PANEL: In Face of Stagnating Favorability Ratings, What's Next for South African Offshore CX?
PANEL: In Face of Stagnating Favorability Ratings, What's Next for South African Offshore CX?
When Ryan Strategic Advisory published the most favorable offshore location study last May, South Africa had dropped to third position, compared to more recently topping the poll.
This survey features feedback from over 800 CX decision-makers and is potentially the largest survey that explores where CX leaders will consider operations.
https://ryanadvisory.com/india-is-the-most-favored-offshore-cx-delivery-point-in-2025/
India and the Philippines are now the most popular destinations, but have these…
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