536: What It Means to Set Up Staff For Success

Keys To The Shop : Equipping Coffee Shop Leaders · Apr 21, 2025 · 24m

The world of cafe management is full of great ideas that, if applied well, would indeed change things for the better. The idea around leader ship role being primarily about "setting people up for success" is one of those principles. The trouble is it often stops with just the idea and is not as often applied in a tangible way.

Today we are going to explore what it really means to set your staff up for success in the daily operations of the café in a way that is helpful for the business, customer service, and the barista themselves.

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