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Expert Negotiation Tips When Your IT Network Is Held Hostage
Chris Voss is the CEO and Founder of The Black Swan Group, an organization that teaches strategies found in hostage negotiations and applies them to the business world. He is also the best-selling author of the book Never Split the Difference: Negotiating As If Your Life Depended On It.
Prior to 2008, Chris was the Lead Negotiator for the FBI International Kidnapping Response as well as the FBI's hostage negotiation representative for the National Security Council's Hostage Working Group. During his career, he also represented the U.S. government as an expert in kidnapping at two…
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