
Managing Expectations
Lawyers spend years learning how to handle cases, but many enter management roles without ever being taught how to lead a team.In this episode of Coopers’ Code, Miles Cooper is joined by Hendrick White, Coopers LLP’s Pre-Litigation and Intake Manager, for a practical conversation about managing people when leadership was never part of the original career plan.They explore why clear expectations matter, how communication and accountability shape performance, and why responsibilities need to be matched to the right people. The discussion examines the everyday management challenges that arise…
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