Latest / Becker’s Healthcare Podcast / Shirin Hasan, Research Manager at Endeavor Health
Transcript
- 0:02This is where health care leadership comes together.
- 0:04Becker's sixteenth annual meeting brings more than 3,500
- 0:07hospital and health system executives and nearly 800
- 0:11speakers to Chicago, April 13 through the sixteenth.
- 0:14This year's event includes keynote conversations with Dallas
- 0:17Cowboys legend Troy Aikman and former president George
- 0:20w Bush. For the agenda and event details,
- 0:23visit beckershospitalreview.com
- 0:25and click on the events tab in the
- 0:27upper right. We're looking forward to hosting you
- 0:29in Chicago.
- 0:32This is Gracelyn Keller with the Becker's Healthcare
- 0:34Podcast, and we are recording live at the
- 0:36thirteenth annual CEO and CFO roundtable.
- 0:40I'm currently joined by Shireen Hassan, who is
- 0:42the research manager at Endeavor Health. Shireen, thanks
- 0:45for being here. I'm gonna have you start
- 0:47off by introducing yourself and telling us a
- 0:48little bit more about your background.
- 0:51Hello. Thank you, Grace, and thank you for
- 0:53having me. My name is Shereen Hassan,
- 0:56and I spoke at Beggars about one and
- 0:59a half years ago also, and so it's
- 1:01wonderful to be back.
- 1:03A lot has happened since then both in
- 1:05my professional
- 1:06development and personal ventures, and I'm excited to
- 1:09share those.
- 1:11So I,
- 1:12as you mentioned, I'm a research manager at
- 1:14Endeavor Health, and I'm also graduating from my
- 1:17MBA school at the University of Chicago Booth
- 1:19School of Business.
- 1:21And in my school, I focused on health
- 1:23care, finance,
- 1:25and entrepreneurship, and that have helped me understand
- 1:28the complexities
- 1:29of the health care system at a much
- 1:31deeper level.
- 1:33And at Endeavor Health,
- 1:35I I work professionally, and I joined the
- 1:37hospital about four and a half years back
- 1:40in clinical trials management,
- 1:44which was a fascinating,
- 1:45job involving,
- 1:48interaction with different, health care sectors like pharmaceuticals,
- 1:51physicians, patients,
- 1:53pharmacy.
- 1:54And I covered all areas like clinical, operational,
- 1:57and finance.
- 1:58And although I worked in the hospital,
- 2:00side, but I understood
- 2:03the complexities that pharmaceuticals
- 2:05face in clinical trials. Like, clinical trials are
- 2:08costly and risky because they can,
- 2:12fail and not be approved by the FDA.
- 2:15But at the same time, clinical trials are
- 2:17very important for patients because there are
- 2:20rare disease,
- 2:21patients for whom there are not many,
- 2:24options in the,
- 2:26drug development.
- 2:27So,
- 2:29patients for patients, it's, very important.
- 2:32And,
- 2:33my current role at Endeavor Health, which is
- 2:36a large health system in Illinois with nine
- 2:38hospitals and about 300 immediate care centers,
- 2:43I work as a research manager in radiology,
- 2:46and I work on NIH grants. Like, I
- 2:49review budgets,
- 2:50track balances,
- 2:52and help, investigators navigate the administrative
- 2:55and financial side of research.
- 2:57It's operational
- 2:59and detailed, but it's also deeply
- 3:01strategic.
- 3:03Wonderful. Well, thank you for being here. And
- 3:05let's start our conversation talking about growth strategy.
- 3:07I'd love to know what your growth strategy
- 3:09is over the next year or two.
- 3:12Yeah. That's a a fascinating question. And,
- 3:15and so my growth strategy at,
- 3:18the health system depends on the growth strategy
- 3:20of the organization.
- 3:22What makes it exciting is the scale of
- 3:24growth we are seeing under our,
- 3:27VP, Justin Brake, and research leadership.
- 3:30We now have about, more than 500 active
- 3:33clinical trials, nearly
- 3:35300 principal investigators,
- 3:37and millions of dollars in NIH and industry
- 3:40funding supporting our research.
- 3:43And thousands of patients are enrolled in clinical
- 3:45trials across oncology, cardiology,
- 3:48neurology, and more.
- 3:50And,
- 3:51moreover, research is a very
- 3:53integrated
- 3:54and collaborative across multiple offices, like sponsored programs,
- 3:59clinical research, and research integrity.
- 4:02It's a big collaborative ecosystem and,
- 4:05it depends on administrative
- 4:07precision, people relationships,
- 4:09and innovation
- 4:10in both research and clinical operations.
- 4:14However, beyond my immediate role, I also stay
- 4:17involved with broader system discussions.
- 4:20As I mentioned, ours is a nine hospital
- 4:23system. It's large, diverse, and full of opportunities.
- 4:27One thing I really value is that we
- 4:29have a culture where ideas are welcome from
- 4:31any level, and I've always felt encouraged to
- 4:34share input on
- 4:36system challenges
- 4:38from improving operational workflows to exploring innovative partnerships
- 4:43or new care delivery models that enhance both
- 4:46quality and efficiency.
- 4:48For example,
- 4:50one internal issue that I have been passionate
- 4:53about is how frontline
- 4:55teams manage their workload.
- 4:58In many hospitals, staff spend enormous time on
- 5:01inherited
- 5:02administrative or procedural tasks
- 5:05that don't actually impact patient outcomes or financial
- 5:08performance.
- 5:10So I developed a simple framework I call
- 5:13that I call the task evaluation and impact
- 5:16system.
- 5:17And before any taking any recurring task,
- 5:21teams
- 5:22should pause and evaluate
- 5:24what is the much measurable outcome of this
- 5:27task. Does it affect quality, financials, or operations?
- 5:32Or is it high impact or low impact?
- 5:35And once categorized,
- 5:36teams can then focus on the
- 5:39most high value
- 5:40work
- 5:41and differ or redesign the low impact tasks.
- 5:45Automation and AI are other ways to reduce
- 5:48workload, but they are costly and take time
- 5:50to implement.
- 5:52And so sometimes by thoughtfully revising our workflows,
- 5:55we can substantially
- 5:57change our performance.
- 6:00And tell us about the most exciting and
- 6:02impactful initiative or project you're currently working on.
- 6:06That's an interesting question, and
- 6:09I I can talk about one of my
- 6:11personal ventures that's separate from my hospital job.
- 6:14And it's still in the exploration
- 6:16phase, and
- 6:18I call it,
- 6:19water access initiative,
- 6:21which is
- 6:22an initiative that connects
- 6:24water stressed countries in the globe
- 6:27with water
- 6:28technology companies in The US to help these
- 6:31countries facilitate
- 6:33trade collaboration,
- 6:34connectivity,
- 6:36and come up with new funding models that
- 6:38can help these countries sustain their water supply
- 6:41infrastructure
- 6:42without depending on foreign aid.
- 6:45It's an interesting idea because water access is
- 6:48impacted at two levels.
- 6:51First, there is broken infrastructure and there is
- 6:54no water supply.
- 6:55And second, the problem is water contamination.
- 6:59So these are could be in countries like
- 7:03Philippines
- 7:04or developing countries like Bangladesh, India, Pakistan,
- 7:08etcetera.
- 7:10Although this is a non health care venture,
- 7:12but it impacts
- 7:14people's health
- 7:15because both water scarcity and water contamination
- 7:19have health consequences.
- 7:21For example,
- 7:22water inadequacy
- 7:24can cause
- 7:26health problems like dehydration and nutrition deficiency,
- 7:30and they can also,
- 7:33affect
- 7:34maternal and child health.
- 7:36For example, pregnant women
- 7:38often have to walk long distances to fetch
- 7:41water, which increases the risk of preterm labor,
- 7:44musculoskeletal
- 7:45injuries, and exhaustion.
- 7:48Water scarcity also causes compromised health care delivery
- 7:52because health care facilities are not able to
- 7:55sterilize instruments
- 7:57and cannot maintain sanitation that can spread hospital
- 8:01acquired infections.
- 8:03So this is an important area of work
- 8:06and also aligns with the WASH initiative, which
- 8:09is which stands for water, sanitation, and hygiene,
- 8:12and it's a public health platform
- 8:15used by public health framework
- 8:18used by organizations
- 8:19like WHO and UNICEF
- 8:21to assess health outcomes.
- 8:24I'm very excited about this venture, and,
- 8:27I'll keep you updated with the progress.
- 8:30And then what is the most important thing
- 8:32that you think health care executives should do
- 8:34now to make sure their organizations are successful
- 8:37in the future?
- 8:39That's an interesting question. I think they should
- 8:41remain updated with the innovations
- 8:44and,
- 8:46all the innovations in technology,
- 8:48administration,
- 8:50automation,
- 8:50because it's it's happening at a very fast
- 8:53pace,
- 8:54and we don't want to remain. Although we
- 8:56work in health care, which is, which is
- 8:58not a very technology driven sector,
- 9:01but we need to remain updated
- 9:04and keep on adapting. So our pace matches
- 9:07with the pace of technology growth.
- 9:10Absolutely. Well, thank you so much for joining
- 9:13me today on the Becker's Healthcare Podcast and
- 9:15taking the time to share these insights. Again,
- 9:17we are recording live at the thirteenth annual
- 9:19CEO and CFO round table. Thank you so
- 9:22much, Grace.