Latest / Business of Tech: Daily MSP News & IT Services Analysis
Delta's AI Pricing Sparks Trust Issues, OpenAI's ChatGPT Agent Goes Autonomous, Intel Cuts Jobs
Delta Airlines is set to revolutionize its pricing strategy by implementing artificial intelligence to determine the maximum price customers are willing to pay for flights. This shift aims for AI to influence 20% of ticket prices by the end of the year, a significant increase from the current 3%. The technology, developed by travel firm Fetcher, analyzes customer behavior and market conditions in real time. However, this personalized pricing strategy has raised concerns among privacy advocates, who argue that it may feel invasive and could erode customer trust. The implications of this…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.