Latest / The Ric and Dan Show / "We've heard it all, seen it all, been through it all": Shari Smith and Robin Brasslett of Modern Image Salon

Transcript

"We've heard it all, seen it all, been through it all": Shari Smith and Robin Brasslett of Modern Image Salon · The Ric and Dan Show

• 0:01
  (Transcribed by TurboScribe. Go Unlimited to remove this message.) He's Rick Tyler, and he's Dan Cashman, and I'm Sherry Smith, and I'm Robin Brasslett
• 0:06
  of Modern Image Salon in Dover, Foxcroft, Maine.
• 0:09
  And we are on the Rick and Dan Show.
• 0:12
  In Maine, we often hear, you can't get there from here.
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  These are the stories of the risk takers, the trailblazers, those who turn obstacles
• 0:19
  into opportunities every day and found their way to get there from here.
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  And today they're on the Rick and Dan Show.
• 0:27
  By the way, I had my hair done just for this.
• 0:29
  Looks great.
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  To be in front of you guys.
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  Wonderful.
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  It is.
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  So, Sherry.
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  Yes.
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  And Robin.
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  Yes.
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  And congratulations.
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  Thank you.
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  When did you learn that you were the Piscataquys County Business of the Year?
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  How did that happen?
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  Did someone come in and say, I'm here for a perm, and then, oh, surprise, no.
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  Denise was the Chamber of Commerce Director, and our good friend came in and, well, she
• 0:49
  actually sent a message and said, I'm going to stop by when you guys do your live today.
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  And I was like, okay.
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  She came in, we were talking, and she was like, we're going to invite you guys to come
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  to the Business of the Year this year, and we're giving you a table.
• 1:03
  I looked at Robin.
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  We were like, oh, fun.
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  I was like, oh, that's nice.
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  Thank you.
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  It's great.
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  It went, whoo.
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  We didn't get it.
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  And she looked at me and she was like, because Modern Image is selected for Business of the
• 1:15
  Year.
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  And I was like, I looked at Robin.
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  I feel like you are now.
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  The first thing she said to me was, did you know?
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  I said, no, I didn't know.
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  And you said this happened during your live.
• 1:26
  So was this like a live Facebook, a live social media thing?
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  We do it on Friday mornings.
• 1:30
  Oh.
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  Yeah.
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  What's that like?
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  During COVID, we were non-essential.
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  So we were shut down for six or seven weeks.
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  And during that time, we missed our clients so much that we started doing Facebook Lives
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  to interact with them, see how they were doing.
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  If they still needed product, we can get it to you.
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  And then just doing like little teaching sessions on, this is how you use your gel
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  and this is, you know, when we got-
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  We don't know.
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  Sorry.
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  Okay.
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  Okay.
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  Okay.
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  You say that, but hang on, put a pin in that.
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  We're going to come back to it.
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  Okay.
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  Okay.
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  Okay.
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  We will.
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  Right.
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  So we missed our clients and they loved it.
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  So when we got back to work, they were like, please keep doing that.
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  So now every Friday morning at eight 30, we have a Facebook Live and we bring our coffee
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  and we talk with clients and just tell everyone what's happening in the salon and in our community.
• 2:20
  Okay.
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  Can we go back to the whole COVID non-essential?
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  I learned during COVID that at least for my wife, hair care was essential.
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  Yes.
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  And I will tell you the day that her hairdresser joined me on a Facebook Live chat and Elizabeth
• 2:38
  held the phone and Betsy talked me through the process of doing-
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  Applying color.
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  Yes.
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  Yes.
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  I have never before in my life so felt that my marriage was in jeopardy because I knew
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  that if I got this wrong-
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  And her roots didn't look good.
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  Right.
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  Okay.
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  Well, she did one root, only two roots.
• 3:01
  Honey, did you hear that?
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  Did you hear that?
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  Okay.
• 3:03
  No, but hair care during COVID, I'm sorry, non-essential.
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  That was a slap in the face.
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  It was tough.
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  It was tough.
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  Yeah.
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  Because just being in business for 27 years, we're much more than hair care providers.
• 3:17
  Sure.
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  And we have built strong relationships with so many of our clients that they needed us.
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  And we need them.
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  And we needed them.
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  Yeah.
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  So hence the Facebook Live.
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  Yeah.
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  And you still do that today?
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  Every Friday.
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  What sort of interaction do you get with people today versus when you first started doing
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  it six years ago?
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  I think six years ago, so many people were just sitting at home.
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  We did it probably three days a week.
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  We would get on because I did a big renovation at the shop during COVID.
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  When I was shut down, there were things, you know, when you're open for business, it's
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  hard to redo a station or, you know, so we, I was able to do some of those things and
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  we would show people, you know, look what we got done, but.
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  Hard to get a trim in this sawdust flying around.
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  True.
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  True.
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  Yeah.
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  That makes sense.
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  Yep.
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  So it was a lot more interactive back then.
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  Now, a lot of people know that it's eight 30, so people wait for us to come on at eight
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  30 and good morning and just to say hi to us.
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  My best friend lives in Florida and she always says, I watch you because it's like I'm home
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  with you guys.
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  But we actually went to a hair class last year and we sat with a random stylist, a couple
• 4:27
  of girls, and we asked where they worked.
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  They said down in Belfast and we said we owned modern image or Sherry on modern image salon.
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  And they said, Oh, we watch your Facebook lives.
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  So just random people that we see.
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  So that's really cool.
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  I, a few of my older ladies this year have said, just, we try to be funny.
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  We try to, you know, we try a song or, you know, whatever.
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  And they're like, it just sometimes winters long.
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  We don't get out as much as you guys just make us smile.
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  And that made me feel happy.
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  Okay.
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  In the middle of it, do you like take 60 seconds for like the live commercial?
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  Like it would be bad.
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  Ooh.
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  Could we sponsor it?
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  Oh yeah.
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  The Rick and Dan show.
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  You're like a high read for the Rick and Dan show.
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  That would be fun.
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  We could write you a little script and everything.
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  Yes.
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  Let's do it.
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  We can be the before.
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  Let's do it.
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  I'm looking at your hair.
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  I say this with sarcasm.
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  You couldn't tell that the two of you are related.
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  Really?
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  That was sarcastic.
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  That was sarcasm because you're finishing each other's sentences.
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  You're starting sentences for the other and you're almost singing in harmony.
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  Is it always been like that?
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  No, no, but Sherry, Sherry is my much older sister.
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  I was just going to guess that just based on the answer.
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  Not based on anything else.
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  Just the answer.
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  The immediate no followed by the no.
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  So we have a little bit of a running joke at the salon that I grew up with two moms.
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  So Sherry being my second mom and she's always just told me what to do and I've always just
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  done it and that's why we get along so well.
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  I've gotten a lot better being bossy.
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  I'm not as bossy now.
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  Oh.
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  So this is an audio media.
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  What you missed was wide eyes in response to that.
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  I want to share something.
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  In about five, 10, maybe 15 minutes, cause this conversation is going so well, we're
• 6:28
  going to do something and I was worried about pulling this on you, but right now I have
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  absolutely no fear because I know that what I have prepared is exactly what is supposed
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  to take place in moments away in this conversation.
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  Okay.
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  But yes, we finish each other's sentences.
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  We sometimes come to work dressed alike.
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  Twinning.
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  Yep.
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  On purpose?
• 6:49
  No, no.
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  Um, I have actually called her when her children were in school, I've called the school pretending
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  I was her to let the kids, I've called the bank, I've called, like she'll say, can you
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  call the bank and just ask them, or can you call and get my oil tank filled and I'll just
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  call and pretend I'm Sherry and everyone.
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  Do I have to edit this part out?
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  No.
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  I feel like this is exhibit A.
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  We're going to have to be, we're going to have to testify at the trial now.
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  Dun, dun, dun.
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  Have you both always wanted to be in the field of cosmetology?
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  I have with a Barbie and then I went to the corn silk.
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  So how old were you when that started though?
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  How long are we talking?
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  12?
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  Really?
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  10?
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  15 years ago.
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  Okay.
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  Yeah.
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  I was going to say 10.
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  That makes you not even born according to you.
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  Did you have the Barbie's dream house?
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  She did.
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  You did?
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  I did.
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  Were you jealous?
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  No.
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  No, I didn't really play Barbies otherwise.
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  I mean, I played with her, but I didn't, I had a few Barbies that she was not allowed
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  to touch.
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  Yikes.
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  But by the time I was in high school, I was cutting hair.
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  I was cutting people.
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  Were you cutting her hair?
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  Her eighth grade prom, all of her little friends came and I did all kinds of updo styles and
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  braids and curls and before I even went to school.
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  So yeah.
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  Wow.
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  So you knew what you were bound to do.
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  And I wanted to own my own salon.
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  I worked with a wonderful lady for three years before I had an opportunity to get Modern
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  Image, but, and I was glad that gave me my feet, you know, my feet underneath me.
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  So it was the field of cosmetology that came first as an interest, not being a business
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  person.
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  Or both.
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  Both, but probably the field of cosmetology first.
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  I was only 24 when I opened the salon.
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  So I was very young.
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  And 10, 15 years old.
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  My niece just, my niece just got, you guys are so sweet.
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  She just got her nail tech license and my niece also works with us at my salon.
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  So my daughter.
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  Yeah.
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  Her daughter.
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  So this truly is a family business.
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  Yes.
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  Some might call it nepotism.
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  Yes.
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  No.
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  No.
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  Family business.
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  God.
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  Actually, when I started working with Sherry, I, I do everything so right by the book because
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  I don't want anyone to think that I'm getting special treatment.
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  So.
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  True.
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  So.
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  That's what it's like working with a relative.
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  Trust me.
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  I see you two all the time.
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  Not just her.
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  Okay.
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  See?
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  If this was her dream, how did you buy in?
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  Or have you yet?
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  Well, that's open.
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  The jury's still out in Japan.
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  I actually, when I went to school, I went for skincare.
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  So I have a double license.
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  I'm an esthetician and I do hair as well.
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  And the Dover Foxcroft area is tricky because it's so small in one of the poor, the second
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  poorest County in our, in our, in the Maine.
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  So I really wasn't making a living doing just skincare.
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  So I actually apprenticed under Sherry to do hair as well.
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  And that's the rest is history.
• 10:08
  Yeah.
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  End of story.
• 10:10
  Yeah.
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  How long have you Robin been working with Sherry?
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  I started in 2003, so 23 years ago.
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  Wow.
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  Yeah.
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  It's funny.
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  I was thinking to myself, that's not 23 years.
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  I keep forgetting.
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  This is 2026.
• 10:25
  It's all gotten away from me.
• 10:26
  Yep.
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  And did you enjoy it from day one or?
• 10:29
  Yes.
• 10:30
  Okay.
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  The salon is, we have a very peaceful space to work in and.
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  And joyful.
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  Yes.
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  Yes.
• 10:41
  It's hard sometimes when we have a client talking about dread going to work or I can't
• 10:47
  handle it anymore or I, you know, I can retire in two, you know, I just think that's kind
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  of sad only because we've built such a really happy environment to be in.
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  It's a very positive environment.
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  And I think that's why we like it so much.
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  So you can tell me if I'm wrong here, but I feel, and what I was driving at asking if
• 11:07
  you liked it right away, is it because your sisters, is it because people that come in
• 11:12
  there sort of feel like they're eavesdropping on a family conversation that's just fun and
• 11:16
  joyful?
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  I think so.
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  I mean, we are lucky that we do have a very close family and a lot of our family live around
• 11:23
  us.
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  So our grandmother comes in, our mom and our dad come in, our aunts and uncles come in,
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  our cousins stopped by and I was doing someone's hair the other day and my mom and dad were
• 11:34
  in there.
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  My aunt and uncle stopped in and they were all talking and I was like, it got kind of
• 11:39
  loud and I said, I'm so sorry.
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  And she said, can you guys adopt me into your family?
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  And I said, of course you're adopted.
• 11:48
  Can I go back to the Dilbert Foxcroft thing?
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  It is not the largest city in the state of Maine.
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  In fact, once on live television, there were these like strong people from the circus that
• 11:59
  were on and I challenged one of them to a rip the phone book competition and I handed
• 12:03
  him, look, I've got a, I've got a phone book from one community, Portland, and I'll just
• 12:08
  to make it fun, I'm going to have a phone book from two communities, Dilbert and Foxcroft.
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  And it was a tie as we ripped the phone books apart, but running a business in a small community
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  like Dilbert Foxcroft, you know, everybody, everybody knows you, everybody knows they're
• 12:24
  coming to you to all look spiffy.
• 12:26
  There must be a bit of personal pressure to perform for these people.
• 12:30
  No.
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  Wow.
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  I didn't expect that answer.
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  Did you expect that answer?
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  I did not expect that answer.
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  Hmm.
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  I think, I don't really know how to answer that because I've never really felt that.
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  Let me take it in pieces then.
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  Do you not work in a small community?
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  Yes, we do.
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  Very small.
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  Okay.
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  Do you not know everybody?
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  We know mostly.
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  Okay.
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  All right.
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  Let me, let me rephrase the question.
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  Does everybody know you?
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  Yes.
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  I think so.
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  Yes.
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  See, we're getting somewhere now.
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  Yes.
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  So then, then small community, either, you know, everybody or everybody knows you.
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  And from what I'm hearing, they're coming to you.
• 13:08
  It's okay.
• 13:09
  I pride myself on basing our, my business and what we offer people on a come in and
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  feel good.
• 13:19
  Yeah.
• 13:19
  Like, and I think over the years because of that, people just know we're going to go in
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  there and we're going to feel good.
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  We're going to have a good conversation.
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  We're going to have a cup of good coffee.
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  We're going to, you know, and then our hair is going to look great.
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  Okay.
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  Yes.
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  You're coming in.
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  You're going to feel good.
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  And when you step out that door, hot diggity dog, I bet they're going to be looking good.
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  Right.
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  We try our best.
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  Okay.
• 13:40
  So now I come back to the question.
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  Do you not feel some pressure?
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  Because those people that are going to step out that door are literally a walking billboard
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  of your work.
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  I probably didn't feel the pressure until today.
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  Look what you've done.
• 13:53
  My shoulders feel very heavy right now.
• 13:56
  I don't feel pressure.
• 13:58
  I don't either.
• 13:58
  No.
• 13:59
  No.
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  No.
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  Does that come from the confidence in knowing that you're good at what you do?
• 14:06
  I think we're good at what we do.
• 14:08
  I mean, can we go back to the business of the year thing?
• 14:12
  Okay.
• 14:12
  That would be an indication.
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  Put that on the sign.
• 14:14
  I think we're good at what we do.
• 14:17
  I mean, without sounding like we have a chip on our shoulder, I feel like we're good at
• 14:22
  what we do.
• 14:23
  Yeah.
• 14:23
  We do a good job.
• 14:24
  Yeah.
• 14:24
  I think that the success can say that for you.
• 14:29
  It verifies that.
• 14:29
  Thank you.
• 14:30
  Yeah.
• 14:30
  Thank you.
• 14:31
  Yeah.
• 14:32
  This awkward moment of silence brought to you by...
• 14:35
  Modern Image.
• 14:35
  I was waiting for you to continue the interrogation.
• 14:38
  Personally.
• 14:39
  Okay.
• 14:39
  Honest question.
• 14:40
  Do your clients confide in you and tell you things that they probably don't tell other
• 14:44
  people?
• 14:46
  100%.
• 14:46
  Okay.
• 14:47
  I do want to ask about the layout and how you keep some of those conversations maybe
• 14:51
  quiet and secret because you don't want one person on one side.
• 14:54
  Maybe that's why those big hair domes are still there.
• 14:57
  Those are out now.
• 14:57
  We have an infrared light therapy lamp.
• 15:01
  Oh, what's that do?
• 15:02
  What doesn't it do?
• 15:06
  I've seen the ads on it.
• 15:08
  It's supposed to do all the things.
• 15:09
  It's actually, it's a just a real better version of a hooded dryer.
• 15:14
  Yeah.
• 15:14
  Okay.
• 15:14
  It just offers better.
• 15:15
  Okay.
• 15:16
  Back to the sharing of...
• 15:18
  It's not gossip.
• 15:19
  It's not secrets.
• 15:20
  Wow.
• 15:20
  And this is what I want to point to.
• 15:22
  I had learned reading years ago that the people that you confide in most, the people that
• 15:28
  you will trust with some of your most personal thoughts and your darkest secrets are the
• 15:33
  people, and I'm going to use Dan as an example here, are the people that you allow to do
• 15:38
  this.
• 15:39
  Now, look how uncomfortable you are as I read that.
• 15:41
  Yeah.
• 15:41
  As I touch your hair.
• 15:42
  I don't trust Rick.
• 15:43
  You don't.
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  Okay.
• 15:44
  But you trust people.
• 15:45
  It's personal touch.
• 15:46
  That's right.
• 15:46
  Because you are doing more than invading their 18 inches of personal space.
• 15:50
  Oh yeah, sure.
• 15:50
  Right.
• 15:51
  The people that you trust the most are the people that you let touch your head and your
• 15:56
  clients are letting you get that close to them.
• 15:59
  And so when you do that, they open up to you.
• 16:02
  Yeah.
• 16:02
  A lot.
• 16:03
  For sure.
• 16:04
  Sometimes too much.
• 16:06
  Oh.
• 16:07
  Sherry and I have actually talked about writing a book called Stories from Behind the Chair,
• 16:11
  but because we live in such a small community-
• 16:14
  We'd have to change names.
• 16:16
  I would buy multiple copies of that book.
• 16:20
  But I think also people would still know who we were talking about even if we changed names
• 16:25
  to protect the innocent.
• 16:27
  So make it like a scavenger hunt.
• 16:28
  We could.
• 16:29
  Yeah.
• 16:29
  We could.
• 16:30
  But we've heard it all, seen it all, been through it all.
• 16:34
  And again, I'm going to just say, again, because we have very strong relationships with
• 16:39
  our customers, we're laughing and happy.
• 16:42
  We grieve and cry.
• 16:43
  We hold hands.
• 16:44
  We hug.
• 16:45
  There's a lot of things we share emotionally because of the relationships that we have
• 16:50
  with our clients.
• 16:52
  And it's funny.
• 16:52
  If we're sitting out in the full salon area, if I'm here, Sherry's station, we could reach
• 16:59
  out like this and touch hands.
• 17:01
  So we're pretty close to each other.
• 17:05
  And so if we're trying to talk very quietly so no one can hear, and my daughter is in
• 17:10
  the other room doing nails, she'll say, I don't know why you're whispering.
• 17:13
  We can all hear what you're saying.
• 17:17
  So even if we're trying to be like polite and quiet, we hear.
• 17:22
  It's like HIPAA when you're in modern image.
• 17:25
  I was wondering if there was a code.
• 17:27
  Yes.
• 17:28
  What happens there stays there.
• 17:30
  Can I just come in and listen for a while?
• 17:31
  I feel like that would be fun.
• 17:33
  It would be a riot.
• 17:35
  It's fun.
• 17:35
  I'm getting the idea you're this close to a sitcom.
• 17:38
  Yeah.
• 17:39
  Or maybe you're already there, I'm not sure.
• 17:41
  Well, people love our lives.
• 17:44
  I tell you.
• 17:45
  I mean, we were at the store.
• 17:47
  It was probably last summer sometime and there was a man in there and he goes, Oh, the internet
• 17:53
  ladies.
• 17:54
  We go, what?
• 17:55
  He was like, you guys are on the internet.
• 17:57
  And we were like, we are like we or TV.
• 18:02
  We watch you on TV Friday mornings and I'm like, Oh, TV.
• 18:08
  Have you two always been like this together?
• 18:10
  Was there a sibling rivalry at some point in your lives?
• 18:13
  No, no, no, no, no.
• 18:15
  I mean, much older.
• 18:16
  You're a liar.
• 18:17
  I heard that somewhere.
• 18:18
  Well, you just said you didn't let her touch some of your Barbies.
• 18:21
  Well, at the young, at our young ages, I mean, I was like when I was 16, 17, she was 11 and
• 18:29
  my mother was like, bring your sister.
• 18:30
  And I was like, yeah, I was the annoying little sister for a long time.
• 18:35
  Was?
• 18:36
  Was.
• 18:36
  Was.
• 18:37
  Okay.
• 18:37
  I just wanted to make sure.
• 18:38
  I was hurtful.
• 18:39
  So that was the question.
• 18:41
  I wasn't.
• 18:41
  I don't know.
• 18:42
  So when did you, when did you become this version of yourselves though, where you seemingly
• 18:46
  are, have such a tight bond, both professionally and personally, did that happen when you were
• 18:51
  both in your twenties?
• 18:52
  Did it happen as you were late teens?
• 18:54
  How did that work out?
• 18:55
  Did it happen over a bottle of Alan's coffee, Brandy Boone's farm?
• 18:58
  No.
• 19:01
  You were my people.
• 19:06
  Our parents got a divorce when I was a senior and she was in eighth grade.
• 19:11
  So the family dynamics changed and I became mother number two, big time, big time.
• 19:19
  It was just a time that I call them the kids, my younger brother and sister.
• 19:23
  They needed me.
• 19:24
  Mother number two came with a lot of responsibility.
• 19:26
  Yeah.
• 19:27
  Yeah.
• 19:27
  Did it come with a level of respect?
• 19:29
  Sure.
• 19:29
  Sure.
• 19:30
  Wait, wait, wait, wait, hang on.
• 19:32
  There's only one person answering this question.
• 19:34
  Yes.
• 19:34
  Yes.
• 19:34
  I mean, at the, at the time, no, but now looking back on it, yes, yes, yes, yes.
• 19:42
  And I think that through that time they knew they could count on me for, we need shampoo.
• 19:49
  I need $2 for lunch.
• 19:51
  I'm out of gas.
• 19:52
  And then we just became like good friends.
• 19:55
  How did you handle all of that?
• 19:57
  The big guy upstairs.
• 19:59
  I'm with you.
• 19:59
  Go ahead, preach to your sister.
• 20:00
  I'm right by your side on that one.
• 20:01
  Yep.
• 20:01
  Okay.
• 20:02
  I understand.
• 20:03
  And family support.
• 20:05
  I mean, I'm the, the firstborn type A responsible, you know, I was, you know, my older brother
• 20:14
  firstborn, I wouldn't put responsible in the list of characteristics.
• 20:18
  I don't think every firstborn is the most responsible.
• 20:21
  How old were you?
• 20:22
  18.
• 20:23
  Do you feel like you missed something?
• 20:25
  Nope.
• 20:26
  No.
• 20:27
  Any wild, crazy days?
• 20:28
  No.
• 20:28
  I, I, I had wild, crazy days, but no, I was wild.
• 20:33
  I mean,
• 20:34
  I think you're still having them, Dan.
• 20:35
  I'm not sure.
• 20:35
  I think you might be.
• 20:36
  I am.
• 20:36
  But do you feel like that you missed out on wild, crazy days?
• 20:42
  Um, no.
• 20:44
  I was, I was the not type A, not responsible.
• 20:49
  Yeah.
• 20:50
  I have a second mother for a reason.
• 20:55
  But that's why we're such good friends.
• 20:57
  Yeah.
• 20:58
  Yes.
• 20:58
  Yep.
• 20:59
  And you said there's also a brother.
• 21:00
  Yeah.
• 21:01
  So the three of you, where does the brother work into this dynamic?
• 21:05
  Does he, does he come in and, and, uh, get his nails done?
• 21:09
  He's, he's the youngest.
• 21:11
  He's one year younger than me.
• 21:12
  Um, we grew up extremely close and not that we weren't close with Sherry, but just because
• 21:19
  she was that much older than us, she was out of the house before we were.
• 21:24
  Right.
• 21:24
  Um, but now he comes in and sits in the middle and joins in and is great.
• 21:31
  Which one of you knows how to do the proper fade?
• 21:34
  Yes.
• 21:35
  Yes.
• 21:36
  He's military.
• 21:37
  So seriously.
• 21:39
  So those were the exact words out of his mouth one time.
• 21:43
  And I looked at Robin and I said, you can cut his hair.
• 21:47
  Yeah.
• 21:48
  Yeah.
• 21:49
  He was joking, but no, we haven't.
• 21:52
  We haven't.
• 21:52
  We haven't.
• 21:53
  We, I mean, we all.
• 21:53
  His name is?
• 21:54
  John.
• 21:55
  So if John comes in and he has a choice of either Sherry or Robin to cut his hair, to
• 22:02
  whom is he going to go first?
• 22:05
  Ooh, I don't know.
• 22:07
  Um, I think whoever has the time to, for him to sit down and get his hair cut.
• 22:11
  I think that's the right, I think that's the, I think that's the right answer.
• 22:14
  But if you're both sitting there with nothing to do, who does he go to first?
• 22:19
  I think he'd walk in and say, who's going to cut my hair?
• 22:22
  Sherry, do you have the same answer?
• 22:24
  Maybe.
• 22:25
  Yeah.
• 22:25
  I think so.
• 22:26
  And then who's going to be the first to raise their hand?
• 22:28
  Her.
• 22:29
  Really?
• 22:30
  Yeah.
• 22:30
  Okay.
• 22:31
  Cause she'd make.
• 22:32
  That would be Robin by the way.
• 22:33
  Cause she do sound alike.
• 22:34
  They do.
• 22:35
  I think just saying her is going to confuse the listener.
• 22:37
  Because she'd say Robin cut John's hair and I'd get up and I'd cut his hair cause she tells
• 22:42
  me what to do.
• 22:43
  There you go.
• 22:43
  Not so much anymore.
• 22:45
  I was going to say, what's the statute of limitations on that?
• 22:47
  It never runs out.
• 22:50
  This seems to be a perfect opportunity.
• 22:51
  Unknown to you and unknown to Dan, I put together a list of questions that we'd like to ask
• 22:57
  the two of you.
• 22:58
  Maybe you've seen the videos on social media where the question pops up on the screen and
• 23:02
  then the people say it's me or it's the other person.
• 23:06
  Okay.
• 23:06
  Okay.
• 23:07
  So we're going to ask the question.
• 23:09
  Okay.
• 23:09
  And then we want both of you at the same time to either say me, well, it's a podcast, so
• 23:17
  it's either me or her.
• 23:19
  Okay.
• 23:20
  All right.
• 23:20
  And so maybe what we do is we count down to the answers so they have to answer at the
• 23:23
  same time.
• 23:24
  Okay.
• 23:24
  Okay.
• 23:25
  Well, I think they're based on the synchronicity of the response, but based on the fact that
• 23:30
  Sherry tells Robin what to do, I feel like Sherry will answer first every time unless
• 23:34
  there's a direction.
• 23:35
  Thank you, Dan.
• 23:36
  You're welcome.
• 23:37
  You're welcome.
• 23:38
  Looking out for you, Robin.
• 23:39
  Thank you, Dan.
• 23:41
  You're the younger brother.
• 23:42
  You get it.
• 23:43
  I get this.
• 23:44
  All right.
• 23:46
  Or maybe we should have them answer with their names.
• 23:49
  Say the name of the person.
• 23:50
  Yeah, that would be better.
• 23:50
  Okay.
• 23:51
  Okay.
• 23:51
  Exactly right.
• 23:52
  Okay.
• 23:52
  Exactly right.
• 23:53
  So, Dan, if you want to go first.
• 23:54
  All right.
• 23:55
  Who is more likely to say, we can squeeze one more client in?
• 24:00
  Sherry.
• 24:00
  Sherry.
• 24:01
  We didn't need the countdown.
• 24:02
  All right.
• 24:03
  Okay.
• 24:03
  Here we go.
• 24:04
  Who is more likely to notice a bad haircut from across the room?
• 24:07
  Sherry.
• 24:08
  Sherry.
• 24:08
  Is that why you keep looking at me, Sherry?
• 24:10
  No.
• 24:11
  No.
• 24:12
  No.
• 24:14
  Here we go.
• 24:14
  I have the Kevin from the Wonder Years cut going on.
• 24:18
  Aw.
• 24:19
  I never have that problem anymore.
• 24:21
  Who is more likely to be running the salon while also solving everyone's problems?
• 24:27
  Ooh.
• 24:27
  Three, two, one.
• 24:29
  Sherry.
• 24:30
  Sherry.
• 24:32
  Who is more likely to buy more hair products than the salon actually needs?
• 24:37
  Robin.
• 24:38
  Sherry.
• 24:38
  Oh.
• 24:38
  Oh.
• 24:40
  Oh.
• 24:40
  Oh.
• 24:40
  Oh.
• 24:43
  Oh.
• 24:43
  We need to get security in here because I just saw daggers coming out of those eyes.
• 24:47
  Oh.
• 24:48
  Really?
• 24:49
  Retail or...
• 24:50
  Sherry definitely buys more retail.
• 24:52
  I like to play with new things.
• 24:54
  Stock up on more.
• 24:55
  So.
• 24:55
  Half and half, I guess.
• 24:57
  Yeah.
• 24:57
  Okay.
• 24:57
  All right.
• 24:58
  Who is more likely to say, let's change everything up and mean it?
• 25:01
  Sherry.
• 25:02
  Sherry.
• 25:02
  Mm-hmm.
• 25:03
  All right.
• 25:04
  These are a little more personal than professional.
• 25:06
  Mm-hmm.
• 25:07
  Dun dun dun.
• 25:08
  Mm-hmm.
• 25:08
  Who is more likely to say sorry first after an argument?
• 25:12
  Sherry.
• 25:14
  Is that true, Sherry?
• 25:15
  Yes.
• 25:16
  Okay.
• 25:17
  All right.
• 25:17
  There was quite the delay in that answer.
• 25:19
  I never would have expected that.
• 25:21
  As the younger sibling, I always...
• 25:23
  Who's told what to do.
• 25:23
  I always apologize first just to move on.
• 25:28
  With my brother.
• 25:29
  We don't often say stuff that we need to apologize.
• 25:34
  We don't often, but I probably would.
• 25:37
  Yep.
• 25:38
  Yep.
• 25:38
  All right.
• 25:38
  Mm-hmm.
• 25:39
  Okay.
• 25:39
  Respectable.
• 25:40
  Who is more likely to be late?
• 25:42
  Robin.
• 25:44
  I almost saw that one coming.
• 25:45
  I did.
• 25:46
  I definitely did.
• 25:47
  Only just based on what you've been sharing.
• 25:49
  We should go into DraftKings.
• 25:50
  Okay.
• 25:52
  Who is more likely to start laughing and not be able to stop?
• 25:57
  Robin.
• 25:58
  Robin.
• 25:58
  Probably Robin.
• 26:00
  And I say that because...
• 26:01
  I would have won money on that one.
• 26:02
  Because, I mean, we grew up going to church.
• 26:05
  Oh, my word.
• 26:06
  Don't look at me.
• 26:08
  And we would be like...
• 26:09
  Yeah.
• 26:09
  We couldn't look at each other because we would be...
• 26:12
  Oh, don't look at me.
• 26:13
  I got in so much trouble as an altar boy because another altar boy was making shadow puppets
• 26:18
  underneath where the...
• 26:20
  Yeah.
• 26:20
  And you can't...
• 26:21
  I couldn't stop laughing.
• 26:22
  Laughing.
• 26:22
  And my parents were so mad.
• 26:24
  Oh, they were sitting in the pew going, oh, he's filled with the joy of the Lord.
• 26:27
  Yeah.
• 26:27
  No, that's not what they were thinking.
• 26:29
  Yeah.
• 26:29
  They were thinking, I'm going to peel his ass.
• 26:31
  Yeah.
• 26:33
  Who is more likely to keep the salon gossip moving?
• 26:37
  We try not to gossip.
• 26:39
  So that's a non-question.
• 26:41
  Yeah.
• 26:41
  Oh, ooh.
• 26:41
  Yeah.
• 26:42
  Okay.
• 26:42
  And who is more likely to sneak snacks between appointments?
• 26:47
  Sherry.
• 26:48
  Yep.
• 26:48
  Me.
• 26:51
  I tend...
• 26:52
  I used to tend to get hangry, but I've learned to keep a snack, you know, handy.
• 26:57
  What's your go-to snack?
• 26:59
  A piece of fruit.
• 27:00
  Really?
• 27:00
  So a healthy snack.
• 27:01
  Yes.
• 27:01
  Yeah.
• 27:02
  You're not digging into the Cheez-Its?
• 27:03
  No.
• 27:03
  No.
• 27:04
  What are you digging into?
• 27:05
  If she's going for fruits and vegetables and things on one end of the food pyramid, what
• 27:09
  are you going for?
• 27:10
  I'm very healthy.
• 27:13
  Really?
• 27:13
  Maybe a cashew.
• 27:15
  A cashew?
• 27:16
  A pistachio.
• 27:17
  A single cashew.
• 27:18
  Boy, I am stuffed after that.
• 27:21
  Nothing with a seed oil in it.
• 27:23
  Okay.
• 27:24
  This is a barbershop question, not necessarily a traditional cosmetological establishment
• 27:30
  question.
• 27:30
  But when we were kids going to the barber back when I needed one, there was that little
• 27:35
  glass jar that had some type of mysterious liquid in it that they'd always put the combs
• 27:42
  in.
• 27:43
  Barbicide.
• 27:43
  We have it.
• 27:44
  What is that?
• 27:46
  It's a hospital-grade antibacterial, anti-fungal, anti-germ solution to clean our utensils.
• 27:57
  See, I'm figuring that's why I lost my hair.
• 28:00
  That's why.
• 28:01
  Why do I still have my hair?
• 28:03
  Because you were smart enough to-
• 28:06
  Rinse it out?
• 28:06
  Rinse the barbicide.
• 28:09
  What is it called again?
• 28:09
  Barbicide.
• 28:10
  You got it.
• 28:10
  Barbicide off of it before combing.
• 28:12
  I used to have the big, thick, rich, full.
• 28:15
  You know Farrah Fawcett?
• 28:16
  Yeah.
• 28:17
  Feathered?
• 28:18
  Yes.
• 28:18
  From the 1976, 1977.
• 28:22
  My husband's senior picture, his hair was to here.
• 28:25
  Yeah.
• 28:25
  And now?
• 28:26
  He has a nice, stylish fade.
• 28:30
  My husband's bald.
• 28:31
  Yeah.
• 28:32
  Bald is beautiful.
• 28:33
  It is.
• 28:33
  When you see him, you tell him.
• 28:34
  It's not a hairstyle.
• 28:36
  It's a lifestyle.
• 28:36
  That's right.
• 28:37
  That's what he says.
• 28:37
  Yeah.
• 28:38
  That's right.
• 28:38
  And honest to goodness, we got to pray that Elizabeth never listens to this.
• 28:42
  But she knows this.
• 28:43
  I never realized that she was okay with bald until one day, and this is before the whole
• 28:49
  doping scandal, I walked into her office and she was not looking at her computer screen.
• 28:55
  She was fawning over her computer screen, leaning right into it.
• 29:00
  And so I'm just curious.
• 29:01
  I'm like, what is it?
• 29:02
  And I came around and it was Lance Armstrong in a news conference.
• 29:06
  And I was like, honey, what are you doing?
• 29:08
  Nothing.
• 29:09
  I'm very busy right now.
• 29:11
  You were there.
• 29:13
  Oh my gosh.
• 29:14
  And then she revealed, and I had this, like an epiphany, that bald is okay if you're fit.
• 29:20
  So I'm not three days a week at the gym and I said, you know, honey, I think I'm ready
• 29:24
  to trim off what's really not provide.
• 29:25
  Boom.
• 29:26
  She's out the door.
• 29:27
  And I thought she's going to go buy more shoes.
• 29:28
  No.
• 29:29
  A clipper.
• 29:30
  She went to, you were there.
• 29:32
  She went to Martin's.
• 29:34
  She bought me some clippers.
• 29:35
  I could tell they smelled like smoke.
• 29:37
  All right.
• 29:37
  They were going to be some big sale.
• 29:38
  All right.
• 29:39
  And I realized that every time that I use these clippers and keep it trim, I saved like 20,
• 29:45
  25, 30 bucks.
• 29:46
  And then she took that money and went out and bought more shoes.
• 29:50
  So many women cut their husband's or significant other's hair.
• 29:54
  Yes.
• 29:55
  Yeah.
• 29:55
  We do have a lot of men that come in for cuts, but boy, a lot of.