Latest / Speak In Flow / How Autism Became His Leadership Superpower
Transcript
- 0:03Melinda Lee: Welcome, dear listeners, to the Speak and Flow podcast, where we dive into unique experiences to help you and your team achieve maximum potential and flow, even when the stakes are high. Today, I have an amazing…
- 0:18Melinda Lee: caring. I already sense the care that he has. His name is an also successful leader. He's a senior product manager at Balsam Brands. His name is Nick Borlin. Hi, Nick, welcome!
- 0:33Nick Bourland: Hi, thanks for having me.
- 0:34Melinda Lee: Thank you so much for your time, and also sharing your amazing story today. And before we dive in, can you share with the audience, what are you so excited about at Borland, or Balsam Brands?
- 0:50Nick Bourland: Well, it's a company that's really unique. It's called, an evergreen company, which basically means we don't have outside investors.
- 0:57Nick Bourland: It's wholly owned inside, and that allows us to do more of what's right for our customers and for the business as a whole, instead of being beholden to what stakeholders want to do.
- 1:09Nick Bourland: A lot of times, businesses have to sacrifice on quality for that. So that's not something that we have to deal with, and actually, one of our values is to share joy. So that's something I really resonated with. I love being able to bring a little bit more happiness around the world just through our products and things, so we do,
- 1:26Nick Bourland: artificial Christmas trees, just, like, really high-end artificial Christmas trees, and so Christmas is something that's very joyful for people in general, and so we get to be part of that, and that's something that I've always loved about being part of Balsam. It's been a very great company. And also.
- 1:41Nick Bourland: wonderful as I've, gone on this journey that we're going to talk about here in a little bit. They've been very supportive through all of that, so it's a good place to be.
- 1:50Melinda Lee: Yeah, oh my gosh, to have that wonderful value of joy and spreading joy, it sounds like an amazing company firm. And also, like you said, yeah, not having the outside investors' opinions, you do what you want to do. And so… and you're a senior product manager there now, you've raised up the ranks, you've elevated and made some progress there, and so congratulations.
- 2:14Nick Bourland: Thank you. Have you… can you share with the audience what it was like before that, before you… your success?
- 2:21Nick Bourland: Yeah, well, it's been a long journey. I think, growing up, I always knew that I was a little bit different, but we didn't have a word for it.
- 2:29Nick Bourland: And as I've gone through the years, I've come to realize, there is something I need to investigate what it is, right? So I've come to be diagnosed with autism spectrum disorder, which, just a few years ago, as a matter of fact, about 2 years ago.
- 2:44Melinda Lee: Oh, wow. And so…
- 2:45Nick Bourland: Through my career, there were a lot of ups and downs, and there was a point in my career where I was actually dismissed from a role. This is probably about 15 years ago.
- 2:57Nick Bourland: And it was a misunderstanding, largely in part, as I look back, due to this condition that I have of being autistic.
- 3:05Nick Bourland: And,
- 3:07Nick Bourland: when that happened, I was told, well, maybe you should just be in a role where you shouldn't work with other people, and you can just be, kind of a lone ranger, and do, you know, do analysis, it'll hide you in a corner, or something like that. And that was very devastating to hear.
- 3:22Nick Bourland: Because I've always really cared a lot about people and wanted to work with people, but, but this…
- 3:29Nick Bourland: condition that I've had has always been something that I've struggled with, and it causes me to maybe not always have the same social boundaries or understandings about how people perceive things as what comes normally to most people, so it's always been kind of a struggle. And when that happened.
- 3:47Nick Bourland: I thought at the time, wow, this is really career-ending. I felt very devastated. But…
- 3:55Nick Bourland: I battled back from that, and then got into another role at a company I was with for about 6 years, and then even a similar thing happened. I'd been there for…
- 4:05Melinda Lee: Because can you describe to me what was happening? What was your experiencing, and what was the feedback? What would you try to do, and what was the feedback that you were getting?
- 4:14Nick Bourland: Yeah, well, it's just when you are autistic.
- 4:17Nick Bourland: Things sound right in your head.
- 4:21Nick Bourland: But when you say them, they're not always perceived in the way that you had intended, and so sometimes I will say something and then realize, I don't know, 5 minutes to an hour later, like.
- 4:32Nick Bourland: gosh, why did I say that? You know, because you realize later, it just doesn't come off entirely right, and so I've had to really learn how to… I mean, I guess in the autistic community, we call it masking.
- 4:45Nick Bourland: trying to reorient our thoughts, or the way that we come across in ways that are more normal, I guess, for people.
- 4:53Nick Bourland: And that's been a bit of a journey. I think I've always really, really cared a lot about people, and so that was one of my main driving forces in wanting to be better, is that I would recognize, oh gosh, I've offended somebody really inadvertently, and made them feel bad, and then I'd go off and feel horrible about it.
- 5:12Melinda Lee: Hmm.
- 5:12Nick Bourland: and beat myself up about it, and then realized later, okay, this is not something that I'm going to allow to rule my life, so I have to figure out how to stop doing it, how to be better. And so that's been…
- 5:26Nick Bourland: I mean, even to this day, it's like a 15-year journey of when I realized this was something that was going on to where I am now.
- 5:34Nick Bourland: and it's through a lot of therapy and just introspection and learning.
- 5:41Nick Bourland: And also, I think a big part of it has been my personal faith has allowed me to,
- 5:49Nick Bourland: equalize. I think as somebody who is autistic, the natural way our brain thinks is you tend to be very self-focused, and it's not because you don't care about people, it's just you get in your head a lot.
- 6:02Nick Bourland: And that can be perceived in negative ways if you're not careful, and that happened to me a lot. But through this journey.
- 6:10Nick Bourland: The great equalizer has been my faith, which calls me to, care more about other people.
- 6:17Nick Bourland: And there's a quote that I love about humility. It says, humility is not thinking less of yourself, it's thinking of yourself less.
- 6:24Melinda Lee: Who's…
- 6:24Nick Bourland: Meaning less frequently, and thinking about others more frequently. And so that's been something that, over the years, has really
- 6:31Nick Bourland: Helped me even out.
- 6:34Nick Bourland: And has been my North Star. So, through that process of many, many years, like, the first time that I became a manager was when I was working for Oakley. Gosh, this is…
- 6:47Nick Bourland: 15 years ago or something now, and I crashed and burned. It's terrible. I was not good as a supervisor at all, and it was because I was still learning how to… how to be.
- 6:58Melinda Lee: You still didn't… you were not diagnosed at that point.
- 7:01Nick Bourland: No, I wasn't. So I really had no idea.
- 7:04Melinda Lee: joining.
- 7:05Nick Bourland: people would just think, oh, well, that's just Nick, he's… he's kind of weird.
- 7:10Melinda Lee: Oh.
- 7:10Nick Bourland: And, that was hard, and so this happened again, and, and I just really didn't do a good job as a manager the first time around.
- 7:19Nick Bourland: And after that happened there again, I thought, wow, this is gonna be really career-ending.
- 7:24Nick Bourland: And it wasn't, but at the time, that's how we feel. You know, we think, oh.
- 7:27Melinda Lee: Yeah.
- 7:28Nick Bourland: I failed, how can I ever recover from something like this? And…
- 7:32Melinda Lee: Second time, too.
- 7:33Nick Bourland: time.
- 7:34Melinda Lee: This is underneath the award!
- 7:36Nick Bourland: And it's been very bumpy, and like, I have other friends who are autistic, too, and they've shared similar experiences with me. It's…
- 7:42Nick Bourland: especially in a corporate environment, everything is supposed to be, you know, very… you have to be very prim and proper. It's getting better now, but…
- 7:51Nick Bourland: there's a lot of etiquette and unspoken things that you have to adhere to, and a lot of people tend to get really offended about really small things, but they don't necessarily tell you that they've been offended, they go and tell your boss. They tell someone else, and then it becomes this big thing, and that's exactly what happened. It was something that was taken way out of context.
- 8:11Nick Bourland: And I wasn't given the opportunity to give my side.
- 8:16Melinda Lee: Huh.
- 8:17Nick Bourland: It was just, oh, well, this is not acceptable, so you're out. I'm like, okay. And so again, I thought, wow, this is really devastating.
- 8:26Nick Bourland: how am I ever going to come back from this?
- 8:29Nick Bourland: But fast forward to more recently, as I've gone through the years, and I've had a wonderful counselor who's helped me do something called EMDR, I don't know if you're familiar with this, but it's a…
- 8:41Melinda Lee: Liar.
- 8:42Nick Bourland: Yeah, it was originally pioneered for PTSD victims, but has been found to be useful for any type of trauma, and I think we all have trauma in our past, I certainly do, which I won't go into here, but
- 8:56Nick Bourland: through that, my, therapy has really helped me to find, I guess redefine my neural pathways, so that when my brain wants to go down a certain route, and overthink things, which is also a hallmark of my condition, then I can rein it back in.
- 9:15Nick Bourland: stop the negative narrative. I think that's been a really big thing for me, is the brain tends to skew very negatively. I think a lot of us do that. We think, well,
- 9:26Nick Bourland: even if you did 99% of the things right, you fixate on the 1% of the thing that you did wrong, and you beat yourself up about it. That's definitely been me.
- 9:35Nick Bourland: And so the therapy has really helped me to even that out and focus on, look at all the positive things that I did. And so that's been very transformative over the last, you know, 15 years or so, and then come to
- 9:49Nick Bourland: in the last 2 years, I guess, is when I finally got diagnosed, and had a name for it.
- 9:55Melinda Lee: What prompted you?
- 9:56Nick Bourland: Well, you know, it's funny, so I had been at Balsam for…
- 10:01Nick Bourland: I don't know, just a couple months.
- 10:03Melinda Lee: Huh.
- 10:04Nick Bourland: And again, something that, something that happened in meeting was taken out of context, and it was brought to me, and this is why I really love the company, because instead of just, doing the same thing that had been done before, and saying, oh, well, you know, Nick's just a jerk, or he's weird, or whatever, they…
- 10:22Nick Bourland: Brought this to me and said, you know, have you ever thought about this?
- 10:27Nick Bourland: You know, being diagnosed, because,
- 10:30Nick Bourland: one of my, we call them people partners, it's just human resources, but they call them people partners. My people partner had come to me and said, you know.
- 10:39Nick Bourland: This sounds like this.
- 10:41Nick Bourland: to me. Have you ever, taken a test or been diagnosed? I said, no, I haven't. And so she shared, kind of an unofficial test with me that I took online, and basically it said there's a high probability of that you…
- 10:56Nick Bourland: are, neurodivergent, and so I said, okay, that actually makes a lot of sense. So then I asked my therapist, is this, something you can help me with? Can you give me an official diagnosis? And so he did. And so, after that.
- 11:12Nick Bourland: come to find out that folks who are like me, being on the autism spectrum, as we call it, are actually protected under the Americans with Disabilities Act, and so Balsam was really wonderful, and they shared that information with me.
- 11:28Nick Bourland: And I think they did a couple things. They gave me some professional coaching just to help me, navigate all of that, but I think more than that, it was just being validated.
- 11:40Nick Bourland: To know, like.
- 11:41Nick Bourland: everybody else in the past had just said, oh, you're just weird, you're strange, you're abnormal, and just dismissed me as that, but they didn't do that. They really tried to validate me.
- 11:53Nick Bourland: And recognize that this is a legitimate, unique thing that people have, and that,
- 11:59Nick Bourland: That did not invalidate my contributions to the company.
- 12:04Nick Bourland: So, it's been… it's been a bit of a bumpy ride.
- 12:08Nick Bourland: But,
- 12:09Nick Bourland: But through it all, I think what I've learned is that, you know, people are going to tell us, you will never
- 12:18Nick Bourland: succeed in this, you'll never be able to be a manager of people, maybe you should just go hide, like I said before. You know, these are things that I was told.
- 12:26Nick Bourland: And fast forward to now, I found it's really not true, it's just been more of understanding who I am, and how to manage that, and how to better interact with other people. So it's been a… been quite a journey, but I think I'm stronger for it.
- 12:40Melinda Lee: Wow, what an inspiring story. You definitely are stronger for it, and I'm so thankful for the people at Balsam to, yes, to be there for you, to have that conversation. I mean, just to, yeah, ask you to even think about it, and to find out on the other side, all the dots aren't making sense now.
- 13:00Nick Bourland: Yes.
- 13:01Melinda Lee: And so, kudos for you to continue to… yeah, even though people are saying these terrible things about you, or just things that were not true, maybe that's just what they thought would help, but it just was not helpful.
- 13:15Melinda Lee: You continue down, continued to pick yourself up, found your way to an amazing company that will support you, and yeah, I continue to even help you to use this probably as your strong point. You…
- 13:30Melinda Lee: I mean, they can leverage you so much more now, because you have… you have different strengths.
- 13:36Melinda Lee: And then to be able to capitalize on that, that's awesome.
- 13:40Nick Bourland: Yeah.
- 13:41Nick Bourland: Yeah, so… so now let's talk about the positive.
- 13:45Melinda Lee: Yes!
- 13:47Nick Bourland: the thing I think I want to share most with everybody, especially people who are of this persuasion, there's lots of different flavors of autism, and they all present in different ways, but what I want to share with people is
- 13:58Nick Bourland: I've learned to look at it as a strength, like you said, strength, not a weakness, because our brains think just differently. It doesn't mean that it's wrong, but it thinks differently, and so people on my team have said things like.
- 14:12Nick Bourland: how in the world do you keep track of all of the things? I mean, so I manage, 4 teams.
- 14:20Nick Bourland: of doing multiple different things at Balsam, and it's all technology-based, but they all are in sort of different work streams. So it's, like a marketing workstream, there's a data analytics workstream, and, like, a more, like, a core company data back-end stream, and, customer service. So those are all things that I oversee.
- 14:39Nick Bourland: And,
- 14:42Nick Bourland: with that, there's just a lot of things to keep track of, and I have, you know, like I said, multiple teams of folks under me, and I've got to manage what they're doing and try and give guidance and leadership, but I'm also managing my own initiatives and things to stay connected. It's a lot. And people will say, how in the world do you keep track of all this? I say, well.
- 15:00Nick Bourland: In this case, autism is sort of my superpower.
- 15:03Nick Bourland: Because… Because my brain works this way.
- 15:08Nick Bourland: it just makes it easier for me to keep track of things. I'm ultra-detailed, as most of us in this persuasion are. We're very detailed, and
- 15:17Nick Bourland: I don't know, it's just how my brain works, and I try not to look at it as I'm better or worse than anybody, I'm just different.
- 15:23Melinda Lee: Yeah.
- 15:24Nick Bourland: And so, what I try to do as a leader is recognize those same things in people on my team.
- 15:30Melinda Lee: Yeah.
- 15:31Nick Bourland: And actually, one of the guys that was on my team before, he…
- 15:35Nick Bourland: I'm 99% sure he's also of this persuasion, and I encouraged him to also get diagnosed, because I had learned this about myself, and he's very similar, and so I tried to get him into a work stream that would allow him to leverage that strength as well, and now he's just doing fantastic things. It's a super detail-oriented role, but also requires him to take an active lead.
- 15:58Nick Bourland: And he's just doing a fantastic job. And so I love that, getting to just examine who are all the people that we have, and we're all not all… we're not all the same.
- 16:08Melinda Lee: Right?
- 16:08Nick Bourland: But what are the individual strengths that everybody has?
- 16:12Nick Bourland: And I think that all started with me recognizing what those were in myself. Say, okay, what are my strengths? And so this is my… my autistic superpower as being super, super neurotic, I guess, and ultra detailed.
- 16:26Melinda Lee: But it allows me to…
- 16:28Nick Bourland: Do things that might be harder for
- 16:31Nick Bourland: you know, I guess you'd call them neurotypical folks.
- 16:34Nick Bourland: Because it's… it's just the way my brain works. And so I've come to… to use that as a… as a benefit, as a strength.
- 16:43Nick Bourland: instead of a weakness. That's been really a wonderful thing for me.
- 16:48Melinda Lee: Oh my gosh, and the team also said that they… you are one of the best managers that they've ever had.
- 16:54Nick Bourland: Yeah, they really… they knocked my socks off the other day. They had a meeting, and they just organized this on their own, and they said, let's all get together and just say a few things that we have learned, or that we appreciate about Nick. And I'm like, wow. I mean, I don't know that a lot of people get to have that, but my team…
- 17:14Nick Bourland: all got on there, and they probably made me almost cry a few times, because they were just very, very kind and said things like that, like, the best manager I've ever had, one of my… I manage a lot of software engineers, right? And normally, they're very quiet.
- 17:29Melinda Lee: Yeah.
- 17:29Nick Bourland: And reserved and not willing to share, certainly not feelings about things, but one of my guys said, when he's talking with his friends about his, their managers and the struggles that they have with their managers.
- 17:44Nick Bourland: He says, whenever that's happening, I talk about you and how great you are. And I thought, wow.
- 17:50Nick Bourland: I don't know what to say to that. That's just such a wonderful thing, but it's also such a transformation.
- 17:56Nick Bourland: from earlier in my career, with all these things that I struggled with, of
- 18:02Nick Bourland: trying to figure out how to interact with people, and especially how to lead, and the first time that I did that did not succeed, and so to be able to come back
- 18:13Nick Bourland: And turning this weakness into a strength, and then have people say those kinds of things about me has just been such a blessing.
- 18:21Melinda Lee: Oh, it makes me want to cry.
- 18:24Melinda Lee: I love that! I can't imagine had you listened and believed that person, and been in the hole in your cave, just alone? Oh my gosh! Yeah. That could have happened, had you given up.
- 18:39Nick Bourland: Yeah, well, and I've heard lots of stories, too, of other people that
- 18:44Nick Bourland: had similar things like that happen. You know, when people are…
- 18:48Nick Bourland: a bit different. They think differently about things. People don't usually accept it immediately. They think, oh, well, that can't be done, it's never been done before, this is always the way it's been done. But I think having people who think in different perspectives in different ways is what gives us strength.
- 19:06Nick Bourland: I mean, think about if someone had, told Jeff Bezos, you know, well, nobody wants to buy books online. In fact, I think he did have a lot of people say that. Nobody wants to do this, who's ever going to do that? Had he listened to them.
- 19:19Nick Bourland: How different would the world be today? We wouldn't have the wonderful convenience of Amazon.com or anything, and that's just one thing. There are so many examples of this.
- 19:28Melinda Lee: Right.
- 19:29Nick Bourland: And it's people who think differently.
- 19:32Nick Bourland: And I think for ourselves, people who think differently, learning to embrace the difference and saying, no, I'm not the same as everybody else, but that's okay.
- 19:41Melinda Lee: So how… yeah, I'm curious, the masking, so how do you… so you still think different.
- 19:46Nick Bourland: Oh, yeah.
- 19:47Melinda Lee: How do you, translate, or mask it, or whatever to… so that it… you think different, and also it resonates with people?
- 19:54Nick Bourland: Yeah, it's been a journey over many, many years.
- 20:00Nick Bourland: I think now I just have a… a very quick translation engine in my head, I guess, where…
- 20:06Nick Bourland: it comes in here, and I think, okay, no, I have to say it this way, and it just happens very instantaneously, and so most people, when they talk to me now, have no idea that I am autistic unless I actually tell them, because I've just gotten very good at it, I think.
- 20:23Nick Bourland: So… but before, it was really just…
- 20:27Nick Bourland: learning that I can take a moment and pause, and that's okay.
- 20:32Nick Bourland: In fact, I have a post-it note next to my laptop on my desk that says, you don't have to respond right away, you can take a minute.
- 20:39Nick Bourland: Because it's been something very important for me to remember, one of the hallmarks of autism is that if you make plans for something, and then things go awry, which, in my line of work, they often do. We make plans, and then the plans get torpedoed, and we have to pivot.
- 20:56Nick Bourland: That can be very frustrating.
- 20:59Nick Bourland: And so, in those moments, we take a deep breath.
- 21:03Nick Bourland: And I look at my post-it note. I say, okay.
- 21:07Nick Bourland: I don't have to respond to this right now, it's okay to take a moment, and so sometimes I do. Sometimes I'll take it away from the meeting, say, let me take this away and come back, and that allows me the time that I need, and that's absolutely okay.
- 21:23Nick Bourland: And it's also okay to say you're not sure.
- 21:26Nick Bourland: That's another thing that I've learned. So those things… I do those things when necessary, but, on the whole, it's just been, my translation engine, I guess, in my head, has come about where I've just learned
- 21:40Nick Bourland: Think about it like, sort of, taking mental notes about how people respond positively or negatively to things.
- 21:48Melinda Lee: Hmm.
- 21:49Nick Bourland: And so, over a lot of time, I've logged all this stuff away.
- 21:53Melinda Lee: Got it.
- 21:53Nick Bourland: and then learned, okay, when I do this, people don't really like it. When I do this, people do. And there's actually a really wonderful book, called, The Journal of Best Practices, which is actually written by a man who is also on the spectrum, and it was about him learning how to be a better husband.
- 22:12Nick Bourland: Actually, and so he was doing this, he was actually physically writing notes and putting them in a drawer, and this was his journal of best practices, right? And learning, when I say this thing to my wife, she really doesn't like it, or when I do this thing, she really doesn't like it. When I do this other thing, she responds positively. And so, he was literally writing these things down. I haven't gone to that
- 22:34Nick Bourland: length.
- 22:34Nick Bourland: But I just file them away in my mind, and so when situations come up, say, okay, I've gone through this before, this is how I should respond when this happens.
- 22:45Nick Bourland: Or even, being proactive about things, like beginning meetings and just doing simple things, like asking how everybody is. Or if someone on my team has said something like,
- 22:57Nick Bourland: you know, their mother was ill, or, you know, someone had passed, or something hard happened in their family, I follow up, and I ask them how they are.
- 23:05Nick Bourland: And I really do care. I mean, I genuinely do care, but I log these mental notes away to just show that I care, because being autistic is… it's not always the first thing that comes to your mind.
- 23:18Nick Bourland: So I… I make a mental list of, okay.
- 23:22Nick Bourland: I need to make sure that, I show that I care to everybody on my team so that they know, and it's not just this unspoken thing that they have to assume that I care, but I show them.
- 23:32Nick Bourland: And over time, they've really come to see, yes, Nick really does care about us, and so then, they also care about me, and then it creates this environment where everybody has felt cared for, they've felt welcomed.
- 23:46Nick Bourland: And they've also… some of my team members have told me that they feel like I've created an environment that allows them to fail upward.
- 23:55Nick Bourland: You know, where they can… they can experiment, they can try something new, and if it doesn't work out, that that's okay.
- 24:02Melinda Lee: Because they feel safe.
- 24:04Nick Bourland: And they also feel like,
- 24:06Nick Bourland: that I'm actually concerned about their personal growth, and helping them achieve what they want in their career, and helping them realize their strengths, instead of just, you know, we gotta get the work done, we gotta get the work done, you know.
- 24:20Nick Bourland: But it's more familial. And they've said things like that to me, like, okay, yeah, this is the environment that we want to foster. We want everybody to feel comfortable and confident, because that's when they do their best work.
- 24:31Melinda Lee: I love it. Yeah, to fail upward. I love that. Every failure, you can go upward.
- 24:38Nick Bourland: Yeah.
- 24:38Melinda Lee: There's possibility there, as long as, like, you have someone, a leader like you, who will facilitate the safe environment to… to continue to expand upward, even in the midst of failure, because that's what you did, and you know you're stronger, because of that.
- 24:54Nick Bourland: Exactly.
- 24:55Melinda Lee: Oh my gosh, I love that, Nick, that was so amazing. I'm just really, really inspired by that story, and I do… I mean, even from the beginning, when I first met you, just, debriefed before the recording, I just genuinely felt your care. So I'm so glad that you… you do continue to,
- 25:13Melinda Lee: take the mental note. It's a lot for you to make sure that people care… know that you care. It sounds like you're, like, you're doing… I want them to know, and I'm glad that it's all reciprocating.
- 25:24Nick Bourland: Yeah.
- 25:24Melinda Lee: I'm so glad. So, thank you so much, and I want to just close with one more question.
- 25:31Nick Bourland: Yeah.
- 25:31Melinda Lee: What is that one leadership golden takeaway that you want the audience to remember?
- 25:38Nick Bourland: Well… Never let anybody else define your future.
- 25:44Nick Bourland: Because had I listened to a lot of these people that said, you will never be a leader, you'll never, interact normally with people.
- 25:55Nick Bourland: My life would have been very different.
- 25:58Melinda Lee: That's amazing.
- 25:59Nick Bourland: And I didn't let them define those things for me, and so what I want to say to everybody, whether you're on the spectrum or you're not.
- 26:07Nick Bourland: Just because someone says something doesn't make it true.
- 26:11Nick Bourland: So, if someone says, you will never fill in the blank.
- 26:15Nick Bourland: That doesn't make it true. I take those things and look at them as a challenge, and so I think, for me, I always really wanted to be a leader, I wanted to be a mentor of other people, and so even though I didn't succeed at first, I didn't give up.
- 26:29Nick Bourland: And because I didn't give up.
- 26:31Nick Bourland: I actually managed to achieve what I wanted. And to go from
- 26:36Nick Bourland: being, you know, really just not a very good leader, to having people say the things that they've said about me and led a successful team, and we've just accomplished so many wonderful things at Balsam and elsewhere throughout my career.
- 26:49Nick Bourland: if I had listened to those things, my life would have been very different, and so I just want to encourage everybody that,
- 26:57Nick Bourland: Just because somebody says something doesn't make it true.
- 27:00Nick Bourland: And if you put your mind to something, and you say, you know, I have this struggle, but I really want to overcome it, and I want to be a leader, or I want to be whatever it is, you absolutely can.
- 27:12Melinda Lee: Oh, Nick, I am inspired, because I, you know, sometimes as a business entrepreneur, I'm constantly putting messaging out there, and I'm thinking about, what are people gonna think?
- 27:24Melinda Lee: you know, is it gonna sound weird? And so what your guidance in terms of… test it out! Like, see if they like it and see if they don't.
- 27:34Nick Bourland: Yeah.
- 27:34Melinda Lee: Being different, it's okay, we're not meant to be like everybody else.
- 27:39Nick Bourland: Yeah, exactly.
- 27:40Melinda Lee: don't let other people define you. I think those are all so key, important messages, for anyone to hear. And so, thank you so much for sharing your inspiring story. I know it's vulnerable, but I know that it's also going to help so many people.
- 27:55Nick Bourland: I'm so glad.
- 27:56Melinda Lee: Thank you, Nick.
- 27:58Nick Bourland: Thank you.
- 27:59Melinda Lee: Okay, audience, thank you so much for being here. I trust that you got your golden takeaway to implement today, and I… I just send you the best. And remember, anytime you have a chance to communicate, you're also connecting and inspiring others.
- 28:19Melinda Lee: Until next time, I am your sister-in-flow. Much love!
- 28:23Melinda Lee: Bye-bye!
- 28:25Melinda Lee: Bye, Nick!