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Accountability Is a Structure Issue
Accountability breaks down in most growing organizations. And the reason almost never has anything to do with the people.
When leaders say they need more accountability, they usually mean that commitments are being made and missed. Deadlines pass without updates. Priorities shift without explanation. The instinct is to look at the people in the room. The problem is almost always in the structure underneath them.
In this episode, Mickey Anderson reframes accountability from a character issue to an infrastructure problem, and explains exactly what the infrastructure looks like.
She walks…
The skinny
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