A Client Just Asked For a Refund. Here's Exactly What To Do
Refund requests. Cancelled contracts. Failed payments. Nobody's posting about this on Instagram, but it's happening in scaling businesses everywhere, including the ones you admire most. Today's episode is the masterclass that most business coaches won't touch, and it might be the most important thing you listen to all year.
The truth is, a client asking to leave rarely has as much to do with money as it seems. And if it's happening more than once in a while, there's almost always something fixable at the root, whether that's how you're selling, what your onboarding looks like, or how quietly…
The skinny
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