Helen Baynes on customer centricity and the power of listening
In this new episode of Out of the Clouds, host Anne Muhlethaler interviews Customer Experience Specialist and consultant, Helen Baynes. (https://www.linkedin.com/in/helen-baynes-030b791/).
Want to grow your business? "If you have a long-term ambition for your business, take your customers on the journey with you." offers Helen.
Anne and Helen met through a close common friend and more recently had a chance to work together, as both of them are consultants who share some specific values, in particular around empathy and customer centricity.
Helen is a Customer Experience Consultant and…
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