybody that's ever going to
- 32:04be a leader in any company should ask if
- 32:06you're sales and make calls because yep.
- 32:10>> It's good thing to learn sales or work
- 32:12in service industry like the food
- 32:14service industry. Go be away.
- 32:17>> Yeah.
- 32:17>> Go do those both things. Then come talk
- 32:19to me later. Huh? Yeah. All right. So,
- 32:20lesson to me. You need to go work for
- 32:22the steak.
- 32:22>> Yeah. So what do you do for the sake?
- 32:24>> Yeah. Uh
- 32:26but that's uh interestingly like really
- 32:28hard to describe just mostly because of
- 32:30the time how it all works. So uh I moved
- 32:32here October 2017 and started less
- 32:34something right away. Uh and then uh it
- 32:37was three years later. March of 2020 is
- 32:39when I switched to the state. Okay. And
- 32:40so like March 2020 was like y going on.
- 32:43Well, do you remember kind of remember
- 32:45those days?
- 32:46>> Yeah.
- 32:46>> Yeah. So uh the job I was hired to go do
- 32:49um I never really did much of because of
- 32:52co but it was an entrepreneurial program
- 32:54manager. So uh the state of Indiana has
- 32:58a entity called the India economic
- 33:00development corporation. They're a quasi
- 33:02governmental organization but they're
- 33:03interested in department of commerce.
- 33:05Their job good jobs better johns for
- 33:07hoosers around the state. So helping
- 33:09companies like uh bridge business
- 33:10systems grow and evolve across time
- 33:13helping connect great talent like what
- 33:15obstacles are in your way uh as a
- 33:16business as you're trying to grow and
- 33:18out of your ros as a state uh across the
- 33:20whole ecosystem.
- 33:22So I was really on the front end of that
- 33:24is like as the entrepreneurs are
- 33:25starting their businesses. Um that's
- 33:28risky at heart anyway. How do we make it
- 33:31make more stories like lessonly or more
- 33:33stories like Braden happen uh
- 33:34consistently? Um it has a
- 33:38entrepreneurship rate of 2%. So 2% are
- 33:41going to go on to be entrepreneurs
- 33:42autoion or own meaningful parts of it.
- 33:44Yeah. Sure. So it's like not it's not a
- 33:46lot of people when you think about the
- 33:47amount of magnitude and even like think
- 33:49about brain like the amount of people
- 33:51that touch it because it exists uh super
- 33:54meaningful. So you want to maximize the
- 33:56amount of people going into that route
- 33:58as possible and then the ones that go
- 33:59that they're as successful as possible.
- 34:00>> Of course. Yeah. Because if 2% are going
- 34:02into it well a lot of the people going
- 34:04in are failing.
- 34:05>> Yeah. Fail, right? Yeah. And they own
- 34:06you know 100% of like business which is
- 34:09savage what happens. Uh so yeah March
- 34:122020 I started to do that. Uh I was like
- 34:15going through your onboarding and I
- 34:16remember like uh the Monday meeting like
- 34:19the all team meeting there's we were
- 34:22meeting we're talking about co obviously
- 34:24and one of the leaders made a comment
- 34:26about how like uh you know when you're
- 34:28work for the state like we're we're
- 34:29coming in every day still uh we come in
- 34:32everybody else stays home and all that
- 34:34stuff we're like and then like literally
- 34:36a week later that same meeting he's like
- 34:38uh we'll shut it down in the office
- 34:40back
- 34:43but it kind of put weird spot being so
- 34:45fresh in dog or you know it's like when
- 34:47you're weak in your role especially
- 34:48among like and your government here in
- 34:50India has a 30,000 person organization
- 34:51so it's like you're part of a huge
- 34:53bureaucratic thing of course yeah even
- 34:55though IC was only like 170 people at
- 34:59the time when I worked there so uh
- 35:02there's a ton of layers to try to figure
- 35:03out well how do we do my job or I access
- 35:06my email like there it's pretty hard
- 35:08actually they're my hours and all that
- 35:11it's it's a challenge and so I I would
- 35:13say it was almost like month I just like
- 35:15sat at home with like nothing to do like
- 35:18>> no kidding
- 35:18>> and nobody I mean nobody was checking on
- 35:20you because it was like two active
- 35:23the the background was like IEC was ted
- 35:26by govern then Governor Hulcom to uh
- 35:29sort of manifest the state's response to
- 35:31COVID especially on like the the PPE
- 35:33front so like all the personal
- 35:35protective equipment that the hospitals
- 35:36needed ago uh we were trying to find
- 35:38that across the whole world and get here
- 35:40and worked with the National Guard as
- 35:43our distribution center. So we ship it
- 35:45all to there to them and it gets the
- 35:46hospitals and stuff. Uh so they're
- 35:49handling that and then there's a bunch
- 35:50of grant programs
- 35:52uh and of which Chuck I ended up buying
- 35:54one of them. Uh-huh. Because like I was
- 35:56sitting at home and I was like I just
- 35:58well it is just like waste of my time
- 36:01and my money as a taxpayer like you
- 36:03always see a waste of my sure and like I
- 36:05don't want to be off or fired because
- 36:07like you in the early days everybody
- 36:10looked that economy is like in trouble
- 36:12with tricky and like going to happen
- 36:14across the board. Uh I should have known
- 36:16like well you work for the state you're
- 36:17generally pretty safe and so I know
- 36:19those things but I still was like I have
- 36:20to like figure out how to be valuable
- 36:22right now. Sure. And so I just started
- 36:24like that people uh as it's probably
- 36:27like two or three weeks into that month
- 36:29that all I just started reaching out to
- 36:31my boss, other people on my team that
- 36:33were like always above me. It was just
- 36:34like I just what can I do? What can I
- 36:36do? What do you do? And nobody had time
- 36:37to even like give me a job. But it was
- 36:40just like trying to kill all the time
- 36:42and then you sort of got pulled into
- 36:44random things and uh one thing led to
- 36:47another and then ultimately uh there's a
- 36:50skeleton crew of us. There's only four
- 36:51of us and we came into the office every
- 36:52day for the entire co experience then
- 36:54from out but uh
- 36:57uh we were sort of managing the
- 37:00operations behind all the PPE buying and
- 37:02then once the grants got stood up like
- 37:04then I came like my full-time job was
- 37:06managing uh
- 37:09once we finished putting money into it
- 37:11was like 500 million for the what's
- 37:13called like a small business reser
- 37:14program. So businesses would ship us
- 37:17their P&Ls and if you could show a
- 37:20material loss because of COVID like
- 37:22where it was a clear goive uh the
- 37:25government basically cover your expenses
- 37:27for a certain amount of time up to in a
- 37:28certain amount of it was great uh saved
- 37:31a lot of businesses uh but it was like
- 37:33an incredibly challenging process to
- 37:35stand when you think about the amount of
- 37:37paperwork and like due diligence you
- 37:39have to do and that the money that was
- 37:40coming in is federal money and so like
- 37:42if you do a good job validate the
- 37:44outflows Like the federal government
- 37:46should come to India and say we want
- 37:48allow you back. Yeah, sure. It's like
- 37:50stressful. It's like I want I don't want
- 37:52to be over
- 37:55like government. I don't It's like a
- 37:58good thing on my resume. Oh my gosh. You
- 38:00don't look bad for sure.
- 38:01>> Yeah. Um, so yeah, like I I feel like
- 38:06the theme of really the background from
- 38:08my found which there's a couple stories
- 38:10I need to go back touch on from there
- 38:12above and then uh at the IUDC was just
- 38:15like forcing my my way into being useful
- 38:17and valuable in ways that were like not
- 38:19directly connected to my job at all but
- 38:21just like I want to be helpful and who
- 38:22wouldn't be helpful, how can I be
- 38:24helpful and trying to leverage whatever
- 38:26experience I had which sure have
- 38:28>> you know the family business gave me
- 38:30like a decade of experience by the time
- 38:31I joined join your workforce which I'm
- 38:33super super thankful for. But you were
- 38:35ahead of the curve. Yeah. Right. So
- 38:36you're a little bit ahead. So but it
- 38:38lessened right. So so obviously here
- 38:40lessly in the state. What were some of
- 38:43the other things? Obviously other than
- 38:46how long were you there? What other
- 38:47things were you doing?
- 38:48>> Yeahly was uh I got there it was the
- 38:52same week they announced the series B
- 38:54rout. I'm trying to I think it was a
- 38:56series B rout and then I left like a
- 38:58couple weeks before they announced
- 38:59series C.
- 38:59>> Okay. So uh about two and a half year st
- 39:02uh most of that I was doing uh well for
- 39:05all of it I had the role of SBR just
- 39:07across different cycles of the market I
- 39:08ended in enterprise uh SDRs which is
- 39:11like everything I said but just times
- 39:13like 100,000 person
- 39:16out uh so the strategy takes a lot
- 39:18longer uh but one of the the really fun
- 39:21projects I got to work on there um and
- 39:24this is like I tried to tell the fellows
- 39:26like this is how you get into rooms you
- 39:28shouldn't be in is just by raising hand
- 39:30they were redesigning how we did
- 39:32objectives as an organization because
- 39:34they wanted like Max the CEO for him to
- 39:37have a set of objectives but then we as
- 39:38an SBR also had a set of objectives and
- 39:40like for us build to be able to tie
- 39:42those directly to the company's overall
- 39:43objectives.
- 39:44>> Okay. So you basically have this like
- 39:46overall view of like hey here's our four
- 39:48five objectives for the quarter for the
- 39:49year whatever it is and how do you tie
- 39:52so I would know on like a day-to-day
- 39:53level how affecting business all
- 39:56trajectory and its goals because we
- 39:58wanted everybody to feel like extreme
- 40:00ownership of like their uh their
- 40:02dayto-day and how it would impact the
- 40:03business long term. So uh they asked for
- 40:07volunteers to help on this project and
- 40:08it was like in addition to your job. So
- 40:10it was like it was not paid. It was just
- 40:12like hey I own I want to help do this
- 40:13whatever. But because of that I got to
- 40:15work with with Max with car the
- 40:17president and then uh CFO Brian uh the
- 40:20big people maybe Jarvis uh all on this
- 40:23project as like an entry- level
- 40:25salesperson effectively. That's awes
- 40:32thoughts around how we should do it. And
- 40:33then you read books around it trying to
- 40:35like basically pull all this stuff
- 40:37together across all these uh like this
- 40:39were conversations. Uh and I think like
- 40:42that it just like helps get insight into
- 40:45like all the different uh avenues within
- 40:48loss that like I could take my career
- 40:49with any just like a better
- 40:50understanding of business.
- 40:52Yeah. I thought Yeah. And so it was that
- 40:55super beautiful project for for me to
- 40:57get involved in in it. The only other I
- 40:59say big thing that I got involved in um
- 41:02it was called the brighter ind but we
- 41:05put us out of what percent of our
- 41:06profits to get to local nonprofit. Okay.
- 41:09>> It was like the board that dated and the
- 41:11funding voted on who we did to who we
- 41:13are and how we would think about it.
- 41:15Yeah. It was fun to it was like the
- 41:17first board that stood that up and so
- 41:19there's a lot of like figuring out what
- 41:21the name need and rightation. Oh, that's
- 41:24cool. All right. So, so you're lessly uh
- 41:28one of the things go back there as one
- 41:29big speaker get yourself into a room in
- 41:32some situation.
- 41:34So, you have to do extra work. Yeah. I
- 41:38>> after fives, but you also were in there
- 41:40with the CEO, CFO, you know, all those
- 41:43folks. Yeah. Now, you're at a level
- 41:44where you're running more about the
- 41:45business, right? So, you're working at
- 41:47the state. How do you end up finding out
- 41:49about or fellowship? How do you get
- 41:51involved?
- 41:52because you've been there now how many
- 41:54years? I'm now three and a half.
- 41:55>> Three years. Yeah. Judging if I know a
- 41:57lot of word through the whole two and a
- 41:59half years at this I was at the state.
- 42:01Uh I got to know a decent amount of
- 42:03board members that uh we're at or at the
- 42:06time uh or is like a very much
- 42:09entrepreneurial organization and our
- 42:11bones like we're start by entrepreneurs
- 42:13about 20% of our alumni go on to be
- 42:15entrepreneurs. It's sort of like the
- 42:17agency we try to instill people with.
- 42:19It's just a natural outpouring of it.
- 42:21Yeah. Uh and so or was looking for
- 42:26really like a new strategic direction.
- 42:28They weren't really sure what the future
- 42:29would look like, but they wanted
- 42:30somebody to come in and help figure it
- 42:32out. Uh and they had gone through a few
- 42:34personnel changes. And so um one of the
- 42:37board members reached out uh Tiffany
- 42:38Ser. She was my first conversation with
- 42:41the or board, but she's like, "I know
- 42:43you're super happy at the state. Uh but
- 42:45can I text you to like come think about
- 42:47this?" some yeah sign up uh Blake Corius
- 42:50who's the uh then he was a CFO of Alva I
- 42:52think he's partner and CFO now there and
- 42:55then Jingj he's been an entrepreneur for
- 42:59a really long time but right techpoint
- 43:00and that into CICP and then
- 43:02>> has been involved with or since the very
- 43:04very beginning of the program
- 43:06>> okay
- 43:06>> so I interviewed with all them uh and it
- 43:09just seemed like a really exciting
- 43:10problem just like my kids it seemed like
- 43:12it connected the dots across all of my
- 43:14experience so far so like And I know it
- 43:17seems disconnected to or uh from child
- 43:20care. Although sometimes I say or like
- 43:21adult daycare.
- 43:24>> I'm just kidding fellas. If you like hun
- 43:26all the fellows off here just kind of
- 43:28but I mean your whole business is people
- 43:30when you're a childare like it's your
- 43:32little people and the kids or it's like
- 43:34the the people the parents or it's the u
- 43:36the teachers. It's like everything is
- 43:38people and outside there's like the
- 43:39cheesits and stuff you're buying but
- 43:41everything else people. uh and
- 43:43adolescently we were selling software
- 43:46for sure but I think like what really in
- 43:48this in the space like the
- 43:49distinguishing factor for us was really
- 43:51the culture that we were selling like
- 43:53people were buying that and wanting to
- 43:54work with our people over the uh other
- 43:57software like our software was probably
- 44:00as good but it's like the people that
- 44:02made it actually pushed us over the edge
- 44:04so for those that don't know and tell us
- 44:07about or I mean there's a lot of folks I
- 44:09know quite a bit I keep jazz about
- 44:11tired. But for the folks that don't
- 44:13know, tell us about our
- 44:14>> Yeah. So, our fellowship is uh we pride
- 44:16ourselves as an early career development
- 44:18program for versatile ad achievers and
- 44:20future focused businesses. Uh what I
- 44:23want you to hear is like we're basically
- 44:25trying to find the greatest people of
- 44:26this current generation that are out
- 44:27running businesses, starting initiates,
- 44:29living communities, and we want to
- 44:30connect the what we think are the rising
- 44:32generation with them, put them in the
- 44:34jet stream or whatever that activity is.
- 44:36And so if it like for bring for example
- 44:38it's like how we get a fellow working
- 44:40here working with there working with you
- 44:42to be close to the way you think about
- 44:44problems the way you solve problems the
- 44:45way you're trying to grow the business
- 44:46and grow people that make the business
- 44:48work.
- 44:49>> Uh and ultimately lally by doing that
- 44:52we're not incredibly prescriptive with
- 44:54outcomes. It's like if you put great
- 44:56people in the same room great stuff just
- 44:58happens. Like great people can't help
- 44:59but do that right. It's just a natural
- 45:01outwork. And so, uh, we we really want
- 45:06to like seed the Indiana marketplace
- 45:08with the smartest people we can have
- 45:10because selfishly when we're running
- 45:12businesses or people that are taking our
- 45:14kids to school right alongside us or
- 45:16like nonprofits or writing for public
- 45:17office, we want those to be the smartest
- 45:19freaky people possible. Yeah, of course.
- 45:21And we think we're fellows are those
- 45:22people. So, uh, a lot of times we're
- 45:25recruiting, assessing, and then
- 45:26ultimately matching these uh, university
- 45:28graduates. They're all graduating with a
- 45:30four year degree with these businesses
- 45:32and then everybody's agreeing to a
- 45:33two-year relationship here where they're
- 45:36going to work in the business for two
- 45:37years or W2 employee uh full employee of
- 45:39the business. We're asking for executive
- 45:42access and need for for the fellow to be
- 45:44um exposed to. So if you put these high
- 45:46achieved people in a corner, they're
- 45:48going to get bored, disengaged. Um they
- 45:50need a challenge, but they also need
- 45:52support because they're fresh out of
- 45:53college, right? Until we we meet the
- 45:55moment for them with the challenge and
- 45:56the support. Uh, I know we want broad
- 45:59exposure to business just like I got a
- 46:00less money working on that project. But
- 46:03like a lot of to people coming in, they
- 46:06might have ideas like I'm sure you might
- 46:08have like when you're 21, 22 about what
- 46:10your life's going to look like, but it
- 46:11just changes so much or so your life and
- 46:14so like which ones are exposed to like
- 46:16what life has to offer. Um I think like
- 46:19the big thing is like for the fellows
- 46:21the value prop for now is like we're
- 46:23putting them in the same room as so many
- 46:25other like ambitious growth oriented
- 46:28people. Yep. Uh not necessar I would say
- 46:30type A but like they just want to do
- 46:33stuff that matters. Y period and so it's
- 46:36just such a high quality network to be
- 46:38gifted right out of college. Yeah. But
- 46:40who gets to do that right? is pretty
- 46:42rare.
- 46:42>> Yeah.
- 46:42>> Coming out of college, normally you're
- 46:44on having access to the leaders of the
- 46:46organization at some of those insights,
- 46:49you know, they're getting a little bit
- 46:50of a cheat code. Yeah. Right. But then
- 46:52you mentioned like three to six kind of
- 46:54events for them on let's say basis of
- 46:57that's Heather. He has their group maybe
- 47:00do like predictive index and more
- 47:02themselves how to communicate with
- 47:04people. You know, those are things that
- 47:06most people don't get anymore. For sure.
- 47:08For sure. It used to be right. You go to
- 47:10work in a company and they have a big
- 47:12training program. Yeah. They it takes
- 47:14like a whole year. This is what it's
- 47:16going to look like. This is the training
- 47:17you're going to do. This is how you're
- 47:19going to do it. Kind of feels like now
- 47:20you get out of school. They're like,
- 47:22"Hey, welcome." And then they kuck,
- 47:24right?
- 47:26>> The ore kind of feels more like an
- 47:28opportunity for them to get that next
- 47:30level of access for so obviously your
- 47:35business. I I'm I'm curious if some of
- 47:37these folks are going to work at
- 47:38technology companies. Yeah. Sure. But
- 47:40how is tech is there any emerging tech
- 47:43that you guys are leveraging to maybe
- 47:45help some of these fellows or like once
- 47:48this next class starts we'll have about
- 47:50175 fellows in the program working at
- 47:54um probably like 115 different
- 47:56businesses 120 different businesses but
- 47:59there's only three people plus per
- 48:00account person in Evansville that run a
- 48:02while this whole thing. And that doesn't
- 48:04really even account for way back like 50
- 48:06books board. We have a permanent company
- 48:08advisory board and alumni board uh
- 48:12been about 800 alumni that have come
- 48:14program too. So it's like you have a ton
- 48:16of stakeholders definitely and then
- 48:18there's all these informal ones too that
- 48:20I mean we're connected to so much in
- 48:22Indianapolis just by like the fellows
- 48:24going out being awesome
- 48:26>> sh stuff. Yeah.
- 48:28So um trying to keep everybody like
- 48:32aligned on that can be can be tough
- 48:34without us trying to leverage the
- 48:36technology as much as we as much as we
- 48:38can. So um we've started to join around
- 48:42you AI but we threw around AI.
- 48:45I know it's I sort of
- 48:48the buzz word around town these days but
- 48:50AI for us has been pretty transformative
- 48:52on a few projects for us. No you know
- 48:53Kathy. Yeah, we were blessed to see get
- 48:55a a a lily adoptment grant just over two
- 48:59years ago. We had an aotment within that
- 49:01grant for software and technology. We're
- 49:03actually able to save the fellows like
- 49:05the fellows do some work on our behalf
- 49:07when they're in the program. It says the
- 49:09fellows we think it's about 300 hours
- 49:10worth of work. No. To like a K project
- 49:12that costs me I mean it cost me
- 49:14meaningful amounts to build that now
- 49:15cost like $30 to run. No. Yeah. Just in
- 49:18tokates and it's just going down as like
- 49:20we see the Alex continue to scale down.
- 49:22So I think there's just going to be
- 49:25opportunities like that where you can
- 49:26find like extreme leverage points. Sure.
- 49:29Especially, you know, we we operate on a
- 49:32tutor calendar. So we're doing the same
- 49:33stuff all the time, all the time. You
- 49:36know, every two years we start over with
- 49:38the class, which is like a good thing
- 49:39and a bad thing, but like it's just uh
- 49:42nature of our business. And so it's like
- 49:43there's got to be some opportunities for
- 49:45the repetition and the scale that we
- 49:47work at to
- 49:50uh have AI but lower the the friction
- 49:52should some of that and then I'd like to
- 49:54deploy some technology could the AI
- 49:56could be could not but like I'm thinking
- 49:58about the funny technology towards our
- 50:00like a vom base to decate for a bit more
- 50:02uh there's a ton of potential energy we
- 50:05need about the caliber of people less
- 50:06yeah in that number but it can be hard
- 50:09to actually connect across and it's 800
- 50:11people we've been around for 25 years
- 50:13now. So it's like that it's a meaningful
- 50:15segment of time. Uh and some people are
- 50:18like retired at this point actually from
- 50:20successful accidents that uh some people
- 50:22are literally graduating right now. So
- 50:24it's like uh quite the broad swath of
- 50:27gooping but I'd love to put a layer of
- 50:30technology around that. So you could as
- 50:32a fellow say, "Hey, I need help on like
- 50:35a demand gen project or an AI project or
- 50:38or wherever the thing is." Who in the or
- 50:41network is super super sharp on Restia
- 50:43and then having a way to just like
- 50:46facilitate those connections or alumni
- 50:49far down in their further on in their
- 50:51careers and they're like, "Hey, I need
- 50:52somebody that's like 10 years into their
- 50:54jobs to come in and be my VP of sales."
- 50:57Yeah. like I need somebody with some uh
- 50:58scar tissue, not not an or but like
- 51:01Yeah, I I love that caliber. Yeah.
- 51:02>> So, just trying to like actualize some
- 51:04more of that potential.
- 51:05>> I see pretty exciting. That's pretty
- 51:07exciting.
- 51:08>> Uh and then uh I think finding
- 51:11opportunities for us, we with Evansville
- 51:14that's about 2 years old now,
- 51:17we're basically figuring out what's our
- 51:19shared services model and technology
- 51:21will be a big part of that as a Indiana
- 51:23is basically our shared services. uh
- 51:26Indie will ultimately to be just one of
- 51:28our chapters. Um it's our special and
- 51:30it's our home base. But uh with
- 51:32Evansville, it's like what what can we
- 51:33take from Indie down there? Yeah. What
- 51:35does Evansville need to create
- 51:36themselves to make it Evansville flavor?
- 51:38It's like Evansville to start the
- 51:40program to keep more kids in Indie. It's
- 51:41like they want to stay in Evans all
- 51:43said. Yeah. So it's super competitive.
- 51:45Uh, so it's like we want to make sure
- 51:46it's it feels as homegrown as possible
- 51:50while standing around the corners that
- 51:51we've been and like not running into the
- 51:54walls we've been running into for like
- 51:5525 years behind a horse. Yeah. So
- 51:58technology is obviously going to be a
- 51:59meaningful part like how to play that
- 52:01that I think no different than any other
- 52:03business, right? Where can you leverage
- 52:04it to supercharge people communicate?
- 52:07You guys though the the base of 800
- 52:10individuals that have been in the
- 52:12program for crazy it's a crazy number
- 52:1520% of those have a possibility of
- 52:17starting the company right the exit at
- 52:19this point so there's great knowledge in
- 52:21there and great opportunity if you could
- 52:23leverage it forget about those younger
- 52:25generation that's got to be cool to see
- 52:27yeah so we talked a little bit about
- 52:29community we talked about Indie we
- 52:30talked about Evansville I'm just curious
- 52:33for the community at large right that
- 52:35maybe some know for fellowships. Some
- 52:38don't. Well, what's one thing maybe you
- 52:40want the community to know about, right?
- 52:42Is there something out there that uh uh
- 52:45they should know that the community
- 52:46should know about or fellows or and
- 52:49maybe direction where you guys are
- 52:50going? You mentioned Fort Wayne, you
- 52:52mentioned Lafayette. So maybe like
- 52:54what's next for or fellowship outside of
- 52:56just growing Indianapolis and
- 52:58potentially some of those other cities?
- 52:59>> Yeah. Yeah. So I think uh on the point
- 53:01in New York City cities is like the the
- 53:04cool thing about Ryan or fellowship is
- 53:07you know as a nonprofit I I tend to
- 53:09operate as an entrepreneur urban cost by
- 53:11myself is like we're not racing towards
- 53:12some sort of like liquidity of an Right.
- 53:14Right. like we're not going to sell this
- 53:15thing like we're created
- 53:18like we're trying to create an enduring
- 53:20generational family business and like it
- 53:23cross time. Yep. So, how do we set this
- 53:25thing up to last a long time and not
- 53:27take unnecessary risks? And part of that
- 53:29is like honor any sort of expansion
- 53:31strategy. It's like, well, the community
- 53:33has to be like pretty freaking ready for
- 53:35us to come. Yeah, sure. Because we'll
- 53:36put a lot of risk uh on me structuring
- 53:39seating like brand all this stuff on
- 53:41doing it. And then also when we placed
- 53:43our first 15 fellas in Evansville, it
- 53:46was about half of them, just over half
- 53:48had no connection to Evansville. Oh, no
- 53:50kidding. So, like that's awesome for
- 53:52Yes. That's really really right. That's
- 53:54amazing. But for us, it's like and we
- 53:56have to take this seriously. Like these
- 53:57are people lives that are messing with
- 53:59like right. Yeah. They're going there
- 54:00because of us. Like they're betting on
- 54:02that stat lash which is super ironing.
- 54:04But it's like we have to own that weight
- 54:06in our response. Yeah. Right. In a in a
- 54:08real way and show up. So as we think
- 54:11about it, it's expansion. It's like we
- 54:13want to make sure the timing is right
- 54:14for us and for that to
- 54:16>> Sure. Uh but yeah, I think some people
- 54:19might be in a position to hire fellows
- 54:20or they're hiring really career grads
- 54:22anyway or like how I load this up. Just
- 54:24come talk to us. We partner with
- 54:25companies in a few different ways. And
- 54:27so um you don't necessarily have to hire
- 54:29from our pool like we work with
- 54:30companies that have their own talent
- 54:31pool. We just layer on top as like a
- 54:33development arm, you know. Uh and then
- 54:36for any parents that are listening or uh
- 54:38college students that are interested
- 54:40participating like I'd love to talk to
- 54:42like my emails on our website, find out
- 54:43dead whatever. Yeah. uh just reach out
- 54:46like we'll make it happen. But then even
- 54:48if you're not a fellow or a potential
- 54:50partner company like I still like
- 54:53there's ample opportunity to get club in
- 54:55what or does like we're bringing
- 54:57speakers all the time to speak to the
- 54:58fellows that's why our marquee events
- 55:00the business leader speaker series the
- 55:02fells love it people like you coming in
- 55:04just like sharing your story. Yeah,
- 55:05sure. Much like we feel or what we've
- 55:07done here for uh last however much time.
- 55:11Uh nonprofits, we do like nonprofit
- 55:13consulting. The fellows will actually
- 55:14take on my strategic projects with
- 55:16nonprofits. So if you're a nonprofit and
- 55:18you want some support or just want
- 55:19fellows to come volunteer as I'm finding
- 55:21we try to coordinate that. Now I would
- 55:23say if you are intrigued by the idea of
- 55:25what we're building and you want tapped
- 55:27into the talent network or it's partner
- 55:29company network, it it just makes sense
- 55:30for us to talk and we'll find that
- 55:32answer together.
- 55:33>> Yeah. So, and then if you're in one of
- 55:35these communities that we've mentioned
- 55:40to actually yeah see right there that's
- 55:43that's what I was thinking was just it's
- 55:44good for the community to know that
- 55:46there's a lot of things to be involved
- 55:49with, right? And then it's uh there's a
- 55:51lot of what that could come out of this.
- 55:52Yeah, I'm excited to see the growth over
- 55:55the next few years. I mean, Fort Wayne's
- 55:56kind of a little bit of my hometown,
- 55:58right? be good to see something get up
- 56:00there at the Lafayette for Zoo and they
- 56:03miss they they do it's it's really
- 56:05growing it's changed and so it would be
- 56:07good to see some of those things amazing
- 56:09story so before we finish up though
- 56:11right so we talked a lot about work
- 56:13talked about growing up in Arizona
- 56:15working in the family business working
- 56:17for the city or and kind of how you're
- 56:20leveraging your talents and helping that
- 56:22next generation of of young leaders
- 56:24terrific story by the way so when you're
- 56:27not doing or stuff and the ebangs and
- 56:29and that kind of stuff. What's fun look
- 56:31like for you? What are you doing for
- 56:33fun? Yeah. Like um again a dad and three
- 56:36boys now. So like that's number one for
- 56:38Eddie is our uh five and a half, three
- 56:41and a half and then he's five and a half
- 56:44weeks old.
- 56:44>> I like it.
- 56:45>> That's the freshest one. So maybe six
- 56:47and a half. No, five and a half. Yeah.
- 56:48Yeah. So it's pretty hectic right now.
- 56:51But uh I mean uh boys are just so so
- 56:54fun. We go to their first techo class on
- 56:56Saturday for slide. That's awesome. It's
- 56:58just fun like be sharing G all the time.
- 57:00I feel like from my life just uh be the
- 57:02only girl now I'm like a fork with four
- 57:04other boys just as prone to wanting to
- 57:08wrestle and stuff is basically that's
- 57:10like all but it's it's so fun.
- 57:14>> Uh so yeah that we're we're very
- 57:16involved in our church here. Um so we uh
- 57:19we're carrier stewards is what it's
- 57:20called but uh we basically help bolster
- 57:23church member engagement uh at our
- 57:25church. Uh there's about about 150 that
- 57:27that tender remotely there. Uh and then
- 57:30uh I serve on board of the Shepard
- 57:32community center here in town. So it's
- 57:34on the nearest side basically having
- 57:36salt pottery for the near side. Yeah.
- 57:38And Jay Heights director there. And the
- 57:40plan right now is like how we re
- 57:42neighborhood. So how do you better
- 57:43connect people and create actual
- 57:45community amongst people that uh might
- 57:47not have otherwise? And like uh there's
- 57:49generally bad outcomes without that
- 57:50community. So trying to just help lift
- 57:53up that whole community. Uh I'm involved
- 57:55in the zoo board right now as well. Uh
- 57:58and then uh in Winnac, we actually
- 58:02started a nonprofit childcare to give
- 58:04back to that community. Uh uh it's a
- 58:07childcare desert. Um and so I have
- 58:09actually two sisters that live out there
- 58:10run it now, but it's called the Windmark
- 58:12early academy. So I help out there too
- 58:14where I can. So any Yeah. terrific
- 58:16story. Thank you. Thank you for sharing
- 58:18it, man. Appreciate it. Thank you. They
- 58:20celebrity. Yeah. His