Why Trust and Relationships Matter More Than Ever in F&I with Adam Marburger | Public Policy Day 2025
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During the DC Auto Show, Paul and Kyle hosted a podcast stage at Public Policy Day, and interviewed policy makers and industry experts.
In this episode, Paul J Daly and Kyle Mountsier sit down with Adam Marburger, President and CEO of Ascent Dealer Services, to discuss his new book The Servant Leading F&I Manager: Leadership Defined.
Adam shares why the traditional approach to finance and insurance (F&I) in dealerships is outdated and how the industry needs a shift toward leadership, trust, and customer-centric service. He explains how F&I professionals can do more than just…
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