Latest / Identity at the Center / #108 - About Passwordless with Kurt Johnson
Transcript
- 0:09You're listening to the identity of the sender podcast.
- 0:12This is a show that talks about identity and access management
- 0:15and making sure you know who has access to what let's get
- 0:18started. Welcome to the identity of the
- 0:29center podcast. I'm Jeff.
- 0:30And that's Jim. Hey, Jim.
- 0:32Hey, Jeff, how are you? Oh, not so bad yourself.
- 0:36I'm good, man. I was, I've been given thought
- 0:38to podcasts. I listen to a lot of podcasts
- 0:41outside of recording this podcast with you.
- 0:45And I'm wondering what is your favorite podcast?
- 0:47Other than identity at the center of course.
- 0:50It's, I'll be honest, I don't listen to a lot of podcasts and
- 0:54I barely listen to this show because one I record it, right?
- 0:58So I'm here, I'm present for the conversation, I know what
- 1:00happened, and then I edit it, which means I'm usually
- 1:03listening to the show like three to four times.
- 1:05So when I do listen to a podcast and it's the only couple that I
- 1:09listen to right now, with any type of regularity, it would be
- 1:13Conan O'Brien needs a friend and it's usually something around,
- 1:16you know, comedy and him talking to folks and, you know, just
- 1:18being Conan O'Brien himself and then the other one that I like
- 1:21is I'm a big fan of Anthony Jeselnik.
- 1:23So Anthony Cecil neck and Greg Rosenthal have a comedy podcast,
- 1:30slash whatever is whatever you call it called the Jeselnik and
- 1:34Rosenthal Vanity project Jr. VP So I listened to that you
- 1:39know with with some regularity every at least every couple of
- 1:42weeks or so. What do you listen to?
- 1:44Well, I'm a big fan of the, the risky business podcast with
- 1:49Patrick gray. I think, you know, if you're a
- 1:51nerd in this space, you've got a, you've got a tune into that.
- 1:54That it comes out every Tuesday, that's a fantastic one, where
- 1:59they just pretty much talked about the infosec headlines,
- 2:02mostly about companies that have gotten ransomware recently.
- 2:06And then, of course, I'm a huge baseball nut.
- 2:09So, I listened to the baseball America podcast, I listened to
- 2:14one called 30 with murdie murdie, being a Yankees
- 2:19broadcaster. There's some other identity and
- 2:24access management As your podcast, I like to listen to
- 2:26like the hybrid identity protection podcast, shoot,
- 2:33there's a few others, there's one that was put out by the Sea.
- 2:38So over at Microsoft called security unlocked.
- 2:43And then there are a bunch that are put out by NPR which are
- 2:47really radio shows that have become podcast as well.
- 2:51Like This American Life Freakonomics, X hidden brain.
- 2:57So those are just I would Marketplace.
- 2:59Of course I in those are I don't listen to all of them every week
- 3:03but that's kind of my listening list.
- 3:06That's a pretty healthy list. I mean for someone who doesn't
- 3:08listen to podcasts, you just named off like 700 different
- 3:11shows. Yeah, well I'm hoping that
- 3:15somebody can find a nugget there and but I definitely recommend
- 3:18the the risky business podcast and anybody who's listening to
- 3:22us on a regular basis. Also should should be tuning
- 3:25into that. Right on.
- 3:28So why don't we change this podcast over to may be talking
- 3:31some identity? I think, you know, as we're kind
- 3:34of talking with our guest that will introduce here in a second,
- 3:37we were kind of looking at ideas on where do we take this episode
- 3:41and we settled on the past present and future of strong
- 3:45authentication, which I think is an amazing title.
- 3:47If we do say so ourselves and the person who helped us come up
- 3:52with that title, his name is Kurt Johnson, he's the vice
- 3:54president of strategy and business.
- 3:56Development at Beyond identity, and want to welcome you to the
- 3:59show. Kurt Thank you very much.
- 4:02Nice to be here. Jeff, Jim, great to see you.
- 4:04Yeah, thanks so much for joining.
- 4:06So the company that you work for Beyond identity Beyond
- 4:09identity.com, it really plays in the strong off game.
- 4:13So I'm really excited that you're here to kind of help us
- 4:15understand. You know, what is strong off,
- 4:18what does it mean? And maybe putting you know,
- 4:20helping us understand what are the differences.
- 4:21Maybe even the space because I think there are some things to
- 4:24kind of consider around that. But as this is the first time on
- 4:27our show we like to find out our guest origin stories when it
- 4:30comes to Identity and infosec. So maybe you can kind of recap
- 4:34you know your your career from a from a from our perspective.
- 4:38At the identity level. How did you get into the
- 4:40identity space? It's something that you chose or
- 4:43did it choose you? Oh he definitely chose me has a
- 4:46bit of an accident in a bit of an evolution at the same time
- 4:49because I started in identity before we were even calling it
- 4:52identity management. I actually spent years as an
- 4:55industry analyst I was working with a company called meta group
- 4:58that's now part of Gartner and One of the areas that I was
- 5:02covering was the whole it service management and help
- 5:05desk. And so, I was getting calls from
- 5:07clients all the time around. What could we be doing to reduce
- 5:10the number one called my help desk?
- 5:12Which was password resets. And this company chorion was on
- 5:15my radar as an early stage startup who was doing
- 5:18self-service password reset. So I was digging into them to
- 5:20see if this was real and really became focused on the whole Self
- 5:25Service initiatives. And how do you reduce the burden
- 5:28and pain for these poor help desk agents and people And as I
- 5:32was kind of getting deeper in this and watching Korean kind of
- 5:35just the launch itself from its early Beginnings, it kind of hit
- 5:38me as well. That if I kept being an analyst
- 5:40I probably would be one the rest of my life.
- 5:42And I was kind of tired of being the Roger Ebert.
- 5:44Wanted to be a Steven Spielberg, get my hands dirty on building.
- 5:48So actually joined Curry on right when they were about 12
- 5:50people. And as we started to evolve,
- 5:53from password resets and talking to help desk people about this
- 5:57great tool, that could reduce their calls as we were getting
- 6:00deeper into the sale. Is cycle the security people and
- 6:03cisos in particular, going, you're doing what with
- 6:07passwords? So, tell me a little bit more
- 6:09about this because, nobody's touching that is.
- 6:11So, as we realized, we had to shift our sales strategy, to
- 6:15really, appeal to the security side, and show this as a better
- 6:19way of doing it than kind of people, right?
- 6:21And sticky notes. And all of that and we were
- 6:23looking at automating other tasks and doing this hitting the
- 6:26joiners, movers lever. So built one of the first
- 6:28provisioning systems. So we were doing all of His
- 6:31provisioning and identity governance and administration
- 6:34before we were calling it and then finally we started to see
- 6:37identity management emerge and that's where we really started
- 6:41branding around the term identity management when the
- 6:43regulations and governance came along around who had access to
- 6:47what we had this great system that was setting them up
- 6:50modifying them and turning them off that we now had a basis of a
- 6:53governance solution before we were calling it.
- 6:55I never knew my identity governance and administration so
- 6:59I spent 15 plus years of Curry on watching.
- 7:01It from its early stages, we ended up selling it to a PE
- 7:04company was involved in some tuck and Acquisitions and
- 7:07actually merging it with core security which was time for me
- 7:10to leave after that amount of time.
- 7:13And I actually went over to a fin tech company, early stage, 5
- 7:16person company doing, electronic payments and we were doing great
- 7:19efficiencies and reducing cost and pain.
- 7:22But I realized I really miss security.
- 7:24I miss dealing with companies that were solving real problems
- 7:28that you know, they were coming under attack and how Help their
- 7:31businesses keep going. That after we sold this fin tech
- 7:35company after a couple years, I immediately went right back into
- 7:38security and joined an email security company focused on
- 7:41cloud, email, security and anti-phishing.
- 7:44But realized, I was missing the identity side of the house as
- 7:47well. And it was great to be back to
- 7:49security, but I always kept my eyes open.
- 7:51And what was going on with the identity world.
- 7:53And I think it was the in Glazer that said it's me one time, he
- 7:56said, you know, identities, like the mafia you can leave but you
- 7:59really can't. Do you think you We but it
- 8:01brings you right back and I got this call about this company in
- 8:05stealth mode that was looking to do.
- 8:07Some really interesting things around eliminating passwords and
- 8:11I had to listen and it was pre-revenue.
- 8:16So to be part of a stealth company sound incredibly
- 8:19intriguing, the co-founders are Jim Clark and TJ, German lock
- 8:23and Jim. And TJ just have this incredible
- 8:25history of starting companies and, and building them into
- 8:30absolute name. Like Silicon graphics, and
- 8:32Netscape and at home networks and WebMD, and to be part of
- 8:37working with alongside them to start this company, and then
- 8:41frankly to get back into identity, really kind of Drew me
- 8:44in. So came back in around, January
- 8:46of 2020 and, you know, I'm back. So, I feel like somewhere out
- 8:52there. There's like this identity
- 8:55Boogeyman, and they like, left the identity horse, head in your
- 8:58bed. So, when you thought you were,
- 9:00you're out, All of a sudden you wake up and I up now, I'm back
- 9:03in, I'm back into security, never mind.
- 9:05And this is how we know each other.
- 9:06So we actually go back, you know, this makes me feel old
- 9:10like 15 years or so, because I was actually a customer of
- 9:12Korean at one point and, you know, I'm absolutely one of
- 9:16those people was like, all right, we're having trouble with
- 9:18passwords, right? And this is pi like the early
- 9:192000s and Koreans. One of the companies we reach
- 9:22out to and ended up kind of, you know, going with going with them
- 9:25and helping us with a variety different things.
- 9:26So we kind of go back from that perspective.
- 9:28So it's always fascinating to kind of think.
- 9:31About where where you might be, you know, decades later and the
- 9:35relationships that get made. And, you know, this is why I
- 9:38think you never burn Bridges, right?
- 9:40Andrew, try to put yourself off in a into a professional mode so
- 9:44that because you never know what's going to happen.
- 9:46And especially I feel like in the identity space is such a
- 9:48tight-knit group, where, you know, we see a lot of people who
- 9:52move from organization to organization but, you know, it's
- 9:55always ever-expanding but there's a lot of familiar faces
- 9:58that you'll see over time, you know, the longer you stick in
- 10:00the business. So Always great to see folks
- 10:02from Korean and or I should say the band formerly known as
- 10:05Corian. So we were still have it today.
- 10:08I was at identify verse few weeks back and it was like old
- 10:12home week. You know, just seeing all these
- 10:14all faces different companies. Perhaps.
- 10:17But yeah, it really is. And it's been interesting to
- 10:19watch to is identity, and has really become far more prevalent
- 10:23and Security in the early days, it was kind of like, you felt
- 10:27like the outsider, but now it's like we're sitting at the cool
- 10:30kids table in the cafeteria. Yes, darn straight, I love it.
- 10:34So, I've been hearing that the passwords been dead for four
- 10:36years now, I think like Bill Gates said, like a decade ago,
- 10:39it was dead and we keep hearing every year that it's dead.
- 10:41And I think that's really kind of where we're heading now,
- 10:43right? Is this really?
- 10:44It's not dead. It's really the strongest
- 10:45indication play. So, when we talk about the past
- 10:49present and future of the fun ocation, it probably makes sense
- 10:52to kind of start with the past and understanding, you know,
- 10:55where have we been? And we all know passwords suck,
- 10:58where are we now and then, what's next?
- 11:01East right, maybe maybe can kind of take us through that Journey
- 11:03a little bit here to kind of level set the conversation for
- 11:05folks who are listening. Yeah, it's amazing to think it
- 11:08was kind of being the early 1960s that passwords were first
- 11:12introduced at MIT and working within kind of these data center
- 11:16environments and they served a purpose to enable more controls
- 11:20and security around access. But then when we hit the 1980s
- 11:24and said our co-founders, Jim Clark and TJ Journal up, you
- 11:27know, Jim was the co-founder of Netscape, and Jim was the Our
- 11:31gym was the founder of Netscape and TJ the CEO founder of at
- 11:37home networks, which was the first Broadband provider to the
- 11:40home and the two of them play a large part on making the
- 11:44internet accessible to like everybody and passwords just
- 11:48exponentially grew and proliferated to the hundreds of
- 11:52thousands even Millions. So, by the time, the 90s came
- 11:56along, that's where the focus was all on.
- 11:58Well, we have to make them harder and longer and And higher
- 12:01entropy to make them, you know, rotate them more frequently in
- 12:04expire because as more passwords came or password theft came, so,
- 12:10yeah, you really look at passwords and you talk about how
- 12:12much they suck and they suck for just about everybody except for
- 12:15the attackers, right? Cuz because you don't have to
- 12:18break in anymore, you can just log in and password reuse and
- 12:23misuse and getting stolen left and right.
- 12:26I mean, we've really just created this environment where
- 12:29the vulnerability and risk is Other than ever before and so
- 12:33then we've kind of moved into the Band-Aids.
- 12:36So we created password manager. So you could at least have one
- 12:39place to go and let them recycle and move your passwords.
- 12:42But how did you access the password manager?
- 12:45Well, with the username and password so now the compromise
- 12:47could open the door to even more attack.
- 12:50So Along Came are good friends, multi-factor authentication, and
- 12:53two-factor authentication, which the idea was that this plurality
- 12:59of security measures could hopefully increase the overall
- 13:03security but really what we saw was a significant increase in
- 13:07friction for the end-user waiting for a code or needing a
- 13:10second device or on my phone. I had a have a folder prior to
- 13:15Beyond identity with a bunch of multi-factor authentication
- 13:19application. So where do I use authy?
- 13:21Where do I use? Microsoft authenticator a few
- 13:23Salesforce authenticator over here.
- 13:25So, you know, it's no doubt we've seen the adoption of MMA.
- 13:31Be so low. I think 451 the research company
- 13:34says around 50 percent adoption. IDC told us it was closer to 30%
- 13:39and their eyes, which is significantly.
- 13:42Less than any other security functionality like firewalls are
- 13:46intrusion detection or even endpoint, which is hitting 90%
- 13:50plus. And why is that?
- 13:52I mean, the friction and experience for end users, as I
- 13:56said, is painful, and they're also complex and expensive to
- 13:59deploy. So even where you see there,
- 14:01Deployed. It's often just for a subset of
- 14:03users or capabilities, you know, maybe just for remote access
- 14:09maybe just for our privilege. So I think as we've created this
- 14:13environment where we're putting more and more of these multi
- 14:16factors, it's kind of where we are today.
- 14:19This this world of whack a mole has to stop where the
- 14:22overwhelming majority of attacks are still based on stolen and
- 14:26misuse credentials. The world economic forum's that
- 14:29over 80% and Verizon is Over 60% but name your number.
- 14:33It's a lot, right? And as I said attackers, don't
- 14:36need to break in. They just log in and if this
- 14:39critique vulnerability of this credential is being used.
- 14:42As a matter of fact, valid credential misuse is that the
- 14:45source of these attacks. So it is real passwords that are
- 14:49getting stolen and misused and guests and you know it can't
- 14:53continue you know the reality is were as vulnerable as we've ever
- 14:57before. So with traditional MFA, you
- 15:00know, The password still there, it's still exist as part of that
- 15:03equation. And we created this Band-Aid to
- 15:06deal with what's become an open wound in organizations.
- 15:10And, you know, maybe you don't use the password, you're using a
- 15:13magic link or something else or an SMS, but now these are coming
- 15:17under attack. So are they more secure?
- 15:20Sure, but does it really slam the door on credential attacks?
- 15:24Not really? And as matter of fact, it's
- 15:26opened the door to other kinds of attacks.
- 15:29So you know, we have removed SMS and then also on SIM card
- 15:33swapping took place. We have email links but email
- 15:35gets compromised we had the attackers doing these push
- 15:38attacks where if you hit the organization which with enough
- 15:41notifications and pushes with an OTP somebody's going to click.
- 15:44Yes that's me. So we've done all this and
- 15:48create greater user friction than ever before.
- 15:51Clearly we know we have to change, right?
- 15:54And so that's why, I think where we are today, we're seeing the
- 15:56rise in early password list initiatives, you know?
- 16:01There's the Fido Alliance. There's a lot of things that are
- 16:03trying to bypass the password and I think we all have to agree
- 16:07the password has to go, which is creating rise in these new
- 16:11approaches but at the same time really are we eliminating
- 16:15passwords or we just kind of making them you know, less part
- 16:19of the equation. So today, you know, you start to
- 16:22hear more, you know, we've been talking about identity is the
- 16:25new perimeter for a while. Now can't really call it the new
- 16:28perimeter anymore because we've been talking about a Enough that
- 16:31that statements even become commonplace to.
- 16:34But if you think about it, I believe that even the notion of
- 16:37a perimeter is wrong. It's the idea that things inside
- 16:41We Trust, while those outside, we do not and authentic, I heard
- 16:46this used, I think by 451 research as well that
- 16:49authentications is like a bouncer at a nightclub, but once
- 16:52you get past the door, you could do whatever you want inside the
- 16:55club. So it really is forming to, you
- 16:58know, that's where we are. Where do we need to?
- 17:01To get to, and that's really leads to what's next.
- 17:05And what does this ideal solution?
- 17:07Look like, which was really behind the beginnings of our
- 17:11company? You know, when we started to
- 17:13look to form Beyond identity, we looked out in this environment
- 17:16and all the pain and the friction for end users, but also
- 17:20the vulnerability for organizations.
- 17:22And when we looked at what does Modern authentication look like,
- 17:25we know it had to eliminate passwords, we know you have to
- 17:29pass itive, leave a Date the users in the devices, they're
- 17:33on, you need to make it easy for users to gain access and not
- 17:36create friction in that process. While at the same time, reducing
- 17:40it, and support costs. And that kind of leads to kind
- 17:43of the beginnings in the thoughts around things like
- 17:46zero, trust and really kind of where we are.
- 17:48You know, bottom line, regardless of who you are, where
- 17:51you are, what device you're on, what you're doing.
- 17:54You should be going through an identity system to authenticate
- 17:57and authorize what you're doing, but I think it needs to move.
- 18:01Move more to like a toll booth rather than a toll bridge, which
- 18:04is where we are today. Push everyone through a VPN,
- 18:07check the traffic, check the devices, it's not wrong, but
- 18:11it's very hard, very expensive. And you don't have to do that to
- 18:15really get a good understanding of who the person is and the
- 18:19device they're on and what they're trying to do to create
- 18:23stronger authentication. So we need to move to an
- 18:26environment without passwords making it easier.
- 18:29And the big part is that it's not a And done, it needs to be
- 18:32continuous. You can't just look once and let
- 18:35that person in. But you need to be kind of
- 18:37looking at what's going on on a continuous basis with the
- 18:40ability to take action and deny that authentication.
- 18:43So, you know, we talked a lot about, you know, where we're
- 18:46going and, you know, the bottom line is, you can't have zero
- 18:48trust. If you still have the password
- 18:50and if you do, you're already starting with a fail.
- 18:53Yeah. I think that the passwords, an
- 18:55obvious weakness, right? I mean, we used to call it a
- 18:59cottage industry to to get these credentials and sell them on the
- 19:03dark web was reading an article prior to starting.
- 19:06This recording is the headline article and dark reading.
- 19:09The average cost to buy access to a compromise company $1000.
- 19:15So that's not even a cottage industry, right?
- 19:17That's a thrift store. That's, that's Walmart, you
- 19:21know, or a blue light special for going out and getting access
- 19:25and included in that is thousand dollars.
- 19:28Gets you credential to a VPN or two?
- 19:31RDP. So if you're not at least using
- 19:33multi Factor, we said this a million times on the show, you
- 19:36need your absolutely need to be using multi Factor but, you
- 19:40know, to kind of play on what Kurt was talking about is, you
- 19:44know, with that zero, trust methodology or mindset?
- 19:47It's, you know, everything's happy cover.
- 19:49If you can, you can't just think about it from your external
- 19:53points of Entry. But, you know, Kurt, I think
- 19:57you're, you know, you gave a really good overview about the
- 20:01Past present. Future.
- 20:02Think the future is your trust. Your trust is also right now.
- 20:07But, you know, I think and I think, look, if you're listening
- 20:11to this show, you probably already are like, okay guys?
- 20:13Yes, you you've beat this into us, we know the password socks,
- 20:17right? If not a is not a strong enough
- 20:19control in this day and age, and I think everybody would say, if
- 20:25I could flip a switch and get rid of the password, I would do
- 20:27it. But it's It's hard, right?
- 20:32Or maybe you're going to tell me.
- 20:33It's not hard, but I'm thinking. Okay, I've got an Enterprise.
- 20:36I've got hundreds of systems, I've got different entry points,
- 20:41I've got some new technology. I've got some Legacy, I've got
- 20:44Cloud applications. Do I need to be pastoralists or
- 20:50do I need less passwords? Yes, it's a great question and I
- 20:54think it's, I saw a survey that said that the average businesses
- 20:59are as 191 passwords. And I was challenging that on a
- 21:04road show, we were doing with C so event and all of them started
- 21:08talking up going. Oh yeah, I looked at my password
- 21:10manager, and I've got 300 or, I've got 290, and I think some
- 21:13estimates are so for 300 billion passwords.
- 21:16So passwords have Truly, I mean, this day and age, kind of
- 21:19launching a company during a pandemic, which wasn't really
- 21:22part of our original Playbook. But a lot of things in
- 21:24perspective, but I think the rough analogy is that passwords
- 21:29are a virus. You know, they have spread like
- 21:31crazy and 300 billion of them out there, you can't just wipe
- 21:35them out overnight, but at the same time we need to, you know,
- 21:40we need the herd immunity. We need people to be taking the
- 21:44steps to the approaches on what you can really do.
- 21:47And I I think that's where the term password lists and the
- 21:51industry has a number of different kind of players
- 21:54approaching this and we really are trying to distinguish
- 21:58between password less as one word versus two words or
- 22:02password Dash less. And that password list isn't
- 22:05just avoiding the use of a password.
- 22:08You know it the term is meeting a broad set of things but we're
- 22:12not trying to just eliminate it from the end user side.
- 22:16I mean, the whole definition of a password as part of shared
- 22:18Secrets, right and shared Secrets, there's that one person
- 22:21and the other side know it. So if the individual knows it
- 22:24and it matches what sitting in the database of a system or a
- 22:28directory, then we will bless that but that gives you the
- 22:31opportunity of tacking either side.
- 22:34So if you just kind of eliminated from the end-user, it
- 22:36still exists of there. It's still something that can be
- 22:38stolen. They can get at it.
- 22:40They can use it for another account where it's being reused.
- 22:43And even if you make a more difficult password that He'll be
- 22:48entered in a phishing attack as well.
- 22:50So I think it's important we're we're we're talking about this
- 22:53that the opportunity and the capability to truly eliminating.
- 22:56The password does exist, but you really want to look at what are
- 22:58you replacing it with? And if you can look inside the
- 23:01architecture and Stevie that a password, still exists anywhere
- 23:06could you real, you know, or that still a vulnerability or,
- 23:10or did you replace it with something such as asymmetric
- 23:13cryptography or public keys and binding them to the device and
- 23:17carrying thing that with your identity, I think this was our
- 23:21thinking behind starting Beyond identity in the first place.
- 23:23It's about eliminating the password, but finding that
- 23:28device and identity leveraging existing proven technology
- 23:32around asymmetric cryptography and digital certificates, but do
- 23:36so, in a way that you can make, this government level security
- 23:39available for the masses and make it easy to deploy, which
- 23:43has not traditionally been the experience of many, who dealt
- 23:46with pki or it'll certificates, but that capability does exist.
- 23:51We need to really look at how we can apply that part of.
- 23:53It was when we even launched our solution, we give the password
- 23:57list authenticator away for free because that's just piece of the
- 24:00equation. Let's do our best that we can
- 24:03actually help eliminate the passwords out there and really
- 24:06eliminate them from the system. But with 300 billion of them out
- 24:09there, we know that's going to be a pretty big task could take
- 24:11some time. So I think there's a lot of
- 24:14different kind of definitions around password lists and
- 24:17especially when it comes to kind of the, the different vendors
- 24:20that are out there, right? So you're one of several that at
- 24:23least that I know of and I'm sure there are others that I
- 24:25don't know, of when it comes to strong as education and trying
- 24:28to remove the password. Is there a common approach that
- 24:32vendors in this space kind of look at as far as okay?
- 24:37Is it really eliminating the password or is it obfuscating
- 24:40the password somewhere behind some sort of?
- 24:42Hidden layer that it still exists but maybe you're just not
- 24:46a you know not aware that it's there.
- 24:49How do I guess? As an industry perspective, how
- 24:52our password list companies coming at it because then I
- 24:55think what I like to talk about next would be okay.
- 24:57So, you know, why are you special, right?
- 25:00What's the difference in the way that you guys are approaching
- 25:02it? Yeah, I think it's part of the
- 25:06concern. I mean, obviously because
- 25:08passwords are so horrendous, the idea of password list, Is a
- 25:13catchy phrase. It's hate to say buzz word but
- 25:16that's truly kind of what it's becoming and I think it's, it
- 25:19makes it challenging for those looking at potential solutions
- 25:22to really distinguish between them because there is a lot that
- 25:27an organization has to do to really understand their goals
- 25:31and initiatives. But also what the capabilities
- 25:33because there are a bunch of password list Technologies,
- 25:37which I would just say are ways of bypassing them and using
- 25:40something instead of a password But that password, absolutely
- 25:44still exists. And you know magic, links SMS,
- 25:47all of those are ways of kind of avoiding a password.
- 25:50I look at my banking application that I use on my iPhone.
- 25:53I use face ID to get into it but they're still a password,
- 25:56they're all, it's really in the passwords.
- 25:58Even taking place in the authentication sequence.
- 26:01That's starting with face ID. So that's where I was saying
- 26:05before. We really have to look at the
- 26:08just making it less visible or less used by the end user.
- 26:12Versus absolutely eliminating it all together and make part of,
- 26:17even the naming of our company Beyond identity was like it has
- 26:20to go beyond just the password list angle.
- 26:23But since a lot of it is just the bypass it from the user
- 26:26experience. As far as saying you really have
- 26:28to look at into the architecture.
- 26:29And can we truly eliminate it? And that's been our goal is that
- 26:33we really want to eliminate the passwords and all the risks and
- 26:36vulnerabilities that go with that.
- 26:38But doing so in a way that makes it a true secure authentication
- 26:42capabilities. Eddie make that government level
- 26:44security available to the masses and that was when we were kind
- 26:48of looking at the market, you know, it, when we first went out
- 26:51there, we had a lot of debate to not even call ourselves password
- 26:54list, because we didn't want to be just lumped in with a bunch
- 26:57of kind of convenience Technologies for on users.
- 27:00Yes, eliminating friction for the end user and improving.
- 27:03The experience was absolutely Paramount to what we were trying
- 27:06to do but the purpose and the goal was really to create a
- 27:10security solution and really bring that that to the realm of
- 27:14identity. Not just to kind of Change it in
- 27:18the sequence for the end users. So I really think that's you
- 27:21have to take a look at that from an architectural standpoint.
- 27:24Are we really eliminating them or we just kind of not making
- 27:28the end-user use them as often. So I think it's really
- 27:31interesting because you know I see a lot of these Technologies
- 27:34kind of you don't come across are at least my view of it and
- 27:37you know asking us to look at it and provide thoughts, Etc.
- 27:41And that's one of the first Quest I usually ask is.
- 27:42Ok. So where's the password, right?
- 27:44Because usually there is still a password somewhere.
- 27:46So if I'm listening and hearing what you're saying, it's your
- 27:50actually eliminating the password, there is no password
- 27:53in play which immediately piques my interest, so I guess help me
- 27:57understand. You know, we definitely, you
- 28:00know, try not to do commercials for any specific product.
- 28:02But I think this is an important distinction here, where I'd like
- 28:05to understand the approach that you guys take from a product
- 28:09perspective when it comes to Beyond identity.
- 28:12And going, truly password lists, how do you do that?
- 28:16Yeah. So really what we did was we
- 28:19took a look out there and really looked at how could we take
- 28:25battle tested proven technology and extend that down to the end
- 28:29user and their device in the expend, the authentication
- 28:32experience. So coming back from, you know,
- 28:35our founders with Jim when he founded Netscape, that was the
- 28:39first creation of SSL. You know, the little lock in the
- 28:41browser to hair agama. Who's the father of SSL?
- 28:44Sits on our Advisory Board? I had been working with Jim back
- 28:48in that day as is Marty Hellman of diffie-hellman Fame and when
- 28:52you really looked at these core technologies that are in place
- 28:55and over the last couple decades, really haven't changed
- 28:57that much. SSL is now TLS encryption but
- 29:00still using x.509 certificates and that is how all I mean,
- 29:06that's what secures trillions of dollars of transactions.
- 29:09Every day on the web, that kind of in the old way, we have the
- 29:12user have a password to access these machines.
- 29:15But the machines use certificates.
- 29:16Gets to interact with each other.
- 29:18Technically private Keys verified through certificates to
- 29:22validate that when you made a purchase on Amazon with Paypal,
- 29:26that it was really PayPal on the other end that Amazon was
- 29:28communicating with. And so we looked at taking that
- 29:33technology and really just extending that down to pull the
- 29:37end user and their device into that chain of trust.
- 29:40And that what we recognized was that you know, kind of back in
- 29:45the old days, it was kind of a Quest ask for anybody to want to
- 29:48be a certificate Authority for every end-user out there and
- 29:51frankly there was no place or nothing to do with a private
- 29:55key. But come today, where you now,
- 29:58have these devices that have the TPMS and secure enclaves, which
- 30:04provide a perfect and secure way of housing that private key.
- 30:09And we've created this notion of a personal certificate
- 30:11Authority, where every end user could be their own CA without
- 30:14knowing, what a CA is, or Even does.
- 30:17And so, we're not Reinventing any cryptographic protocols or
- 30:20algorithms, we're using these time-tested proven capabilities
- 30:25to pull that end user and the device into the equation and the
- 30:31process is that the end user gets the Beyond identity
- 30:35authenticator on their device. They register that initial
- 30:39profile and basically what you've done is, created a
- 30:41certificate chain, where the identity is the root of that
- 30:44chain and the devices are just different Things on that.
- 30:47So what that does is allow the end user to extend that chain
- 30:52with various devices. And no one device is dependent
- 30:55on the other. So unlike traditional pki, where
- 30:58you remove one node and all the children, go along with it, this
- 31:01allows you to prune that tree and extend that chain, you lose
- 31:04one phone. You can use any other device to
- 31:06extend that and create a extension of the certificate
- 31:11chain, on a new device without calling it help desks or
- 31:15administrators. And so being on that device
- 31:19offers a lot of interesting aspects, you know, we can
- 31:22actually interact with that device to assess the trust of
- 31:26the device. At the point of log n, and by
- 31:28being on the device, it can speak to the security of the
- 31:31device itself. When that end user is logging
- 31:35on, you know, by anchoring the key in the hardware, you
- 31:39eliminate the mobility of that key.
- 31:41As a credential, can't leave the device.
- 31:43It can't be ported from that device.
- 31:45We disrupt the Roll movement or disrupting valid credential
- 31:51misuse by housing, it in that security p.m. but recognizing
- 31:55one of the benefits of passwords was the portability that you can
- 31:58be used from any device and still have that happen.
- 32:02We brought all of that down to the Beyond identity solution.
- 32:06So leveraging standards like x509 and TLS creating a notion
- 32:10of a personal certificate Authority, making it easy for
- 32:13the device itself to authenticate.
- 32:16And thus, it's the analogy is, it's like, airport, security,
- 32:20you have to show an ID. So we know it's really Jeff for
- 32:23its really Jim. We then still have to go through
- 32:27the intro of the metal detectors.
- 32:31Do the same thing with authentication.
- 32:32Make sure it's you make sure it's your device, but make sure
- 32:35that device is trustworthy at the plate of authentication.
- 32:39So Curtis a conceptual of ones and some of those PK is of quite
- 32:43frankly goes a little bit over my head.
- 32:46So, Is definitely very technical conversation, right?
- 32:50But at a conceptual level, you mentioned The Binding of a
- 32:54device. So, how does The Binding of a
- 32:55device to a human improve? Or strengthen?
- 32:59That authentication experience. Yeah.
- 33:03When you really look at it that the device itself as opposed to
- 33:07just being familiar like oh I've seen Kurt use this device before
- 33:11or it's part of a database, the strength of actually binding and
- 33:14identity in a device together. In my opinion, kind of becomes a
- 33:18building block of of zero trust. You know you verify the
- 33:22identity, you actually bind it to the device that it's trying
- 33:25to access and then that can be transmitted and carried with you
- 33:28throughout the Journey of the transactions.
- 33:31If you look at most two attacks today, they're really hitting on
- 33:35those two factors, right? They're either trying to
- 33:36compromise the identity and pretend they are.
- 33:40Somebody. They are not really through
- 33:43stolen passwords or other even attacks on MFA.
- 33:46They're going after the device itself, whether that could be
- 33:49malware or, you know, laying ransomware down through that.
- 33:53So, most zero, trust initiatives that we've started today are
- 33:57kind of looking at the various components, a single-threaded
- 34:00indicators of risk, you know, is this Kurt.
- 34:03But what if Kirk's trying to access from a computer in the
- 34:07library? That's covered in malware and
- 34:10don't know who's been used it before or it's my kids laptop
- 34:14with Tick-Tock and everything else on it and do.
- 34:16Know if that thing's been compromised.
- 34:18So you also have often seen a lot of organizations, especially
- 34:243 went to the whole work from home through this pandemic,
- 34:27really focus on mobile device management.
- 34:30MDM or end point detection and response EDR tools because they
- 34:35needed more visibility into those devices and what was
- 34:37coming in or pushing them through the VPN.
- 34:40But many of those are very intrusive technologies that go
- 34:43beyond in enable you to really see a lot The information and
- 34:47data on those devices. In frankly, putting cameras in
- 34:50dressing rooms can cut down on shoplifting, right?
- 34:53But do we really want to have that as a mechanism for
- 34:56security? Some people feel the same way
- 34:59about these. I don't want this on my personal
- 35:01device. So, you know, from our
- 35:04perspective, it was like, let's bring these factors together and
- 35:10really completely change the notion of having just looking at
- 35:15the security posture. Juror is disk encryption on his
- 35:18firewall enabled. Is it a personal device or a
- 35:21corporate device? Is that been jailbroken?
- 35:23Is it that malware running on it?
- 35:25But bringing that at the point of authentication.
- 35:28So that's why I was saying it's like the airport analogy.
- 35:31I know it's me. I also know it's my bag and I'm
- 35:34going to screen that bag. But unlike airport security, I
- 35:38want it to be done without friction.
- 35:39So from an end-user have launched an app, this runs in
- 35:42the background making sure passes all that but we can
- 35:45actually At the point of authenticating verify that only
- 35:51a laptop with disk encryption enabled can access patient data.
- 35:54And if it's personal device, maybe it just should get office
- 35:57suite or email, but I wanted to be a corporate device of
- 36:00corporate managed device that has more of this secured
- 36:03lockdown capability before accessing AWS or, you know,
- 36:09GitHub or any other more sensitive applications.
- 36:13That's really is kind of where we need to evolve this too, and
- 36:15that's what we feel. So when we can really kind of
- 36:17make those one and bind those together, it's a lot different
- 36:21than just looking at them as individual statistics and then
- 36:23you can look at things like the location in the network, you
- 36:26know, if I know it's Kurt's device and it's trustworthy at
- 36:28the point of authentication. Do I really care if it's coming
- 36:31from a Starbucks that I haven't seen before?
- 36:33Because I have good high assurance.
- 36:35And let's look at the rest of the indicators from like a
- 36:38behavioral analytic standpoint. So what somebody's doing is it a
- 36:43risky action? Is it looked a typical than what
- 36:46they do then Yeah, but it's like them re-verify or let them step
- 36:49up the authentication. So I do believe there's all the
- 36:53aspects of kind of really looking through the broad zero
- 36:55trust but this notion of really kind of bringing that identity
- 36:58and the device together as one, we just feel greens, such a
- 37:01higher level of assurance that then doing that in
- 37:06authenticating with the asymmetric cryptography and
- 37:08certificates, and not a password.
- 37:10The end user doesn't even know what's happening behind their,
- 37:12you bring. It's one of the rare times we
- 37:13can bring higher level security and better.
- 37:16Our user experience at the same time.
- 37:19I feel like this is an area that couldn't exist, you know, a
- 37:23decade ago. I feel like this is an area
- 37:25where the modern advances in technology.
- 37:28And the, you know, the sheer power of computing, right?
- 37:31That you have at your fingertips, at these days,
- 37:33right? Is your phone might be the most
- 37:36powerful device you have, you know, in your, in your entire
- 37:40life, right? It might be stronger than even
- 37:41your computer. And when we start talking about
- 37:44cryptography and being able to act, as you know, certificate
- 37:48Authority, Like this is this is the type of stuff you weren't
- 37:50going to see on your old you know, Blackberry or Windows
- 37:54phone or things like that. And you know, I think this is
- 37:57where the zero trust part comes in as well, right?
- 37:59We're talking a lot, a lot of things you just described are,
- 38:01you know, typically what I see like under conditional or
- 38:04adaptive authentication rules, right?
- 38:05Taking a bunch of different signals and then figuring out.
- 38:09What do you want to do with that information, right?
- 38:11Is it safe? Do you re you know, do you meet
- 38:14the level of assurance that you want and maybe there's different
- 38:17levels of assurance? Yeah, I'm fine.
- 38:19I'm trying to get to the cafeteria menu, who cares.
- 38:21Right. But would it be wide open?
- 38:23But if I'm trying to get to the secret sauce for or the, you
- 38:26know, the recipe, for KFC chicken, right?
- 38:29Maybe there's a few few more Hoops.
- 38:30They need to jump through before to get to that.
- 38:32So I think it's interesting that I feel like the, the advances in
- 38:38the technology space have definitely enabled this because
- 38:41I go back to the original statement.
- 38:42I says, well Bill Gates said the Passover is dead like 10 years
- 38:44ago but I don't think it really could have been.
- 38:47I think what he meant real is, you know, the Password is really
- 38:49hidden behind something else, right?
- 38:51Biometrics, you know, whatever it may be.
- 38:54So I think that's kind of where I've seen the industry go, but
- 38:57I'm also a little bit of a skeptic.
- 38:58So, you know, I hear all this cool stuff.
- 39:01I want to go password less but I also hear from a lot of
- 39:03different vendors and I think this is where the distinction
- 39:05comes into. So you know, Microsoft, you
- 39:08know, touts password list through Windows.
- 39:10Hello, you know, Apple has it through their various mechanisms
- 39:13of teach it, touch ID and face ID and if I'm a skeptical C, so
- 39:19You know, I guess the question I'm going to ask is, ok.
- 39:21So what is the value proposition here?
- 39:24Why do I need an ad on a syndication product?
- 39:27Like a scoreless, when Microsoft or octave or ping or whoever?
- 39:33Right is telling me they already have this as part of their
- 39:35solution, is that something that you can kind of help me
- 39:39understand that context. Yeah, absolutely.
- 39:42I think obviously with the risk and vulnerability of passwords,
- 39:47this is an industry-wide movement to reduce that risk as
- 39:51much as we can. And everybody kind of trying to
- 39:54get into to help support. That is a good thing though,
- 39:58that's where I was saying it's but it goes beyond that, you
- 40:01know, just the elimination of passwords, it's a critical
- 40:04component to it but this notion of zero trust and device
- 40:11Evidence and security posture are critical aspects, that take
- 40:15that Beyond just kind of an authentication experience.
- 40:19And I think that's kind of been our different approach from a
- 40:22lot of the philosophy that you shouldn't have to have to pick
- 40:25up a second device in order to log in and even that of does
- 40:28avoid a password. Yeah, that's great.
- 40:30But we can bring that even one step further in our goals and
- 40:34initiatives out there as an industry being on that device
- 40:38gives the additional benefit of a better use.
- 40:41Our experience then you're right.
- 40:43We before we had TPMS and enclaves of these devices that
- 40:46really wasn't possible or as secure.
- 40:49But take, we saw this, you know, with with apple back in the
- 40:53tragedy of the San Bernardino shootings, they wanted to get
- 40:56access to the PIN code to get into that iPhone.
- 40:59And Apple was like, we can't do that.
- 41:01So the device security built in taking that but then kind of
- 41:05extending that through broader means was really kind of what we
- 41:10felt was. Was where the industry needed to
- 41:12move to. So yeah, you there are, you
- 41:15know, free features. You can get with a lot of these
- 41:17vendors and in my belief, a free feature can be a lot like a free
- 41:21puppy and really understand a lot of them require MDM or EDR
- 41:25to be in that equation, to give the device security, or you have
- 41:28to stand up your own certificate management system, or they'll do
- 41:31it for you, which comes at a cost, and that's not easy.
- 41:33So, really kind of where our thinking in the goal was, was
- 41:37that? Yeah, you can Leverage The,
- 41:41Enclaves and TPMS to really enable the private key.
- 41:44But the notion of a personal certificate Authority, how can
- 41:46an end-user do this without knowing they're doing?
- 41:49It is a critical ingredient. So I think as customers of these
- 41:53vendors it's great to see what kind of features they have.
- 41:56But the reason we felt that we could create a company and
- 42:00create a premium offering is its 100% focused on the delivery of
- 42:04the most secure authentication experience possible.
- 42:07Stop credential based attacks right in there.
- 42:11Tracks but make it a better experience for the end user so
- 42:16and don't do this just for the specific systems of that vendor.
- 42:20But in a hybrid environment and our philosophy was that the
- 42:23approach we're taking binding identity and the security
- 42:28posture of that device bringing that at the point of
- 42:30authentication. Our first foray was doing this
- 42:33for the workforce and we didn't want to replace the identity
- 42:36providers. We made it.
- 42:37So we could integrate directly into OCTA pain Forgerock
- 42:42Microsoft and working just as a delegated identity provider, to
- 42:47interact with that system, which means it doesn't disrupt.
- 42:49You don't have to change what you've done in those systems.
- 42:51You don't have to configure apis to make this work work with that
- 42:56environment. Then we took it through custom
- 42:58to customers as well and customer logins through
- 43:00interaction with Siam or even an SDK that can be embedded into
- 43:04the app. So we can provide this secure,
- 43:06easy form of authentication. Freakish frictionless,
- 43:09authentication for Customers and end users.
- 43:12So you're bringing up some some really good meaty topics which I
- 43:18think are the things that, you know, our listeners that I am
- 43:22practitioners. There were people who are
- 43:24evaluating and procuring and then having to deploy
- 43:29Technologies like password, listen, their environment.
- 43:32And so, we had Martin kupenga on the podcast last week and we
- 43:36talked about the POC process was the right way to conduct a POC.
- 43:41Not just Zeke something like the leadership cam Compass or the
- 43:47magic quadrant just take the solution.
- 43:50That's you know, ranked the highest in that analysis.
- 43:53It's really you know that can be a guide, right?
- 43:56That can be a data point but you need to conduct some kind of
- 44:00proof of concept. And so what I wanted to ask you
- 44:04is I mean I'm sure in your role. You've been involved with a lot
- 44:07of proof of Concepts where companies are evaluating
- 44:12pastoralists and what's your takeaway.
- 44:14And you know, some of the best ways to do that.
- 44:17What have you, where have you seen?
- 44:18Where a customer's just doing it right there.
- 44:23There there really evaluating pastoralists on the right way.
- 44:26They're asking the right questions.
- 44:28Whatever versus what's the wrong way to do it?
- 44:32Yeah. And I think part of its really
- 44:34going in to understand what your goals and initiatives are we
- 44:37were talking about this before password, plus means so many
- 44:39different things that That you're not going to find a
- 44:42laundry list of like RFP responses or checkbox items
- 44:46because if the systems are meant for very different things, one
- 44:49just to do multi-factor, authentication one to provide a
- 44:53full secure authentication experience.
- 44:56It really is going into it with your eyes open to what are you
- 44:59really trying to accomplish here and Belief that our goal is to
- 45:04really truly eliminate that password is really going to
- 45:07provide the better long-term experience really understanding.
- 45:11Where does that occur in? Can that occur?
- 45:14So going into it, there's there's two sides to this, you
- 45:16know, we want to improve the security.
- 45:17We also want to reduce the user friction and make that a good
- 45:21experience, and those have to be critical components of the proof
- 45:24of concept and you need to test this.
- 45:27What does it take to deploy the solution?
- 45:29Do you have to make configuration changes to your
- 45:31system? Teams or API changes to the
- 45:33applications, that you're authenticating to how easy can
- 45:36it get stood up? We challenge them to time us
- 45:39from the point. We start to the point we finish
- 45:41and see how quickly we can actually integrate into that
- 45:44system and not cause any disruption to your current
- 45:48environment. But also with the policy itself,
- 45:51as I mentioned, bringing that device security into it is
- 45:53something very unique that most solutions aren't doing is that
- 45:56something important to you? And how do you want that to
- 45:59occur? What policy makes sense really
- 46:01thinking through your Organization on.
- 46:03Where do we want to be more restrictive?
- 46:05Versus where do we want to be more open with that access as
- 46:08well? And the most important pieces
- 46:10testing this with end users and I say probably the most
- 46:14uncomfortable or awkward pocs or where only the IT people are
- 46:18testing it and it's the security people testing it.
- 46:21It's like put it in front of your end users who are the
- 46:24people who are your challenging call the help desk a bunch and
- 46:27see how easy it is for them. Because when you change the user
- 46:30experience, especially at the point of Of authentication,
- 46:34you're going to have it. That's changed Behavior, that's
- 46:37impact. And so even when it's easier, it
- 46:39can also be somewhat disruptive. We actually saw this through
- 46:43kind of some of the user experience testing we were doing
- 46:45early on because the whole notion and idea is that you
- 46:48launch the application and the redirect and the authentication
- 46:52and the price, the public he gets issue signing.
- 46:54It's a private key. None of that visible to the end
- 46:56user. They don't have to pick up our
- 46:58app or pick up a second device. So they were opening the app and
- 47:01all they were knowing if they were In and they never enter in
- 47:03a password. So, that calling saying, hey,
- 47:05something's wrong here. Somebody's in my account.
- 47:07So, we actually had to create some graphic showing that
- 47:09something's happening behind the scenes here.
- 47:11It's doing something so, you know.
- 47:13Oh, okay. I feel comfortable that was
- 47:15authentically almost. Brought it too far.
- 47:17So really understanding that user experience is just a
- 47:20critical piece and testing this with the right users we love the
- 47:23pocs because we feel once we take the password away from an
- 47:26end user is going to be real hard to give it back if they
- 47:28don't want to move forward. Yeah, no it absolutely.
- 47:32And that's I think a step that organization's needs to do more
- 47:36as organizational change management, really thinking
- 47:39about the impact, the customer experience that they're creating
- 47:43weather. Even for internal users.
- 47:45I remember when I first got into, I am the mindset was.
- 47:50Okay. What is the difference between?
- 47:52See, I am and I am, I'll see. I am you have to have a really
- 47:55good user experience. But for employees who gives a
- 47:57hoot, I think that mindset is shifting a lot because Think
- 48:02tools are better now, right? And that becomes a
- 48:04differentiator but, you know, I you've been great with your
- 48:08time, but I did want to ask one more question, which is, you
- 48:11know, selfishly from a consultant perspective, right?
- 48:15I'm still getting asked about self-service password reset.
- 48:19Hey should we be looking for a solution or how do we approach
- 48:23self-service password? Reset to me it seems like the
- 48:26answer ought to be. Why even if you haven't gotten
- 48:30there yet? Why go there?
- 48:31Why not? Just go right to Pastor list.
- 48:34So can pass wordless be his substitute for self-service
- 48:39password reset and if so, what are kind of are, there are
- 48:43trade-offs, I mean, can is, it is a good substitute for
- 48:47password, self-service? Password reset.
- 48:50Yeah, I think it's, you know, we often say, hey, you can't steal
- 48:54a bike if the bike doesn't exist.
- 48:55So the password doesn't exist, you can't steal it.
- 48:57But the yet also don't need to reset it anymore.
- 49:00And so it's actually kind of a True benefit that often prompts
- 49:06a lot of these organizations is that as much as they built.
- 49:09Many of these tools to do self service reset.
- 49:11It still is a major problem for these help desks.
- 49:16So yeah, if you rip that out all together you've got nothing left
- 49:19that needs to be reset. So absolutely can change the
- 49:23game. And I think part of it is as
- 49:26we've looked and, you know, you were asking before it's how
- 49:28we're different, you know, certainly logging on to
- 49:30corporate resources. Logging onto consumer.
- 49:33Resources are important. You nailed it Jim.
- 49:35There's been this mindset with well with our employees we can
- 49:38get away with a lot more. We can make it more painful but
- 49:41even that hits a level at some point but we're seeing it with
- 49:44other things. Like you know we're seeing us
- 49:46being asked to integrate with like the Cyber arcs and
- 49:50psychotics and Beyond trusts of the world for privileged access.
- 49:53So why should we be pulling these things?
- 49:55Out of a vault with MFA as well? If we can truly authenticate
- 49:58that experience and the new area we've been getting into is even
- 50:01with the Ups that you have developers who are signing code
- 50:05and interacting with these git repositories all the time and
- 50:09they do them from account. So you have Daffy Duck 123.
- 50:12And you don't know who that is. And obviously with things like
- 50:15supply chain security and we saw it with the solarwinds attack
- 50:18that you want to make sure, you know, who is signing code and
- 50:22what device they're doing it from.
- 50:23So we have applicability there, but believe me, you want to talk
- 50:26about an environment? You don't want to make friction,
- 50:29is your developers who are writing code and sign.
- 50:32Encode in. So kind of looking at all these
- 50:34different use, case scenarios the level of user friction is a
- 50:38critical component to it, but yeah, let's let's finally
- 50:42stopped the calls to the help desk and customer service for
- 50:45forgotten passwords. Or how many times have you
- 50:48gotten something from some service that said hey our
- 50:51password database looks like it may have been stolen.
- 50:53We don't know if your stuff has been but we were strongly
- 50:56recommend. You change your password so we
- 50:58create that spiral all over again to something new I have to
- 51:02Amber that I'm bound to forget as well.
- 51:04So yeah, the best way of eliminating.
- 51:07The problem is truly eliminating, the problem, right?
- 51:11That's a great answer. So Kurt, you've been super
- 51:14generous with your time. We always like to wrap up each
- 51:17episode on The Ledger note, right?
- 51:20Talk about something fun. And so we, when we were
- 51:23pre-gaming for this episode, you mentioned, you're from Boston,
- 51:28obviously, that's my favorite or maybe not.
- 51:30So obviously but that's my Everett donut shop, which is
- 51:33Dunkin Donuts, right? That's where it started in
- 51:35Boston, and I recommend it to Jeff that we could have an
- 51:39entire episode on doughnuts and so maybe we will do that at some
- 51:43point in the future. Let me know I'll be there donut
- 51:46at the center. Don't consider donor holes but
- 51:52I'm also I'm from Augusta Georgia, right?
- 51:54That's the epicenter of golf. I think of the golf world and at
- 51:58least one once a year it is and you Cindy, you're an avid
- 52:04golfer. So I wanted to ask you, what is
- 52:07the best part of your golf game? And what's the worst part of
- 52:10your golfing? What, what what gives you hope
- 52:14that? What keeps you coming back to
- 52:16the course? And then what is it?
- 52:17That tells you you're never going to be a scratch golfer.
- 52:21The greatest thing about golf is even when you're doing terrible
- 52:26all day long, you have that one great drive and it just gives
- 52:29you confidence. You can come back and think
- 52:31through Ooh, working on my game. I've really might driving has
- 52:35gotten much better and off the tee.
- 52:37I'm feeling far more comfortable than ever before and it's the
- 52:40old, you know, drive for show putt for dough.
- 52:44I can't putt for anything to save my life and I watched these
- 52:47Pros analyze, these greens and squatting down and yeah, I'm out
- 52:51there squatting down, staring at them and don't have a freaking
- 52:54clue what they're actually going to do.
- 52:55And I'm like, why did my putco that way?
- 52:57And it really started looking into it and just you know the
- 53:01worst thing you can do. Your golf game is go to a
- 53:03start-up because there's nothing you need to do than play more in
- 53:06a start-up doesn't really help you on on doing more of that but
- 53:10I just realize how many strokes I'm spending on the green and
- 53:13three puting that it's why I don't and but I'll go back to
- 53:17the range and just start hitting long balls again and feeling
- 53:20really good about myself. So it gives me the confidence
- 53:22that hey, I can do this but then when you really get down to it.
- 53:26Yeah that's that's where it when you look at the pros and just
- 53:28that big huge book, They're carrying in their back pocket.
- 53:31I could never imagine Having one of those but you realize the and
- 53:33that's what I love about the game, right?
- 53:35It's out there. What the environment been to
- 53:38Augusto, which is like, probably one of the greatest places I've
- 53:41ever been to, in a gust, a national to see it, how
- 53:45beautiful it is your Outdoors, you're interacting having good
- 53:48communication and good time with friends and even the frustration
- 53:52part. So you can kind of get past
- 53:54again, but yeah, if I could learn how to putt and just save
- 53:57so many of those Strokes, I think I could probably do a lot
- 54:01better than just going. Back to the range and trying to
- 54:03hit bombs, probably you. Jeff.
- 54:05Yeah. I was listening to Kirk here
- 54:06and, you know, I was listening on it's like, yeah hitting good
- 54:08drives and can't Putt and I immediately thought of Happy
- 54:11Gilmore. Yes.
- 54:13So that you know, that he was the king of the master drive,
- 54:15you know, I don't golf anywhere near as much as I used to.
- 54:19And I actually took lessons when I was much younger in my, I
- 54:22guess mid to late teens but I would say the strength of my
- 54:27game is the 7 iron. That is the club that I can.
- 54:31I can nail. L just about almost every time I
- 54:34cannot hit a wood or a driver to save my life.
- 54:37And it shows because that's where my lessons ended, I
- 54:40learned how to hit irons and we were working our way up to the
- 54:42woods and I stopped taking lessons and I never actually got
- 54:45to, you know, the the driver, you know, the 3-wood 5-wood
- 54:49etcetera, those sort of things. So I struggle mightily any of
- 54:53those clubs. Yeah.
- 54:55I'm okay of putting, I guess, you know, not perfect at it, but
- 54:58I'm also not looking to beef but give me a 7-iron.
- 55:01And, and a Cough afternoon and I'm all over it.
- 55:05What I love is that combination of physical and thinking there's
- 55:08a lot of thinking in it, but you talk about the lessons, it's
- 55:11incredible. How much different advice you
- 55:13can get that? You could just drive yourself
- 55:15crazy that these little tiny nuances, can completely mess up.
- 55:19A something that worked really well in the past.
- 55:22So, yeah, I'm always debating, do I go take another lesson?
- 55:25But I do my best to try to stay away from YouTube because I just
- 55:28learned to many different things that never seemed to work.
- 55:31A lot of Ting ideas, Jim. What about you?
- 55:33But your golf game? Well, a lot of what Kurt was
- 55:36saying was resonating with me. But I think I to Thoughts with
- 55:41everything was one Topgolf. I've really enjoyed.
- 55:45I think that's a fantastic time. And you're drinking beer, while
- 55:48you're golfing to me. Is just that's the way to do it.
- 55:52The second thing, just talking about a Augusta National and
- 55:56professional golf in general, made me think back to the mass
- 55:59of humanity following Tiger Woods as Went from hole to hole
- 56:03and whatever you think of Tiger Woods, right?
- 56:06The guy was the best golfer that I ever saw play.
- 56:10I mean, you know, the way he could perform in the clutch was
- 56:16just unbelievable, and I think that takes a special rare
- 56:22individual who can have all the pressure in the world.
- 56:25To you have to perform right now and to be able to do it almost
- 56:29like podcasting. Almost almost yeah well I feel
- 56:35I'm working with the Tiger Woods of podcasting here with the two
- 56:37of yous flattery will get you everywhere.
- 56:40So thank you very much and I think that's like actually an
- 56:42excellent spot where you can leave it for this week before we
- 56:46go any final thoughts. Kurt for folks who are listening
- 56:48out there and you know, they're they're interested in password
- 56:51lists, you know, what are some? Some key takeaways that they
- 56:54should take away from this conversation.
- 56:55Yeah, I think really looking at it from the notion as we were
- 56:59talking about before password list versus password Dash, Us.
- 57:02Let's get the herd immunity. Let's truly look to eliminate
- 57:05these and frustrate the fishing thrush.
- 57:09Frustrate the credentials stuffing.
- 57:11Attackers by really eliminating that threat.
- 57:13But, yeah, I'm a big believer in the, in the notion of zero
- 57:16trust, we need to know the identity, the device, the
- 57:19network, the location, the behavior.
- 57:21But let's pull two of those identity and device together
- 57:24bring those signals at the point of authentication.
- 57:26And then the rest of the wrist signals we can look at from a
- 57:29true behavioral analytics, to kind of assess.
- 57:31Risk. I think we're moving in the
- 57:33right direction and the bottom line authentication.
- 57:36No longer can be the bouncer letting you in or keeping you
- 57:38out. It needs to be continuous and
- 57:41taking a look at these signals on a ongoing basis, is the only
- 57:44way of really truing reducing the risk of their, it's okay to
- 57:47get smarter and password list is a way to get smarter.
- 57:50So good, thoughts there, Jim. How about yourself for this
- 57:52week? I mean, it's it's what I talked
- 57:55about earlier with the company's being compromised credentials
- 58:01being sold for $1000. It just shows you the mass of
- 58:07the massive scale of which is being done.
- 58:10Pastor has to die. It's the only way that these
- 58:13credentials are being sold for $1000, is that it's the simple
- 58:18seamless off of people who've reusing passwords or using.
- 58:24Common passwords. He's got a it's just an
- 58:27insufficient control for your organization.
- 58:29So, multi-factor authentication is step, one, getting rid of the
- 58:34password is Step 2 and if you can go write this up to all the
- 58:37better for you multi-factor. One of those doesn't have to be
- 58:41a password, so let's like get away from thinking that it has
- 58:45to be password. Plus something better, let's get
- 58:48the password out of the equation.
- 58:49You can still hit multi-factor but you don't need a password to
- 58:51be one of them. That's a great point, right?
- 58:53Password is Is not part of the MFA definition.
- 58:56It's just something. So that's a good one to go.
- 58:59That's a good way to end on. So why don't we go ahead and
- 59:01leave it there. If you'd like to learn more
- 59:03about Beyond identity, you can find them on the web at Beyond
- 59:06identity.com. If you want to learn more about
- 59:09us on the podcast itself, visit our Spanky new website that's
- 59:12been redesigned and updated with all of our fancy new logos
- 59:16identity at the center.com and you can also hit us up on
- 59:18Twitter at idea. See podcast I'll have some links
- 59:22to all of our LinkedIn. In the show notes as well as a
- 59:25link to that article and dark reading that Jim had mentioned
- 59:29about how cheap relatively $1000 for compromised company to get
- 59:34their passwords. Please do not use that for a bad
- 59:37things a thousand dollars in Bitcoin is like you know .000
- 59:42three-point now and it just changed again and it just
- 59:46changed again and stop trying to follow it.
- 59:50All right we're gonna go and leave it.
- 59:52Appreciate everyone's time this week.
- 59:53Thanks. So much for joining us.
- 59:54Kurt Jim thanks, as always. And for folks are listening,
- 59:58thanks for listening, please like, subscribe rate, share,
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- 1:00:13Thanks for listening to the identity at the center podcast.
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