How to turn conflict into collaboration: Episode 123 with Jon Loos

NeuroConversant Leadership · Nov 20, 2025 · 28m

Have you ever gotten on a phone call with someone who was ready to have an argument? How did you handle that? In this episode, Jon talks about communicating with executives, employees, government employees and contractors. All of whom have different styles of communication, and he is able to adapt to all of them. One secret is to really listen to the other person in order to understand them.

You can reach out to Jon atlinkedin.com/in/jon-loos-pe-mba-79220234

Takeaways

Assume the person you're talking to is coming from a good place.

Everyone is doing their best, even if it's not what you want…