Latest / Wellbeing Solutions - Ask A Counsellor / How can I manage personal and organisational security?
Transcript
- 0:00SPEAKER_00: How can I manage personal and organisational security?
- 0:04SPEAKER_00: After a critical instant, it's natural for both individuals and organisations to become more concerned about safety.
- 0:11SPEAKER_00: First priority is always immediate risk.
- 0:14SPEAKER_00: If there is an immediate threat to life or serious harm, contact the emergency services and follow the relevant emergency procedures.
- 0:22SPEAKER_00: After that, it can help to separate personal security actions from organisational responsibilities.
- 0:28SPEAKER_00: From a personal perspective, follow any safety guidance you've been given and report concerns through the appropriate route.
- 0:35SPEAKER_00: Be aware of your surroundings without feeling that you have to monitor everything yourself.
- 0:40SPEAKER_00: If the incident involved threatening behaviour, avoid confronting the person involved if doing so could place you at greater risk.
- 0:47SPEAKER_00: Protect your personal information too.
- 0:49SPEAKER_00: Be cautious about sharing details of the incident, your location, colleagues, or workplace security arrangements, particularly on social media.
- 0:58SPEAKER_00: If the incident involved digital security, follow the instructions provided by your organization.
- 1:04SPEAKER_00: Don't try to investigate suspicious activity yourself.
- 1:08SPEAKER_00: There can also be a psychological impact.
- 1:10SPEAKER_00: After something frightening, your nervous system may remain highly alert to potential danger.
- 1:16SPEAKER_00: You might find yourself repeatedly checking your surroundings or feeling startled by ordinary events.
- 1:22SPEAKER_00: Some increased vigilance can be understandable immediately afterwards, but if fear or checking becomes significantly interfering with your everyday life, consider seeking psychological support.
- 1:33SPEAKER_00: Organisational security involves a different set of responsibilities.
- 1:37SPEAKER_00: The organisation should assess whether there is an ongoing risk and activate the appropriate incident management procedures.
- 1:44SPEAKER_00: Depending on what happened, this might involve security, senior management, IT, HR, health and safety, safeguarding professionals or external authorities.
- 1:55SPEAKER_00: Organisations may need to review building access, visitor arrangements, digital access, working practices or the handling of sensitive information.
- 2:04SPEAKER_00: Relevant evidence and concerns should be documented factually and preserved appropriately.
- 2:09SPEAKER_00: Clear communication with employees is also essential.
- 2:13SPEAKER_00: People should understand what security measures have changed, what they are expected to do, and how to report further concerns.
- 2:21SPEAKER_00: Information should be shared on a need-to-know basis with appropriate confidentiality maintained.
- 2:26SPEAKER_00: Importantly, employees shouldn't be expected to personally investigate threats or take responsibility for organisational security beyond their role or training.
- 2:36SPEAKER_00: Both personal and organisational responses should be proportionate to the actual risk.
- 2:41SPEAKER_00: The aim after a critical instant isn't to create an environment where everyone remains permanently on high alert.
- 2:47SPEAKER_00: It's to assess what has happened, strengthen appropriate safeguards, and gradually restore a realistic sense of safety.
- 2:54SPEAKER_00: If you continue to feel unsafe or highly distressed after an accident or incident, support may be available through your manager, EAP, occupational health, GP, or another appropriate mental health professional.