Latest / Success Story with Scott Clary / Lessons - Why VCs Don't Want You to Know About This | Darren Marble - CrowdfundX CEO
Transcript
- 0:00In this lessons episode, explore how turning customers into investors reshapes the path to
- 0:04going public. Discover how ownership deepens loyalty and brand advocacy. Understand why retail
- 0:09investors often act like long-term institutions, and uncover how this model gives entrepreneurs
- 0:13both capital and an engaged shareholder base.
- 0:16Now I'm curious for the entrepreneur that's going into this. An entrepreneur goes and raises some
- 0:31money, and they usually want to find some investors that are going to provide some value to their
- 0:37business. What is the benefit to somebody that has, for example, 50 million ARR or annual recurring
- 0:44revenue, 100 million, annual recurring revenue, to get this crowd-funded investment? Isn't that
- 0:52just, is that headache pre-IPO, or at that point they don't care because they're already going
- 0:58to be publicly listed? Turning customers into investors in an IPO is potentially the most strategic
- 1:05and savvy move any company in the United States can make, and we know this is going to be a breakthrough
- 1:12mechanism. When customers become investors, here's what happens. Those customers are now emotionally
- 1:19invested in the deal. They're financially invested. They're literally invested in the outcome of
- 1:24the business. So what does that mean? It means their lifetime value to the business is going to
- 1:29increase. Those customers and now investors will buy more products, buy more services. They're
- 1:35less likely to use products or services from competitors. They're more likely to tell their
- 1:39friends, family, social network that they're an investor, that they're a customer, and so the
- 1:46network effect is tremendous. Not only that, but what we've seen over the years Scott is that when
- 1:53companies turn customers into investors and those companies end up actually going public,
- 1:58those investors, they tend to act like institutions. Institutions are tend to be long-term
- 2:05shareholders. They're not slippers. They're not day traders. An institution that buys 50 million
- 2:10dollars in an IPO, usually long-term. They hold those shares for a number of years. They believe in
- 2:15the vision and the founder and the business opportunity down the road. They're looking ahead.
- 2:19Well, the customers tend to act the same way. So creating a shareholder base, actually in this
- 2:24series it's a mix of institutional investors alongside everyday Americans, the customers of
- 2:30the company, the fans, the followers. They're coming in together, investing into the IPO at the
- 2:35IPO price, and the smart money, the institutional investors, by the way, they're not getting the
- 2:40discount. There's no favors. They're all buying the same shares at the same price, and these are
- 2:45both different constituents because the average retail investor might buy a thousand dollars of stock.
- 2:51But they act like an institution because they're buying into the vision of the company. They're
- 2:56satisfied customer. They've generated value or received value from the product, and so that's
- 3:03really valuable for the business. So from the company standpoint, what do they have to gain by
- 3:07having 30 or 50 thousand customers become investors? Well, those will be the most valuable
- 3:14customers in the history of the business. They are a massively powerful type of brand ambassador
- 3:20that can promote the brand, and they're going to be long-term shareholders as well. So we think
- 3:26that this is really a winning formula for founders and entrepreneurs to empower their customers,
- 3:32return the favor, and it's a thank you. And if you think about this, it's really interesting.
- 3:38Companies like Uber and Lyft, these companies that stay private for 10 years, 12 years, they raise
- 3:44billions of dollars, venture capital from private investors and private markets, and those companies
- 3:51would never have multi-billion dollar valuations in private markets if it weren't for the millions
- 3:56of customers who use the app. Yet it's the customers who are effectively left out and are always
- 4:02excluded from becoming owners. And you and I, as customers of Uber, for instance, the only thing we
- 4:09could do is buy shares of Uber after it went public. Well, by that time, Scott, it's too late.
- 4:15The values already been realized by the early investors, and you and I end up looking like
- 4:21the suckers, because we're now holding shares of Uber that has stayed private for too long. The
- 4:26chances of you and I getting a 5X or 10X on our investment is slim to none. So we're changing that
- 4:32paradigm by allowing customers to become owners in these businesses at much earlier stages in the
- 4:38companies growth and in their life cycle. Yeah, that makes a lot of sense. And I just wanted to
- 4:44highlight that point you mentioned about. I didn't even think about that, but the point that you
- 4:49can turn your customers into these evangelists early on by getting them to invest financially,
- 4:54that is one of the strongest commercial plays you can have. Regardless of your share price,
- 5:00just the whole customer base being your raving fan group and evangelizing your product,
- 5:05I didn't think about that, but that's a huge, that's a huge plus to getting people, to getting
- 5:09your customers to buy in. So that's a very, very smart point. And I'm just one more question about
- 5:17about the show itself, because this all makes a ton of sense. And I think it's a very exciting
- 5:21story that you're going to be telling what when somebody watches this show, what do they see?
- 5:27What's the, like, what do they see the operations of a 50 million dollar company? Do they see the
- 5:32struggles of a founder CEO? Do they see the fundraising process dealing with the lawyers or what,
- 5:39like, what's the actual show look like? It's a great question. So the format is what's called
- 5:43a serialized narrative. And what that means is that in episode one, we're introducing company A
- 5:49and company B. And the founders of these companies spend 12 minutes talking about their backstory,
- 5:54almost nothing to do with the business. You know, who are they? Why did they become founders?
- 5:59What inspired them to create a business? What problem were they solving? What obstacles did they
- 6:05have to overcome to be successful and build the business that they're now CEO of today? And what
- 6:11that's doing is it's really providing insight into the individual and helping the audience
- 6:17understand the character of the founder, which creates a strong emotional bond. In episode two,
- 6:23the first two companies begin developing the marketing materials for their campaign. We introduce
- 6:28company number three. In episode three, the first two founders are now going out and raising capital.
- 6:33They're on a road show with institutional investors and retail investors alike. And, you know,
- 6:39in the IPO process, it's the most intense time period in a company's history as they're going
- 6:47public. It's filled with drama. It's filled with excitement, disappointment, panic, euphoria. We're
- 6:55going to capture the excitement of that process in this series. And in the second half of the
- 7:02season, the companies closed their IPOs in a staggered closed, just like they were introduced in
- 7:07the staggered start. And we're filming the IPO's Ceremonia Nasdaq. And that's the culmination
- 7:12off of each of these businesses. We've brought in an incredible production company to help
- 7:18highlight the drama and the excitement of these IPOs and the IPO process. And that company is
- 7:24INE Entertainment. They're based in Studio City. The principles are best known for co-creating and
- 7:30co-executive producing the TV series, the biggest loser. And so when people say to us, well, hey,
- 7:37the IPO process sounds a little dry. And you said, hey, what about the lawyers? We're going to film
- 7:42the lawyers. What we say is, look, our producers have a credit in one of the most successful
- 7:50television franchises in history. And that's a show about weight loss. They made weight loss
- 7:56exciting. So imagine what they can do with the IPO. I mean, it's a scale and their exercise.
- 8:02They found a way to make that really entertaining. And everybody knows biggest loser. And they
- 8:08have a brand. And you could buy biggest loser branded stuff. And it's everywhere. Imagine what
- 8:14they can do with the IPO process. So this will be a very entertaining series. And I think we're
- 8:19going to bring out some of that drama and excitement to bring the viewers along the journey right
- 8:24there with the founders as they're going public. Very exciting. This is like my, this is like my
- 8:29kind of TV there. And I want to watch this already. You got to get this film. You got to get this,
- 8:34because I seriously like this. This sounds very exciting. I've never seen anything like this.
- 8:38I've never, I don't think there's anything like this to be honest at all. Well, look, I'll tell
- 8:42you what there is. You know, there's Shark Tank. And that's the show I'm thinking. Yeah, we all
- 8:47know Shark Tank. And listen, I'm a fan of Shark Tank. I love that show. I loved it from the moment
- 8:52it came out. And to see the judges critiquing the deal and bickering with each other. It's massively
- 8:58entertainment. There's no denying that. And what we believe is that it's a great show. Shark Tank
- 9:05will always be a great show. The model is outdated. The model is old. And at some point it will be
- 9:11obsolete, because I think that people are tired of watching the rich people get richer. Mark Cuban
- 9:18adding another, you know, zero to his net worth. And what are the viewers able to do? Well, they
- 9:25can buy the product. They can help squatty potty go from 500,000 and sales of 50 million. But they
- 9:33don't, they're not getting the value, right? Because they're not owners. They don't own any shares.
- 9:38They don't own any equity in the business. They're just a customer. So who makes the money then?
- 9:42Well, the sharks make the money in those deals. So that's the parallel here is this is similar to
- 9:48Shark Tank in some ways. One of the differences is that, of course, there are no judges. There are
- 9:53mentors, but there's no Mark Cuban or Kevin O'Leary bashing these entrepreneurs, trying to take
- 9:58advantage of them, put in 30 grand for half of the company, these ridiculous deals. It's the viewers.
- 10:05It's the fans that now can participate and in companies they like, they can invest and you don't
- 10:11have to put in 50,000 dollars. You put in a thousand dollars by a thousand dollars worth of shares
- 10:17and then have liquidity in that investment immediately. So that's the difference. And in the companies
- 10:22themselves, we're not featuring pre-products or pre-revenue companies. We're featuring companies
- 10:27that have traction, have millions of dollars or tens of millions of dollars in revenue are ready to
- 10:32go public to Nasdaq, different segment of the market. Thanks for tuning in. If you found this
- 10:37valuable, don't forget to hit that subscribe button so you never miss an episode. And if you want
- 10:41to dive deeper into this conversation, check out the links in the description to watch the full
- 10:46episode. See you in the next one.