Latest / Business Roundtable / Mastering the Mind: Neuroleadership, Identity & Emotional Resilience with Claire Hayek

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Mastering the Mind: Neuroleadership, Identity & Emotional Resilience with Claire Hayek · Business Roundtable

0:31
Speaker 1: Hello everybody, and welcome to the Business Roundtable podcast. I'm
0:35
Speaker 1: your host, David Carr, founder of Stewart Your Business. Grateful
0:39
Speaker 1: to have you here once again. Or we have a
0:41
Speaker 1: brand new guest on the podcast. I'm super excited to
0:43
Speaker 1: have Claire Yak on here. Claire, welcome to the podcast.
0:47
Speaker 2: Thank you, thank you.
0:48
Speaker 3: Yeah. Absolutely uh.
0:51
Speaker 1: Claire and I have met you might have heard in
0:53
Speaker 1: past episodes through one of our networking group, Success Champions Network,
0:56
Speaker 1: which has brought some amazing people into my world. And
0:59
Speaker 1: I've been really grateful to have Claire on here. She
1:01
Speaker 1: has got such a great background and we share a
1:05
Speaker 1: lot of passion in leadership and team development. And so Claire,
1:10
Speaker 1: before we get into what I call the meat of
1:12
Speaker 1: the meat of the podcast, tell me a little bit
1:16
Speaker 1: about and tell our audience, because I've gotten to meet
1:17
Speaker 1: you and talk with you.
1:18
Speaker 3: But what got you to becoming you know yourself.
1:21
Speaker 1: You're a neuro leadership expert and we'll share, but what
1:25
Speaker 1: got you to this point where you're like, no, I
1:27
Speaker 1: want to focus on this part of the brain and
1:30
Speaker 1: how we're showing up and take us a little bit
1:32
Speaker 1: about your journey as now you're the owner and founder
1:35
Speaker 1: of your business and leading yourself well and leading those
1:39
Speaker 1: that you're working.
1:42
Speaker 4: Yeah, I'll try to keep this short. So I basically
1:48
Speaker 4: I'm an engineer and a musician, and I've had these
1:53
Speaker 4: two careers pretty much for I mean, I'm no longer
1:57
Speaker 4: practicing engineering, but I worked as an engineer first managed
2:00
Speaker 4: a lot of teams. I've gone through every single possible
2:03
Speaker 4: scenario when it comes to leadership and teams, and I've
2:05
Speaker 4: really learned a lot because I was out.
2:08
Speaker 2: There doing it right.
2:09
Speaker 4: And that This is when I decided to start my
2:11
Speaker 4: own company, because I wanted to marry the whole leadership
2:14
Speaker 4: corporate everything that we do every day with music, the
2:19
Speaker 4: power of music, the arts, and this is combined with
2:22
Speaker 4: the left brain and the right brain when we talk
2:24
Speaker 4: about creativity and analytic. So I kin't always have those
2:28
Speaker 4: both sides developed. It just happened to be that way,
2:32
Speaker 4: and I wanted to bring them both into the corporate
2:35
Speaker 4: world and see how we could learn from that, how
2:38
Speaker 4: we can combine that and really play at a whole
2:41
Speaker 4: different level the level that we should be playing at.
2:44
Speaker 4: Really think we're playing big, but we're playing small. We're
2:48
Speaker 4: not even tapping into you know, ten percent of our potential.
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Speaker 2: So this became kind of my passion.
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Speaker 4: And when I started my company, my sold purpose team
2:58
Speaker 4: building was really to bring this, not only from my
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Speaker 4: employer because I was in engineering, is to bring it
3:03
Speaker 4: to the world and the people who need it, the
3:05
Speaker 4: people that were at that point in their career and
3:08
Speaker 4: they're thinking, how how do I find my own voice?
3:12
Speaker 2: How do I how do I be and.
3:15
Speaker 4: Become that version of me that is thriving, that is happy,
3:20
Speaker 4: that is healthy, that is successful, that is everything I
3:23
Speaker 4: want to have in my life.
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Speaker 2: Obviously, this was linked to neuroscience. The scientists and.
3:29
Speaker 4: Me, you know you can, you can pull that out,
3:34
Speaker 4: and and I stumbled on upon neuroscience because it just
3:38
Speaker 4: fascinated me. The whole like science behind leadership and human behavior.
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Speaker 5: Uh, it makes way too much sense now and kind
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Speaker 5: of helped me connect the dot in my life and
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Speaker 5: my career and we transform my life and my career
3:55
Speaker 5: and my business.
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Speaker 4: So I'm not preaching to preach. I'm literally preaching what
4:01
Speaker 4: I lived experience and I was still experiencing is an
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Speaker 4: everyday thing. And leadership, you know, this is what we're
4:11
Speaker 4: talking about here. It takes the leadership the leader himself
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Speaker 4: or herself to be anchored and be that version that
4:20
Speaker 4: they want to be before they even ready to lead.
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Speaker 2: So there's a lot of work.
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Speaker 4: And I know, David, I know you you.
4:28
Speaker 3: Agree on this absolutely.
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Speaker 1: Yeah, Well, I mean you and I again come the
4:33
Speaker 1: reason why I have in the podcast player number one
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Speaker 1: because I think you and I share a lot of passions.
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Speaker 3: I don't know if I've even told you this.
4:38
Speaker 1: I have a music background too, But I think the
4:40
Speaker 1: brain works differently, like you said, right in left brain right,
4:43
Speaker 1: and you're engineering them in biological sciences things like that
4:47
Speaker 1: and right, and so we saw I think both of
4:50
Speaker 1: us saw the challenge where if you're only thinking one way,
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Speaker 1: it's like trying to access the whole list of our
4:56
Speaker 1: brain right. And that's why I like wanted on here
4:58
Speaker 1: because I feel like there's a different angle that people
5:00
Speaker 1: may not have heard or.
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Speaker 3: Thought about before and.
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Speaker 1: Of how neuros about about neuroscience and maybe they've heard
5:07
Speaker 1: that word, but maybe it's kind of new to them.
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Speaker 1: And when you dig into it, like you're saying and Claire,
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Speaker 1: it's like how you can show up with better mental fitness,
5:17
Speaker 1: better team alignment. And that's that's why you created MSP
5:20
Speaker 1: for example, and I love that because I love collaborating
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Speaker 1: with folks like you, Claire, and I want folks to
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Speaker 1: hear listening today with Claire about how she's been able
5:29
Speaker 1: to do successfully working with you.
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Speaker 3: And really developing transformation.
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Speaker 1: And I think that to me, that word is really
5:38
Speaker 1: meaningful because it's not just because I'm not just that's
5:42
Speaker 1: exacting being transformed, right, And so you've been transformed, you're saying, Claire,
5:46
Speaker 1: through your own journey, and I'm continuing to be transformed
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Speaker 1: as well.
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Speaker 3: And so this, you know, coupled with this neuroscigns of.
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Speaker 1: Resilience and how you've been able to strategically sign and
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Speaker 1: align teams player, I think it's fantastic and I'm super
5:59
Speaker 1: excited for our audience to hear more about that today. So,
6:03
Speaker 1: so walk us through a little bit, Claire about your
6:07
Speaker 1: focus with ms and building and like you know, you
6:12
Speaker 1: talked about your personal journey if you will, but like
6:16
Speaker 1: you have done all these things. You've been a trained engineer,
6:19
Speaker 1: now you're certified neuroscience leadership coach. You're doing this, but
6:22
Speaker 1: talk about where you've seen this, you know, from project
6:26
Speaker 1: teams to boardrooms, how you helped remove some blind spots.
6:29
Speaker 1: We'll break it down on the podcast or build those
6:31
Speaker 1: those teams and do it without burning out, like or
6:34
Speaker 1: just like pushing so hard, right they're grinding how they've done.
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Speaker 3: It, maybe in a more sustainable way.
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Speaker 4: Yeah, I mean, you know, there's so many ways to
6:46
Speaker 4: achieve that result. One of which that I'm always you
6:50
Speaker 4: know working with clients is the mindfulness.
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Speaker 2: It's the core.
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Speaker 4: If you're not anchored, if you're not grounded, if you're
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Speaker 4: not self aware, not self conscious now right, self aware mindset,
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Speaker 4: your thoughts, your words, your behavior, your emotions. If the
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Speaker 4: whole machine is just chaotic and working in a fight
7:14
Speaker 4: or flight, how do you want to inspire, lead, motivate, perform.
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Speaker 2: Just be happy? Period?
7:23
Speaker 4: I mean you're just literally surviving every single second of
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Speaker 4: the day. So we really start with the core, which
7:30
Speaker 4: is the leader and the team, and talk about our
7:33
Speaker 4: behaviors as human beings.
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Speaker 2: We're not perfect.
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Speaker 4: We all have some all sabotage, we're all, you know,
7:39
Speaker 4: have these fear thoughts and fear based ideas.
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Speaker 2: And that's really where.
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Speaker 4: I bring in the neuroscience and I explain the science
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Speaker 4: behind this is like, what's really happening in your brain.
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Speaker 4: And I teach people to be in their prefront or cortex,
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Speaker 4: which is really where you're making decisions, where this is
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Speaker 4: the CEO of your life. And you know this the
8:00
Speaker 4: CEO of the brain in a way, which is the
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Speaker 4: CEO of your life. Because if you're if your prefrontal
8:05
Speaker 4: cortex is lighting up and managing and really being present, then.
8:09
Speaker 2: Everything is just flowing in your body. So we talked about.
8:13
Speaker 4: While being health, being completely present, uh, emotionally intelligent, positive intelligence,
8:23
Speaker 4: all these things. I mean, this really goes when you're
8:26
Speaker 4: not being managed by your emotions.
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Speaker 2: So example, when you know the.
8:31
Speaker 6: Fear based basically center of the brain, which is the amygdala,
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Speaker 6: if you're reacting as opposed to you know, being self
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Speaker 6: aware and like okay this is a trigger, you know,
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Speaker 6: and being able to manage that, then you're you're literally
8:45
Speaker 6: just go go straight to the Amygdalah.
8:47
Speaker 4: Now you're managing with your emotion. You're actually not managing anything.
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Speaker 4: The CEO is bypassed. It's like it's them right now.
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Speaker 4: You probably will blow up, maybe you'll you'll shut down,
8:56
Speaker 4: maybe you'll just leave.
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Speaker 2: It's just chaotic. So more often than than than not.
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Speaker 4: We see unfortunately, a lot of leaders, a lot of
9:07
Speaker 4: teams are operating in fight or flight.
9:11
Speaker 2: So just being aware of this, applying.
9:14
Speaker 4: It day to day, giving examples doing that workshop is
9:18
Speaker 4: really understanding what each team member savageurs, how they're savoteg
9:22
Speaker 4: sabotaging themselves, how that affects other how they're communicating. Uh,
9:28
Speaker 4: you know, what really motivates them, what really gets them
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Speaker 4: into their emotion, into their amygdala and vice versa, what
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Speaker 4: brain wave they're in. Are they really just bombarded with
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Speaker 4: negative thoughts most of the time. They're because they're anxious,
9:41
Speaker 4: they're you know, they're there's stress, they're judging themselves, others,
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Speaker 4: are they or they're really just looking at the positive
9:50
Speaker 4: side of things. Even if it's a challenge, they're more
9:53
Speaker 4: curious about how they can resolve it. So it's all
9:55
Speaker 4: about you know, they call it mindset, but it's way
9:58
Speaker 4: beyond that. It's really just understanding how the machine works
10:02
Speaker 4: and being able you have your brain work for you and.
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Speaker 2: Not against you.
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Speaker 3: Mm hm.
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Speaker 4: I teach that it's like, how do you get your brain,
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Speaker 4: which is brilliant, this amazing magical thing to work for
10:16
Speaker 4: you so you can be wow, you can perform at.
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Speaker 2: An elite level.
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Speaker 4: As opposed to just be completely oblivious of what's happening
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Speaker 4: and just.
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Speaker 1: Well you're I want to get it, Yeah, because you're
10:29
Speaker 1: bringing up so before we can rewire to get it
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Speaker 1: to the maximum performs or improve the important performance. Like
10:35
Speaker 1: you're saying, is what you give the number of examples
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Speaker 1: of blind spots where we're just unaware, unconscious, perhaps asleep,
10:46
Speaker 1: if you will, right to this in our life and
10:50
Speaker 1: you speak a little bit more, because I think this
10:52
Speaker 1: is important for both folks to realize, because I've done
10:54
Speaker 1: some more research this, but I want to hear more
10:57
Speaker 1: from you there as to our brain doesn't want to
11:01
Speaker 1: you know, right, doesn't want to do more energy than
11:04
Speaker 1: it has to. So kind of like even if these
11:07
Speaker 1: are bad situations, not good things, we've kind of normalized
11:10
Speaker 1: right in our brain, like so we kind of don't
11:12
Speaker 1: even see it anymore.
11:13
Speaker 4: Is that?
11:14
Speaker 3: Is that how you're seeing it?
11:16
Speaker 4: Yeah, it's exactly that. So you know it's whether brain
11:20
Speaker 4: talk or not. Okay, you've all noticed that when you know,
11:24
Speaker 4: we have each one of us have a certain behavior.
11:26
Speaker 4: We've been doing it for I don't know how many years,
11:29
Speaker 4: or we've taken on certain patterns excefter, we all have
11:32
Speaker 4: like a pattern of some sort, and typically these patterns
11:35
Speaker 4: we take them on when we're really young because as
11:39
Speaker 4: a child, at two three years old, we just want
11:40
Speaker 4: to survive. You know that the brain this job is
11:44
Speaker 4: to keep you alive.
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Speaker 3: Yes, absolutely right, it's gonna it's.
11:48
Speaker 2: Gonna focus on your strengths, like what are you naturally
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Speaker 2: strong with?
11:52
Speaker 4: So it's going to use these tools to help you
11:55
Speaker 4: survive and navigate this world that you have no idea
11:58
Speaker 4: what's going on. These people talking to you, don't understand
12:00
Speaker 4: the language. You're trying to survive literally, right. But the
12:03
Speaker 4: thing is so, so this is where we our pattern
12:06
Speaker 4: starts forming.
12:07
Speaker 2: So when I say pattern, I go like this with
12:09
Speaker 2: my hands.
12:10
Speaker 4: Is because our neurons are you will fire and wire
12:14
Speaker 4: the more we do a certain thing. So then so
12:17
Speaker 4: imagine we're firing and wiring certain behaviors for survival since
12:21
Speaker 4: we're two three years old, subconsciously, unconsciously, and this is
12:26
Speaker 4: the stuff that we drag on into our adulthood and
12:29
Speaker 4: now automatically it's like yeah, but I'm like that, no, yeah,
12:35
Speaker 4: because we've been like.
12:35
Speaker 2: That maybe for a long time, and it doesn't mean
12:38
Speaker 2: you cannot.
12:39
Speaker 4: Unwire, yes, and unfire these things and create new neurons
12:44
Speaker 4: that will fire and wire together into a new pattern,
12:47
Speaker 4: which is called this is like playing at your full potential.
12:51
Speaker 2: You know why.
12:52
Speaker 4: This is how we rewire the brain you break you
12:55
Speaker 4: first of all, just being aware of.
12:57
Speaker 2: What's firing and wiring and why. Maybe you don't.
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Speaker 4: Understand why, because it's sometimes in the child, and sometimes
13:02
Speaker 4: you know, you don't know, you don't remember, and sometimes
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Speaker 4: you don't want to go there, you know, and you're
13:07
Speaker 4: gonna be respectful of that. So it doesn't matter. Just
13:09
Speaker 4: as long as you're observing, you already know. It's like, okay,
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Speaker 4: I'm doing it. Okay, I'm wiring and firing and wiring.
13:15
Speaker 4: That's great. But if you don't want that behavior, then
13:18
Speaker 4: you can consciously, this is the power of the human
13:21
Speaker 4: ring can consciously say Okay, I'm gonna I'm not gonna
13:24
Speaker 4: do that.
13:24
Speaker 2: I'm not gonna be triggered.
13:26
Speaker 4: I'm just gonna breathe, just like instead of reacting, I
13:30
Speaker 4: really want to react and bite somebody's head off right now,
13:32
Speaker 4: let's say yes, it's like no, I'm not going straight
13:35
Speaker 4: to Miam mcdilla I'm gonna be reasonable, I'm gonna calm down.
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Speaker 2: But you need tools, you just don't, you.
13:41
Speaker 1: Know, right, And if you've created Claire, if you've and
13:45
Speaker 1: if you've created like you said, those naps over years
13:49
Speaker 1: and years, decades possibly and we're going to get to
13:53
Speaker 1: this because I want to get to the you wiring.
13:54
Speaker 1: But it's it's like walking a path, you know, you
13:57
Speaker 1: walk that past so many times. It's so born down, right,
14:02
Speaker 1: I don't know this right? Or or I've gone on
14:05
Speaker 1: the path. Or you were driving somewhere and you're not
14:07
Speaker 1: wanting to go there, but you're just like as a pattern,
14:09
Speaker 1: you just start driving.
14:09
Speaker 3: Where am I going? I didn't want to go there?
14:12
Speaker 2: Completely automatic?
14:13
Speaker 3: Automatic, right, I mean our.
14:15
Speaker 4: Whole body, our whole brain is operating, uh automatically basically
14:21
Speaker 4: want to drink You just took a sip of water, water,
14:24
Speaker 4: coffee or you know, how.
14:26
Speaker 2: Did it really go down your throat?
14:27
Speaker 4: Which muscle muscles had to contract contract in order to
14:30
Speaker 4: let the water. Cells are working to break it, break
14:34
Speaker 4: it down, hydrate your your.
14:36
Speaker 2: You know what I mean.
14:37
Speaker 3: Yes, it's amazing.
14:39
Speaker 2: The conscious of I'm going to tell the cell to right,
14:44
Speaker 2: you know. But but when.
14:45
Speaker 4: We are able to you know, activate the prefront with
14:49
Speaker 4: cortex and our behaviors in our day to day so
14:52
Speaker 4: we can we can be mindful of our energy where
14:54
Speaker 4: we're putting our attention and our focus, because that will
14:58
Speaker 4: create your life, That will create experience if you're positive
15:02
Speaker 4: and always take a challenge like, ah, what is the
15:04
Speaker 4: gift here?
15:06
Speaker 2: How could I do this better? Okay?
15:08
Speaker 4: You know I learned something instead of beating yourself up
15:11
Speaker 4: for a year over this thing and being you know,
15:14
Speaker 4: being you know, filled with regret, anxiety.
15:17
Speaker 2: Stress, just judging yourself and why you can just you know,
15:23
Speaker 2: it doesn't matter.
15:23
Speaker 4: That's like, if you do that, that's really bad and
15:26
Speaker 4: you're totally drowning yourself and sorrow, et cetera.
15:28
Speaker 2: But you could choose to say, Okay, well it's happened.
15:31
Speaker 2: I know better.
15:32
Speaker 4: Now, how can I take this as a gift for
15:35
Speaker 4: me to you know, how how do I find the
15:38
Speaker 4: gift this challenge in order to turn things around and say,
15:40
Speaker 4: you know, maybe I needed to go through this and
15:42
Speaker 4: my brain kind of told me, you know, bad, but
15:46
Speaker 4: because you know what, but not that I did that.
15:49
Speaker 4: Now I learned something. I'm like, oh my god, I
15:51
Speaker 4: can do this in then, and you know that taught
15:53
Speaker 4: me not to do it because that will drain my
15:55
Speaker 4: energy and my well being and da da da. You know,
15:58
Speaker 4: we see that a lot with people that unfortunately get
16:01
Speaker 4: to the point where they get really sick or have
16:03
Speaker 4: an accident and they're almost lose their life and now
16:06
Speaker 4: they wake up. So what I'm the only thing I'm
16:09
Speaker 4: saying is please don't wait for an accident to happen.
16:12
Speaker 4: Please don't wait for your body to yell at you
16:16
Speaker 4: with cancer or disease of some sort, so you can
16:19
Speaker 4: change and rewire your habit so you can really be
16:23
Speaker 4: and thrive at the level you should be, like every
16:25
Speaker 4: human being should. So that really it's as simple as that.
16:30
Speaker 4: You know, let's not wait for the drama. You know,
16:32
Speaker 4: do we really need to get to go there? We
16:33
Speaker 4: have that power to do it, you just.
16:37
Speaker 1: Yes, absolutely, And I mentioned you before we record the podcast.
16:41
Speaker 1: I had another gentleman on our podcast, if You're a Suruna.
16:44
Speaker 1: We were talking about that from a medical perspective, why
16:46
Speaker 1: people delay it instead of like, hey, if you know
16:49
Speaker 1: this will actually improve your body, help you be better,
16:52
Speaker 1: have a greater longevity, why not why wait?
16:55
Speaker 3: Like like it's Uh, you know.
16:58
Speaker 1: There's sometimes there may be some some that's what the
17:01
Speaker 1: reasons maybe in some particular reasons, you're going through a
17:03
Speaker 1: medical crisis something I can't I've got literally I'm bleeding
17:08
Speaker 1: and I need to deal with that. I get that,
17:10
Speaker 1: But you know there's but like you're saying, Claire, I
17:15
Speaker 1: like to use the car analogy, meaning you could you
17:18
Speaker 1: could go you don't have to change the oil every
17:21
Speaker 1: three or five thousand miles.
17:22
Speaker 3: You can go longer.
17:23
Speaker 1: You can go longer under retires and there, but there's
17:26
Speaker 1: going to be a breakdown at some point, something's going
17:28
Speaker 1: to wear. Why do we want to wait tether the
17:30
Speaker 1: blow out of a complete breakdown versus stepping back being
17:35
Speaker 1: prevented like you're saying, Claire, and start the rewiring process
17:39
Speaker 1: like you were saying, right, yeah, don't.
17:43
Speaker 4: Wait exactly and and and the thing is what's hard
17:47
Speaker 4: about it, And this is the you know, the catch
17:49
Speaker 4: twenty two is that your brain always did a certain
17:54
Speaker 4: thing and wired the same neurons and has the same
17:57
Speaker 4: neural neural pathways in your brain for years. So now
18:02
Speaker 4: you're gonna come and say, well, you know what, We're
18:05
Speaker 4: not gonna do it this way.
18:06
Speaker 2: We're gonna do it that way. What is your brain
18:08
Speaker 2: gonna do? It's going to resist. I mean it's very smart.
18:13
Speaker 4: I mean it's just it's biology. It's science. It's wire
18:17
Speaker 4: a certain thing. This is how it that's what it knows.
18:22
Speaker 4: Now you're telling you, no, unlearned all this and we're
18:25
Speaker 4: gonna learn something else.
18:26
Speaker 2: So this is why it is difficult and hard to
18:30
Speaker 2: change a pattern or you know, remember, like we all
18:33
Speaker 2: go through this.
18:34
Speaker 4: I still go through it, you know, and I'm a
18:36
Speaker 4: bit more aware of it now. But January in shape.
18:40
Speaker 4: We're gonna go to the gym every day. I'm going
18:43
Speaker 4: to be active, I'm gonna eat better, you know, all
18:44
Speaker 4: these things. It's great the trigger is January or December
18:48
Speaker 4: twa first. But the thing is you cannot unwire and
18:53
Speaker 4: rewire without some tools.
18:55
Speaker 2: You know, you need to help yourself do that.
18:57
Speaker 4: You can have the intention, you make the decision, but
19:00
Speaker 4: then there's a bit of work to do. But it's
19:02
Speaker 4: doable because the brain is neuro plastic and it will
19:05
Speaker 4: go you can teach it.
19:07
Speaker 3: Yes, I love I love.
19:08
Speaker 4: That it's not like you're stuck with certain habits. And
19:11
Speaker 4: I love what people say, Oh we're all like this
19:14
Speaker 4: in the family. It's always been that way. It's genetics,
19:18
Speaker 4: yes and no, and it has been proven through research
19:22
Speaker 4: it you can you can literally turn off certain genes.
19:25
Speaker 4: And I'm a big fan of doctor Jo Despanza. I
19:27
Speaker 4: really encourage a lot of people to to to watch
19:30
Speaker 4: his videos or read his books. I read all the books.
19:34
Speaker 4: And you can literally by your behavior and by changing
19:38
Speaker 4: your energy and your focus where you put your attention
19:41
Speaker 4: and be mindful of your thoughts, you can switch off
19:46
Speaker 4: certain genes. You don't have to get go down to burnout.
19:50
Speaker 4: You don't oh yeah, you know cancer because you have
19:53
Speaker 4: cancer cells in your family. These genes probably will not
19:56
Speaker 4: be activated if you completely change your your diet, if
19:59
Speaker 4: you if you change your behavior, if you know, like
20:02
Speaker 4: there's a lot of smoking in your family, like you
20:03
Speaker 4: stop smoking.
20:04
Speaker 1: I mean.
20:06
Speaker 2: It's easy to say and explain, but harder to do.
20:10
Speaker 2: But it's doable. I mean, you know.
20:12
Speaker 1: Yeah, And this is where why I want to have
20:14
Speaker 1: you on the on the podcast, Claire, because uh and
20:18
Speaker 1: you are both coaches and guiding folks and helping trying
20:21
Speaker 1: to help them. What I found is like people might
20:24
Speaker 1: get motivated, like you said early on, like Hey, I'll
20:26
Speaker 1: go to the gym, I'll read a book, I'll watch
20:29
Speaker 1: a video, I'll do a meditation. And we know you
20:32
Speaker 1: and I know that that's not enough just a one
20:34
Speaker 1: time deal. It's you're creating a habit and a lifestyle
20:38
Speaker 1: and a way of doing this, and you've got a
20:39
Speaker 1: certain tool set and resources you bring that's unique, which
20:43
Speaker 1: I I appreciate. And I want to have different voices
20:45
Speaker 1: here on the podcast so that people can hear and say, oh, man,
20:48
Speaker 1: Claire's reaching me. She understands where I'm coming and is
20:53
Speaker 1: my person? Is that person that I feel like I
20:55
Speaker 1: can align with. We all have different people and is
20:57
Speaker 1: what whatever can help get you to along the journey
20:59
Speaker 1: for fantastic right?
21:01
Speaker 3: Like you said, so many tools, so.
21:03
Speaker 4: Many pols, and you know, sometimes speak to some people
21:07
Speaker 4: some tools, won't. More of us out there talking about
21:11
Speaker 4: this and bringing forward ways to help and share our
21:15
Speaker 4: story or share our experience and knowing that we succeed
21:20
Speaker 4: if I.
21:20
Speaker 2: Can do it, I mean, geez, you can do it,
21:23
Speaker 2: trust me.
21:23
Speaker 4: But it depends every person will will will you know,
21:28
Speaker 4: will be attracted towards a certain tool.
21:31
Speaker 2: It's not not everybody's got the perfect solution for everyone, right.
21:35
Speaker 4: But you know, I believe that, you know, the simpler,
21:40
Speaker 4: more attainable, easier to apply is you know, easy, easiest
21:45
Speaker 4: to apply on a daily basis.
21:46
Speaker 2: When we bring the focus back.
21:48
Speaker 4: To leadership, you know, leaders they even have time. I
21:51
Speaker 4: mean all the objections, I've heard all of them.
21:54
Speaker 3: M hmm.
21:55
Speaker 4: But you know the certain tools you can do. I'm
21:57
Speaker 4: literally being mindful now. I'm mindfulness and I'm not closing
22:01
Speaker 4: my eyes and meditating for the past twenty two what
22:04
Speaker 4: is it twenty two minutes now we're on this podcast.
22:06
Speaker 4: I'm not doing that. I'm not I'm fully present, but
22:09
Speaker 4: I'm not in fight or flight. I'm breathing every now
22:12
Speaker 4: and again. I'm focusing on your background, your your eyeglasses.
22:16
Speaker 4: I'm being mindful. I'm here, I'm present, I'm already charging up.
22:21
Speaker 4: I'm already in, you know, basically lighting up my prefrontal cortex.
22:28
Speaker 4: So I'm able to be mindful and build that energy
22:32
Speaker 4: and charge recharge while I'm doing something as easy as
22:37
Speaker 4: a podcast, just being online talking to you.
22:39
Speaker 2: Now, I don't have to stop everything.
22:42
Speaker 4: Yeah and take thirty minutes like no, who has time?
22:46
Speaker 4: I know this is our life now, But the more
22:49
Speaker 4: you do that, the more you will take time. You
22:52
Speaker 4: will make time because you see the benefits. You see
22:56
Speaker 4: that it's changing your life. You see it's changing your energy.
22:59
Speaker 4: You see that people around you are asking questions, going
23:02
Speaker 4: what are you doing? What bill are you taking or
23:05
Speaker 4: what's happening?
23:05
Speaker 3: You know, yeah, absolutely.
23:08
Speaker 2: Give me the secret.
23:10
Speaker 4: You know your energy, your or your your the way
23:14
Speaker 4: you show up. Uh, it just basically lights up the room.
23:19
Speaker 4: And it's it's not it's not a surprise. And certain leaders,
23:23
Speaker 4: you know, they walk in the room they have this
23:25
Speaker 4: thing and you're like, damn you know, I mean, you
23:28
Speaker 4: know these people like gone through things and worked on
23:32
Speaker 4: themselves and applied and worked hard to become be again,
23:37
Speaker 4: be who they are right now, who they become.
23:40
Speaker 1: Became y being authentically who they are. And I let
23:43
Speaker 1: you get to a little bit of that on the
23:45
Speaker 1: podcast here, Claire, because.
23:46
Speaker 3: You know, we're breaking down the euro.
23:49
Speaker 1: Based science that you're talking about leadership between you rewire
23:52
Speaker 1: our brains. But then that leads into your help as
23:58
Speaker 1: I was we would talk previously, but to help designs
24:00
Speaker 1: and as you're making frameworks have clarity and all of
24:03
Speaker 1: this and speak a little bit more.
24:05
Speaker 3: About how you do what you do at MS in guiding.
24:09
Speaker 1: So when people come to you and now, okay, like
24:11
Speaker 1: you said, maybe we're starting to open the mindset in
24:14
Speaker 1: the past day is to walk walk through the process
24:17
Speaker 1: of what it looks like along this journey and they're
24:20
Speaker 1: working with.
24:20
Speaker 4: It's a great question and so many ways to answer
24:24
Speaker 4: it because I mean, we have eighty five plus.
24:28
Speaker 3: School all these things.
24:30
Speaker 4: Yeah, So what I always say is that I'm a
24:33
Speaker 4: true believer that you always build a box around what
24:36
Speaker 4: the client needs. There's no specific formula, there's a way,
24:40
Speaker 4: there's knowledge, of course, there's experience, et cetera. But for instance,
24:44
Speaker 4: I'll give you one example, how a team come to
24:47
Speaker 4: me about a month ago, and we just finished the
24:49
Speaker 4: training a couple of weeks ago, and it's a new
24:52
Speaker 4: team and they wanted to really stop working in silos.
24:54
Speaker 4: They really want to communicate better. They want to understand
24:56
Speaker 4: each other's behavior and be a bit more mindful and
24:59
Speaker 4: be more efficient and collaborative moving forward, because I mean
25:03
Speaker 4: they're going through something big growth, et cetera. And and simply,
25:07
Speaker 4: but I mean it had to be virtual, so it
25:09
Speaker 4: was limited a little bit. But we we talked about Basically,
25:14
Speaker 4: we got them to do a lot of assessments. Those
25:17
Speaker 4: assessments are like three minutes, so we got to find
25:20
Speaker 4: out what are the main ways each team.
25:23
Speaker 2: Member sabotages themselves.
25:26
Speaker 4: Some of them are controllers, some of them were pleasers,
25:29
Speaker 4: some of them were hyper rational, some were We all
25:32
Speaker 4: have different ways.
25:32
Speaker 2: And we all have savatories, by the way.
25:34
Speaker 4: So understanding their behavior and how they're reacting it already
25:38
Speaker 4: took a huge chunk of stress off of their shoulder
25:41
Speaker 4: because everybody now was talking openly about, hey, we're not
25:45
Speaker 4: all perfect. This is how I react, and when you
25:47
Speaker 4: come and tell me this, this is how I'm going
25:50
Speaker 4: to react, because that's I've been doing this all my life.
25:52
Speaker 4: So we humanize you know, everything and the situations, and
25:57
Speaker 4: it's it.
25:57
Speaker 2: It becomes lighter.
25:58
Speaker 4: So the idea is to create that psychological safety as
26:02
Speaker 4: a facilitator and get people to be self aware of
26:06
Speaker 4: what's happening so they can develop empathy and be a
26:09
Speaker 4: bit more emmercial intelligence so we can communicate, collaborate, work
26:12
Speaker 4: together and break down those silos.
26:14
Speaker 2: Now that's like I really touched.
26:15
Speaker 4: A little bit on the how I mean, obviously I'll
26:18
Speaker 4: need ours, but yes, one other.
26:20
Speaker 2: Thing we did.
26:21
Speaker 4: We did like we finished with an activity called the
26:25
Speaker 4: team Totem that we do and where it's all about
26:28
Speaker 4: self recognizing each other's strength.
26:32
Speaker 2: So it's really your colleagues.
26:34
Speaker 4: Selecting your totem, meaning your animal totem and your quality totem.
26:38
Speaker 4: And what that does is you're literally telling your colleagues
26:42
Speaker 4: I see you as a leader, I see you as courageous,
26:45
Speaker 4: or I see you as And it's a plainful way
26:47
Speaker 4: and people need it really helped them a lot. And
26:52
Speaker 4: we have post workshop sessions as well coming up. So
26:56
Speaker 4: because at the end of the day, which is great,
26:58
Speaker 4: now everybody's like, okay, we know we need to do.
27:01
Speaker 4: We're good, we're equipped with the tools, but now what
27:05
Speaker 4: you need to reaccess? How did how did we shift?
27:09
Speaker 4: How was our you know, a level of awareness go up.
27:13
Speaker 4: So I talk a lot about positive intelligence with the
27:16
Speaker 4: ability of the brain to work for you and not
27:18
Speaker 4: against you, and we want to bring that positive it's
27:21
Speaker 4: a PQ quotient like it's positive intelligent coachient iq.
27:25
Speaker 2: EQ, same thing. We want to bring it up to
27:28
Speaker 2: a certain level.
27:28
Speaker 4: So because once it's at a higher level, that means
27:31
Speaker 4: our brain is working for us seventy five percent of
27:35
Speaker 4: the time or more than less right, So we don't
27:38
Speaker 4: circle back down, spiral back down. So the idea is
27:41
Speaker 4: to build that, build the EQ, build the PQ, build all.
27:45
Speaker 2: The cues besides the IQ.
27:46
Speaker 4: We can build it and that by doing these post sessions,
27:52
Speaker 4: we regroup, we're reinforced. We keep building, and we measure
27:57
Speaker 4: and see how how we as well as see what
28:02
Speaker 4: are our challenges and we don't know how to deal
28:05
Speaker 4: with this thing, so then we can all talk about it.
28:07
Speaker 2: I can give some tools.
28:09
Speaker 4: It's all about hands on because theory is great, but
28:12
Speaker 4: if you're not applying it in your day to day
28:14
Speaker 4: and in a specific situation with the client, then you
28:17
Speaker 4: know it's useful to a certain extent. And one last
28:21
Speaker 4: thing quickly, one of the most popular workshops that I
28:25
Speaker 4: love doing. One is with music. We really help people
28:29
Speaker 4: find their voice, find their voice as a team called
28:32
Speaker 4: innovation that rhymes again no time to go in detail.
28:36
Speaker 2: And the other one is Lego lego serious play.
28:38
Speaker 4: So at MS speak building, we really try to bring
28:41
Speaker 4: in very creative ways to learn and grow because the
28:47
Speaker 4: creative side of the brain, the right side of the brain,
28:49
Speaker 4: is really where we thrive, and of course we're so
28:53
Speaker 4: much in our analytical brain or left brain that most
28:56
Speaker 4: of the time we're not really tapping into that full
28:59
Speaker 4: potential by ballot and seeing both. So the idea is
29:02
Speaker 4: really to be able to not only be in our
29:04
Speaker 4: analytical brain, but balance both by doing certain ways and
29:07
Speaker 4: bringing certain workshops to open it up, open up the
29:11
Speaker 4: conversation and find and understand.
29:13
Speaker 2: There's way so many tools.
29:16
Speaker 4: Out there to help us navigate this thing called getting
29:20
Speaker 4: along at work.
29:21
Speaker 1: Right, absolutely well, I mean, and that's again, Claire, why
29:25
Speaker 1: I wanted to have you here because you bring a
29:27
Speaker 1: different perspective, and I think it's so important is if
29:30
Speaker 1: you're a business owner or even a leader or a
29:33
Speaker 1: department manager and you're like, man, I don't know where
29:36
Speaker 1: to go here to get you're listening to the podcast,
29:39
Speaker 1: you're listening to player. And by the way, again, you
29:41
Speaker 1: guys can connect with Claire on LinkedIn where we're connected
29:44
Speaker 1: there as well. We'll put all the links to MSP
29:47
Speaker 1: and whatnot in our show notes. But you know, I
29:49
Speaker 1: want folks to be able to hear other voices and saying, oh,
29:52
Speaker 1: I didn't even know that was a possibility. I didn't
29:54
Speaker 1: even know that you could do this workshop or create
29:56
Speaker 1: this space. And I love collaborating with folks player because
30:01
Speaker 1: I know I don't have all the answers, I don't
30:02
Speaker 1: have all the tools. I love to be able to
30:05
Speaker 1: bring in folks like yourself, even if I'm working with
30:08
Speaker 1: the minor company and saying, hey, Claire has got a
30:10
Speaker 1: unique perspective in a way that has worked and unlocked.
30:14
Speaker 1: And I liked how you said this on your LinkedIn.
30:17
Speaker 1: You're saying, we build in building. We're being very proactive
30:21
Speaker 1: and building. Maybe that's you're engineering coming in there, but
30:24
Speaker 1: how we do right, yeah, right, yeah.
30:28
Speaker 2: Yeah exactly.
30:29
Speaker 4: And you know what, David, I really appreciate what you
30:31
Speaker 4: just said because I'm a true believer of that turn.
30:34
Speaker 4: That's why we just clicked. I knew you that I've
30:37
Speaker 4: always looked for collaborators. I've always looked for other people
30:40
Speaker 4: to do what I do, but differently, you cannot do
30:43
Speaker 4: something exactly like the other person.
30:44
Speaker 2: I'm possible, right, all different, And I love that because
30:48
Speaker 2: that's exactly how I work.
30:50
Speaker 4: If I find that my client needs you know, I
30:52
Speaker 4: have the base what I do, but I'm like, yeah,
30:55
Speaker 4: but you need you need an expert in this that's
30:57
Speaker 4: done this with a specific situation like I would love
31:00
Speaker 4: to reach out to somebody like you, David or somebody
31:03
Speaker 4: else like in our partners Yes, because why because that's
31:07
Speaker 4: that's what my client needs right, the client first, because
31:11
Speaker 4: we're here to help. And if we're not bringing in
31:14
Speaker 4: the right method, like we said earlier, you know so
31:18
Speaker 4: many ways to do things, but maybe that's not the
31:20
Speaker 4: right way. Maybe this this will will will will appeal
31:25
Speaker 4: better to a certain person. And this is where the
31:28
Speaker 4: strength is of a network, especially with coaches, leadership, experts,
31:33
Speaker 4: and we all need the help that.
31:35
Speaker 2: We can get right.
31:37
Speaker 1: Absolutely, absolutely, no, absolutely, Claire, And I hope as you're
31:41
Speaker 1: listening to this, because sometimes I feel like you might
31:45
Speaker 1: try to do this within your organ maybe speak.
31:47
Speaker 3: To this a little bit clear.
31:48
Speaker 1: Sometimes people say I've learned, I watched a video or
31:50
Speaker 1: read something, and they try to do it on their
31:53
Speaker 1: own with limited success in the organization for different reasons.
31:57
Speaker 1: It's not speak to as your god as an objective
32:01
Speaker 1: third party. Clayer, a little bit about that relationship with
32:04
Speaker 1: your clients, because you have a different interest, if you will,
32:08
Speaker 1: but maybe some others do.
32:09
Speaker 3: And how you how you work with with clients.
32:12
Speaker 4: Mm hmmm, yeah, I mean, you know, it's like I said,
32:17
Speaker 4: we don't always have all the solutions, you know, and
32:20
Speaker 4: sometimes you know what I find, David, I find sometimes
32:23
Speaker 4: that maybe what I offer is wow for certain people,
32:28
Speaker 4: but for others, like I don't understand what you're saying,
32:31
Speaker 4: you know, I mean, in so many ways, they're just
32:33
Speaker 4: not ready. They're not ready because it's pretty you know,
32:37
Speaker 4: you need to be at a certain level where you're
32:39
Speaker 4: really looking for something, searching and wanting to transform or
32:44
Speaker 4: wanting to change one being so.
32:46
Speaker 2: Fed up of being that person that is not serving
32:49
Speaker 2: you anymore.
32:49
Speaker 4: Yes, that you know, your brain now is open to
32:54
Speaker 4: that opportunity because it's.
32:55
Speaker 2: Looking for it. And we call the rs. It's you know,
32:59
Speaker 2: that red car.
33:00
Speaker 4: That you find everywhere when you decide I want a
33:03
Speaker 4: red car, that's your r S. It's going to filter
33:05
Speaker 4: the information. The data is out there. So if your brain,
33:10
Speaker 4: your r S, is not filtering the right data and
33:13
Speaker 4: this is not what you're looking for, you have to
33:15
Speaker 4: look for it.
33:16
Speaker 2: This is why I said, it starts with.
33:17
Speaker 4: The decision, you know, then it will just be presented
33:21
Speaker 4: to you, Yes, Chack, But that's the brain doing its thing.
33:24
Speaker 4: You know.
33:27
Speaker 1: I know we're getting into the podcast here, Claire, but
33:29
Speaker 1: you you've hit on so many great points. I hope
33:32
Speaker 1: people that are listening maybe you know you've been looking
33:35
Speaker 1: or leaning now you said this is your red car moment.
33:37
Speaker 3: You're like, oh my goodness, here it is again. You know.
33:40
Speaker 1: Now you know, here's Claire. I know, Claire, you're based
33:42
Speaker 1: in Canada, but you're all all over the all over
33:45
Speaker 1: the flat help so many Yeah, where we have.
33:48
Speaker 4: Our company in the US and we're also in Canada,
33:52
Speaker 4: and yeah, I mean virtually.
33:54
Speaker 2: Obviously, like yes, yes.
33:57
Speaker 4: But yeah, we have teams across Canada. We have teams
33:59
Speaker 4: of the US. We serve for both territories.
34:02
Speaker 1: Yeah, so so don't But you know, I wanted to
34:05
Speaker 1: say that because I wanted people to know that, hey,
34:07
Speaker 1: when you go connect with Claire, she's helping.
34:09
Speaker 3: People all over the world. Really, uh.
34:12
Speaker 1: In this podcast is another way we can reach hopefully
34:14
Speaker 1: more of you, Claire. As we're wrapping it up here,
34:19
Speaker 1: and we've shared a lot of different ideas and thoughts.
34:21
Speaker 1: So if somebody is leaning into this, they haven't fit
34:23
Speaker 1: their toe fully, but like, okay, I'm maybe you got
34:26
Speaker 1: me in This mindfulness thing got me thinking a little
34:29
Speaker 1: bit more.
34:29
Speaker 3: What would you say?
34:30
Speaker 1: What would you encourage our listeners a step that they
34:33
Speaker 1: could do today or consider.
34:37
Speaker 3: Based on our conversation. I know there's so much.
34:42
Speaker 1: Yeah this is I'm not going to hold you this
34:44
Speaker 1: an ultimate one, but just like something that comes to
34:47
Speaker 1: mind for you.
34:48
Speaker 4: Yeah, you know, maybe if I could give one tip,
34:51
Speaker 4: I challenge the listeners to take maybe for one day
34:54
Speaker 4: or maybe take thirty minutes, just be mindful of their thoughts.
34:57
Speaker 4: If that's one thing you can do, right, these thoughts
35:00
Speaker 4: that just keep coming back, and maybe just write it
35:03
Speaker 4: down on a piece of paper and just observe these thoughts.
35:07
Speaker 2: I'm like, okay, my god, I'm always telling myself I'm
35:09
Speaker 2: so tired. I'm so tired, I'm so tired. I don't know. Example,
35:12
Speaker 2: then say okay, is this really serving me? Is this
35:16
Speaker 2: really how I feel?
35:17
Speaker 4: I'm actually not that tired, or you know, and then
35:20
Speaker 4: just reverse it, change it to what you want to
35:22
Speaker 4: happen in your life.
35:24
Speaker 2: So change it into the positive thing.
35:27
Speaker 4: So bring bring up your brainwave to the positive level
35:30
Speaker 4: and change it. And then every time you have that thought,
35:34
Speaker 4: try to be mindful and just switch it around and
35:37
Speaker 4: repeat it. You literally with one thought can change a
35:41
Speaker 4: lot in your day to day.
35:42
Speaker 2: So hopefully that serves you.
35:44
Speaker 4: And that's a really really great hands on sold that
35:46
Speaker 4: I do like I should stop saying, you know, I procrastinate,
35:51
Speaker 4: you know, so it's ridiculous. So again, focus on your
35:57
Speaker 4: thoughts and be mindful of your thoughts because you're thoughts
36:00
Speaker 4: is basically what you're feeding your brain, and what your
36:04
Speaker 4: brain is being fed is what's gonna basically filter the
36:08
Speaker 4: data that is around you and make your life exactly
36:11
Speaker 4: what you're telling you to do.
36:12
Speaker 2: So you want that red car, it's going to bring
36:14
Speaker 2: you the red card.
36:14
Speaker 4: So make sure that what you're asking for is really
36:17
Speaker 4: what's serving you and not actually doing harm.
36:20
Speaker 2: So watch those thoughts for sure.
36:23
Speaker 1: Thank you so much Claire the podcast.
36:29
Speaker 2: Thank you so much.
36:31
Speaker 3: You're welcome everybody.
36:32
Speaker 1: Hopefully you've got a lot of value at this Why
36:35
Speaker 1: Claire this year with you?
36:36
Speaker 3: That's gold of course you love comments.
36:41
Speaker 7: Get that all along, team, Uh subscribe, Well come back an,
36:51
Speaker 7: let's go next the podcast. Be well mentally, most physically
36:56
Speaker 7: all of us, yourself, ende, everybody,