Latest / The Inspired Stories Podcast / Exploring Ryan Carruthers' Philosophy: Mental Health for All | Healthcare Series
Transcript
- 0:04Welcome to another edition of Inspired Stories, where leaders
- 0:07share their experiences so we can learn from their successes,
- 0:10how they've overcome adversity, and explore current challenges
- 0:13they're facing. Welcome to another edition of
- 0:18the Inspired Stories podcast, where leaders share their
- 0:21experiences so we can learn from their successes and be inspired
- 0:25by how they've overcome adversity.
- 0:27My name is Anthony Kotaspodi, and today's guest is Ryan
- 0:30Carruthers, Chief Clinical Officer of Center Point, which
- 0:33offers over 40 programs including mental health,
- 0:36substance use treatment, primary care, and housing.
- 0:40Ryan is a licensed mental health practitioner, licensed alcohol
- 0:43and drug counselor, and certified peer support
- 0:46specialist in the state of Nebraska.
- 0:48He holds a PhD in Counseling Studies and is a member of the
- 0:52Motivational Interviewing Network of Trainers.
- 0:55He's also worked as an adjunct professor and taught many other
- 0:58addiction counselors and mental health practitioners on topics
- 1:01of harm reduction, suicide prevention, and alternatives to
- 1:05the 12 step programs. He started Omaha's first SMART
- 1:09Recovery Meeting and has created programs for educational
- 1:11courses, outpatient programming, adolescent family education
- 1:16courses and residential curriculum.
- 1:18At the end of the 2007 eight school year, Ryan was awarded
- 1:22Millard Public Schools Expanding Horizons Award for making a
- 1:25difference by enhancing students learning of curriculum through
- 1:29practical experience in the school environment.
- 1:31Ryan has held various positions with Center Point and has been
- 1:34their Chief Clinical Officer for the last 3 1/2 years.
- 1:38Now before we get into all that good stuff, today's episode is
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- 2:09Now back to our guest today, the Chief Clinical Officer of Center
- 2:12Point, Brian Carruthers. I appreciate you making the time
- 2:15to Share your story today. Yeah, thanks for having me on.
- 2:20So, Ryan, when was it that you first realized that you wanted
- 2:23to serve others through behavioral health assistance?
- 2:28Yeah, so I was a mathematics and German double major in college.
- 2:36This is a natural transmission trans.
- 2:38Position right. And I was about three, 3 1/2
- 2:43years into that when my life kind of took a turn.
- 2:52So in my intro, you said I'm a certified peer support
- 2:55specialist and, and, and that means that I myself have lived
- 3:00experience with addiction and mental health struggles.
- 3:05And so I found myself here in the state of Nebraska in a
- 3:10residential recovery program for a pretty severe addiction.
- 3:17And through that journey, I decided I wanted to continue my
- 3:21education, but I was going to switch over from German and
- 3:26mathematics into Human Services and into addiction counseling in
- 3:32particular. And so my own journey kind of
- 3:36inspired coming into the field of mental health.
- 3:41And you know, that was a little over 21 years ago.
- 3:46And so, you know, it hasn't been a straight line ever since, but
- 3:51I saw what kind of my my purpose was and, and have kind of
- 3:55pursued that all the way through now to being a PhD.
- 4:01Wow. So this is a powerful story.
- 4:03I'd like to dig in here if you don't mind a little bit.
- 4:07So you found yourself in an addiction recovery center.
- 4:12Did you admit yourself or family or friends kind of directing
- 4:16you, kind of pushing you to go there?
- 4:18How did that kind of unfold? Yeah, it's always kind of a
- 4:22combination of things when when people make that decision, kind
- 4:29of the, the crux of it was I knew that I could not continue.
- 4:36Along with the addiction stuff, I also had some pretty gnarly
- 4:42depression that I was struggling with.
- 4:44And so, you know, the, the end of my, that part of my life that
- 4:50that part of my story was on a bridge and I wanted to jump off.
- 4:57And so I actually reached out to my uncle who had had similar
- 5:07kind of struggles and had been through some treatment and said,
- 5:12hey, I need some help. And he got me help.
- 5:20By the end of that day, I was in a rehab center and starting the
- 5:26long journey of recovery. Wow, that's powerful.
- 5:32And maybe the most surprising part of that is that you were
- 5:36actually able to reach out for help.
- 5:38Folks find themselves in that kind of a position, struggling
- 5:41with depression, struggling with addiction.
- 5:44What they need the most is help from somebody, from a trusted,
- 5:47you know, loved one. But that can be the hardest
- 5:50phone call, that's can be the hardest conversation for that
- 5:53person to initiate. Yeah, and, and I had really kind
- 5:58of said to myself, look, I'm going to make one phone call and
- 6:00if he doesn't answer then you know, it's not meant to be.
- 6:04It just so happened that that he answered the phone and was
- 6:09available to come get me and, and kind of dropped everything
- 6:15that he had going on and and put his focus and attention on me
- 6:19and the rest, as they say, is is history.
- 6:24How long were you in the treatment center?
- 6:27I was a kind of a traditional short term residential program,
- 6:32so it was about 30 days. OK.
- 6:36And was it while you were in there that you had the idea of
- 6:41sort of changing your education and career trajectory or did
- 6:45that come later on? Yeah.
- 6:47I, I, I think the initial idea of it kind of came there.
- 6:54I I really enjoyed helping the other people that were there
- 6:59just kind of in conversation, not really, you know, formal
- 7:02helping. But then one of my counselors
- 7:07that was there actually said to me, hey, have you ever thought
- 7:10about, you know, doing something like this?
- 7:14And that kind of formally put the idea in my head.
- 7:17And then when I came out and did some recovery housing for a
- 7:24while with some other people in early recovery, decided, yeah,
- 7:29this is this is what I want to pursue.
- 7:32OK. And so you went back to school,
- 7:35you started taking different courses, and what did the path
- 7:41look like from there to center? Point yeah, so I kind of took AI
- 7:49guess a non traditional approach in in mental health, excuse me,
- 7:54mental health and addiction. A lot of times people will come
- 7:58out of school and go work for an agency and then after working
- 8:03for an agency for a number of years, they'll go into private
- 8:06practice. I took the opposite approach.
- 8:11I started off in private practice.
- 8:13I had a, a small private practice that actually grew into
- 8:19a couple of different locations and employed several other
- 8:26counselors and staff and did that for almost a decade until,
- 8:36you know, the, the business side of it was not my strength.
- 8:41I really enjoyed meeting with people and developing programs
- 8:46and relationships with people in the community and maybe not even
- 8:50the business side of it, but really the the hiring side.
- 8:54When I opened up a second location, I hired someone to run
- 8:59that location and it turned out to be a hard lesson for me.
- 9:06It ended up bankrupting the business and myself along with
- 9:11it. So in going through that, I
- 9:16then, you know, had to kind of go work for non profits all the
- 9:23all the while. So I started out after having
- 9:26gotten my associate's degree 'cause that's kind of all, all
- 9:31you really need to practice drug and alcohol counseling, Mental
- 9:35health practice requires a master's degree.
- 9:37And so I was continuing my schooling while running the
- 9:43practice. And then when I closed that
- 9:46down, went and, and worked for a couple different nonprofits.
- 9:52But the thing about running your own business is you get to do
- 9:57what you want, how you want it, when you want.
- 10:00And then when you go work for a nonprofit agency providing
- 10:05mental health services, it's, it's not quite the same.
- 10:10You don't have the same level of freedom.
- 10:12And so I have a particular way I, I view addiction counseling
- 10:20that isn't necessarily the norm. And it, and it's really the idea
- 10:23that abstinence from everything isn't the only solution, that
- 10:29there's a lot of people out there that want help, but maybe
- 10:36they want to stop using their drug of choice like
- 10:40methamphetamine or opiates. You know, the opiates have been
- 10:46in the news a lot lately. And, and, and so we have people
- 10:49come in like, look, I need to get off of the, the heroin or
- 10:53the fentanyl and, and, but don't, you know, don't try to
- 10:57pressure me to stop smoking weed, for instance, the kind of
- 11:03traditional mode of addiction recovery says, no, you got to
- 11:08stop everything. But then what that does is that
- 11:12closes doors to people and people end up dying, you know,
- 11:18when they, when they don't get help.
- 11:20And so the, the kind of addiction counseling and, and
- 11:26mental health practice, honestly, that, that I utilize
- 11:29is called harm reduction, which just says, we really meet people
- 11:33where they're at. We help them with what they're
- 11:36willing to get help on. And then we leave the door open
- 11:40for them to get help for these other issues that they may not
- 11:45be ready to stop, like alcohol or, or marijuana.
- 11:51And when I was in private practice, I was able to do that
- 11:56kind of on my own, right? I was able to just practice the
- 11:59way I wanted. When I went out and started
- 12:01working for agencies, that wasn't the case.
- 12:05And, and So what, what kind of make center point such a great
- 12:10fit for me is that they've been practicing harm reduction for
- 12:14the last 50 plus years now and, and really putting a focus on
- 12:21meeting people where they're at. And, and one of the, the things
- 12:24we say all the time is that better is better.
- 12:29You know, you don't have to be perfect.
- 12:32You know, we're a abstinence only program really pushes
- 12:37people towards 100% all the way and we want to be able to help
- 12:42people when they're ready for 70% of what we have to offer.
- 12:46So that's that's kind of what has made Center Point a great
- 12:50fit for me in terms of how I got here.
- 12:55It was actually by happenstance, I had ended up at a residential
- 13:00as a director of a residential program here in Omaha run by
- 13:05another nonprofit. When they, because of budgetary
- 13:10issues and some socio political realities of taking federal
- 13:16money, which is really what runs the mental health and, and
- 13:21addiction treatment industries in the United States, they
- 13:25decided to no longer operate the programs they were operating,
- 13:30which happened to be where I was working, was the state's largest
- 13:34residential mental health and substance use treatment
- 13:39facility. And so the state said, look, we
- 13:43need this program to keep going. And Centre Point stepped up to
- 13:48the plate and said we're willing to keep running the program even
- 13:53though, you know, in the, in the six months prior to Centre Point
- 13:59taking over, the, the program had lost over $1,000,000.
- 14:04And so it was a financial mess. And Centre Point stepped up to
- 14:09the plate and I was able to continue in my role as a
- 14:13director here. And then over the last 7 1/2
- 14:17years have just kind of grown with the organization into the
- 14:22Chief clinical officer role. So Centre Point acquired the
- 14:27entity that you were working for before it was in financial
- 14:32straight dire straits and they were able to come in, kind of
- 14:35patch it up, fix it up. You stayed on and sort of the
- 14:38same kind of leadership role that you had before and your
- 14:40role has just continued to grow with Center Point.
- 14:43Yeah, absolutely. And and it, it's just been a
- 14:48really good fit for me and I think for the organization as
- 14:53well. I've been able to kind of bring
- 14:57my vision for how treatment is supposed to occur.
- 15:03And it's almost like I have the freedom of private practice
- 15:08again without having to, you know, be the one who runs
- 15:13payroll. You know, we have a team for
- 15:15that. So yeah.
- 15:18It's you get to focus on your strengths and your love and
- 15:21you've got other people to support those other elements of
- 15:24the business. I want to explore this idea of
- 15:27harm reduction a little bit more.
- 15:29This is a, a non traditional approach.
- 15:32And I guess when you first started talking, my mind said,
- 15:37wait a minute, that doesn't seem like the right way to go.
- 15:40I mean, if they're having trouble with substances, don't
- 15:42you want them off everything? Like, you know, if, if you, you
- 15:47know, tend to have addiction towards this thing, aren't you,
- 15:50you know, probably going to have addiction tendencies towards
- 15:53other things. But then I heard what you said
- 15:55about meeting them where they are, right?
- 15:58Because if you, I think this is what I hear you saying, if you
- 16:03take such a hard line stance with folks, it's, it's all or
- 16:07nothing. You're going to get some people
- 16:09who just say, well, then it's all like, I, you know, I'm not
- 16:13coming in, I'm not doing this program.
- 16:15That's not where I'm at right now.
- 16:16And like you said, people end up dying because they they go too
- 16:20far the other direction. What was it that sort of led you
- 16:25to this thought process of it doesn't have to be abstinence.
- 16:32Yeah, that's the, that's the key question.
- 16:36I guess myself, I kind of came to this harm reduction approach
- 16:44by listening to the people I was working with going back to my
- 16:49private practice. I, I kind of had that what you
- 16:52described, the kind of, you know, traditional mentality of
- 16:57it's all or nothing. And, and, you know, this is how
- 17:01it is. You have to stop everything or
- 17:04else you're, you know, destined to, you know, die from this.
- 17:11And two things. One, I'd gotten a really good
- 17:18training. A colleague of mine had said,
- 17:23hey, have you ever thought about this training in motivational
- 17:27interview is what it's called and basically just is the
- 17:31approach that teaches you to not push people towards things, but
- 17:36rather to walk with them in the direction that they want to go
- 17:41and allows them free choice, right, without judgment.
- 17:47The idea is that, you know, there's here in Nebraska just a
- 17:52couple weeks ago, we, we finally, I think we're the 47th
- 17:56or 8th state or something to pass medicinal marijuana.
- 18:03But the, the, the truth is that whether it's alcohol or, or
- 18:08marijuana, caffeine or tobacco, adults have choices to make.
- 18:15And we want to, we want to respect those choices,
- 18:20regardless of whether they're in line with what is ultimately the
- 18:24healthiest for them. And, and what we find is that
- 18:28when you don't push people into something they're not ready for,
- 18:33they tend to get around to making the right decision for
- 18:38themselves, the decision that they're comfortable with.
- 18:43And when someone says this is something I want, it's not
- 18:47something that I need or someone, you know, a court or a
- 18:50family member or something is saying that I have to do, you
- 18:56know, in my own journey, my, my family had done some, you know,
- 19:02if you're familiar with the TV show Intervention, they had done
- 19:07some of those kind of confrontational interventions
- 19:10with me where they said, look, this is this is it, you're going
- 19:14to do this or else. And when presented it that way,
- 19:21I said or else, you know, and, and just kind of went that went
- 19:26that path. But by listening to the people I
- 19:30was working with, they told me they're like, look, you know,
- 19:34I'm going to do what I'm going to do.
- 19:35So I can come in here and be honest with you about it, right?
- 19:39Or I can come in here and tell you what you want to hear,
- 19:44right? The choice is up to you as the
- 19:46as the therapist. How do you want to approach me?
- 19:49Right? Because if you approach me in in
- 19:51this way, I'll be honest with you and I'll tell you, yeah, you
- 19:54know, when I get off of probation, I'm going to go back
- 19:58to smoking weed. And I'm like, OK.
- 20:03Right. The other thing that we see,
- 20:06especially with younger folks, you know, if you think of a
- 20:10teenager coming into a treatment Center for a drug problem,
- 20:16they'll come in and be like, well, yeah, but we should be
- 20:18legal. And all they're trying all that
- 20:22is try to tell new counselors and therapists all that is, is a
- 20:27litmus test, right? They're just testing you to see
- 20:31if they can trust you. Because if you say no, yeah, it
- 20:34shouldn't be in, you know, it's still bad for you.
- 20:37And a drug is a drug is a drug. You know, just answer them with
- 20:40some kind of cliche. Then now they got what they
- 20:45want. They got an argument from me,
- 20:47right? And they know it's me versus you
- 20:50rather than we're on the same page.
- 20:52And so regardless of whether I believe marijuana should be
- 20:56legal, the harm reductionist in me says when someone says
- 21:01something like that, well, we should be legal, I'm like, yeah,
- 21:04OK, and just agree with them, right?
- 21:08Regardless of what I actually believe, that's, you know, as a
- 21:13helper, that's not my role to impose my values on.
- 21:18You and so this is part of that motivational interview style
- 21:21that you've learned is yeah, kind of how to gain trust with
- 21:26them and and walk with them until they're ready to take that
- 21:29that step. Yeah, I couldn't describe it
- 21:33better myself. So you, you talked about the
- 21:37show intervention, do do those interventions, do they ever
- 21:41work, are they ever effective? I mean work.
- 21:46You know effectiveness is hard to say in our field, right?
- 21:53What do you measure, right? Do you measure pure abstinence?
- 21:57Do you measure, I mean the intervention itself, it's only
- 22:00goal is to get the person into treatment, right?
- 22:03And so does it get them into treatment?
- 22:05Sure. A lot of times it does.
- 22:10Then then you know, the question of whether or not the treatment
- 22:13is effective, that's a, that's a totally different question,
- 22:17right? You know, on that though, that
- 22:21question of is it effective our our work, you know, we, we do
- 22:26measure at center point whether or not someone maintains
- 22:30abstinence, you know, during our programs, after the program,
- 22:33etcetera. But that's not how we measure
- 22:36our own success at center point. Our mission is to help the
- 22:40people we serve get better sooner for longer.
- 22:44But the question is how do you measure whether or not someone
- 22:48got better? And we we have an approach for
- 22:52that. We use a tool really looks at
- 22:55their ability to function in their daily lives, right.
- 23:01That's that's why people actually come into treatment is
- 23:04because their life is falling apart.
- 23:08Is it because of the drugs? Sure.
- 23:12But some people are able to just for a reduction in substance
- 23:17use, maintain a job, right? Who's to say that's not a
- 23:22success in their eyes? That's what they wanted.
- 23:25They wanted to be able to maintain their job or they
- 23:27wanted to be able to rebuild relationships, right?
- 23:30And they're able to do that maybe while still smoking weed
- 23:34or, or drinking socially or even some binge drinking, you know,
- 23:40on on a limited basis. But then, you know, if I get
- 23:45into the, the heavy drug use, the illicit drug use, whatever,
- 23:50so then then functioning kind of falls apart.
- 23:56And so our approach is to help people with their functioning.
- 24:01And, and one of the ways that we teach that is really focusing on
- 24:05their coping mechanisms. You know, the idea is that for a
- 24:10lot of people with addiction, you know, and, and, and this is
- 24:15true even, even, you know, with business people, the, some of
- 24:20our, our worst problems are actually our solutions, right?
- 24:26Someone who spends 5 hours a day doom scrolling during the
- 24:32election, you know, that's a solution for them, right?
- 24:36That's how they're managing their anxiety or depression in,
- 24:40in that moment. And so it's when those things
- 24:45that we look to for relief, those start to impact our
- 24:49functioning, that's when people start to look for help because
- 24:53what they're doing to to cope just isn't quite working.
- 25:00Is harm reduction considered an alternative to a 12 step
- 25:04program? And if so, are there other
- 25:08methods that aren't 12 step? Yes, Yeah, certainly.
- 25:14Yeah. So SMART Recovery is by far the
- 25:18largest non 12 step recovery program that's available out
- 25:25there now. Now 12 step programs themselves
- 25:28aren't really treatment. That's a that's a free mutual
- 25:34aid support group that's available in the community.
- 25:38And so the approach we take to that is we we educate people on
- 25:44what the 12 step programs are, what SMART Recovery is, what
- 25:49refuge recovery is, which is kind of a Buddhist approach to
- 25:53recovery. Moderation management is a more
- 25:59harm reduction approach that teaches people what alcohol
- 26:03moderation is and is appropriate for a lot of people that have
- 26:08had, you know, kind of more moderate alcohol problems.
- 26:14And so, yeah, our approach is just that you have to find your
- 26:19own path, right? You have to find something
- 26:22that's going to work for you and your family and your situation.
- 26:27And and you know, the evidence base is that the way we do it,
- 26:34that's the way treatment is effective.
- 26:38Pushing people towards kind of one modality of recovery like
- 26:43the 12 step programs is just not very effective.
- 26:50Yeah, You know, I'll have to profess some ignorance here
- 26:52because I get a lot of what I know about recovery and
- 26:56addiction and 12 step programs from news and television
- 27:00programs. And they sort of present it as,
- 27:04you know, if you're an alcoholic, like one tiny taste
- 27:06of alcohol, like sends you, you know, spiraling.
- 27:10But what I'm hearing you say, I think Ryant tell me if I'm
- 27:13wrong. Is there sort of a spectrum?
- 27:16Right. Like, yes, there are some people
- 27:17like a, you know, a single taste is going to, you know, send them
- 27:20off on, you know, a bad Bender. But you know, they're they're
- 27:25people who, you know, alcohol. They're yeah, they consume too
- 27:28much of it, but they can find a more moderate way to consume
- 27:33that and still function in their lives.
- 27:35Is this, is this correct? Yeah.
- 27:38Yeah. And I think the best evidence
- 27:40for that is that, you know, something like 30% of any
- 27:46college campus meets diagnostic criteria for a moderate to
- 27:51severe alcohol use disorder. And yet those same folks, by the
- 27:57time they're 25 or 30, most of them didn't end up in rehab.
- 28:02Most of them did not, you know, kind of spiral.
- 28:09They, they certainly had all the diagnostic features.
- 28:13But what happened is they developed some other coping
- 28:16mechanisms. They changed their social
- 28:18surrounding. They, you know, kind of grew up,
- 28:22right. They matured what we say.
- 28:24They matured out of the, the substance use issue.
- 28:29And maybe they have some lingering, you know, misuse kind
- 28:34of tendencies where where they will binge drink and potentially
- 28:37cause some problems that way, but certainly nothing like they
- 28:41were when they were, you know, 21 on a college campus.
- 28:47So we've been talking about Center Point and the services
- 28:50that you provide for folks dealing with substance issues,
- 28:54and obviously that is heavily intertwined with mental health
- 28:59issues as well. Do you ever work with folks who
- 29:03are not dealing with an addiction problem but do have
- 29:06mental health issues? Yeah, absolutely.
- 29:11And, and the, the idea is we want to take a biological,
- 29:16psychological and social approach to helping people,
- 29:21regardless of what brings them in.
- 29:23So this bio psychosocial model really says we need to address
- 29:28all of the issues that the individual has.
- 29:30And so like when you were talking about, you know, the
- 29:36services that we provide, we, we, we've actually taken it so
- 29:39far is to bring primary care in house.
- 29:43And so that way we're addressing those primary care needs, we're
- 29:48addressing the mental health needs, we're addressing the
- 29:50substance use needs. We have, you know, 200 plus
- 29:55units of supportive housing that we provide as well to the
- 30:00community. Because you know, our, our CEO
- 30:06often says it's like if you go into a car shop, excuse me, with
- 30:12four flat tires and, and the places like, look, all we do is,
- 30:18you know, at this shop, all we do is front right tires.
- 30:22That's, that's it. You know, those, those other 3
- 30:26tires, you got to go down the road to get those fixed.
- 30:28Well, that's not going to work out very well, right?
- 30:31And so whether it's mental health, substance use, you know,
- 30:35a combination of the of the two, which is typically the case that
- 30:41where there's one, there's the other.
- 30:44Especially for the people that do have the addiction issues,
- 30:47they almost always have some underlying mental health stuff.
- 30:53So about 70% of the people we see every year are, are kind of
- 30:58what we call Co occurring. So they've got a little bit of
- 31:03everything going on and. That other 30% then those are
- 31:07folks that aren't dealing with an addiction problem.
- 31:10Yeah. Yeah, they're there'll be folks
- 31:13that have mental health issues that, you know, whether it be
- 31:17depression, anxiety, or one of the more severe and persistent
- 31:23mental health issues, you know, bipolar, schizophrenia.
- 31:27So let's talk. About mental health, I feel
- 31:30like, you know, you kind of want to make this point about
- 31:35everybody has mental health, It's just sort of a matter of
- 31:38where you are with it. Yeah, absolutely.
- 31:43The the truth is in the, in the kind of post COVID era, we, we,
- 31:50we've kind of come out with this lesson that mental health is
- 31:54something we have to take care of.
- 31:57It's not something you have or you don't have.
- 31:59It's, it's something that is as you said with addiction is on a
- 32:03spectrum, right. And any given day, depending on
- 32:07your stressors and, and what's going on, you know, politically
- 32:12or, or what's going on financially, you know, in your
- 32:15life that your mental health is going to ebb and flow.
- 32:19And, and this idea that people with mental health issues are,
- 32:26you know, people in a hospital somewhere, it's just not the
- 32:29case. It's, it's all of us.
- 32:32One of the things that we saw starting a couple months after
- 32:36the the initial lockdowns of COVID was huge, a huge spike in
- 32:43the diagnosis of anxiety disorders.
- 32:47The what and kind of what we found was that these people had
- 32:53anxiety issues already, but they never had anything that kind of
- 32:59spurred them to go get help with it.
- 33:03And whether it was the isolation or, you know, getting laid off,
- 33:08you know, even temporarily during early COVID, the, the way
- 33:15that the world changed made people a little bit more aware
- 33:20of mental health issues. One of the, one of the good
- 33:23things that has come out of that awareness is that we found more
- 33:33foundations, more folks being willing to give money to
- 33:39nonprofits like ours in order to address mental health.
- 33:44There's been a lot of really good conversations over the last
- 33:493-4, you know, five years, I guess now surrounding mental
- 33:56health and, and some of that is directly attributable to COVID.
- 34:04Yeah. What have you found to be sort
- 34:09of some of the more effective methods to help people who are
- 34:14on that mental health spectrum kind of move from one end closer
- 34:17to the other? Yeah.
- 34:20So I think we we utilize several different kind of approaches.
- 34:27I want to start by talking about one of the most important ones.
- 34:30And it's not something we do directly with people, but it's
- 34:34more of a system thing. It's an approach we adopted
- 34:39probably 3-4 years ago that had mental health systems and, and
- 34:44hospital systems, physical health systems as well, develop
- 34:49what's called a zero suicide framework.
- 34:54One of the things that research shows us around suicide is that
- 34:59many people who end up dying by suicide were in a behavioral
- 35:06health or a physical health setting within the 30 days prior
- 35:13to their death. And what a tragedy, right?
- 35:18What, what was it that was missed, right?
- 35:20What was not done? How was it that this person fell
- 35:24through the cracks and this didn't get appropriately
- 35:28identified and treated when the person was seen by these health
- 35:34professionals? And so several years ago we
- 35:38implemented this wonderful framework called 0 suicide.
- 35:43There's a whole institute dedicated to making sure that
- 35:47health systems make sure that folks just don't fall through
- 35:52the cracks. And, and so we developed what,
- 35:56what we call our life worth living pathway.
- 36:00And basically what it does, it just assures that people that
- 36:06we're asking the right questions, that we're providing
- 36:08the right interventions. And that if someone is at risk
- 36:12for suicide, that we are making sure to go above and beyond with
- 36:19that person to make sure that worst case scenario, if the
- 36:23person dies by suicide, we as professionals won't have to ask
- 36:28ourselves what else could we have done because we'll have
- 36:31done all of the things possible to to intervene.
- 36:38Now, that being said, that the types of interventions that are
- 36:42really shown to be most effective, there's kind of two
- 36:46schools. 1 is, like I said earlier, motivational
- 36:49interviewing and the idea of treating people with dignity and
- 36:57respect regardless of whether they are experiencing the same
- 37:03reality that we are, regardless of whether they've committed
- 37:11crimes and have these, you know, backgrounds that would be, you
- 37:18know, judged by society when they're coming in for help from
- 37:22a professional, they shouldn't be judged in our environment.
- 37:26And so motivational interviewing is something that we train all
- 37:29of our staff in. And then the other one is
- 37:32cognitive behavioral therapy. And this is what just about
- 37:36every self help program that's, you know, every self help book,
- 37:40they're all based on cognitive behavioral therapy.
- 37:43And the idea is we're trying to help people change the way they
- 37:46think and feel. And then behaviors kind of come
- 37:50along for the ride. Because if I, if I am thinking
- 37:54in a rational way and I'm feeling, you know, emotions that
- 37:59are in line with my reality, then I'm probably going to be
- 38:04making decisions that are healthy decisions.
- 38:08One particular other approach that we do, and this one's a
- 38:15little bit from mental health specific to addiction and again
- 38:18kind of comes in on the more controversial side.
- 38:21It's called contingency management.
- 38:24And a contingency of course is just if this then that.
- 38:29Well, contingency management says if people engage in these
- 38:35behaviours that we want to see from people, then we give them a
- 38:40reward, right? It's kind of pure Pavlovian
- 38:44behaviorism, which just says that, you know, you reward
- 38:47people for what you want to see them do.
- 38:51And so contingency management says, hey, if you attend your
- 38:54groups that you're supposed to go to, that you signed up for,
- 38:58you pass the UA, that your analysis, right?
- 39:02Like you don't have any drugs in your system and you complete
- 39:07some homework assignments, then you know you're going to get a
- 39:10$15 Walmart gift card, right? Not much $15 is that?
- 39:19Strong enough to keep somebody from using a substance of
- 39:22choice. It often is.
- 39:26Contingency management is the most highly rated research based
- 39:33approach to addictions. And so again, it's controversial
- 39:39because you're giving people money, right?
- 39:43But like in our, we have a residential short term that's
- 39:47like up to 60 days. So anyone, someone might be
- 39:51there 5-6 weeks, something like that.
- 39:53But up to a couple months. And during that program, they
- 39:57can earn 4 gift cards that they walk out of the, the program,
- 40:02right? So that's up to 60 bucks.
- 40:05And I tell people, OK, so it's controversial that we pay them.
- 40:09A dollar a day, I mean in in the big scheme of it, right, This
- 40:15really isn't feels like. A pretty good investment.
- 40:17Yeah, absolutely right. And and they're staying because
- 40:21they have to stay. They have to do meet the
- 40:23expectations of the program. They, you know, they have to
- 40:27pass you ways and you know, it's really not that big of a deal.
- 40:35But I'll tell you for the, the people we tend to work with, 60
- 40:39bucks is sometimes a really big deal. 52% of the, the people we
- 40:45as we served across the organization last year had an
- 40:51income of $1000 or less for the year, right?
- 40:57So I mean, basically they have no income.
- 41:01And you know, we, we, we serve a disproportionately low
- 41:08socioeconomic group even within the addiction recovery and
- 41:13mental health space. We kind of really specialize on
- 41:16people that are, are really struggling, you know, across all
- 41:24domains of their life and those kind of social determinants or
- 41:28social drivers of health, income, housing status, all that
- 41:34are, are pretty big struggles. So 60 bucks in in gift cards to
- 41:39Walmart can be a really big deal for a lot of the people.
- 41:43We we're we're working. With that actually kind of leads
- 41:46me to a question that I'm wondering, you know, when you're
- 41:50talking about somebody who's suicidal, if they were to be
- 41:54able to give words to why they felt that way, what do you think
- 42:01the biggest reasons would be? Is it I'm broke, I'm lonely.
- 42:06I, I, I don't have a connection to anybody.
- 42:10I, I don't have a place in this world.
- 42:12Like, and this is a gross generalization.
- 42:14Everybody's different. Everybody's going through their
- 42:16own thing, but I don't know, are there sort of some pillars or
- 42:19some, some buckets that, that you see?
- 42:22It's commonalities here. Yeah, I think, you know the the
- 42:28commonality is the people see ending their own life as a
- 42:38solution that they. To the pain that they're
- 42:41feeling. Yeah, yeah, To, you know, we
- 42:45call it psych ache, right, Psychological pain that they're
- 42:50experiencing. Sometimes when we, when we talk
- 42:55about suicide, we, we use the analogy of Shakespeare's Hamlet
- 43:03to be or not to be. And a lot of people don't maybe
- 43:09realize that when, when he's going through that soliloquy
- 43:13and, and doing to be or not to be, you know, he, he literally
- 43:18starts listing off reasons to kill himself or not to kill
- 43:23himself. And that is what to be or not to
- 43:25be is is should I kill myself or not?
- 43:30You know, Hamlet was, was suicide, suicidal.
- 43:34And you know, it's pretty common theme actually in a lot of
- 43:39Shakespeare's work. But at the end of the day, what
- 43:44we find is that there, I mean, basically there's three buckets
- 43:48then of people that are experiencing suicidal struggles.
- 43:52There's people that are they are to be, they're to they are
- 43:56determined. They want to continue to live
- 43:59their life and it scares them tremendously that they're
- 44:04thinking about suicide. And that's the the person in the
- 44:07to be bucket. Then there's the the, the
- 44:11Hamlets, the to be or not to be and they're really ambivalent
- 44:16about life and and they're like, I could go either way.
- 44:21I don't know how it's going to end.
- 44:24I'm, you know, maybe very depressed, but I want to be
- 44:30better. I want to live.
- 44:35And this tends to be a little bit more of a longer term
- 44:38struggle when people are ambivalent like that.
- 44:41And then there's the the last bucket, which is people that are
- 44:46determined not to be. And those are the, the, the
- 44:56scariest, I guess we're, we're there, you know, the, the idea
- 45:01of dying by suicide really looks like the best way for them to
- 45:11deal with their problems. And but that group is the
- 45:16smallest of the three buckets. Most people that are that are
- 45:21experiencing suicidal ideation are really ambivalent and they
- 45:26are struggling. And it is a back and forth.
- 45:29And then there's people that are experiencing that and they're
- 45:32really just wanting something, just wanting that help, just
- 45:38wanting that something that's going to help them.
- 45:44And the good news about people you know for anyone who's out
- 45:48there who's got family or or they themselves or struggling
- 45:52with with suicide. Most suicidal crises and in
- 45:58people not dying and most people they experience a suicidal
- 46:03crisis will never experience another suicidal crisis is.
- 46:07That right? Yes, once.
- 46:10And so. One attempt is sort of enough
- 46:12to. Well, and not not necessarily
- 46:15even having made an attempt, but but having, you know, struggled
- 46:19with the the thoughts of it and, you know, sought help for it or
- 46:27just been at a a point of real desperation.
- 46:31But yes, even after attempts most people will make it through
- 46:39and not have that be their fate. For those people listening today
- 46:46that maybe they're struggling with something really big,
- 46:49they're having these thoughts or they know somebody who's in this
- 46:55predicament, what what do you recommend?
- 47:00Is there a toll free number? Do they call 911?
- 47:03Like what? What's a good step to get
- 47:05yourself or someone else close to you, Hel?
- 47:08Yeah. I'm going to give you a short
- 47:10answer and then a little bit longer answer.
- 47:13I mean, the short answer is we have a number in the United
- 47:17States and this came about after COVID and has been quickly
- 47:24implemented across the entire United States.
- 47:27It's 988 and it's meant to mimic the 911 system.
- 47:33And so you can dial it anywhere in the United States.
- 47:36You can, you can also text 988 or go online and chat with 988.
- 47:45And so like here in Lincoln, NE, our team is the 988 crisis
- 47:52response team. And so if the folks get a call
- 47:57in Lincoln, our crisis response team will go out to the, to the
- 48:02site and, and kind of help the person in, in, in need.
- 48:09But you know, going back to, I guess the, the broader question,
- 48:14what, what can people do? And to emphasize my point that
- 48:19we all, you know, no one's immune to mental health issues.
- 48:28About a year and a half ago, my teenage son was struggling with
- 48:36his mental health and made a near fatal suicide attempt.
- 48:47Even being in the field, knowing all the resources, knowing all
- 48:52the signs, no one's immune to this.
- 49:00I responded as best I knew how, which you know, I think is
- 49:06pretty well. And you know, the reality is 2
- 49:10months later he had another near fatal suicide attempt.
- 49:17And you know, it's been just about a year and a half since
- 49:23his second attempt and, and happy to say he is doing better.
- 49:31And, but the reality is that we all have to have mental health
- 49:38on our radar because it is our sons and daughters, our moms and
- 49:44dads, our brothers and sisters, friends, Co workers that are
- 49:49struggling everyday with with things that we, we don't always
- 49:54know, right? It's, it's the, you don't know
- 49:58what cross someone else is bearing and what they're kind of
- 50:02carrying on the inside. And so, you know, the thing that
- 50:07I think is really reassuring is like I said, we, we're having
- 50:12conversations now and, and making resources easier to get
- 50:17to the fact that we have an, A nationwide 988 number that you
- 50:21can just dial and, and a trained crisis counselor will be there
- 50:29to talk to you regardless of where you live in the country.
- 50:35That's that's fantastic progress.
- 50:39Wow, What did that look like for you as a family, you know,
- 50:47coming out of that with your son?
- 50:51Because one of the questions that I had down to ask you,
- 50:54Ryan, was OK, what, what are the signs to look for?
- 50:57You know better than anybody the signs to look for and you know,
- 51:01this, this was still, you know, this was still present.
- 51:04You know, if I see somebody hobbling around on crutches, I
- 51:09can see they've got a problem with their leg.
- 51:11I'm going to, you know, hold the door for them.
- 51:13You know, I'm going to, hey, can I carry that for you?
- 51:15That kind of a thing, right, With a mental health issue.
- 51:18It's going on under the surface. It it, you know, doesn't always
- 51:22have a a physical manifestation. If you know if you is one of the
- 51:29world's you know most trained professionals in this area have
- 51:33struggles like what? What is it the rest of us should
- 51:35look for? Yeah, I think the thing you want
- 51:40to primarily look for is something being different,
- 51:46right? And I mean there's the the kind
- 51:49of classic signs are social isolation, right?
- 51:53That's first and foremost, most people that are struggling or
- 51:59going to have a period of social isolation in the, you know, lead
- 52:07up to their attempt. Most people also make suicidal
- 52:15communications prior to making an attempt.
- 52:22One of the one of the things that is really important is if
- 52:29someone ever says something like that to you, to respond with
- 52:36warmth, understanding, compassion, and to make a
- 52:43commitment to help them find the resources that they're in need
- 52:50of. Again, if I see that as a, you
- 52:57know, solution to my problems, then what I really need is other
- 53:04solutions. And so providing a message of
- 53:09help and like I said, a a commitment to either help get
- 53:16them help or to stay with them until you can find someone who's
- 53:20appropriate to help get them help is really what's required
- 53:26in, in, in those moments. Yeah.
- 53:32So we've talked a lot about different types of treatments,
- 53:35your thoughts, your approaches to treatment.
- 53:38But I'm kind of curious to take a step back and big picture,
- 53:42what is it Ryan, that you do as the Chief Clinical Officer?
- 53:46Are you sort of directing and educating the other clinicians?
- 53:50Do you get any sort of one-on-one time or you know
- 53:54group time with you know folks there at the facility that need
- 53:57assistance? What?
- 53:58What does your role look like there?
- 54:01Yeah, it's a little bit of everything.
- 54:04It's one of the things I, I, I love about my role.
- 54:08I, so the first part, if I'm, if I'm meeting with people kind of,
- 54:16you know, doing groups or or individual kind of work as a
- 54:21therapist or counselor, it, it's typically because we're short
- 54:26staffed. Now the reality of the workforce
- 54:32across the United States and is certainly been the case in
- 54:38Nebraska and certainly in behavioral health is that the
- 54:42workforce has been lacking. There haven't been enough people
- 54:46to do the jobs. And so, you know, it's been a a
- 54:52matter of if you have clinical license, you're going to be
- 54:56meeting with people. There was a period of 18 months,
- 55:03maybe even in a couple years where about 20 hours a week I
- 55:08was meeting with people to where we were that short staffed.
- 55:14Now some of those staffing issues have let up and, and now
- 55:18it's more if someone's on vacation, I might do a little
- 55:22bit of work with someone or if there's some turnover.
- 55:28But, but in general, my job would typically not include very
- 55:32much of that direct individual work with, with people in the
- 55:38programs. And So what I do is yes, I do a
- 55:44lot of training, training of our of our staff.
- 55:48I also do grant writing, a decent amount of grant writing.
- 55:55The, the truth about behavioral health nonprofit work is that we
- 56:02have, you know, I guess the term now is braided funding where we
- 56:07have to take a little bit from over here and a little bit from
- 56:09over here and, and kind of mix it all together and try to make
- 56:12sure there's enough to, to pay the bills every month.
- 56:17And so, yeah, so I'll do some grant writing to make sure we we
- 56:23get funding and then, you know, things like policies and
- 56:29procedures to make sure that we're, you know, doing things
- 56:34the way that they should be doing done.
- 56:39You know, if if there's critical issues they're going on inside
- 56:45the organization, then I'm going to kind of be digging into those
- 56:50and identifying, hey, what went wrong and how can we learn a
- 56:54lesson from this to make sure that these kinds of issues
- 56:58aren't going on anymore. You know, I always like to ask a
- 57:04question in my interviews, Ryan, where I invite people to talk
- 57:07about a particular challenge, personal or professional, that
- 57:10they've overcome. I feel like we've already hit on
- 57:13quite a few for you, but if there was a different 1 you had
- 57:17in mind, I didn't want to skip over it.
- 57:20Sure. Something we haven't already.
- 57:21Covered No, I think one of the things that stands out to me as
- 57:29I was closing down my my private practice, I was also getting my
- 57:35PhD and I tell this story to interns and new staff all the
- 57:43time or, you know, sometimes even other executives when
- 57:48they're discouraged or something.
- 57:49Maybe didn't quite go right that I just I, I had a lot going on
- 57:56in my life, you know, closing down to practice, but also
- 57:59working on PhD and, you know, my family was growing and, you
- 58:06know, I was taking 2 research classes for my PhD and, you
- 58:13know, Long story short, I failed both classes.
- 58:18You know, I have always kind of been a overachiever and an
- 58:25accomplisher, you know, kind of, you know, what some people call
- 58:28type a personality, right? Like always moving and doing
- 58:31things and setting goals and trying to accomplish stuff and
- 58:37to fail a class. Yeah, long two classes while
- 58:41getting my PhD. Yeah, I was pretty devastated by
- 58:45it and I almost dropped out over it.
- 58:54And I took a leave with everything I had going on in my
- 58:57life. I took a leave from school and
- 59:00they had some kind of policy. You can only take leave for so
- 59:03long or whatever. And so they emailed me and they
- 59:07said, hey, you know, we need to know in the next 48 hours if
- 59:10you're going to re enroll. Otherwise, you know, you're,
- 59:12you're dropped and you know, you're not going to be able to
- 59:16get a PhD. And I was like, I'm just, I'm
- 59:21not even going to respond. I'm just not going to continue.
- 59:25And then I had a moment. There was about 3 hours till the
- 59:31deadline that they had set for me.
- 59:34And I said, no, I've come this far.
- 59:39I'm going to go back and I'm going to finish.
- 59:42And I went back and re enrolled in the classes and got A's in
- 59:49both of those. I had like three more classes to
- 59:52go, you know, in the coming semester and was able to finish
- 59:57it out. But I, I, I tell that like I
- 1:00:01said, especially to interns and, and newer staff, if they're
- 1:00:06struggling with something because it's, you know, it's so
- 1:00:10easy to put in a lot of work. And then you get a, you get your
- 1:00:14report card back and it's got an F on it, right.
- 1:00:17And to just say, OK, I guess that's not meant for me.
- 1:00:21And you know, fail is temporary as long as I keep going.
- 1:00:26So I I I re enrolled and saw it through and.
- 1:00:31So what do you think it was that three hours before the deadline
- 1:00:35that something arose inside of you?
- 1:00:39I don't know. It was, it was really, I think
- 1:00:42that that type A, that desire for perfectionism.
- 1:00:48I'll tell you one conversation that I had when I was 16 years
- 1:00:54old, I was in Boy Scouts and, and I went on and got my Eagle
- 1:01:00Scout and, and my scout leader just he's, he's comes back into
- 1:01:09my head all the time. And, and he was getting his
- 1:01:12doctorate and he told me when I was 16, he's like, you're going
- 1:01:16to get a doctorate, right? And I'm like, well, yeah, yeah,
- 1:01:21I'm going to do that. And I was probably 22 or 23 and
- 1:01:28had sent him an e-mail about my family and and he said, where
- 1:01:32you at on getting your doctorate?
- 1:01:35And I didn't really have an answer at that point.
- 1:01:38And and then he said, well, you told me you were going to do it.
- 1:01:43So I'm expecting that you, you know, see it through.
- 1:01:48And, you know, maybe it was that commitment I made to that man
- 1:01:54many, many years ago. It I said I was going to do it.
- 1:01:58And you know, you know, the thing I tell the interns though,
- 1:02:04is that no one, no one knows that story that I got FS unless
- 1:02:11I tell it, right? Like unless I tell that no one,
- 1:02:15you know, most jobs when you go apply, you know, in in my realm,
- 1:02:22if you have a license, you're qualified for the job, right?
- 1:02:26Where you got your degree, what your GPA was, you know, if you
- 1:02:31failed any classes along the way, those things that, you
- 1:02:37know, they don't show up anywhere, right?
- 1:02:40Yeah. I mean, I write my own bio,
- 1:02:43right? I write my own resume.
- 1:02:44I don't have to throw that on there that the failure just
- 1:02:49gives me character unless I let it define.
- 1:02:54Oh, I like that a lot. And that's exactly why I like to
- 1:02:56ask this question on the show because right, people see you
- 1:03:00like PhD, you've overcome so much.
- 1:03:02And, you know, getting to hear those, you know, in between
- 1:03:06stories along the way, like, man, I was, I was getting caught
- 1:03:09and I failed two classes. That could have been the point
- 1:03:12where you threw in the towel. That's the point where a lot of
- 1:03:15people throw in the towel. Oh, this is too hard.
- 1:03:17Clearly this just isn't for me. I need to find something else
- 1:03:20that's easier. But there's there's something to
- 1:03:24be said for resiliency, you know, to put it sort of into a
- 1:03:27cliche at first. You don't succeed.
- 1:03:29Try, try again, right. Ryan, any mentors or books that
- 1:03:36have been particularly helpful for you in your trajectory?
- 1:03:41Yeah, I, well, first I've had, I've been blessed with probably
- 1:03:494 mentors throughout my adult life.
- 1:03:53They have, they have kind of leaned on it at various times.
- 1:03:56The one that stands out to me probably the most is a guy by
- 1:04:02the name of Larry Duncan. And, and he has been a Co worker
- 1:04:10and a teacher of mine. Literally when I was at school,
- 1:04:14he was a teacher, he was a supervisor of my internship.
- 1:04:19We've worked together, I've worked for him and he's worked
- 1:04:23for me. Like we've had numerous
- 1:04:26different relationships over the years.
- 1:04:29But when my center is off and I need to check in with someone
- 1:04:35about something professionally, that's the first name I think
- 1:04:40of. And, and I'll always be grateful
- 1:04:44for the role he's had in my life and and in my career.
- 1:04:51In terms of books, I'm a book on tape guy.
- 1:04:55I, I commute a lot between Omaha and Lincoln with our different
- 1:04:59locations. And the last several years I've
- 1:05:05kind of hung my hat on Simon Sinek and, and his work and
- 1:05:12leaders eat Last is one that that I really love.
- 1:05:19It was funny. We were at a executive and
- 1:05:24leadership retreat for our organization and there's
- 1:05:27probably 40 of us there, you know, all the supervisors and
- 1:05:31everything. And this is a couple years ago
- 1:05:35when I was really into Leader Z last his, his book.
- 1:05:43And we were at this retreat and they, we catered lunch it and no
- 1:05:52one else knew I was reading this, right.
- 1:05:54And so I'm just sitting back watching the lunch line and
- 1:05:59without any prompting like I was, I was gonna wait to eat on
- 1:06:04purpose 'cause I'm reading this book about leaders eat last.
- 1:06:07And, and the, at the time, we had five members of our
- 1:06:14executive team and they were five of the last six people to
- 1:06:20eat. And to me, it was just kind of
- 1:06:23an allegory, right? It was just like personified
- 1:06:27right there in front of me. And I said this is a team I
- 1:06:29really appreciate being a part of because very naturally
- 1:06:35they're doing what leaders do, which is letting, you know,
- 1:06:40letting other people go to the front to get the credit and make
- 1:06:44sure they get fed 1st. And and then we'll kind of stay
- 1:06:49in the background and, you know, let folks take credit for the
- 1:06:56work that they're actually doing.
- 1:06:58It's almost like everybody was reading that book at the same
- 1:07:01time, but they weren't. They just, they had that
- 1:07:04sensibility about them, which is a big reason why you feel so at
- 1:07:08home there. Yeah.
- 1:07:10So I've got just one more question for you, Ryan, But
- 1:07:12before I'd ask it, I want to do 2 things.
- 1:07:15Everyone listening today, if you enjoyed today's content, please
- 1:07:18hit the like, share or subscribe button on your favorite podcast
- 1:07:21app. Ryan, I also want to let people
- 1:07:23know the best way to get in touch with you.
- 1:07:25What would that be? Yeah, my e-mail is probably the
- 1:07:31best way. It's R Carruthers, Carruthers at
- 1:07:37Centrepoint that has an E on the end.
- 1:07:40So CENTERPOINT e.org. Great.
- 1:07:46And we'll have that in the show notes for people.
- 1:07:49So last question for you, Ryan, I'm kind of curious, what do you
- 1:07:53see being maybe the big changes coming to your industry in the
- 1:07:57next couple of years? Yeah.
- 1:08:02The, the biggest thing on the, on the, for kind of on the, as
- 1:08:07we look forward in behavioral health, one that's going to be
- 1:08:12interesting to watch, I guess, which is the impact of AI in
- 1:08:16behavioral health. There's already several
- 1:08:21applications, they're being tested out there for the use of
- 1:08:25AI. But, and I think just in the
- 1:08:28world in general, we're kind of looking to see how is this going
- 1:08:32to have an impact. But behavioral health is
- 1:08:34certainly an interesting one. And then, you know, the, the
- 1:08:40biggest, I guess trend that I think we're starting to see is a
- 1:08:45move towards what I described as the biopsychosocial model, which
- 1:08:50is, you know, the idea of if someone comes in to your
- 1:08:53organization for help, whether it be for substance use or
- 1:08:59mental health or physical health issues or whatever, if they'd be
- 1:09:02able to get kind of all of those from the same team, Not
- 1:09:06necessarily the same person, but at least the same team shouldn't
- 1:09:10have to fill out new paperwork every time I go, you know,
- 1:09:13looking for, you know, another service to try to get better.
- 1:09:20And so I think that between just that philosophical that that's
- 1:09:25probably the best way to provide care and then the reality that
- 1:09:31nonprofits, especially in the area of physical health and
- 1:09:36behavioral health are really struggling financially.
- 1:09:41It's just a reality right now that margins are non existent
- 1:09:46for healthcare base organizations.
- 1:09:52I think we're going to see a coming together and
- 1:09:56organizations that are ready to take on other organizations
- 1:10:01under their umbrella and kind of emerging for the purposes of
- 1:10:07survival and really for efficiency.
- 1:10:11I think that that's something that's going to happen that a
- 1:10:14lot of smaller kind of one off programs that are struggling or
- 1:10:19are probably going to likely be taken over by some larger
- 1:10:25nonprofit, you know, health systems etcetera.
- 1:10:30Going back to the AI components, so the AI that's being developed
- 1:10:34or they sort of like chat bots so that, hey, I'm having an
- 1:10:37issue and you know, rather than, you know, having to pay money to
- 1:10:41sit with a, a counselor or a therapist, I, I could use this
- 1:10:44chat bot and that could give me some assistance.
- 1:10:47Yeah, yeah. That's that's one area that's
- 1:10:51being developed. Another is AI that does
- 1:10:56documentation for the profession, so it will listen to
- 1:11:02a session and type up the note in the correct format and then
- 1:11:07the clinician can kind of review it, make sure everything's
- 1:11:10accurate, add anything and, and, and approve.
- 1:11:13It kind of saves makes the work a little bit more efficient,
- 1:11:18allows me to spend more time providing the care rather than
- 1:11:22documenting the care I provided. And then other areas that are in
- 1:11:28development and, and somewhat interesting is an AI that will
- 1:11:32listen to me, provide some therapy, and then will give me
- 1:11:36feedback on how well I did, what did I miss?
- 1:11:40What other approaches could I have taken?
- 1:11:45And so, you know, a lot of interesting areas for AI
- 1:11:48development there. And I think different companies
- 1:11:51are are and, and different schools on the academic side are
- 1:11:56kind of approaching all of those ways that AAI might be able to
- 1:12:01help us help people better. Love it.
- 1:12:05It's going to be fun to see how all that evolves.
- 1:12:08Ryan, I want to be the first one to thank you for sharing both
- 1:12:10your time and your story with us today.
- 1:12:12I really appreciate it. Yeah.
- 1:12:14Thank you very much. Folks, that's a wrap on another
- 1:12:17episode of the Inspired Stories podcast.
- 1:12:20Thanks for learning with us today.