George Friesen on Lean, Kaizen, and Idea Boards - Experiences at the NUMMI Plant

Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and Beyond · Sep 17, 2014 · 33m

My guest for episode #209 is George Friesen, Business Practice Leader for Lean Transformations in the Workforce Solutions Group at St. Louis Community College.

In this episode, we talk about his early experiences at the GM/Toyota NUMMI plant, why candor and trust are so important in a Lean transformation, and how to engage front-line employees in Kaizen and continuous improvement, and much more.

For a link to this episode, refer people to www.leanblog.org/209.

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