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Penn Station COO Craig Dunaway: How Concentric Growth Strategy Built a Fast Casual Empire | Restaurants & Franchises Series
🎙️ Craig Dunaway: From CPA to COO - Building Penn Station's Culture of Excellence Through Perseverance
In this compelling episode, Craig Dunaway, Chief Operating Officer at Penn Station East Coast Subs, shares his remarkable journey from small-town CPA to restaurant industry leader. Through personal stories of athletic setbacks, entrepreneurial risks, and franchise success, Craig reveals how a philosophy of "never quit" and focus on franchisee profitability transformed a regional sandwich shop into a 323-location empire. From his early Papa John's ventures to building Penn Station's…
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