D. Lynn Kelley on her Book ”Change Questions,” Lean and Deming

Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and Beyond · Oct 18, 2023 · 58m

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Our guest today is D. Lynn Kelley! She is author, with John Shook (who has been a guest here many times), of the new book, Change Questions: A Playbook for Effective and Lasting Organizational Change.

Lynn currently serves as a senior advisor to BBH Capital Partners.

Following a career highlighted by leadership roles in engineering, supply chain, and continuous improvement in various industries, Kelley retired from Union Pacific Railroad in 2018.

At Union Pacific, she was senior vice president of supply chain and continuous improvement. She was also the…