Latest / Virtual GM - A Hotel Management Podcast
🎧 Episode 43: The AI-Powered Virtual GM — How to Work Smarter in Modern Hospitality
n this episode, Cody is joined once again by longtime Virtual GM Malissa Baum for a conversation all about one of the biggest shifts happening in hospitality operations today: using AI in your daily workflow as a Virtual GM.
As operators continue managing more properties, more guest communication, and more moving pieces than ever before, AI is quickly becoming one of the most powerful tools available—not to replace hospitality, but to enhance it.
Cody & Malissa break down how they’re personally using AI to save time, improve guest experience, streamline operations, and stay ahead in an…
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