Latest / Keys To The Shop : Equipping Coffee Shop Leaders
165: The Art of Deep Listening w/ Oscar Trimboli
When we listen, we tend to stay on the surface of what is being said but rarely ever venture into the deeper meaning of what is being communicated. This means we enter into dialogue with staff and customers only hearing a fraction of what can be perceived and as a result our personal and business relationships fall short of their potential.
Today we are going to take our listening skills to the next level and learn about the art of "Deep Listening" with our guest, Oscar Trimboli.
Oscar is an internationally recognized coach, mentors and speaker who spent over ten years with Microsoft Office…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.