How to Keep Call Logs in Home Health & Hospice

Call Logs Can Cost You Referrals (and Get You Cited at Survey)

📞 Do you know if your agency is answering calls after hours?

In this episode, our co-founder Mariam Treystman breaks down:

• What call logs are and why they’re essential for home health & hospice

• How unanswered calls = missed referrals (and possible deficiencies)

• What accrediting bodies like ACHC expect to see in your logs

• How to track responsiveness, on-call coverage, and performance patterns

• Tips for setting up a compliant and effective call monitoring system

💡 Whether you’re running your own on-call system or using a…

The skinny

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