PaceSetters: How VSP Vision Uses AI, RPA & Eyefinity to Improve Eye Care Access and Patient Experience
In this TechVibe PaceSetters episode from Huntington Bank Studios, Jonathan Kersting talks with VSP Vision leaders Emily Traupman and Kathleen (Kat) Lovett about how VSP—one of the nation's largest eye healthcare providers serving 80+ million members with 42,000+ private practice doctors and 700+ retail locations—uses technology to expand access to care and improve efficiency. Traupman shares how VSP applies UiPath robotic process automation and generative AI to automate repetitive work, testing, and test-script/data creation, and explores AI agents to further reduce manual effort.
Lovett…
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