Latest / Omni Talk Retail / Burger King Goes On A 60,000-person Hiring Spree | Fast Five Shorts
Transcript
- 0:00Burger
- 0:00King
- 0:00has
- 0:01launched
- 0:01a
- 0:01nationwide
- 0:02hiring
- 0:02push
- 0:02aimed
- 0:03at
- 0:03bringing
- 0:03up
- 0:03to
- 0:0360,000
- 0:04new
- 0:04team
- 0:04members
- 0:05on
- 0:05board
- 0:05across
- 0:06its
- 0:06nearly
- 0:066,500
- 0:08US
- 0:08restaurants,
- 0:09citing
- 0:09strong
- 0:10customer
- 0:10traffic
- 0:11driven
- 0:11by
- 0:11its
- 0:12multi
- 0:12year.
- 0:12This
- 0:12is
- 0:12one
- 0:13of
- 0:13my
- 0:13favorite
- 0:13things
- 0:13to
- 0:13say
- 0:14Reclaim
- 0:15the
- 0:15Flame
- 0:16turnaround
- 0:16plan.
- 0:17According
- 0:17to
- 0:18the
- 0:18nation's
- 0:18Restaurant
- 0:19News
- 0:19and
- 0:19a
- 0:20Burger
- 0:20King
- 0:20press
- 0:20release,
- 0:20the
- 0:21hiring
- 0:21push
- 0:21is
- 0:21being
- 0:22described
- 0:22by
- 0:22the
- 0:22brand
- 0:23as,
- 0:23quote,
- 0:23an
- 0:23immediate
- 0:24need
- 0:24driven
- 0:25by
- 0:25consecutive
- 0:26quarters
- 0:26of
- 0:26positive
- 0:27sales,
- 0:27same
- 0:27store
- 0:27sales
- 0:28and
- 0:28traffic,
- 0:28and
- 0:28what
- 0:29the
- 0:29company
- 0:29says
- 0:29is
- 0:30category
- 0:30outperformance
- 0:31over
- 0:32the
- 0:32past
- 0:32two
- 0:32years.
- 0:33The
- 0:33Reclaim
- 0:34the
- 0:34Flame
- 0:35strategy,
- 0:35which
- 0:35was
- 0:35put
- 0:36in
- 0:36place
- 0:36in
- 0:362022
- 0:38and
- 0:38expanded
- 0:39in
- 0:392023,
- 0:40included
- 0:40billions
- 0:40of
- 0:41dollars
- 0:41in
- 0:41investment
- 0:41across
- 0:42restaurant
- 0:43restaurants,
- 0:43I
- 0:44should
- 0:44say
- 0:44remodels,
- 0:45operational
- 0:46improvements,
- 0:46menu
- 0:47enhancements,
- 0:47including
- 0:48a
- 0:48first
- 0:48in
- 0:49nearly
- 0:49a
- 0:49decade,
- 0:50Whopper
- 0:50Refresh
- 0:51and
- 0:51the
- 0:51new
- 0:52brand
- 0:52positioning
- 0:52campaign.
- 0:53There's
- 0:54a
- 0:54new
- 0:54King
- 0:54and
- 0:55it's
- 0:55you,
- 0:56said
- 0:56Tom
- 0:56Curtis,
- 0:57president
- 0:57of
- 0:57Burger
- 0:57King
- 0:58US
- 0:58and
- 0:58Canada.
- 0:59Quote,
- 0:59we've
- 1:00done
- 1:00the
- 1:00important
- 1:01work
- 1:01of
- 1:01strengthening
- 1:02our
- 1:02operations,
- 1:03modernizing
- 1:04our
- 1:04restaurants
- 1:05and
- 1:05listening
- 1:06to
- 1:06our
- 1:06guests,
- 1:06and
- 1:07it's
- 1:07paying
- 1:07off.
- 1:08Now.
- 1:08We
- 1:09need
- 1:09great
- 1:09people
- 1:09to
- 1:10help
- 1:10us
- 1:10keep
- 1:10that
- 1:10momentum
- 1:11going,
- 1:11end
- 1:11quote.
- 1:12John
- 1:13why
- 1:13is
- 1:13Burger
- 1:13King
- 1:14suddenly
- 1:14the
- 1:14talk
- 1:15of
- 1:15the
- 1:15QSR
- 1:16industry,
- 1:16or
- 1:16at
- 1:16least
- 1:16it
- 1:16appears
- 1:17that
- 1:17way
- 1:17to
- 1:17me.
- 1:18What
- 1:18is
- 1:18it
- 1:18getting
- 1:18right
- 1:19and
- 1:19how
- 1:19sustainable
- 1:20is
- 1:20its
- 1:20recent
- 1:21success?
- 1:22It's
- 1:22a
- 1:22great
- 1:23question.
- 1:23Yeah.
- 1:24So
- 1:24this
- 1:24is
- 1:24another
- 1:24concept,
- 1:25another
- 1:25brand
- 1:26that
- 1:26I
- 1:26that
- 1:26is
- 1:27obviously
- 1:27doing
- 1:27a
- 1:27lot
- 1:28of
- 1:28interesting
- 1:28things
- 1:28at
- 1:28the
- 1:29moment.
- 1:29And
- 1:29this
- 1:29is,
- 1:30you
- 1:30mentioned
- 1:30it,
- 1:30multi
- 1:31year
- 1:31turnaround.
- 1:32This
- 1:32is
- 1:32not
- 1:32anything
- 1:33that,
- 1:33you
- 1:34know,
- 1:34is
- 1:34happening
- 1:34overnight.
- 1:35But
- 1:35I
- 1:35think,
- 1:36for
- 1:36me,
- 1:36I
- 1:36think
- 1:36about
- 1:37Burger
- 1:37King
- 1:37and
- 1:37I
- 1:37think
- 1:38about
- 1:38them
- 1:38as
- 1:38a,
- 1:39you
- 1:39know,
- 1:39one
- 1:39of
- 1:39the
- 1:40aspects
- 1:40of
- 1:40the
- 1:40restaurant
- 1:40space
- 1:41that,
- 1:42or
- 1:42characteristics
- 1:43of
- 1:43it
- 1:43is
- 1:43this
- 1:43franchisee
- 1:44and
- 1:44franchisor
- 1:45model.
- 1:46And
- 1:46Burger
- 1:46King
- 1:47I
- 1:47think
- 1:47is
- 1:47doing
- 1:48a
- 1:48lot
- 1:48of
- 1:49the
- 1:49right
- 1:49things
- 1:49and,
- 1:50and
- 1:50if
- 1:50I
- 1:50could
- 1:50say
- 1:51maybe
- 1:51they
- 1:51weren't
- 1:51doing
- 1:51a
- 1:52lot
- 1:52of
- 1:52the
- 1:52right
- 1:52things
- 1:52for
- 1:53some
- 1:53time
- 1:53period,
- 1:54but
- 1:54they've
- 1:54really
- 1:54kind
- 1:54of
- 1:55started
- 1:55focusing
- 1:55on
- 1:56the
- 1:56right
- 1:56things
- 1:56as
- 1:56a
- 1:56franchisor.
- 1:57And
- 1:58to
- 1:58me,
- 1:58what
- 1:58that
- 1:58is
- 1:59is
- 1:59just
- 1:59really
- 1:59taking
- 2:00leadership
- 2:00and
- 2:00investing
- 2:01in
- 2:01the
- 2:02brand
- 2:02on
- 2:03behalf
- 2:03of
- 2:03all
- 2:04of
- 2:04the
- 2:04stakeholders,
- 2:05the
- 2:05customers
- 2:06and
- 2:06their
- 2:06franchisees
- 2:07and
- 2:07so
- 2:07on.
- 2:08So
- 2:08there's
- 2:08Reclaim
- 2:08the
- 2:09Flame,
- 2:09which
- 2:09a
- 2:10lot
- 2:10of
- 2:10that
- 2:10is
- 2:10investing
- 2:11in
- 2:11remodels,
- 2:12which
- 2:12if
- 2:13you
- 2:13think
- 2:13back
- 2:13to
- 2:1410
- 2:14years
- 2:14ago
- 2:15and
- 2:15kind
- 2:15of
- 2:15the
- 2:15Burger
- 2:15Kings
- 2:16that
- 2:16you
- 2:16went
- 2:16to
- 2:16or
- 2:16you
- 2:17saw
- 2:17in
- 2:17your
- 2:17local
- 2:18markets,
- 2:19you
- 2:19know,
- 2:19I
- 2:19think
- 2:19a
- 2:19lot
- 2:19of
- 2:19people
- 2:20would
- 2:20have
- 2:20experiences
- 2:21say,
- 2:21okay,
- 2:21yeah,
- 2:21a
- 2:21little
- 2:22bit
- 2:22dated,
- 2:22you
- 2:22know,
- 2:23in
- 2:23need
- 2:23of
- 2:23a
- 2:23refresh,
- 2:24not
- 2:24necessarily
- 2:25Always,
- 2:25you
- 2:25know,
- 2:26supported
- 2:26in
- 2:26the
- 2:26way
- 2:27that
- 2:27it,
- 2:27that
- 2:27it
- 2:27should
- 2:27be.
- 2:28So
- 2:28I
- 2:28think
- 2:28it
- 2:28was
- 2:28in
- 2:29some
- 2:29ways
- 2:29long
- 2:29overdue.
- 2:30But
- 2:30I
- 2:30think
- 2:30that
- 2:31the,
- 2:31the
- 2:31franchisor
- 2:32Burger
- 2:33King
- 2:34has
- 2:34doubled
- 2:35down
- 2:35on
- 2:35this
- 2:35and
- 2:35has
- 2:36made
- 2:36an
- 2:36investment
- 2:36in
- 2:37kind
- 2:37of
- 2:37what
- 2:37they
- 2:37think
- 2:38that
- 2:38they
- 2:38needed
- 2:38to
- 2:38do
- 2:38to
- 2:39kind
- 2:39of
- 2:39help
- 2:39turn
- 2:39around
- 2:39this
- 2:40brand.
- 2:40I
- 2:40think
- 2:41the
- 2:41other
- 2:41thing
- 2:41that's
- 2:41part
- 2:41of
- 2:41this
- 2:42story
- 2:42that,
- 2:42you
- 2:43know,
- 2:43there's
- 2:44a
- 2:44Reclaim
- 2:44the
- 2:44Flame,
- 2:45but
- 2:45there's
- 2:45also
- 2:45the
- 2:46acquisition
- 2:46of
- 2:46Carols,
- 2:47which
- 2:47was
- 2:48one
- 2:48of
- 2:48their
- 2:48largest
- 2:48franchisees.
- 2:50And
- 2:50so
- 2:50it's
- 2:50about
- 2:501,000
- 2:51units
- 2:52of
- 2:52that,
- 2:526,000
- 2:52plus
- 2:53they
- 2:53acquired
- 2:54that
- 2:55franchisee
- 2:56and
- 2:56they're
- 2:56turning
- 2:56around
- 2:57a
- 2:57lot
- 2:57of
- 2:57those
- 2:57units
- 2:57and
- 2:58they're
- 2:58refranchising
- 2:59them
- 2:59to
- 2:59smaller,
- 3:00kind
- 3:00of
- 3:00more
- 3:01local,
- 3:02in
- 3:02some
- 3:02cases
- 3:03better
- 3:03operating
- 3:04franchisees.
- 3:05So
- 3:06they're
- 3:06just
- 3:06looking
- 3:06at
- 3:06the
- 3:07holistic
- 3:07business
- 3:08from
- 3:08the
- 3:09menu
- 3:10to
- 3:10their
- 3:11build
- 3:11outs
- 3:11and
- 3:11what
- 3:11this
- 3:12store
- 3:12looks
- 3:12like
- 3:12to
- 3:13the
- 3:13operations,
- 3:13to
- 3:13their
- 3:14franchisee,
- 3:14to
- 3:15community
- 3:15and
- 3:15base
- 3:16and
- 3:16basically,
- 3:17you
- 3:17know,
- 3:17making,
- 3:18you
- 3:18know,
- 3:18pulling
- 3:18levers
- 3:19across
- 3:19all
- 3:19of
- 3:19those
- 3:20and
- 3:20doing
- 3:20exactly
- 3:21what
- 3:21a
- 3:21franchisor
- 3:22should
- 3:22do
- 3:23to
- 3:23support
- 3:23the
- 3:23business.
- 3:24So
- 3:24to
- 3:24me,
- 3:24it's,
- 3:25it's,
- 3:25it's
- 3:25a,
- 3:26it's
- 3:26a
- 3:26lot
- 3:26of
- 3:26that.
- 3:26So
- 3:27it's
- 3:27the
- 3:27turnaround
- 3:27plan,
- 3:28it's
- 3:28the
- 3:28acquisition
- 3:28of
- 3:28Carols,
- 3:29and
- 3:29then
- 3:30finally,
- 3:30I
- 3:30hate
- 3:30to,
- 3:31you
- 3:32know,
- 3:32hit
- 3:32it
- 3:32too
- 3:32hard,
- 3:32but
- 3:33at
- 3:33the
- 3:33end
- 3:33of
- 3:33the
- 3:33day,
- 3:33a
- 3:34lot
- 3:34of
- 3:34the
- 3:34stuff
- 3:34is
- 3:34just
- 3:34comes
- 3:35down
- 3:35to
- 3:35leadership.
- 3:35And
- 3:36you
- 3:36mentioned
- 3:36Tom
- 3:36Curtis.
- 3:37He's
- 3:37been
- 3:37driving
- 3:38that
- 3:38turn,
- 3:38that
- 3:38turnaround.
- 3:39And
- 3:39I
- 3:39think,
- 3:40you
- 3:40know,
- 3:40in
- 3:40some
- 3:40cases
- 3:41it's
- 3:41just
- 3:41the
- 3:42right
- 3:42leadership
- 3:42in
- 3:42place
- 3:43to
- 3:43drive
- 3:43these
- 3:43types
- 3:44of
- 3:44transformations.
- 3:45I
- 3:45hit
- 3:45the
- 3:45lottery
- 3:46with
- 3:46you
- 3:46two
- 3:46today.
- 3:47My
- 3:47God,
- 3:47like
- 3:48some
- 3:48inside
- 3:48baseball
- 3:49on
- 3:49that.
- 3:49That's
- 3:49why
- 3:49people
- 3:49come
- 3:50to
- 3:50omnitok,
- 3:50because
- 3:50they
- 3:51get
- 3:51the
- 3:51real
- 3:51inside
- 3:51scoop.
- 3:52Yeah,
- 3:53I
- 3:53mean,
- 3:53I,
- 3:54I,
- 3:54I
- 3:54mean
- 3:54John,
- 3:55like
- 3:55you
- 3:55talked
- 3:56about
- 3:56Tom
- 3:56Curtis
- 3:56like,
- 3:57because
- 3:57that's
- 3:57what
- 3:57I
- 3:57was,
- 3:57I,
- 3:58I
- 3:58was
- 3:58going
- 3:58to
- 3:58ask
- 3:59you,
- 3:59but
- 3:59then
- 3:59you
- 3:59said
- 4:00at
- 4:00the
- 4:00end
- 4:00I
- 4:00was
- 4:00going
- 4:00to,
- 4:00My
- 4:00follow
- 4:01up
- 4:01was
- 4:01my
- 4:01follow
- 4:01up
- 4:01question.
- 4:01He
- 4:02was
- 4:02gonna
- 4:02be
- 4:02like,
- 4:02how
- 4:02much
- 4:02of
- 4:02this
- 4:03is
- 4:03leadership?
- 4:03Because
- 4:04it
- 4:04really
- 4:05feels
- 4:05like
- 4:06this
- 4:06guy
- 4:06knows
- 4:06his
- 4:07stuff.
- 4:07Like
- 4:07he
- 4:07has
- 4:07a
- 4:08true
- 4:08operational
- 4:08background.
- 4:09At
- 4:09Domino's,
- 4:11I
- 4:11talked
- 4:11to
- 4:11somebody
- 4:11that
- 4:12I
- 4:12know
- 4:12and
- 4:12respect
- 4:13who
- 4:13works
- 4:13there
- 4:13at
- 4:14nrf
- 4:14and
- 4:14I
- 4:14said
- 4:14to
- 4:14him
- 4:15point
- 4:15blank,
- 4:15I
- 4:15was
- 4:15like,
- 4:16you
- 4:16know,
- 4:16because
- 4:16he
- 4:16was
- 4:16doing
- 4:16that
- 4:17whole,
- 4:17like,
- 4:17I'm
- 4:18going
- 4:18to
- 4:18spend
- 4:18four
- 4:18hours
- 4:18a
- 4:19day
- 4:19letting
- 4:19customers
- 4:19call
- 4:20me
- 4:20at
- 4:20the
- 4:20time.
- 4:20And
- 4:20I
- 4:21think
- 4:21we
- 4:21talked
- 4:21about
- 4:21that
- 4:21with
- 4:21the
- 4:22A
- 4:22and
- 4:22M
- 4:22folks
- 4:22when,
- 4:22when
- 4:23they
- 4:23were
- 4:23on
- 4:23during
- 4:23that
- 4:24month.
- 4:24And
- 4:25I
- 4:25was
- 4:25like,
- 4:25is
- 4:25this
- 4:26guy
- 4:26for
- 4:26real?
- 4:26And
- 4:26he's
- 4:27like,
- 4:27dude,
- 4:27this
- 4:28guy
- 4:28is
- 4:28the
- 4:29real
- 4:29deal.
- 4:29This
- 4:30guy
- 4:30is
- 4:31legit.
- 4:31And
- 4:31I
- 4:32was
- 4:32like.
- 4:32And
- 4:32this
- 4:33guy
- 4:33wouldn't
- 4:33blow
- 4:33smoke
- 4:34up
- 4:34my.
- 4:34You
- 4:34know
- 4:34what?
- 4:34So
- 4:34I
- 4:35was
- 4:35like,
- 4:35all
- 4:35right,
- 4:35man.
- 4:36And.
- 4:36And
- 4:36it
- 4:36seems
- 4:37like
- 4:37that
- 4:37is
- 4:37the
- 4:37case.
- 4:38So,
- 4:38so.
- 4:38So
- 4:39you
- 4:39think
- 4:39this
- 4:39is
- 4:40definitely
- 4:40a
- 4:40function
- 4:40of
- 4:40leadership
- 4:41to
- 4:41some
- 4:41degree
- 4:41as
- 4:42well.
- 4:42So
- 4:42it's
- 4:42the
- 4:42right
- 4:43branding,
- 4:43but
- 4:43also
- 4:43the
- 4:44right
- 4:44operational,
- 4:45right
- 4:46operations,
- 4:46and
- 4:46the
- 4:47right
- 4:47leadership
- 4:47focus,
- 4:47all
- 4:48three
- 4:48kind
- 4:48of
- 4:49intertwined.
- 4:50Yeah,
- 4:51I
- 4:51think
- 4:51that's
- 4:51right.
- 4:52I
- 4:52think
- 4:52it's
- 4:52a
- 4:52bit
- 4:52of
- 4:52that
- 4:52trifecta,
- 4:53you
- 4:53know,
- 4:54and
- 4:54you
- 4:55could
- 4:55have
- 4:55the
- 4:56good
- 4:56plan,
- 4:56you
- 4:56could
- 4:56have
- 4:57the
- 4:57Reclaim
- 4:57the
- 4:57Flame,
- 4:58you
- 4:58know,
- 4:59plan
- 4:59in
- 5:00place,
- 5:00but
- 5:00without
- 5:00the
- 5:00right
- 5:01leadership
- 5:01to
- 5:01kind
- 5:01of
- 5:01drive
- 5:02that,
- 5:02you
- 5:02know,
- 5:02you
- 5:03probably
- 5:03want
- 5:03to
- 5:03be
- 5:03as
- 5:03successful.
- 5:05And,
- 5:05you
- 5:05know,
- 5:05it's.
- 5:05It's
- 5:06the
- 5:06whole
- 5:06company.
- 5:06It's
- 5:07rbi,
- 5:07the
- 5:07parent
- 5:08company
- 5:08in
- 5:09general,
- 5:09willing
- 5:09to
- 5:09make
- 5:09these
- 5:10investments.
- 5:10I
- 5:10mean,
- 5:10they're
- 5:10obviously
- 5:11investing
- 5:11a
- 5:11ton
- 5:11of
- 5:12money
- 5:12in
- 5:12these
- 5:12remodels,
- 5:12you
- 5:13know,
- 5:13but
- 5:14I
- 5:14think,
- 5:14you
- 5:14know,
- 5:14they're
- 5:14seeing,
- 5:15you
- 5:15know,
- 5:1520%
- 5:16lift,
- 5:16I
- 5:16think
- 5:17sales
- 5:17lift
- 5:18on
- 5:18the
- 5:18model,
- 5:18on
- 5:19the
- 5:19units
- 5:19that
- 5:19they've
- 5:19remodeled.
- 5:20So,
- 5:20you
- 5:21know,
- 5:21it's.
- 5:21It's
- 5:21being
- 5:21bold,
- 5:22and
- 5:22that's
- 5:22part
- 5:22of
- 5:22leadership,
- 5:23too.
- 5:23Being
- 5:23bold
- 5:24and,
- 5:24you
- 5:24know,
- 5:24being
- 5:24willing
- 5:25to
- 5:25kind
- 5:25of
- 5:25make,
- 5:25you
- 5:26know,
- 5:26big
- 5:26bets
- 5:26on
- 5:26certain
- 5:27things.
- 5:27So
- 5:28I
- 5:28think
- 5:28it's.
- 5:28Yeah,
- 5:29it's
- 5:29all
- 5:29of
- 5:29those
- 5:29elements,
- 5:30to
- 5:30a
- 5:30certain
- 5:30extent,
- 5:31coming
- 5:31together
- 5:31as
- 5:32a
- 5:32lack
- 5:32of
- 5:32a
- 5:33better
- 5:33word,
- 5:33the
- 5:33perfect
- 5:33storm,
- 5:34to
- 5:34really
- 5:34kind
- 5:34of,
- 5:34you
- 5:35know,
- 5:35do
- 5:35some
- 5:35of
- 5:35these
- 5:35things.
- 5:36Yeah,
- 5:37no,
- 5:37I
- 5:37mean,
- 5:37I
- 5:37was
- 5:37actually
- 5:38struck
- 5:38by.
- 5:38I
- 5:38was
- 5:38in
- 5:38a
- 5:38Burger
- 5:39King
- 5:39recently
- 5:39when
- 5:39I
- 5:39was
- 5:39on
- 5:39spring
- 5:40break,
- 5:40and
- 5:40I
- 5:40was
- 5:40struck
- 5:40by
- 5:41just
- 5:41how
- 5:41clean
- 5:41and
- 5:41well
- 5:42run
- 5:42it
- 5:42was.
- 5:42I
- 5:42went
- 5:42to
- 5:43one
- 5:43at
- 5:43the
- 5:43airport,
- 5:43too.
- 5:44Same
- 5:44thing,
- 5:44which
- 5:44is
- 5:44a
- 5:45hard
- 5:45business
- 5:45to
- 5:45run.
- 5:46But,
- 5:46Jen,
- 5:46what.
- 5:47What
- 5:47are
- 5:47your
- 5:47thoughts
- 5:47here?
- 5:47Any.
- 5:48Anything
- 5:48you
- 5:49would
- 5:49add,
- 5:49any
- 5:49disagreements
- 5:50you
- 5:50might
- 5:51have,
- 5:51any.
- 5:51Any
- 5:52contrarian
- 5:53viewpoints
- 5:53here?
- 5:53What
- 5:54do
- 5:54you.
- 5:54What
- 5:54do
- 5:54you
- 5:54think?
- 5:55I
- 5:55mean,
- 5:55it
- 5:56would
- 5:56be
- 5:56very
- 5:56hard
- 5:56to
- 5:56argue
- 5:57with
- 5:57John
- 5:57here.
- 5:57I
- 5:57might
- 5:57try,
- 5:58but,
- 5:58no,
- 5:58I
- 5:58think
- 5:58Burger
- 5:59King's
- 5:59doing
- 5:59the
- 6:00right
- 6:00thing.
- 6:00They're
- 6:00finally
- 6:00investing
- 6:01in
- 6:01the
- 6:01system,
- 6:01not
- 6:02just
- 6:02the
- 6:02brand.
- 6:02And.
- 6:03And
- 6:03that's
- 6:03why
- 6:03it's
- 6:03working.
- 6:04You
- 6:04know,
- 6:04as
- 6:04a
- 6:04former
- 6:05marketer,
- 6:05when
- 6:05I
- 6:06look
- 6:06at
- 6:06it
- 6:06right
- 6:06now,
- 6:06the
- 6:06momentum,
- 6:07it's
- 6:07not
- 6:07coming
- 6:08from
- 6:08marketing.
- 6:08It's
- 6:08coming
- 6:08from
- 6:09fixing
- 6:09the
- 6:10fundamentals
- 6:10of
- 6:10the
- 6:10system.
- 6:11And
- 6:12what
- 6:12I
- 6:12think
- 6:12is
- 6:12really
- 6:13different
- 6:13this
- 6:13time,
- 6:13and
- 6:14compared
- 6:14to
- 6:14competitors,
- 6:14you
- 6:14know,
- 6:15McDonald's
- 6:15has
- 6:15always
- 6:16been
- 6:16best
- 6:16in
- 6:16class
- 6:16operationally,
- 6:17and
- 6:17Wendy's
- 6:18has
- 6:18leaned
- 6:18into
- 6:19more
- 6:19menu
- 6:19innovation
- 6:19and
- 6:20pricing.
- 6:20But
- 6:20Burger
- 6:20King
- 6:21had
- 6:21fallen
- 6:21behind
- 6:22in
- 6:22execution,
- 6:23and
- 6:23now
- 6:24they
- 6:24flipped
- 6:24the
- 6:24switch
- 6:25on
- 6:25the
- 6:25flame.
- 6:25And
- 6:26so
- 6:26this
- 6:26is
- 6:26about
- 6:26catching
- 6:27up
- 6:27on
- 6:27the
- 6:27basics,
- 6:28you
- 6:28know,
- 6:28And
- 6:28I
- 6:28think
- 6:28the
- 6:29early
- 6:29results
- 6:29are
- 6:29super
- 6:29encouraging.
- 6:30The
- 6:30question
- 6:31will
- 6:31just
- 6:31be
- 6:31sustainability.
- 6:32Can.
- 6:32Can
- 6:33they
- 6:33maintain
- 6:33this
- 6:33level
- 6:34of
- 6:34discipline,
- 6:34or
- 6:34do
- 6:34they
- 6:35drift
- 6:35again
- 6:35over
- 6:35time?